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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226826 Views

53 replies

13 likes

  • 226826 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151703 Views

507 replies

108 likes

  • 151703 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106281 Views

19 replies

38 likes

  • 106281 Views
  • 19 replies
  • 38 likes

Superuser Contribution My progression bar isn’t working despite refreshing the app and reinstallin

I deleted the app them reinstalled it multiple times already, and it didn’t help troubleshoot the issue in anyway. Still, the progression bar isn’t working

Visitor

I deleted the app them reinstalled it multiple times already, and it didn’t help troubleshoot the issue in anyway. Still, the progression bar isn’t working

Novy

Moderator

231 Views

1 replies

1 likes

  • 231 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why does Spotify stop playing a playlist?

When playing a playlist Spotify stops either halfway through the first song or at the end of it. Today it has also started playing the same playlist song twice in a row. Any idea what’s going on?

Newbie

When playing a playlist Spotify stops either halfway through the first song or at the end of it. Today it has also started playing the same playlist song twice in a row. Any idea what’s going on?

Ivelina

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Showing which song already is in a playlist

I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlist. I really liked this feature, but I’m guessing ot...

Newbie

I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlis...

Yordan

Moderator

2150 Views

4 replies

1 likes

  • 2150 Views
  • 4 replies
  • 1 likes

Superuser Contribution App lagging when skipping to the next song or tapping to play a song

My Question or IssueI've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap to play a new song (the bar on the bottom takes a fe...

Casual Listener

My Question or Issue I've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap...

Not applicable

7770 Views

6 replies

2 likes

  • 7770 Views
  • 6 replies
  • 2 likes

Superuser Contribution Continue to play Liked Songs Alphabetically after closing and reopening the app on iPhone

Premium FamilyPremiumUSAiPhone 13 Pro MaxiOS 15.6.1 I play my liked songs alphabetically A-Z. If I close out of the app on my iPhone, when I get back on the app and play music again, it will remember the last song I was playing, and a fairly accurate...

Regular

Premium Family Premium USA iPhone 13 Pro Max iOS 15.6.1   I play my liked songs alphabetically A-Z. If I close out of the app on my iPhone, when I get back on the app and play music again,...

M8rodrig

Casual Listener

2919 Views

27 replies

1 likes

  • 2919 Views
  • 27 replies
  • 1 likes

Shazam won’t link to Spotify app

When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?

Casual Listener

When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?

Not applicable

9707 Views

16 replies

3 likes

  • 9707 Views
  • 16 replies
  • 3 likes

Superuser Contribution im connected to internet but spotify says im offline

Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, and turned off power saver.

Newbie

Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, an...

Not applicable

4128 Views

2 replies

0 likes

  • 4128 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connect to Apple ID

PlanFree/PremiumCountryUSAOperating Systemup-to-date iOS My Question or IssueI decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I made my free account, I did not use my Apple ID and just signed up with ...

Newbie

Plan Free/Premium Country USA Operating System up-to-date iOS   My Question or Issue I decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I ...

Not applicable

1219 Views

2 replies

0 likes

  • 1219 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Songs Not Adding To Playlists?

PlanPremiumCountryUSADeviceiPhone 6S Plus My Question or IssueHi, I've been having this issue for a couple of months: there are certain songs that I have added to my playlists but then they never show up or play. I have tried the "add anyway" duplica...

Casual Listener

Plan Premium Country USA Device iPhone 6S Plus     My Question or Issue Hi,   I've been having this issue for a couple of months: there are certain songs that I have added t...

sputifyuser69-

Visitor

18173 Views

11 replies

3 likes

  • 18173 Views
  • 11 replies
  • 3 likes

Superuser Contribution Spotify used >4GB of data in two days

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that were already downloaded to my device. For some reason...

Casual Listener

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that we...

mschz

Casual Listener

546 Views

2 replies

1 likes

  • 546 Views
  • 2 replies
  • 1 likes

Superuser Contribution The sleep timer stopped working for podcasts.

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles advice) and that has not solved the issue. On an unre...

Casual Listener

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles ad...

willpye

Casual Listener

2973 Views

5 replies

1 likes

  • 2973 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify stops playing after 1 second when connected to bluetooth speaker

Hey,so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a second. If I just disconnect a speaker and play it wit...

Casual Listener

Hey, so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a s...

Donmrod

Visitor

16143 Views

22 replies

0 likes

  • 16143 Views
  • 22 replies
  • 0 likes

Superuser Contribution Exclude from taste profile doesn’t appear

PlanPremiumCountryUSADevicephone 14Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueExclude from taste profile option just doesn’t show up when I click the three dots. My spotify is updated to the most recent version too.

Visitor

Plan Premium Country USA Device phone 14 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Exclude from taste profile option just doesn’t show up whe...

PeredM

Regular

11299 Views

19 replies

3 likes

  • 11299 Views
  • 19 replies
  • 3 likes

Superuser Contribution When in car mode, how do you disable video playback when playing a song

PlanPremiumCountryNZ DeviceiPhone 15 Operating SystemIOS 17 My Question or IssueHow do you stop video playback (music videos) automatically playing when in car mode. It's very distracting. All the doco is "put it in car mode to limit distractions" an...

Music Fan

Plan Premium Country NZ   Device iPhone 15   Operating System IOS 17   My Question or Issue How do you stop video playback (music videos) automatically playing when in car ...

mrdominic

Newbie

1002 Views

3 replies

2 likes

  • 1002 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Bluetooth Headphones Too Loud

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemiOS12 My Question or Issue Bluetooth headphones are too loud even on the lowest setting. At one notch, they’re unbearable, one notch down, they’re off. From hours of internet searching, this seems ...

Casual Listener

Plan Premium Country USA   Device iPhone 6s Operating System iOS12   My Question or Issue   Bluetooth headphones are too loud even on the lowest setting. At one notch, they...

Stevo1965

Newbie

68479 Views

13 replies

6 likes

Bluetooth headphones
too loud
Volume Control
  • 68479 Views
  • 13 replies
  • 6 likes

Solved!!Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

Visitor

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...

IsAlreadyTaken

Casual Listener

37150 Views

6 replies

2 likes

  • 37150 Views
  • 6 replies
  • 2 likes

Superuser Contribution AirPods 4 active noise cancellation and Apple Watch series 10

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancellation its works correctly. And if I use iPhone with...

Casual Listener

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancell...

Eni

Moderator

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

Casual Listener

  Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...

Abc110s

Visitor

12719 Views

24 replies

0 likes

  • 12719 Views
  • 24 replies
  • 0 likes