Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14469 Views
  • 1 replies
  • 1 likes
  • 14469 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83562 Views
  • 125 replies
  • 33 likes
  • 83562 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19508 Views
  • 8 replies
  • 0 likes
  • 19508 Views
  • 8 replies
  • 0 likes

Superuser Contribution Trouble with Playlist

I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I just restart/reshuffle it (with the exception that ev...

  • Casual Listener
  • I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I ju...
  • RodneyN
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Superuser Contribution login on iOS 10.3.4 not working anymore

Since a few days login on iOS 10.3.4 is not working. Uninstall, reinstall Spotify, reset password and restart phone didn't solve the problem. I would be very pleased about feedback. Thanks

  • Casual Listener
  • Since a few days login on iOS 10.3.4 is not working. Uninstall, reinstall Spotify, reset password and restart phone didn't solve the problem.   I would be very pleased about feedback. Thanks ...
  • dieterkoetter
  • Visitor
  • 2215 Views
  • 5 replies
  • 1 likes
  • ios login
  • 2215 Views
  • 5 replies
  • 1 likes

Skipping to random song

PlanPremiumCountryBrazilDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueAt ~2 min whenever I’m listening to a song, it puts another song called negative by polochev. I HATE this song and had never heard about it in my life until it st...

  • Visitor
  • Plan Premium Country Brazil Device iPhone 8 Plus Operating System iOS 12.1   My Question or Issue At ~2 min whenever I’m listening to a song, it puts another song called negative by po...
  • NeptuneBlood
  • Newbie
  • 934 Views
  • 4 replies
  • 2 likes
  • bug
    random song plays
  • 934 Views
  • 4 replies
  • 2 likes

Superuser Contribution Recently played has moved

PlanPremium Country DeviceiPhone SE 2020 My Question or IssueHello I noticed recently played has moved to the bottom of the screen. I use this often. Is there a way to have it appear at the top?

  • Newbie
  • Plan Premium  Country   Device iPhone SE 2020     My Question or Issue Hello I noticed recently played has moved to the bottom of the screen.   I use this often. &...
  • MihailY
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • CarPlay recently plyed
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile App Glitches Won't Stop

PlanDuo PremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.1.1) My Question or IssueThis started on Thursday, March 9 2023. At first, the app would crash in the middle of listening to a playlist. I would start it up again and the sam...

  • Casual Listener
  • Plan Duo Premium Country United States Device (iPhone 13) Operating System (iOS 16.1.1)   My Question or Issue This started on Thursday, March 9 2023. At first, the app would crash in ...
  • MihailY
  • Moderator
  • 237 Views
  • 3 replies
  • 1 likes
  • iphone
    March 2023
    mobile app crashes
  • 237 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify looks different for me than my friends?

PlanFreeDeviceiPhone SE 2nd GenMy Question or Issuehello!I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using it on my iPhone, and it’s completely different- I can’t add so...

  • Newbie
  • Plan Free Device iPhone SE 2nd Gen My Question or Issue hello! I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using...
  • Eni
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

  • Newbie
  • Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...
  • Prague
  • Composer
  • 374 Views
  • 1 replies
  • 1 likes
  • 374 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't see filters in my liked songs

I learned there was an option to filter your liked songs according to their genre or "vibe". When i follow the instructions (go to your liked songs and it should be there) there's nothing...

  • Newbie
  • I learned there was an option to filter your liked songs according to their genre or "vibe". When i follow the instructions (go to your liked songs and it should be there) there's nothing...
  • SU30
  • Visitor
  • 2785 Views
  • 11 replies
  • 4 likes
  • 2785 Views
  • 11 replies
  • 4 likes

Superuser Contribution [iOS][Other] Reduce loud sounds compatibility with iPhones

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased despite turning on quiet playback in Spotify’s settin...

  • Casual Listener
  • On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased de...
  • AlejaR
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inquiry

PlanPremium Why cant i move between songs like I wantIf i add some songs to my queue,Once the song ends I can’t get back to it anymore.

  • Newbie
  • Plan Premium   Why cant i move between songs like I want If i add some songs to my queue,Once the song ends I can’t get back to it anymore.
  • AlejaR
  • Moderator
  • 770 Views
  • 1 replies
  • 0 likes
  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Frustration with new IOS update

The new IOS update has so many terrible new features. I really hope some of these things revert or at least have the option to revert because they truly are infuriating. 1). "Liked" songs no longer show when viewing full albums. This is so incredibly...

  • Regular
  • The new IOS update has so many terrible new features.  I really hope some of these things revert or at least have the option to revert because they truly are infuriating.   1). "Liked" so...
  • veganvadim
  • Regular
  • 268 Views
  • 2 replies
  • 5 likes
  • 268 Views
  • 2 replies
  • 5 likes

Superuser Contribution Spotify keeps playing even if an audio from another app starts playing

Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the sounds overlap. It’s quite annoying tbh.Is there a...

  • Visitor
  • Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the...
  • Alex
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • Hey there folks,   Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those change...
  • denizeadg
  • Newbie
  • 49994 Views
  • 518 replies
  • 63 likes
  • 49994 Views
  • 518 replies
  • 63 likes

Superuser Contribution Apple TV App - Screensaver not showing

Hello.The new Apple TV app is great, specially now that the logging issue is solved.The only remaining problem is the Apple TV screensaver which doesn't start when Spotify is running (unlike with others music apps).Thank you for looking into it !Rega...

  • Casual Listener
  • Hello. The new Apple TV app is great, specially now that the logging issue is solved. The only remaining problem is the Apple TV screensaver which doesn't start when Spotify is running (unlike with...
  • padido
  • Casual Listener
  • 5310 Views
  • 15 replies
  • 16 likes
  • 5310 Views
  • 15 replies
  • 16 likes

Superuser Contribution Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened

Spotify App crashes on watchOS (Apple Watch) if local Downloads are being openedPlanPremiumCountryGermanyDevice(Apple Watch SE 2022 Model - latest Gen.)Operating System(watchOS 9.3 - latest) My Question or IssueSpotify App crashes on watchOS (Apple W...

  • Newbie
  • Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened Plan Premium Country Germany Device (Apple Watch SE 2022 Model - latest Gen.) Operating System (watchOS 9.3 - ...
  • Eni
  • Moderator
  • 563 Views
  • 7 replies
  • 1 likes
  • bug
    Crash
    critical
  • 563 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify controls no longer showing on lock screen, I'm in Iphone IOS 16.

I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and played with the settings but nothing has helped.

  • Casual Listener
  • I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and p...
  • Dtcanada
  • Casual Listener
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Rearrange tracks inside playlist ON PHONE

Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom of the looong list, and it is a pain in the b*tt to ...

  • Casual Listener
  • Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom o...
  • Eni
  • Moderator
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Mobile][Developer] ADD ON SCREEN LYRICS TO SONGS

NO, not GENIUS BEHIND THE LYRICS. We, as users, want a simple access to lyrics (preferable karaoke style with live feed), but to be honest even a simple text of FULL SONG LYRICS would be a GREAT improvement. Behind the lyrics does NOT show full lyric...

  • Casual Listener
  • NO, not GENIUS BEHIND THE LYRICS. We, as users, want a simple access to lyrics (preferable karaoke style with live feed), but to be honest even a simple text of FULL SONG LYRICS would be a GREAT impr...
  • cokeung
  • Casual Listener
  • 4165 Views
  • 3 replies
  • 3 likes
  • Developer
    Mobile
  • 4165 Views
  • 3 replies
  • 3 likes

iPhone 6 download

PlanFree/PremiumCountry Device(iPhone 6)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download Spotify on my iPhone 6

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 6) Operating System   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t download Spotify on my iPhone 6 ...
  • Maxim
  • Spotify Star
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delay with Spotify Connect

PlanPremiumCountryFinlandDeviceiPhone SE2Operating SystemiOS 15.0.2 My Question or Issue There is a 10 Second delay bethween my app on the iPhone and my Spotify Connect endpoint (Cambridge Audio CXN). Theres allso lag with my LG WebOS Spotify-app, an...

  • Newbie
  •   Plan Premium Country Finland Device iPhone SE2 Operating System iOS 15.0.2   My Question or Issue   There is a 10 Second delay bethween my app on the iPhone and my Spotif...
  • Lappiehero
  • Newbie
  • 5442 Views
  • 10 replies
  • 2 likes
  • 5442 Views
  • 10 replies
  • 2 likes