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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42464 Views

43 replies

10 likes

  • 42464 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107807 Views

115 replies

12 likes

Other
  • 107807 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1579 Views

0 replies

0 likes

iOS
  • 1579 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301364 Views

61 replies

16 likes

  • 301364 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127331 Views

19 replies

38 likes

  • 127331 Views
  • 19 replies
  • 38 likes

Superuser Contribution can't see my playlists, says I need to get premium to play in any order

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...

Visitor

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...

reyans428guar

Newbie

1565 Views

3 replies

0 likes

  • 1565 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't get siri to switch playlists

Whenever I ask siri to play a Spotify playlist, it just plays whatever I last had playing. I've tried shortcuts using urls too, but it ignores the name of the playlist and just keeps playing whatever was playing before.

Casual Listener

Whenever I ask siri to play a Spotify playlist, it just plays whatever I last had playing. I've tried shortcuts using urls too, but it ignores the name of the playlist and just keeps playing whatever...

Susan_GP

Moderator

1595 Views

2 replies

0 likes

  • 1595 Views
  • 2 replies
  • 0 likes

2015 Honda civic choppy audio over bluetooth

This is more of a recent issue within the last few months but my audio from Spotify will cut out periodically when played through Bluetooth in my 2015 Honda civic EX. Things of note: -only Spotify experiences this issue, Apple Music, YouTube and ever...

Visitor

This is more of a recent issue within the last few months but my audio from Spotify will cut out periodically when played through Bluetooth in my 2015 Honda civic EX. Things of note: -only Spotif...

Aspxct

Newbie

1385 Views

3 replies

2 likes

  • 1385 Views
  • 3 replies
  • 2 likes

Opening Spotify shuts down audio from other apps

PlanPremiumCountryCanadaDeviceiPhone 15Operating SystemiOS 18.3.2 My Question or IssueI listen to podcasts on external apps and when I open Spotify, without playing anything, the audio from the other apps immediately shuts off. This wasn't an issue o...

Casual Listener

Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.3.2   My Question or Issue I listen to podcasts on external apps and when I open Spotify, without playing anything,...

Amay

Spotify Star

1047 Views

3 replies

1 likes

  • 1047 Views
  • 3 replies
  • 1 likes

New Iphone Playlist Display is horrible!

Please allow us to go back to the previous version of the Playlist display. On my Iphone 14 Max I can only see two songs on the playlist. Prior to the update I could see about ten songs. This new one is aweful!

Casual Listener

Please allow us to go back to the previous version of the Playlist display.  On my Iphone 14 Max I can only see two songs on the playlist.  Prior to the update I could see about ten songs.&...

Billy-J

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Home Page not loading, "something went wrong"

Plan Free/Premium Country - Australia Device iPhone 15 & iPad Pro 11 inch 4th gen Operating System IOS 18.4.1 My Question or Issue I have many devices, Windows surface, televisions etc. I also have an iPhone 15 that’s my main device and an iPad 11 4t...

Casual Listener

Plan Free/Premium Country - Australia Device iPhone 15 & iPad Pro 11 inch 4th gen Operating System IOS 18.4.1 My Question or Issue I have many devices, Windows surface, televisions et...

NH57

Casual Listener

9699 Views

20 replies

1 likes

Home
home page
home screen
home tab
iOS
iPad
Something went wrong
  • 9699 Views
  • 20 replies
  • 1 likes

Superuser Contribution App Crashing on iOS when scrolling in "Discover something new"

Plan Premium Country Germany Device IPhone 14 Pro Max Operating System IOS 26 Developer Beta App Version 9.0.50.511 My Question or Issue When I go to the category „Discover something new“ and then click on „Music for me“ everything is normal but afte...

Music Fan

  Plan Premium Country Germany Device IPhone 14 Pro Max Operating System IOS 26 Developer Beta App Version 9.0.50.511   My Question or Issue When I go to the categ...

neptune1103

Casual Listener

4114 Views

9 replies

1 likes

Crash
discover something new
genres
iOS
reels
  • 4114 Views
  • 9 replies
  • 1 likes

Superuser Contribution Download to other Devices empty on iOS

For no reason ALL the devices that USED to be available under the "download to other devices" menu are now GONE. Just one line of pixels from a random device is visible (this might be a device that's not even online!) .. if you tap precisely, you can...

Regular

For no reason ALL the devices that USED to be available under the "download to other devices" menu are now GONE. Just one line of pixels from a random device is visible (this might be a device that's...

stnrtn

Regular

997 Views

4 replies

0 likes

  • 997 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playing pauses when screen is locked or when I switch to Home Screen or another app

PlanPremiumCountryBelgiumDeviceiPhone 11 ProOperating SystemiOS17.4.1 My Question or IssuePlaying music pauses every time when I lock my screen or when I switch to Home Screen or another app.

Visitor

Plan Premium Country Belgium Device iPhone 11 Pro Operating System iOS17.4.1   My Question or Issue Playing music pauses every time when I lock my screen or when I switch to Home Scree...

mario_g_i_l

Visitor

8848 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes

Put the Alphabet Quick Scroll Filter on the right BACK ON!!!

After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Library and having your "Liked Songs" in your Library ON...

Visitor

After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Libra...

Joleen2

Newbie

2303 Views

2 replies

4 likes

filter
liked song folder
quick scroll
Update
  • 2303 Views
  • 2 replies
  • 4 likes

Superuser Contribution Won’t play songs searched for

PlanFreeCountryUSA DeviceiPhone Operating SystemiOs My Question or IssueMy Question or IssueSpotify has always played songs when I search for a specific song. Now it won’t. I search for a song. Spotify pulls up the song, but plays something different...

Casual Listener

  Plan Free Country USA  Device iPhone  Operating System iOs   My Question or Issue My Question or Issue Spotify has always played songs when I search for a specific s...

Joan

Moderator

753 Views

2 replies

0 likes

  • 753 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sort my LIBRARY by Artist and then by Album

Hi, When I look at my Library (my Library, not online Search) and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Say I want to listen to the album 'World Gone Wrong'. Currently (iPhone), when I go to L...

Casual Listener

Hi, When I look at my Library (my Library, not online Search) and select Artist. Then if select any Artist, say Bob Dylan. I have 30+ Dylan albums in my library. Say I want to listen to the album 'Wo...

pablowerk

Newbie

7712 Views

8 replies

5 likes

  • 7712 Views
  • 8 replies
  • 5 likes

Superuser Contribution IOS local files not working

despite all my effort i cannot get my local files to work anymore. i have the songs in the spotify folder in my files just for them to not be there on the app. i’ve tried turning on and off my local files, reinstalling, changing the file extension fr...

Casual Listener

despite all my effort i cannot get my local files to work anymore. i have the songs in the spotify folder in my files just for them to not be there on the app. i’ve tried turning on and off my local ...

liza75

Newbie

1572 Views

5 replies

0 likes

  • 1572 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Widget No Longer An Option After App Update

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS most up-to-date My Question or IssueHello, I use (well, used to as of this post) two of Spotify's widgets on my iPhone 11 pro: the small 1x1 on lock screen, and the large 2x4 on home screen....

Visitor

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS most up-to-date   My Question or Issue Hello,   I use (well, used to as of this post) two of Spotify's widgets...

GripStudio

Gig Goer

3529 Views

2 replies

1 likes

  • 3529 Views
  • 2 replies
  • 1 likes

Superuser Contribution hi . i got a new iphone. but did not delete spottify on my old iphone. now i can't get spotifyo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Disable Smart Shuffle in Liked playlist

Please please please fix the smart shuffle feature. I’m tired of using it. I have my Playlist the way I like it. Not how an algorithm thinks I will. In the likes Playlist, the smart shuffle turns back on the second I minimize the app. please just let...

Casual Listener

Please please please fix the smart shuffle feature. I’m tired of using it. I have my Playlist the way I like it. Not how an algorithm thinks I will. In the likes Playlist, the smart shuffle turns bac...

MattSuda

Spotify Star

2307 Views

5 replies

8 likes

  • 2307 Views
  • 5 replies
  • 8 likes

Shuffle button on playlists not working

The shuffle button does not change to green on any playlists when clicked

Casual Listener

The shuffle button does not change to green on any playlists when clicked

yazzers

Newbie

1463 Views

5 replies

1 likes

  • 1463 Views
  • 5 replies
  • 1 likes

Superuser Contribution How do I see my list of hidden songs on iOS?

I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bottom. I do not see a Hidden Songs playlist with a list ...

Visitor

I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bo...

Yordan

Moderator

35407 Views

8 replies

5 likes

  • 35407 Views
  • 8 replies
  • 5 likes

Superuser Contribution Playlist empty on iOS

Same here with the empty playlist (Liked Songs). This issue was previously reported but prematurely closed as fixed, even though the issue persists despite reinstalling the app (on my iOS mobile device). Additionally, I cannot upload the screenshot f...

Visitor

Same here with the empty playlist (Liked Songs). This issue was previously reported but prematurely closed as fixed, even though the issue persists despite reinstalling the app (on my iOS mobile devi...

Yordan

Moderator

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes