Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36342 Views

40 replies

10 likes

  • 36342 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101600 Views

115 replies

12 likes

Other
  • 101600 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
  • 1261 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298478 Views

61 replies

16 likes

  • 298478 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125527 Views

19 replies

38 likes

  • 125527 Views
  • 19 replies
  • 38 likes

Random song showing repeatedly in Recents

On the iOS app, there's a random song that keeps showing has having played after other tracks, as if I put it on repeatedly after each other track. It's super strange. I haven't even added this song to my library, so no idea where it came from.

Newbie

On the iOS app, there's a random song that keeps showing has having played after other tracks, as if I put it on repeatedly after each other track. It's super strange. I haven't even added this song ...

CryticalAce

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline sync local files to iphone

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueHi, I've been trying to transfer my local files from my computer to my iPhone to no avail. They both recognize each other as devices ready to sync but when I download the playlist on my laptop ...

Visitor

Plan Premium Country USA Device iPhone 11   My Question or Issue Hi, I've been trying to transfer my local files from my computer to my iPhone to no avail. They both recognize each other...

lovk1y

Visitor

20161 Views

8 replies

0 likes

  • 20161 Views
  • 8 replies
  • 0 likes

Eat this playlist

PlanPremiumCountryFranceDeviceiphone 12 pro max Operating SystemiOS 18.5 My Question or IssueI can’t play Eat this playlist

Visitor

  Plan Premium Country France Device iphone 12 pro max  Operating System iOS 18.5   My Question or Issue I can’t play Eat this playlist 

MateusM

Spotify Star

2836 Views

1 replies

0 likes

  • 2836 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can no longer add local files to playlists

PlanPremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.3.1) My Question or IssueI’ve been having this issue since the recent update replacing the hearts with the plus. When clicking the three dots next to a song from my local files, ...

Newbie

Plan Premium Country United States Device (iPhone 13) Operating System (iOS 16.3.1)   My Question or Issue I’ve been having this issue since the recent update replacing the hearts with...

Littleslimedude123

Casual Listener

72168 Views

63 replies

9 likes

  • 72168 Views
  • 63 replies
  • 9 likes

Make the Elapsed Time/Time Remaining Bigger

My Question or Issue I, along with two other instructors at the same facility, use Spotify to teach cycle classes. My phone rests in a cup holder on my bike, but the numbers are still so small I cannot easily look down and see the time elapsed on my ...

Newbie

My Question or Issue  I, along with two other instructors at the same facility, use Spotify to teach cycle classes. My phone rests in a cup holder on my bike, but the numbers are still so small...

lsmacca

Visitor

1315 Views

2 replies

2 likes

countdown timer
elapsed time
time remaining
  • 1315 Views
  • 2 replies
  • 2 likes

Superuser Contribution Allow an option to stop and close app

Spotify sometimes starts playing when the other social media has no audio so both apps run at the same time and the auto is bungled. Could you add an option to stop (square button) and close app (hold the icon down) to completely stop the app instead...

Music Fan

Spotify sometimes starts playing when the other social media has no audio so both apps run at the same time and the auto is bungled. Could you add an option to stop (square button) and close app (hol...

OscarDC

Moderator

3240 Views

6 replies

0 likes

  • 3240 Views
  • 6 replies
  • 0 likes

Superuser Contribution Downloaded Postcasts Queue interrupted by music

Plan FreeCountry GermanyIphone 14 MaxiOS 17.6.1 For as long as I am using Spotify for listening to podcasts the procedure was as following: I download a bunch of podcasts, go to "Your Library" -> "Your Episodes" and I was able to listen to the podcas...

Regular

Plan Free Country Germany Iphone 14 Max iOS 17.6.1   For as long as I am using Spotify for listening to podcasts the procedure was as following: I download a bunch of podcasts, go to "Your ...

OscarDC

Moderator

10392 Views

36 replies

1 likes

  • 10392 Views
  • 36 replies
  • 1 likes

Very high storage

PlanPremiumCountryCanadaDeviceiPhone 12 Pro MaxOperating SystemiOS 17.5.1 My Question or IssueI don't understand how the storage of Spotify is being calculated. It says that Spotify is using 29.45 GB and when I click on Spotify in my settings, it say...

Casual Listener

  Plan Premium Country Canada Device iPhone 12 Pro Max Operating System iOS 17.5.1     My Question or Issue I don't understand how the storage of Spotify is being calculate...

galex74

Visitor

14603 Views

6 replies

0 likes

  • 14603 Views
  • 6 replies
  • 0 likes

Superuser Contribution No audio playback ios

PlanPremiumCountrynetherlandsDevice(iPhone 14Operating System(iOS 18.4.1 My Question or IssueI have no audio playback, songs are playing but i hear nothing. Other apps do have audio. I deleted spotify, restarted my phone but nothing seems toch work.

Visitor

Plan Premium Country netherlands Device (iPhone 14 Operating System (iOS 18.4.1   My Question or Issue I have no audio playback, songs are playing but i hear nothing. Other apps do hav...

Yordan

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch - Adding New Tracks to Downloaded Playlist

PlanPremiumCountryUSADevice(iPhone 8, Apple Watch Series 3 (GPS + Cellular))Operating System(iOS 14.6, Apple Watch OS 7.5) My Question or IssueAfter finally navigating how to download a playlist to my Apple Watch, I am now unsure of how to add tracks...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Apple Watch Series 3 (GPS + Cellular)) Operating System (iOS 14.6, Apple Watch OS 7.5)   My Question or Issue After finally navigating how to...

AlvenT88

Visitor

16121 Views

14 replies

7 likes

  • 16121 Views
  • 14 replies
  • 7 likes

Superuser Contribution Spotify starts playing halfway through most recent song on CarPlay

PlanPremiumCountryUSADeviceiPhone 16 Pro MaxOperating SystemiOS 18.4.1 My Question or IssueThis issue started when I was trying to build a playlist, so I was going through my library sorted by title. Now no matter what song I’m listening to when I st...

Newbie

Plan Premium Country USA Device iPhone 16 Pro Max Operating System iOS 18.4.1   My Question or Issue This issue started when I was trying to build a playlist, so I was going through my...

OscarDC

Moderator

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

I paid premium but the app doesn’t know that.

PlanPremiumCountryNz Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I’ve paid premium but the app doesn’t know that. Can someone help?

Visitor

Plan Premium Country Nz  Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I’ve paid premium but the app doesn’t know that.  Can someone help? ...

RezyLuis

Newbie

1884 Views

3 replies

0 likes

  • 1884 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search is shown as URL encoded in Music player

PlanPremiumCountryGermanyDeviceiPhone 16Operating Systemios 17.3.1My Question or IssueWhen we search a song on the Spotify app on the mobile, and play any particular song. If you open the music player, then on the top of the music player, it shows th...

Newbie

Plan Premium Country Germany Device iPhone 16 Operating System ios 17.3.1 My Question or Issue When we search a song on the Spotify app on the mobile, and play any particular song. If you op...

Amay

Spotify Star

629 Views

1 replies

0 likes

bug
Search
UI
  • 629 Views
  • 1 replies
  • 0 likes

Unable to keep screen awake when playing music in foreground and plugged in

I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago. Now, when my iphone is plugged in and playing spotify (as the foreground app) the...

Regular

I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago.   Now, when my iphone i...

Lindsay35

Regular

10356 Views

10 replies

17 likes

iOS
keep awake
plugged in
  • 10356 Views
  • 10 replies
  • 17 likes

Superuser Contribution Hearing aids won't up in Spotify Connect on iPhone since update 5/15

Since the app update 2 days ago, my hearing aids no longer show up in Spotify Connect. I have an iPhone XR & Resound aids that have shown up since 2018. The only workaround is to connect to a different app, stream audio from there, then return to Spo...

Newbie

Since the app update 2 days ago, my hearing aids no longer show up in Spotify Connect. I have an iPhone XR & Resound aids that have shown up since 2018. The only workaround is to connect to a dif...

Eni

Moderator

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Canvas toggle option off not available

PlanPremiumCountryGermanyDevice(iPhone 14 Pro)Operating System(iOS) My Question or IssueThe option to toggle Canvas on / off is not available on iOS Version of the app. Canvas is detrimental to my user experience and I find myself using Spotify less ...

Casual Listener

  Plan Premium Country Germany Device (iPhone 14 Pro) Operating System (iOS)   My Question or Issue The option to toggle Canvas on / off is not available on iOS Version of the ap...

Notapplicabletoo

Casual Listener

4676 Views

2 replies

0 likes

  • 4676 Views
  • 2 replies
  • 0 likes

Superuser Contribution My camera is not scanning the code. I do have the camera icon.

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.

Newbie

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens.    How do I fix this? ...

CarolMStyles

Visitor

17346 Views

18 replies

0 likes

  • 17346 Views
  • 18 replies
  • 0 likes

Superuser Contribution Automix is not working

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Visitor

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Dessi

Moderator

2601 Views

6 replies

0 likes

  • 2601 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music not playing out of airpods

Premium plan // Airpods // Iphone 14 pro // ios 18.4.1 I have an issue where spotify randomly stopped playing music out of my airpods. They work perfectly fine, as i can listen to youtube, have calls, and the like, so i know it is not an airpod or ph...

Newbie

Premium plan // Airpods // Iphone 14 pro // ios 18.4.1   I have an issue where spotify randomly stopped playing music out of my airpods. They work perfectly fine, as i can listen to youtube, h...

Jose_M

Spotify Star

3577 Views

1 replies

0 likes

  • 3577 Views
  • 1 replies
  • 0 likes

AI DJ not appearing in iOS app for premium user in Germany (English)

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 18.4 My Question or IssueAI DJ not available: it's not in the place it says it should be in. I've read that it's avaible for premium users in Germany who have their app in English, which is ...

Casual Listener

Plan Premium Country Germany Device iPhone SE Operating System iOS 18.4   My Question or Issue AI DJ not available: it's not in the place it says it should be in. I've read that it's a...

Jose_M

Spotify Star

1519 Views

1 replies

0 likes

  • 1519 Views
  • 1 replies
  • 0 likes