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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236274 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
117647 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446292 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305101 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryCanadaDeviceiPhone 16 Pro and Apple Watch 7Operating SystemiOS 18.5 & iOS 11.5 My Question or IssueWhen running I prefer to connect my earbuds to my watch using bluetooth and then play Spotify from my Apple Watch, by doing this it e...
Plan Premium Country Canada Device iPhone 16 Pro and Apple Watch 7 Operating System iOS 18.5 & iOS 11.5 My Question or Issue When running I prefer to connect my earbuds to my wat...
Moderator
1206 Views
1 replies
0 likes
I never had that issue before, but for some days whenever I start my car, Spotify just glitch and plays any random playlist from recently played section, while a song is already playing. I have this issue for a week or two. I tried resetting the iPho...
I never had that issue before, but for some days whenever I start my car, Spotify just glitch and plays any random playlist from recently played section, while a song is already playing. I h...
Moderator
2028 Views
3 replies
0 likes
Hi! I’m having stuttering problems too, but it’s not a Windows device. It’s my iPad. Everything else on all my Bluetooth devices work, so clearly it has to be Spotify. It doesn’t do this every day, but there are times that it stutters and I either ha...
Hi! I’m having stuttering problems too, but it’s not a Windows device. It’s my iPad. Everything else on all my Bluetooth devices work, so clearly it has to be Spotify. It doesn’t do this every day, b...
Moderator
478 Views
1 replies
0 likes
PlanPremiumCountry Deviceiphone xr and macbook proOperating Systemlatest ios and macos My Question or Issuei transferred all of my mp3 to my Spotify File on the Files app on my phone and turned on the Local File setting on the spotify app and there’s...
Plan Premium Country Device iphone xr and macbook pro Operating System latest ios and macos My Question or Issue i transferred all of my mp3 to my Spotify File on the ...
Moderator
7155 Views
18 replies
0 likes
PlanPremiumDeviceiPhone 12Operating SystemiOS 14 My Question or IssueWhen I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low, and it's is impossible to change back to Very High, which I normally us...
Plan Premium Device iPhone 12 Operating System iOS 14 My Question or Issue When I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low,...
Regular
3457 Views
2 replies
0 likes
Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have dots. So how can I rename a playlist?
Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have do...
Moderator
6839 Views
3 replies
1 likes
any idea how can we block podcasts that we don't want to hear? Like how we block certain artists. I am intending to curb my"addiction" to certain podcasts by permanently blocking them. Thanks!
any idea how can we block podcasts that we don't want to hear? Like how we block certain artists. I am intending to curb my"addiction" to certain podcasts by permanently blocking them. Thanks!
Casual Listener
82517 Views
54 replies
115 likes
PlanPremiumCountryGermanyDeviceAmazon Echo Studio / iPhone 13 My Question or IssueSince a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and on other Echo devices in the same household everything works fine but on ...
Plan Premium Country Germany Device Amazon Echo Studio / iPhone 13 My Question or Issue Since a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and o...
Casual Listener
4823 Views
16 replies
2 likes
Hi community, Since yesterday I have the ability to use the touch preview to check out the songs in playlist, in other words, I can slide on the song and listen it quickly to check how is it. Spotify version 2.2.0.2464. Horácio
Hi community, Since yesterday I have the ability to use the touch preview to check out the songs in playlist, in other words, I can slide on the song and listen it quickly to check ho...
Newbie
1013 Views
5 replies
0 likes
How do I remove the connection between Spotify and BMW Connected??? I tried to delete the phone from my BMW system and also delete the BMW Connected app from the phone, but when I connect the phone to the car via USB it still thinks it should use BMW...
How do I remove the connection between Spotify and BMW Connected??? I tried to delete the phone from my BMW system and also delete the BMW Connected app from the phone, but when I connect the phone t...
Visitor
31065 Views
13 replies
4 likes
PlanPremiumCountryBrazilDeviceiPhone 15Operating System(iOS 18.5) My Question or IssueWhen I’m listening to over 12 hours podcasts, the app suddenly stops it after the 12 hours mark. It marks the whole thing as listened, and skips to the next one. I ...
Plan Premium Country Brazil Device iPhone 15 Operating System (iOS 18.5) My Question or Issue When I’m listening to over 12 hours podcasts, the app suddenly stops it after the 12 hou...
Newbie
1741 Views
6 replies
0 likes
PlanPremium StudentCountry UK DeviceIphone 16Operating SystemIOS 18.5 My Question or IssueHi, I just noticed that the monthly listeners count is no longer showing on artist pages on Spotify. For example, the number used to appear under their name, bu...
Plan Premium Student Country UK Device Iphone 16 Operating System IOS 18.5 My Question or Issue Hi, I just noticed that the monthly listeners count is no longer showing on...
Moderator
17321 Views
28 replies
5 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....
Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go runni...
Newbie
26021 Views
15 replies
4 likes
PlanPremiumCountry Device(iPhone XS)Operating System(iOS 18.3, latest Spotify version on 27/2/2025) My Question or IssueMy podcast (with video) is not loading and keep showing this A problem occured while loading, and a Session ID. Please fix, its ve...
Plan Premium Country Device (iPhone XS) Operating System (iOS 18.3, latest Spotify version on 27/2/2025) My Question or Issue My podcast (with video) is not loading and keep s...
Moderator
2037 Views
5 replies
0 likes
Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that you didnt have to click on it and stop what you were lis...
Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that ...
Spotify Star
756 Views
1 replies
0 likes
Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and software versions. Touching and holding on a track or a...
Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and soft...
Spotify Star
2593 Views
3 replies
0 likes
I just updated the Spotify app on my iPhone 4S today to the latest release. Upon doing so, it looks like the functionality to get a preview of a song is no longer included. In the previous version I had (sorry, not sure which version it was), I could...
I just updated the Spotify app on my iPhone 4S today to the latest release. Upon doing so, it looks like the functionality to get a preview of a song is no longer included. In the previous version I ...
Spotify Star
2021 Views
8 replies
0 likes
PlanPremiumDeviceiPhone SEOperating SystemiOS 13.2.3App version8.4.13 My Question or IssueHi!Is the touch preview finally killed on the server side or is it a problem with my device? I was using 8.4.13 version of Spotify app for a few years now, as i...
Plan Premium Device iPhone SE Operating System iOS 13.2.3 App version 8.4.13 My Question or Issue Hi! Is the touch preview finally killed on the server side or is it a problem with ...
Spotify Star
1173 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
712 Views
2 replies
1 likes
While the touch preview feature is working great , I can't figure out how to save a track to my library by swiping left. Is this feature iPhone only ? I'm using an iPad Air .
While the touch preview feature is working great , I can't figure out how to save a track to my library by swiping left. Is this feature iPhone only ? I'm using an iPad Air .
Spotify Star
1102 Views
2 replies
1 likes
