Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226386 Views

53 replies

13 likes

  • 226386 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151618 Views

506 replies

108 likes

  • 151618 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106234 Views

19 replies

38 likes

  • 106234 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution All songs keep repeating on my apple watch

Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs. These are all offline downloaded playlists. This worked fine for yea...

Casual Listener

Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs.  These are a...

OscarDC

Moderator

47006 Views

268 replies

70 likes

  • 47006 Views
  • 268 replies
  • 70 likes

Superuser Contribution Podcast filter by unplayed

iPhone the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter? and for the love of all that is good and holy please make it a persistent filter. I never want to see podcasts I’ve already listed to. When I tur...

Visitor

iPhone  the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter?  and for the love of all that is good and holy please make it a persistent fi...

Not applicable

2456 Views

7 replies

0 likes

  • 2456 Views
  • 7 replies
  • 0 likes

Superuser Contribution spotify keeps freezing on apple tv

Spotify app on APPLE TV in US.for the past several weeks, spotify keeps freezing while playing in middle of a playlist. I have to force quit app and reopen it. I have tried restarting apple tv and also uninstalling spotify and reinstalling it. None o...

Newbie

Spotify app on APPLE TV in US. for the past several weeks, spotify keeps freezing while playing in middle of a playlist.  I have to force quit app and reopen it.  I have tried restarting a...

UWSLaura

Visitor

1448 Views

5 replies

2 likes

  • 1448 Views
  • 5 replies
  • 2 likes

Two devices conflicting on family plan

PlanPremium Family CountryCanadaDevice(iPhone 10 and iPhone 13) My kid’s phone and mine are on different accounts in the family plan but if I play music it plays through his device and vice versa. If I stop the music on both devices and get music pla...

Visitor

  Plan Premium Family  Country Canada Device (iPhone 10 and iPhone 13)   My kid’s phone and mine are on different accounts in the family plan but if I play music it plays throu...

Zoetwodots

Newbie

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify can't be downloaded onto an iWatch SE that has its own cell number

The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can't download apps from an iPhone, so there's no way ...

Casual Listener

The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can...

hllinker

Visitor

2148 Views

3 replies

0 likes

  • 2148 Views
  • 3 replies
  • 0 likes

Superuser Contribution cant listen to flower boy

i live in egypt and flower boy (by tyler the creator) is not available, it tells me ‘the tracks on this release are not available’

Visitor

i live in egypt and flower boy (by tyler the creator) is not available, it tells me ‘the tracks on this release are not available’

Twelvefy

Visitor

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local files album cover

PlanPremiumDeviceiPhone 11Operating SystemiOS 15My Question or Issuei’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished downloading to my iPhone i noticed that there was no album cover fo...

Casual Listener

Plan Premium Device iPhone 11 Operating System iOS 15 My Question or Issue i’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished do...

ZhuiTian1007

Newbie

7694 Views

6 replies

0 likes

  • 7694 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify says I'm offline when I'm not (iOS)

Hi all, I'm really desperated. Already read all about this issue here in the forum. On my iPhone 8 Plus with iOS 12.1 and the latest Spotify app I always get the message that I'm offline when using LTE or 3G. When connected to WiFi everything is ok. ...

Music Fan

  Hi all,   I'm really desperated. Already read all about this issue here in the forum.   On my iPhone 8 Plus with iOS 12.1 and the latest Spotify app I always get the message tha...

Katlaz

Visitor

7378 Views

12 replies

1 likes

  • 7378 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Adding to queue not working

PlanPremiumCountry DeviceiPhone 6sOperating SystemIOS 12.1.4 My Question or Issue Just recently when I add any amount of songs to my queue none of them are added, it keeps the random queue songs and never loads my selections.

Newbie

Plan Premium Country   Device iPhone 6s Operating System IOS 12.1.4   My Question or Issue  Just recently when I add any amount of songs to my queue none of them are added, i...

naat25

Newbie

53680 Views

15 replies

0 likes

Queue issues
  • 53680 Views
  • 15 replies
  • 0 likes

Solved!! Playlist "and more" button not working

PlanFreeCountryU.S.A.DeviceiPhone 11Operating SystemiOS 15.3.1 My Question or Issue No matter if I tap the "and more" text on my playlist, I can't see all of the songs on my playlist. Help??

Casual Listener

Plan Free Country U.S.A. Device iPhone 11 Operating System iOS 15.3.1   My Question or Issue   No matter if I tap the "and more" text on my playlist, I can't see all of the songs...

DullDemon47

Music Fan

8450 Views

4 replies

2 likes

  • 8450 Views
  • 4 replies
  • 2 likes

Superuser Contribution no spotify queue button

PlanFreeCountryUKDeviceiphone XROperating Systemios 14.5 My Question or IssueI have no spotify queue button, is this just a premium thing? I’ve seen other posts where the queue button has moved from the bottom to where you have to click on the 3 dots...

Visitor

  Plan Free Country UK Device iphone XR Operating System ios 14.5   My Question or Issue I have no spotify queue button, is this just a premium thing? I’ve seen other posts where...

DullDemon47

Music Fan

4033 Views

3 replies

1 likes

  • 4033 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify queue not working

Spotify does not add songs to queue even though I add them there. The queue only accepts approximately 20 songs. After that, even though the sign ”Added to queue” appears, the songs do not show there.

Regular

Spotify does not add songs to queue even though I add them there. The queue only accepts approximately 20 songs. After that, even though the sign ”Added to queue” appears, the songs do not show there.

krisjanis2000

Newbie

45980 Views

23 replies

6 likes

  • 45980 Views
  • 23 replies
  • 6 likes

e-mail

Hello i have been getting emails from Spotify for 8 Hours i wanted to ask if you know anything about it ?my email address is:**bleep**

Visitor

Hello i have been getting emails from Spotify for 8 Hours i wanted to ask if you know anything about it ? my email address is: **bleep**

Billy-J

Spotify Star

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes

Spotify in Child Apple Watch SE with Spotify Premium Account

Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. As the parent, we control the watch on the parent i...

Visitor

Spotify please help - we pay for a Premium Family account and we cannot install Spotify on the child’s new Apple Watch SE with cellular capability who does not have an iPhone to pair with the watch. ...

Maxim

Spotify Star

1622 Views

1 replies

2 likes

  • 1622 Views
  • 1 replies
  • 2 likes

Can’t remove a device the has offline downloads even though device is erase

I upgraded my phone from an iPhone 11 to iPhone 16 and didn’t go into Spotify and remove all downloads but instead transferred all phone data and erased. Spotify still counts the erased phone as an offline device so I can’t download music because I’v...

Visitor

I upgraded my phone from an iPhone 11 to iPhone 16 and didn’t go into Spotify and remove all downloads but instead transferred all phone data and erased. Spotify still counts the erased phone as an o...

Maxim

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when playing game (IOS)

PlanPremiumCountryCalifornia Device(iPhone 14)My Question or IssueEvery time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausing. Anyone know any solutions?

Casual Listener

  Plan Premium Country California  Device (iPhone 14) My Question or Issue Every time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausin...

Jillyk

Casual Listener

21119 Views

19 replies

1 likes

  • 21119 Views
  • 19 replies
  • 1 likes

Superuser Contribution Search bar not working and differences in different accounts-iphone

Plan Free Country USA Device iPhone SE (2nd gen) Operating System iOS 18, Spotify 9.0.2.419 My Question or Issue On my main account, I cannot swipe down to bring up the search bar nor click the three dots icon to bring up a menu containing the search...

Casual Listener

Plan Free Country USA Device iPhone SE (2nd gen) Operating System iOS 18, Spotify 9.0.2.419   My Question or Issue On my main account, I cannot swipe down to bring up the sea...

skittlesjockey

Casual Listener

517 Views

4 replies

0 likes

  • 517 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution IOS Spotify Widget background black

PlanPremiumDeviceIphone 12 proOperating SystemiOS 17 On my home screen, I have a long Spotify widget. Recently, the background of that widget has been black as opposed to the colour of my playlist. I'm not sure why this is and how to get it back to c...

Newbie

Plan Premium Device Iphone 12 pro Operating System iOS 17   On my home screen, I have a long Spotify widget. Recently, the background of that widget has been black as opposed to the colou...

Chrrry

Visitor

49697 Views

26 replies

9 likes

  • 49697 Views
  • 26 replies
  • 9 likes

Solved!!Superuser Contribution Local Files not in settings

PlanPremiumDeviceIPhone 13Operating SystemiOS 18.1.1 My Question or IssueLocal Files just straight up doesn’t exist in my settings. This is what my settings looks like. Am I doing something wrong? What do I have to do to get it to show up?

Newbie

Plan Premium Device IPhone 13 Operating System iOS 18.1.1   My Question or Issue Local Files just straight up doesn’t exist in my settings. This is what my settings looks like. Am I doin...

MattSuda

Spotify Star

1579 Views

3 replies

0 likes

  • 1579 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Rearrange tracks inside playlist ON PHONE

Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom of the looong list, and it is a pain in the b*tt to ...

Casual Listener

Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom o...

lnort

Visitor

18349 Views

8 replies

0 likes

  • 18349 Views
  • 8 replies
  • 0 likes