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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42545 Views

43 replies

10 likes

  • 42545 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107814 Views

115 replies

12 likes

Other
  • 107814 Views
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1579 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301373 Views

62 replies

16 likes

  • 301373 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127331 Views

19 replies

38 likes

  • 127331 Views
  • 19 replies
  • 38 likes

Superuser Contribution No audio playback ios

PlanPremiumCountrynetherlandsDevice(iPhone 14Operating System(iOS 18.4.1 My Question or IssueI have no audio playback, songs are playing but i hear nothing. Other apps do have audio. I deleted spotify, restarted my phone but nothing seems toch work.

Visitor

Plan Premium Country netherlands Device (iPhone 14 Operating System (iOS 18.4.1   My Question or Issue I have no audio playback, songs are playing but i hear nothing. Other apps do hav...

Yordan

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch - Adding New Tracks to Downloaded Playlist

PlanPremiumCountryUSADevice(iPhone 8, Apple Watch Series 3 (GPS + Cellular))Operating System(iOS 14.6, Apple Watch OS 7.5) My Question or IssueAfter finally navigating how to download a playlist to my Apple Watch, I am now unsure of how to add tracks...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Apple Watch Series 3 (GPS + Cellular)) Operating System (iOS 14.6, Apple Watch OS 7.5)   My Question or Issue After finally navigating how to...

AlvenT88

Visitor

16389 Views

14 replies

7 likes

  • 16389 Views
  • 14 replies
  • 7 likes

Superuser Contribution Spotify starts playing halfway through most recent song on CarPlay

PlanPremiumCountryUSADeviceiPhone 16 Pro MaxOperating SystemiOS 18.4.1 My Question or IssueThis issue started when I was trying to build a playlist, so I was going through my library sorted by title. Now no matter what song I’m listening to when I st...

Newbie

Plan Premium Country USA Device iPhone 16 Pro Max Operating System iOS 18.4.1   My Question or Issue This issue started when I was trying to build a playlist, so I was going through my...

OscarDC

Moderator

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

I paid premium but the app doesn’t know that.

PlanPremiumCountryNz Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I’ve paid premium but the app doesn’t know that. Can someone help?

Visitor

Plan Premium Country Nz  Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I’ve paid premium but the app doesn’t know that.  Can someone help? ...

RezyLuis

Newbie

1936 Views

3 replies

0 likes

  • 1936 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search is shown as URL encoded in Music player

PlanPremiumCountryGermanyDeviceiPhone 16Operating Systemios 17.3.1My Question or IssueWhen we search a song on the Spotify app on the mobile, and play any particular song. If you open the music player, then on the top of the music player, it shows th...

Newbie

Plan Premium Country Germany Device iPhone 16 Operating System ios 17.3.1 My Question or Issue When we search a song on the Spotify app on the mobile, and play any particular song. If you op...

Amay

Spotify Star

645 Views

1 replies

0 likes

bug
Search
UI
  • 645 Views
  • 1 replies
  • 0 likes

Unable to keep screen awake when playing music in foreground and plugged in

I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago. Now, when my iphone is plugged in and playing spotify (as the foreground app) the...

Regular

I've always had my iphone plugged in in my car listening to spotify (as the foreground app) as I drive and the screen has always stayed awake...untill about a week ago.   Now, when my iphone i...

Lindsay35

Regular

10513 Views

10 replies

17 likes

iOS
keep awake
plugged in
  • 10513 Views
  • 10 replies
  • 17 likes

Superuser Contribution Hearing aids won't up in Spotify Connect on iPhone since update 5/15

Since the app update 2 days ago, my hearing aids no longer show up in Spotify Connect. I have an iPhone XR & Resound aids that have shown up since 2018. The only workaround is to connect to a different app, stream audio from there, then return to Spo...

Newbie

Since the app update 2 days ago, my hearing aids no longer show up in Spotify Connect. I have an iPhone XR & Resound aids that have shown up since 2018. The only workaround is to connect to a dif...

Eni

Moderator

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Canvas toggle option off not available

PlanPremiumCountryGermanyDevice(iPhone 14 Pro)Operating System(iOS) My Question or IssueThe option to toggle Canvas on / off is not available on iOS Version of the app. Canvas is detrimental to my user experience and I find myself using Spotify less ...

Casual Listener

  Plan Premium Country Germany Device (iPhone 14 Pro) Operating System (iOS)   My Question or Issue The option to toggle Canvas on / off is not available on iOS Version of the ap...

Notapplicabletoo

Casual Listener

5113 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution My camera is not scanning the code. I do have the camera icon.

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.

Newbie

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens.    How do I fix this? ...

CarolMStyles

Visitor

17841 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Superuser Contribution Automix is not working

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Visitor

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Dessi

Moderator

2742 Views

6 replies

0 likes

  • 2742 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music not playing out of airpods

Premium plan // Airpods // Iphone 14 pro // ios 18.4.1 I have an issue where spotify randomly stopped playing music out of my airpods. They work perfectly fine, as i can listen to youtube, have calls, and the like, so i know it is not an airpod or ph...

Newbie

Premium plan // Airpods // Iphone 14 pro // ios 18.4.1   I have an issue where spotify randomly stopped playing music out of my airpods. They work perfectly fine, as i can listen to youtube, h...

Jose_M

Spotify Star

3826 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

AI DJ not appearing in iOS app for premium user in Germany (English)

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 18.4 My Question or IssueAI DJ not available: it's not in the place it says it should be in. I've read that it's avaible for premium users in Germany who have their app in English, which is ...

Casual Listener

Plan Premium Country Germany Device iPhone SE Operating System iOS 18.4   My Question or Issue AI DJ not available: it's not in the place it says it should be in. I've read that it's a...

Jose_M

Spotify Star

1598 Views

1 replies

0 likes

  • 1598 Views
  • 1 replies
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Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

Roadie

This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...

needforname

Roadie

5133 Views

16 replies

1 likes

  • 5133 Views
  • 16 replies
  • 1 likes

Superuser Contribution App won't load anything in search, and won't load artists profiles

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating System18.5 My Question or IssueHey now! I've had very few issues with the Spotify IOS app until last week. Now I am unable to load any artists information after searching - however that seems inte...

Newbie

  Plan Premium Country USA Device iPhone 12 Pro Max Operating System 18.5   My Question or Issue Hey now! I've had very few issues with the Spotify IOS app until last week. Now I...

Ivelina

Moderator

1231 Views

1 replies

0 likes

  • 1231 Views
  • 1 replies
  • 0 likes

Widget issue IOS( grey box)

Hi, I am an IOS user and I just upgraded from an IPhone 11 to IPhone Pro. I have a premium account. Currently I am trying to have the Spotify widget on my Lock Screen but whenever I add it, it shows a grey box. I have uninstalled and reinstalled the ...

Visitor

Hi, I am an IOS user and I just upgraded from an IPhone 11 to IPhone Pro. I have a premium account. Currently I am trying to have the Spotify widget on my Lock Screen but whenever I add it, it shows ...

abhivir

Newbie

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Airplay 2 - HomePod - You guys are childish

Seriously?I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops Where’s AirPlay 2? Anyone else tired of this nonsense as I am?If you’re fed up too, speak up here, maybe the...

Casual Listener

Seriously? I've been using Spotify for almost 10 years, Premium, and I still can’t play a decent song on my HomePod without stutters and drops   Where’s AirPlay 2?   Anyone else tired ...

Süppel

Newbie

862 Views

2 replies

5 likes

AirPlay 2
apple
AriPlay
HomePod
iOS
  • 862 Views
  • 2 replies
  • 5 likes

Solved!!Superuser Contribution How to ACTUALLY get songs to Sync/Download on Your iPhone SOLUTION

Getting songs to download/sync on your iPhone is a constantly recurring problem with Spotify. Nothing drives users more crazy than hitting download on a playlist only to find the songs aren't downloading, meaning they aren't playable on your iPhone. ...

Regular

Getting songs to download/sync on your iPhone is a constantly recurring problem with Spotify.  Nothing drives users more crazy than hitting download on a playlist only to find the songs aren't d...

Ancatholam

Visitor

56694 Views

10 replies

9 likes

  • 56694 Views
  • 10 replies
  • 9 likes

Add All Videos Musics of a Youtube Channel To Spotify

Hi allThere is a youtube channel with more than 50 videoshttps://www.youtube.com/c/ChilledCow/videosI wanna add these musics to my spotifysoundiiz.com recomended for this. but soundiiz works with youtube playlist i cant find how add all 50 videos of ...

Casual Listener

Hi all There is a youtube channel with more than 50 videos https://www.youtube.com/c/ChilledCow/videos I wanna add these musics to my spotify soundiiz.com recomended for this. but soundiiz works ...

lenifaedah

Newbie

2966 Views

6 replies

0 likes

  • 2966 Views
  • 6 replies
  • 0 likes

Content is backtracking

PlanPremiumCountryMéxico Device(iPhone 14 plus)Operating System(iOS 18.4.1My Question or IssueI am listening to a podcast and it keeps constantly rewinding I tried playing a song and faced the same issue, I re installed the app and again the clock in...

Visitor

Plan Premium Country México  Device (iPhone 14 plus) Operating System (iOS 18.4.1 My Question or Issue I am listening to a podcast and it keeps constantly rewinding I tried playing a so...

Jose_M

Spotify Star

457 Views

1 replies

1 likes

  • 457 Views
  • 1 replies
  • 1 likes

Superuser Contribution iOS app (version 9.0.40.506) - bug / redundant pop-up in settings - data

Plan FreeCountry ItalyDevice (iPhone 15 pro)Operating System (iOS 18.4.1)My Question or IssueIf I go to setting in iOS app (version 9.0.40.506) and then in "date saving and offline mode" a pop-up will appare on screen asking "do you really want to de...

Newbie

Plan Free Country Italy Device (iPhone 15 pro) Operating System (iOS 18.4.1) My Question or Issue If I go to setting in iOS app (version 9.0.40.506) and then in "date savin...

Ivelina

Moderator

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes