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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68492 Views
  • 16 replies
  • 37 likes
  • 68492 Views
  • 16 replies
  • 37 likes

Spotify Queue is broken

PlanPremium CountryScotland DeviceiPhone 13Operating SystemiOS 17.5.1 My Question or IssueAs stated in the title, the whole song queuing system seems to be broken. I have tried to attach screen recordings to show it but the community posts don’t seem...

  • Newbie
  •   Plan Premium   Country Scotland   Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue As stated in the title, the whole song queuing system seems to...
  • gregory109
  • Regular
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Liked Songs] Shuffle button resets when switching back to liked songs

When I have shuffle toggled on in Liked songs, then switch to another playlist, then switch back to liked songs, shuffle will be toggled off. This only occurs when I control playback from my Spotify app on iOS. I tested on desktop version, and this i...

  • Casual Listener
  • When I have shuffle toggled on in Liked songs, then switch to another playlist, then switch back to liked songs, shuffle will be toggled off. This only occurs when I control playback from my Spotify ...
  • Eni
  • Moderator
  • 1622 Views
  • 16 replies
  • 2 likes
  • 1622 Views
  • 16 replies
  • 2 likes

Superuser Contribution My Spotify plays random music that I didn't choose!

When I play the songs in my palylist, it randomly selects another song even if I didn't click the Next option. Sometimes, it plays someone else's playlist. No one knows my log in except me. I'm not sure what's going on! HELP!!!

  • Music Fan
  • When I play the songs in my palylist, it randomly selects another song even if I didn't click the Next option. Sometimes, it plays someone else's playlist. No one knows my log in except me. I'm not s...
  • Tommyry4n
  • Newbie
  • 8746 Views
  • 8 replies
  • 1 likes
  • 8746 Views
  • 8 replies
  • 1 likes

Superuser Contribution Song unavailable but shows up in search and text is not grey

I’m trying to listen to Shatter Me by Lindsay Sterling but it says the song is unavailable. Majority of the album it’s in is also greyed out (except for one song). What’s weird though is that the song shows up in search unlike other unavailable songs...

  • Casual Listener
  • I’m trying to listen to Shatter Me by Lindsay Sterling but it says the song is unavailable. Majority of the album it’s in is also greyed out (except for one song). What’s weird though is that the son...
  • Ivelina
  • Moderator
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not seeing sonos group

I'm using the Spotify app on my iphone. I can choose to play music to each of 3 individual Sonos speakers I have. I also have a Sonos group set up in the Sonos app, but the Spotify app doesn't see that group as an available destination for music. How...

  • Casual Listener
  • I'm using the Spotify app on my iphone.  I can choose to play music to each of 3 individual Sonos speakers I have.  I also have a Sonos group set up in the Sonos app, but the Spotify app do...
  • sfdg
  • Regular
  • 2109 Views
  • 3 replies
  • 1 likes
  • 2109 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can anyone help with my music being paused when I send a snap/message

Whenever I send a snap or message on Snapchat, my music stops playing and I have to click play again. Is there anything I can do to stop this?

  • Newbie
  • Whenever I send a snap or message on Snapchat, my music stops playing and I have to click play again. Is there anything I can do to stop this?
  • jt_878
  • Visitor
  • 38141 Views
  • 7 replies
  • 0 likes
  • 38141 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Auto playlists with multiple artists

Hello, Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar. How do I do this again? PlanPremiumCountryAustraliaDeviceIphone X IOS15

  • Casual Listener
  • Hello,   Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar.   How do I do this again?   Plan Premium C...
  • MLowry
  • Newbie
  • 12483 Views
  • 5 replies
  • 0 likes
  • 12483 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts downloading super slowly

PremiumUS iPhone 7iOS 13.5.1 Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, going into airplane mode and back out, but it still takes like an hour to do...

  • Casual Listener
  • Premium US   iPhone 7 iOS 13.5.1   Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, goi...
  • Elena
  • Moderator
  • 8505 Views
  • 9 replies
  • 1 likes
  • 8505 Views
  • 9 replies
  • 1 likes

My playlist doesn't play my songs

Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it

  • Visitor
  • Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it
  • jason34q
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

What's New on iOS not updating and freezing time to time

PlanPremiumCountryIrelandDeviceiPhone 15 PlusOperating SystemiOS 17.5.1 My Question or IssueThe iOS app is really not working properly at all. What's New does not load correctly and when I click on a podcast it takes a long time to load and sometime ...

  • Newbie
  • Plan Premium Country Ireland Device iPhone 15 Plus Operating System iOS 17.5.1   My Question or Issue The iOS app is really not working properly at all. What's New does not load correc...
  • gregory109
  • Regular
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover art for local files in iphone

I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work on my iphone's spotify

  • Visitor
  • I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work o...
  • Ivelina
  • Moderator
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable "New Releases From"

I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow". I don't follow anyone and I don't want a part of my small screen taken up by unwante...

  • Visitor
  • I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow".  I don't follow anyone and I...
  • NoThanksAlright
  • Casual Listener
  • 5730 Views
  • 8 replies
  • 15 likes
  • 5730 Views
  • 8 replies
  • 15 likes

Superuser Contribution ‘Add to Playlist’ option no longer an option on the app (IOS)

When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete the entire app, downloaded the app, logged in and ...

  • Casual Listener
  • When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete...
  • LuSyo
  • Casual Listener
  • 1195 Views
  • 6 replies
  • 0 likes
  • 1195 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Podcast] randomly jumps to the next episode while in the middle of a podcast

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 10 I will be in the middle of an episode of a podcast and suddenly the beginning of the next episode will play and I have to return to the previous episode

  • Newbie
  •   Plan Premium Country   Device iPhone 7 Operating System iOS 10   I will be in the middle of an episode of a podcast and suddenly the beginning of the next episode will play...
  • Schraat
  • Newbie
  • 22435 Views
  • 70 replies
  • 18 likes
  • 22435 Views
  • 70 replies
  • 18 likes

Superuser Contribution Facebook Log In Error

PlanFamilyCountryUKDeviceiPhone 14Operating SystemiOS My Question or IssueMy desktop Spotify connects fine using my facebook account. My iOS app keeps giving me my daughter's facebook to log in, and not my own. I've been into my daughter's facebook a...

  • Casual Listener
  • Plan Family Country UK Device iPhone 14 Operating System iOS   My Question or Issue My desktop  Spotify connects fine using my facebook account.   My iOS app keeps giving m...
  • AlejaR
  • Moderator
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution I close the app, re-open app does not continue to play the most recent music/podcast

PlanPremiumCountryUSADevice(iPhone 15 Pro)Operating System(iOS 17.5) My Question or IssueWhenever I close the app, upon re-opening it, the "playing" bar on the bottom is empty. I have to restart my playlist or podcast. Thought deleting the app and re...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 15 Pro) Operating System (iOS 17.5)   My Question or Issue Whenever I close the app, upon re-opening it, the "playing" bar on the bottom is empt...
  • Eni
  • Moderator
  • 505 Views
  • 2 replies
  • 0 likes
  • 505 Views
  • 2 replies
  • 0 likes

Superuser Contribution Incorrect width of headers on iPad, and unable to scroll on the side of the content.

I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on the side of the content when in landscape orientation...

  • Casual Listener
  • I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on th...
  • AlexanderJansson
  • Casual Listener
  • 589 Views
  • 4 replies
  • 0 likes
  • 589 Views
  • 4 replies
  • 0 likes

Spotify jam doesn’t work

PlanPremiumCountryNorway DeviceiPhone 13 and iPhone 8Operating System(iOS 16.7.8 and 17.5.1) My Question or IssueWe invite eachother with sms/ iMessage, snap, airdrop, Facebook messenger but nothing works. we click the link and we get into the Spotif...

  • Casual Listener
  • Plan Premium Country Norway  Device iPhone 13 and iPhone 8 Operating System (iOS 16.7.8 and 17.5.1)   My Question or Issue We invite eachother with sms/ iMessage, snap, airdrop, F...
  • MateusM
  • Spotify Star
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play downloaded songs/podcasts when offline

Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played back. Additional context: I download all of my music/...

  • Casual Listener
  • Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played b...
  • Eni
  • Moderator
  • 565 Views
  • 3 replies
  • 0 likes
  • 565 Views
  • 3 replies
  • 0 likes