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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37139 Views
  • 15 replies
  • 36 likes
  • 37139 Views
  • 15 replies
  • 36 likes

Superuser Contribution How do I add back a song I accidentally removed from my daily mix?

I accidentally clicked to remove it from my daily mix because I was trying to rewind the song on my phone and I pressed the little minus button. I really liked my daily mixes but I don't think i'll be using it anymore unless I can fix this bc its one...

  • Visitor
  • I accidentally clicked to remove it from my daily mix because I was trying to rewind the song on my phone and I pressed the little minus button. I really liked my daily mixes but I don't think i'll b...
  • Eni
  • Moderator
  • 560 Views
  • 3 replies
  • 0 likes
  • 560 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not playing through bluetooth headphones on apple watch

PlanFamily PremiumCountry UK DeviceiPhone XR iOS 16.1.1 and Apple Watch 8 watchOS 9.1 and Sony WF-1000XM4 My Question or IssueSpotify is not playing through bluetooth headphones on apple watch. Headphones are not appearing in device list. This happen...

  • Newbie
  •   Plan Family Premium Country UK   Device iPhone XR iOS 16.1.1 and Apple Watch 8 watchOS 9.1 and Sony WF-1000XM4     My Question or Issue Spotify is not playing thr...
  • Burkeao
  • Visitor
  • 4483 Views
  • 12 replies
  • 0 likes
  • 4483 Views
  • 12 replies
  • 0 likes

Superuser Contribution Wanting TO DISABLE auto-resume after call

iPhone 13iOS 15.5i would like to know how to disable the auto-resuming of music after having taken a phone call. I’m extremely tired of forgetting music was playing before I took a long call and having it turn back on and blare in my ear as soon as I...

  • Newbie
  • iPhone 13 iOS 15.5 i would like to know how to disable the auto-resuming of music after having taken a phone call. I’m extremely tired of forgetting music was playing before I took a long call and ...
  • jasper_e
  • Visitor
  • 1258 Views
  • 3 replies
  • 0 likes
  • 1258 Views
  • 3 replies
  • 0 likes

Solved!! Album art not showing on lock screen

So I'm using Premium on ios 11.4.1, and the album art simply doesn't show up on the lock screen. It's just a white box with the controls instead (which works, but I would much rather have the album art there). Doesn't matter if I'm offline or not, an...

  • Casual Listener
  • So I'm using Premium on ios 11.4.1, and the album art simply doesn't show up on the lock screen. It's just a white box with the controls instead (which works, but I would much rather have the album a...
  • JanetGills
  • Regular
  • 5937 Views
  • 6 replies
  • 0 likes
  • 5937 Views
  • 6 replies
  • 0 likes

Superuser Contribution Missing Friends Tab on IOS?

I've tried looking everywhere for help regarding friend activity on IOS, even existing pages saying friend activity isn't available for the mobile app. However, sometime last month, my Spotify app suddenly added a new section between search and libra...

  • Newbie
  • I've tried looking everywhere for help regarding friend activity on IOS, even existing pages saying friend activity isn't available for the mobile app. However, sometime last month, my Spotify app su...
  • aviwad2
  • Regular
  • 1118 Views
  • 3 replies
  • 0 likes
  • 1118 Views
  • 3 replies
  • 0 likes

Superuser Contribution No iPhone notifications for email, messages etc, when Spotify playing on Alexa device

For quite some time I have had the problem of discovering a message or email on my iPhone, but there has been no notification at all My phone has not lit up or given an audible notification, but when I tap the lock screen, there is a notification sit...

  • Regular
  • For quite some time I have had the problem of  discovering a message or email on my iPhone, but there has been no notification at all   My phone has not lit up or given an audible notific...
  • Nikola
  • Moderator
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

  • Visitor
  • I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...
  • Zonadm
  • Visitor
  • 8610 Views
  • 2 replies
  • 2 likes
  • 8610 Views
  • 2 replies
  • 2 likes

Superuser Contribution playlist order on Watch OS

On my Apple Watch ULTRA (watch OS 10.3.1 and previous...) the order of my playlists is not like on iPhone or PC (Windows). Older songs are on top of playlist. This is very annoying cause it's naturally better to have newest songs on top and listen fr...

  • Casual Listener
  • On my Apple Watch ULTRA (watch OS 10.3.1 and previous...) the order of my playlists is not like on iPhone or PC (Windows). Older songs are on top of playlist. This is very annoying cause it's natural...
  • OscarDC
  • Moderator
  • 464 Views
  • 1 replies
  • 3 likes
  • 464 Views
  • 1 replies
  • 3 likes

Superuser Contribution [IOS 15] Auto connect to other device volume

PlanPremiumCountryMalaysiaDeviceiPhone 12 Pro MaxOperating SystemIOS 15 My Question or IssueAfter update my phone to ios 15 my spotify auto connect to other device volume setting for example my desktop.I've try to force close the spotify app but howe...

  • Casual Listener
  • Plan Premium Country Malaysia Device iPhone 12 Pro Max Operating System IOS 15   My Question or Issue After update my phone to ios 15 my spotify auto connect to other device volume set...
  • Lag117
  • Casual Listener
  • 20099 Views
  • 153 replies
  • 24 likes
  • 20099 Views
  • 153 replies
  • 24 likes

Superuser Contribution My artist picture won't appear on the Spotify app

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

  • Casual Listener
  • Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
  • thisisheeney
  • Visitor
  • 3365 Views
  • 9 replies
  • 0 likes
  • 3365 Views
  • 9 replies
  • 0 likes

Superuser Contribution Apple Carplay issues

About a week or two ago my carplay doesn't show my playlists from mid last year through this year. Only playlists that show up are from 2015-2022. I've updated my phone and app but still no fix

  • Casual Listener
  • About a week or two ago my carplay doesn't show my playlists from mid last year through this year. Only playlists that show up are from 2015-2022. I've updated my phone and app but still no fix
  • MihailY
  • Moderator
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artists not Showing up on Following Count

PlanPremiumCountryUSADeviceiPhone 15 Pro MaxOperating SystemiOS 17.2 My Question or Issue I recently created a new account and noticed that my profile only shows other user profiles that I’m following, not artists. I saw someone had a similar issue h...

  • Newbie
  • Plan Premium Country USA Device iPhone 15 Pro Max Operating System iOS 17.2   My Question or Issue  I recently created a new account and noticed that my profile only shows other u...
  • Maria
  • Moderator
  • 315 Views
  • 3 replies
  • 0 likes
  • 315 Views
  • 3 replies
  • 0 likes

Superuser Contribution comment avoir toutes les chansons d'un artiste sur son profil

Comment lorsque je vais sur le profil de Jean Jacques Goldman (par exemple) je peux voir toutes ces chansons et non les 10 meilleurs uniquement ?

  • Casual Listener
  • Comment lorsque je vais sur le profil de Jean Jacques Goldman (par exemple) je peux voir toutes ces chansons et non les 10 meilleurs uniquement ?
  • AlejaR
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums won’t load

iOS 17.2.1iPhone 14 ProSpotify Version 8.9.14.526premium planusa For a few days now, I can’t get albums to load. I can play music from an Artist’s page’s Popular Songs, but when I try to go into an album, it never fully loads. If I wait long enough, ...

  • Casual Listener
  • iOS 17.2.1 iPhone 14 Pro Spotify Version 8.9.14.526 premium plan usa   For a few days now, I can’t get albums to load. I can play music from an Artist’s page’s Popular Songs, but when...
  • Yordan
  • Moderator
  • 387 Views
  • 4 replies
  • 2 likes
  • 387 Views
  • 4 replies
  • 2 likes

Superuser Contribution Bluetooth sporadic connectivity issues while playing music; cuts in and out

I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be playing fine, then will cut out for several seconds,...

  • Visitor
  • I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be p...
  • Maria
  • Moderator
  • 1623 Views
  • 5 replies
  • 0 likes
  • 1623 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Car bluetooth stopped showing song info or allowing me to control with car

Spotify has always worked seamlessly with my vehicle (Honda Odyssey 2016). Yesterday it stopped. It now just shows "iPhone" on my screen display instead of displaying the track info, and I can no longer use my car steering wheel controls to skip trac...

  • Casual Listener
  • Spotify has always worked seamlessly with my vehicle (Honda Odyssey 2016). Yesterday it stopped. It now just shows "iPhone" on my screen display instead of displaying the track info, and I can no lon...
  • cryanathus
  • Casual Listener
  • 705 Views
  • 2 replies
  • 0 likes
  • 705 Views
  • 2 replies
  • 0 likes

Superuser Contribution Older blends do not show up in "Made for You" section

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 12.2.1 My Question or IssueOn my phone (but not computer), I have had ongoing issues with Blends in their designated section in the "Made for You" tab:1. Some of my blends (the 2 oldest) do...

  • Visitor
  • Plan Premium Country USA Device iPhone 12 mini Operating System iOS 12.2.1   My Question or Issue On my phone (but not computer), I have had ongoing issues with Blends in their designa...
  • MartinT
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes