Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

243904 Views

56 replies

13 likes

  • 243904 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160747 Views

507 replies

108 likes

  • 160747 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108986 Views

19 replies

38 likes

  • 108986 Views
  • 19 replies
  • 38 likes

Solved!! Iphone 15: Discography not complete / Album missing

PlanPremiumCountryGermamy DeviceiPhone 15 My Question or Issue I am using spotify premium since end of December 2023 and since last week I have an issue with the discography. When I look at discographie and press show all, only "singles and EPs" are ...

Regular

Plan Premium Country Germamy   Device iPhone 15   My Question or Issue   I am using spotify premium since end of December 2023 and since last week I have an issue with the di...

KatjaKK

Regular

1449 Views

9 replies

0 likes

  • 1449 Views
  • 9 replies
  • 0 likes

Spotify hasn't added support for that with Siri error

PlanPremiumCountry Malayisa Device iPhone 15 ProOperating System iOS 17.5.1 Apple watch version 10.5 (21T576) My Question or IssueI've been having the same issue as https://community.spotify.com/t5/iOS-iPhone-iPad/Siri-on-AppleWatch-does-not-work/m-p...

Regular

Plan Premium Country Malayisa   Device iPhone 15 Pro Operating System  iOS 17.5.1  Apple watch version 10.5 (21T576)   My Question or Issue I've been having the...

jakubal

Newbie

4504 Views

6 replies

7 likes

Apple Watch
iOS
Siri
  • 4504 Views
  • 6 replies
  • 7 likes

Superuser Contribution Playlist do not keep when i reopen app

hello everyone,first of all sorry for my english, if i write anything wrong then dont be mad at me.i have an iphone 13 pro and premium account. when i start to play a song that in a playlist everything is fine. When i reopen app the song goes off and...

Regular

hello everyone, first of all sorry for my english, if i write anything wrong then dont be mad at me. i have an iphone 13 pro and premium account.   when i start to play a song that in a play...

Ivelina

Moderator

959 Views

12 replies

0 likes

  • 959 Views
  • 12 replies
  • 0 likes

Superuser Contribution Lower Pitch on Music on all my devices

PlanPremiumCountryUnited StatesDeviceiPhone 15 Pro, Samsung TV, Inspiron 5579Operating SystemiOS 17.5.1 (iPhone), Version 2501 (Samsung TV), Windows 10 Version 22H2 (Inspiron) My Question or IssueThe pitch on all my music between these three devices ...

Newbie

Plan Premium Country United States Device iPhone 15 Pro, Samsung TV, Inspiron 5579 Operating System iOS 17.5.1 (iPhone), Version 2501 (Samsung TV), Windows 10 Version 22H2 (Inspiron)   ...

Novy

Moderator

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Solved!! Permanently disable smart Shuffle

I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone else who puts music in a playlist because I specific...

Newbie

I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone e...

animedudej

Regular

4891 Views

8 replies

28 likes

  • 4891 Views
  • 8 replies
  • 28 likes

Superuser Contribution Canvas/preview videos no longer work if I have 'reduce motion' enabled in iOS.

Within the past few weeks canvas and preview videos no longer work, it just shows a static image that does not move. If I disable 'reduce motion' under iOS settings (under Accessibility > Motion) then the videos start working again, however, this was...

Casual Listener

Within the past few weeks canvas and preview videos no longer work, it just shows a static image that does not move. If I disable 'reduce motion' under iOS settings (under Accessibility > Motion) ...

Not applicable

951 Views

2 replies

0 likes

Canvas
iOS
video
  • 951 Views
  • 2 replies
  • 0 likes

Can’t download music for offline listening on iPhone 15 Pro

I am experiencing an issue with downloading music on Spotify. The error message says, “You’ve reached the maximum number of downloaded devices.” Details:• Device: iPhone 15 Pro• OS: iOS 17• Spotify Version: 8.6.48• Plan: Premium I recently switched p...

Casual Listener

I am experiencing an issue with downloading music on Spotify. The error message says, “You’ve reached the maximum number of downloaded devices.”   Details: • Device: iPhone 15 Pro • OS: iOS ...

avg5377

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

Can’t save photos

I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs access to my photos and that to change it in my settings and...

Newbie

I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs acce...

Billy-J

Spotify Star

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

30 minutes of uninterrupted music not working

For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I wouldn’t even get the video for said 30 minutes. I’...

Newbie

For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I ...

Stinkynota

Regular

8042 Views

17 replies

2 likes

  • 8042 Views
  • 17 replies
  • 2 likes

Superuser Contribution Spotify switching devices

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium PremiumCountry UK Device iPhone14(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Androi...

Casual Listener

 None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Premium Country UK   Device iPhone14 (iPhone ...

Trevk

Casual Listener

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won’t go back to normal set up

so I have an iPad and the webplay is somehow connected to a phone when IM LITERALLY USING A FREAKING IPAD NOT A PHONE. HOW DO I FIX THIS !!!!!!PlanFree/PremiumCountry Device(iPad 8th generation Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...

Visitor

so I have an iPad and the webplay is somehow connected to a phone when IM LITERALLY USING A FREAKING IPAD NOT A PHONE. HOW DO I FIX THIS !!!!!! Plan Free/Premium Country   Device (iPad 8th...

Joan

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video podcasts are not working.

So ive tried literally everything and i still see spotify video podcasts. Ive tried the turning off data saver, ive tried all the online troubleshooting. Nothing has worked so far. I cant see the button to turn it on when im on PC, it doesnt appear w...

Casual Listener

So ive tried literally everything and i still see spotify video podcasts. Ive tried the turning off data saver, ive tried all the online troubleshooting. Nothing has worked so far. I cant see the but...

gcusurfs

Visitor

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Superuser Contribution where is the tools button on the mobile app

i cant find the tools button in app and all the guides spotify have posted online are not helpful at all. they do not tell me how to get to the tools icon

Visitor

i cant find the tools button in app and all the guides spotify have posted online are not helpful at all. they do not tell me how to get to the tools icon

Mintwing

Visitor

2089 Views

4 replies

1 likes

  • 2089 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlist makes entire app freeze

PlanPremiumCountryFrance DeviceIPhone 13 ProOperating SystemiOS 17.5 My Question or IssueL'une de mes playlist (toujours la même) fait bug toute mon application à chaque fois que je clique dessus depuis 2 jours. Quand je clique dessus, la playlist a ...

Visitor

Plan Premium Country France   Device IPhone 13 Pro Operating System iOS 17.5   My Question or Issue L'une de mes playlist (toujours la même) fait bug toute mon application à chaq...

Ivelina

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ipad web browser changed

PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...

Casual Listener

Plan Premium Device Ipad Operating System IOS   My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...

Ruby-reed

Visitor

2459 Views

8 replies

0 likes

  • 2459 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Playback Stops When Opening Jack in the Box Menu App

Hello Spotify Community, I’m experiencing an issue where my songs stop playing on Spotify whenever I open the Jack in the Box menu app. This problem is quite frustrating as I enjoy listening to music while checking the Jack in The Box Menu. Details: ...

Newbie

Hello Spotify Community,   I’m experiencing an issue where my songs stop playing on Spotify whenever I open the Jack in the Box menu app. This problem is quite frustrating as I enjoy listening...

Novy

Moderator

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is the square icon with the pencil when sharing music?

PlanFree/PremiumCountryCanadaDeviceiPhone 14Operating SystemiOS 17 When sharing music, I noticed this new icon besides the solid color and gradient background options. What does it do?

Casual Listener

  Plan Free/Premium Country Canada Device iPhone 14 Operating System iOS 17   When sharing music, I noticed this new icon besides the solid color and gradient background options. ...

Joan

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: The play button doesn’t work and I can’t play anything on my iphone

Iphone 13 - ios 16.3.1Spotify app - 8.9.40 Hello, I am facing the same issue. Started happening out of nowhere now I just see the songs in Playlist dimmed out and just won't play at all. Any help would be appreciated. Thanks.

Visitor

Iphone 13 - ios 16.3.1 Spotify app - 8.9.40   Hello, I am facing the same issue. Started happening out of nowhere now I just see the songs in Playlist dimmed out and just won't play at all. A...

Yordan

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Repeating mid-song

PlanPremiumCountryMalaysiaDeviceiPhone 13Operating SystemiOS 17.4.1 I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second half of chorus the song would repeat the front chorus and the scroll bar wou...

Casual Listener

Plan Premium Country Malaysia Device iPhone 13 Operating System iOS 17.4.1   I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second ha...

MateusM

Spotify Star

542 Views

4 replies

0 likes

Songs Repeating
  • 542 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sleep timer is missing

PlanPremiumCountryUSADeviceiPhone 14 Pro Max Operating SystemiOS 17.5.1 My Question or IssueHi, when I was listening to a playlist, I used to be able to tap the three … menu within the playlist and select a sleep timer option. Sleep timer has complet...

Casual Listener

Plan Premium Country USA Device iPhone 14 Pro Max  Operating System iOS 17.5.1   My Question or Issue Hi, when I was listening to a playlist, I used to be able to tap the three … ...

marimolo

Visitor

15425 Views

10 replies

3 likes

  • 15425 Views
  • 10 replies
  • 3 likes