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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

232528 Views

53 replies

13 likes

  • 232528 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155629 Views

507 replies

108 likes

  • 155629 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107680 Views

19 replies

38 likes

  • 107680 Views
  • 19 replies
  • 38 likes

Repeating mid-song

PlanPremiumCountryMalaysiaDeviceiPhone 13Operating SystemiOS 17.4.1 I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second half of chorus the song would repeat the front chorus and the scroll bar wou...

Casual Listener

Plan Premium Country Malaysia Device iPhone 13 Operating System iOS 17.4.1   I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second ha...

MateusM

Spotify Star

522 Views

4 replies

0 likes

Songs Repeating
  • 522 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sleep timer is missing

PlanPremiumCountryUSADeviceiPhone 14 Pro Max Operating SystemiOS 17.5.1 My Question or IssueHi, when I was listening to a playlist, I used to be able to tap the three … menu within the playlist and select a sleep timer option. Sleep timer has complet...

Casual Listener

Plan Premium Country USA Device iPhone 14 Pro Max  Operating System iOS 17.5.1   My Question or Issue Hi, when I was listening to a playlist, I used to be able to tap the three … ...

marimolo

Visitor

14764 Views

10 replies

3 likes

  • 14764 Views
  • 10 replies
  • 3 likes

Spotify Connect not working

PlanPremiumCountryUKDeviceiPhone SE, iPad 2019Operating SystemiOS 17.5 My Question or IssueSince the latest Spotify app update, whenever I try to connect to a device, it just shows “Connecting” very briefly then reverts to “Devices Available” without...

Regular

Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 17.5   My Question or Issue Since the latest Spotify app update, whenever I try to connect to a device, it just...

MateusM

Spotify Star

888 Views

3 replies

0 likes

  • 888 Views
  • 3 replies
  • 0 likes

Spotify Connect volume broken on iOS

PlanPremiumCountryUKDeviceiPhone 15 ProOperating SystemiOS 17.5.1 My Question or IssueSpotify connect volume control is broken when using hardware volume buttons. It used to work, then it became intermittent, working at first and after a few minutes ...

Gig Goer

Plan Premium Country UK Device iPhone 15 Pro Operating System iOS 17.5.1   My Question or Issue Spotify connect volume control is broken when using hardware volume buttons. It used to ...

roycomputer

Gig Goer

1281 Views

5 replies

1 likes

  • 1281 Views
  • 5 replies
  • 1 likes

App crashing constantly. Again.

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 16.7.7App version8.9.40.506 My Question or IssueThe app is once again crashing constantly while I'm using it. The issue usually happens when I'm listening to a podcast. Either the podcast will...

Music Fan

Plan Premium Country Canada Device iPhone 8 Operating System iOS 16.7.7 App version 8.9.40.506   My Question or Issue The app is once again crashing constantly while I'm using it. Th...

MateusM

Spotify Star

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution album cover instead of the song when searching

I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on IOS 17 and i have spotify free. Please fix this i’ve...

Newbie

I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on I...

MartinT

Spotify Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do i share track with sound to Instagram story

When I try to share a song to Instagram it won’t haw an audio to it . The audio would be muted and won’t let me unmute t it

Visitor

When I try to share a song to Instagram it won’t haw an audio to it . The audio would be muted and won’t let me unmute t it

Susan_GP

Moderator

4609 Views

2 replies

0 likes

  • 4609 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app crashing when trying Opening the app

PlanPremiumCountry DeviceiPhone 15proOperating System My Question or IssueSpotify app crashing when trying To open the app

Newbie

Plan Premium Country   Device iPhone 15pro Operating System   My Question or Issue Spotify app crashing when trying To open the app

Ivelina

Moderator

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist

I deleted all songs from my favourites to make the playlist completely new, but he shows me that there are still 3 songs in it even there are no songs in it.

Visitor

I deleted all songs from my favourites to make the playlist completely new, but he shows me that there are still 3 songs in it even there are no songs in it.

Joan

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using my phone as a remote causes a heap of issues

This has been a problem for years, when I use my phone has a remote to skip tracks to stop and start, etc while listening on my desktop after a while I get a ton of issues. Almost like it lags behind. Both are on the same network and account. Songs d...

Regular

This has been a problem for years, when I use my phone has a remote to skip tracks to stop and start, etc while listening on my desktop after a while I get a ton of issues. Almost like it lags behind...

Susan_GP

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working at all

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

Visitor

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

tomaesop

Newbie

5140 Views

9 replies

1 likes

  • 5140 Views
  • 9 replies
  • 1 likes

Why are songs getting cut off before they finish?

When playing an album or Spotify playlist on iPhone or MacBook, songs never finish but are cut short by a few seconds each time. Very annoying!

Newbie

When playing an album or Spotify playlist on iPhone or MacBook, songs never finish but are cut short by a few seconds each time. Very annoying!

MateusM

Spotify Star

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app v8.9.38 crashes anytime the Play Queue is checked

This happens anytime I have multiple songs queued to play as soon as the currently playing song finishes and it tries to check the queue for the next song. It also happens if I tap the "Play Queue" button to try and see the queue. The resulting exper...

Casual Listener

This happens anytime I have multiple songs queued to play as soon as the currently playing song finishes and it tries to check the queue for the next song. It also happens if I tap the "Play Queue" b...

Susan_GP

Moderator

495 Views

3 replies

0 likes

  • 495 Views
  • 3 replies
  • 0 likes

ios app won’t play certain artist

PlanpremiumCountryUSDeviceiPhone 11Operating SystemiOS 17.4.1 My Question or Issuespotify won’t play any songs by a specific artist, when i try from their page or within a playlist. i get no error message message on mobile, on desktop it just says “s...

Casual Listener

  Plan premium Country US Device iPhone 11 Operating System iOS 17.4.1   My Question or Issue spotify won’t play any songs by a specific artist, when i try from their page or wit...

MateusM

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution combine my acct

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Renové mi cuenta y no cambio a PREMIUM

Contraté PREMIUM tres meses se terminó el plazo y pagué de nuevo se cobró en mi tarjeta y no se renovó

Visitor

Contraté PREMIUM tres meses se terminó el plazo y pagué de nuevo se cobró en mi tarjeta y no se renovó

ribezaz

Spotify Star

364 Views

1 replies

1 likes

  • 364 Views
  • 1 replies
  • 1 likes

Favourite songs list missing 900 songs but only on iphone

I've noticed that the list shrunk significantly (from 1200 to 300 songs). I can see the full list on the PC application, but on the iPhone app the Favourite songs list only contains 300 songs.

Newbie

I've noticed that the list shrunk significantly (from 1200 to 300 songs). I can see the full list on the PC application, but on the iPhone app the Favourite songs list only contains 300 songs.

atomicmaks

Newbie

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't sync local files to ipod touch 6th generation anymore

I have a 6th generation ipod touch that I use to create playlists which include files synced from my windows 11 desktop computer. I use this to play in my car instead of my iphone so that my playlist isn't interrupted while driving long distances or ...

Newbie

I have a 6th generation ipod touch that I use to create playlists which include files synced from my windows 11 desktop computer.  I use this to play in my car instead of my iphone so that my pl...

MartinT

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics no longer visible when you scroll down on my iOS app

the lyrics tab is no longer available under any of the now playing tabs. PlanPremiumCountryUSA DeviceiPhone 13 My Question or Issue

Visitor

the lyrics tab is no longer available under any of the now playing tabs.    Plan Premium Country USA   Device iPhone 13   My Question or Issue  

Ynahhh

Visitor

2977 Views

11 replies

3 likes

  • 2977 Views
  • 11 replies
  • 3 likes