Help Wizard

Step 1


Spotify playing but can't hear on bluetooth device

Spotify playing but can't hear on bluetooth device

Have used Spotify Premium for years. Play Spotify music on helmet Sena 10U head set from iPhone 12 via Bluetooth. Recently when I start music, it is playing on iPhone but no sound on Sena 10U. The only way to fix is to pull over, and hit fast forward to next song on iPhone. Then it starts. Have disconnected and re-connected Bluetooth.
1 Reply

Hey there,


Thanks for posting in the Community.


Have you tried a different Bluetooth headset so you can rule out device related issues? Check if the current headset has some pending updates or reset it to its factory settings. Also try using a different mobile device so we can be sure the issue is not related to the iPhone.


Let us know how that went,



Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts