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Why can’t I download the app on my iPhone

Why can’t I download the app on my iPhone

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!
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1 Reply

Hey there! 

Can you share with us the device's make and model, along with the OS and Spotify version your device is running? With these details on hand, we can help you further.

In the meantime, have you already tried restarting your device to see if it makes any difference?

Let me know how this goes.
/Mateus


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