Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

e-mail

e-mail

Hello i have been getting emails from Spotify for 8 Hours i wanted to ask if you know anything about it ?


my email address is:

**bleep**

Reply
2 Replies

Hi Stella97,

 

It sounds like you're getting a lot of emails from Spotify. First, make sure the emails are really from Spotify (**bleep** domain). Check your account activity on Spotify for any suspicious logins or changes. If itโ€™s just promotional emails, you can adjust your email preferences in your Spotify account settings. If you're still unsure, I < snip - moderator edit >recommend reaching out to Spotify Support for clarification.

 

 

Hey @Stella97, thanks for reaching out to the Community!

This is an Ongoing Issue that Spotify is investigating where some users are frequently receiving password reset emails, which sounds similar to what you're describing. Feel free to have a look here for more details.

 

It's worth noting that Spotify believes there are no risk for your accounts and that the emails can be disregarded.

 

Hope this gets fixed soon, and let me know if you have any more questions!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts