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Spotify Kids can’t turn off shuffle

Spotify Kids can’t turn off shuffle






iPhone 11 PRO

Operating System

iOS 13.7


My Question or Issue

My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. 

Is there any way to turn this off? I can’t find it in settings. 


3 Replies

Hey there @Luthern,


Thanks for reaching out about this here in the Community!


Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?


If you are, can you let us know if you've already tried to log out > restart your kid's device > log back in? 


Screenshots of what you see will be very helpful to our investigation as well.


Keep us in the loop here.

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This didn't resolve it for me, so frustrating. I'm on Android, latest version of app

Hey @stevieboy84,


Thanks for reaching out.


Can you try reinstalling the Kids app? If the issue persists, could you send us a screenshot of how the app looks like when something is being played? This will help us have a better understanding of what you're seeing on your end.


Keep us posted. We'll be on the lookout.

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