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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41968 Views

43 replies

10 likes

  • 41968 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107526 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1562 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301229 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127256 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Why does Spotify stop playing a playlist?

When playing a playlist Spotify stops either halfway through the first song or at the end of it. Today it has also started playing the same playlist song twice in a row. Any idea what’s going on?

Newbie

When playing a playlist Spotify stops either halfway through the first song or at the end of it. Today it has also started playing the same playlist song twice in a row. Any idea what’s going on?

Ivelina

Moderator

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
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Superuser Contribution Showing which song already is in a playlist

I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlist. I really liked this feature, but I’m guessing ot...

Newbie

I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlis...

Yordan

Moderator

4775 Views

4 replies

1 likes

  • 4775 Views
  • 4 replies
  • 1 likes

Superuser Contribution App lagging when skipping to the next song or tapping to play a song

My Question or IssueI've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap to play a new song (the bar on the bottom takes a fe...

Casual Listener

My Question or Issue I've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap...

Not applicable

8990 Views

6 replies

2 likes

  • 8990 Views
  • 6 replies
  • 2 likes

Shazam won’t link to Spotify app

When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?

Casual Listener

When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?

Not applicable

14896 Views

16 replies

3 likes

  • 14896 Views
  • 16 replies
  • 3 likes

Superuser Contribution Connect to Apple ID

PlanFree/PremiumCountryUSAOperating Systemup-to-date iOS My Question or IssueI decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I made my free account, I did not use my Apple ID and just signed up with ...

Newbie

Plan Free/Premium Country USA Operating System up-to-date iOS   My Question or Issue I decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I ...

Not applicable

1671 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Songs Not Adding To Playlists?

PlanPremiumCountryUSADeviceiPhone 6S Plus My Question or IssueHi, I've been having this issue for a couple of months: there are certain songs that I have added to my playlists but then they never show up or play. I have tried the "add anyway" duplica...

Casual Listener

Plan Premium Country USA Device iPhone 6S Plus     My Question or Issue Hi,   I've been having this issue for a couple of months: there are certain songs that I have added t...

sputifyuser69-

Visitor

23090 Views

11 replies

5 likes

  • 23090 Views
  • 11 replies
  • 5 likes

Superuser Contribution Spotify used >4GB of data in two days

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that were already downloaded to my device. For some reason...

Casual Listener

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that we...

mschz

Casual Listener

1160 Views

2 replies

1 likes

  • 1160 Views
  • 2 replies
  • 1 likes

Superuser Contribution The sleep timer stopped working for podcasts.

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles advice) and that has not solved the issue. On an unre...

Casual Listener

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles ad...

willpye

Casual Listener

5261 Views

5 replies

1 likes

  • 5261 Views
  • 5 replies
  • 1 likes

Superuser Contribution When in car mode, how do you disable video playback when playing a song

PlanPremiumCountryNZ DeviceiPhone 15 Operating SystemIOS 17 My Question or IssueHow do you stop video playback (music videos) automatically playing when in car mode. It's very distracting. All the doco is "put it in car mode to limit distractions" an...

Music Fan

Plan Premium Country NZ   Device iPhone 15   Operating System IOS 17   My Question or Issue How do you stop video playback (music videos) automatically playing when in car ...

mrdominic

Newbie

2199 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Solved!!Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

Visitor

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...

IsAlreadyTaken

Casual Listener

55219 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Superuser Contribution AirPods 4 active noise cancellation and Apple Watch series 10

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancellation its works correctly. And if I use iPhone with...

Casual Listener

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancell...

Eni

Moderator

1511 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

Casual Listener

  Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...

Abc110s

Visitor

14163 Views

24 replies

0 likes

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  • 24 replies
  • 0 likes

Cant share lyrics from Spotify app into Instagram.

I have done all the troubleshooting froma post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post my favorite lyrics with my friends on instagram. Thank ...

Newbie

I have done all the troubleshooting from a post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post m...

MateusM

Spotify Star

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
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Superuser Contribution Why is spotify pausing my song when my browser page refreshes?

Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser, but neither worked.

Visitor

Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser,...

Vasil

Moderator

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Remove devices for download

I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off downloads. How can I remove this from my device list?

Visitor

I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off down...

Bittencourt

Spotify Star

2335 Views

1 replies

0 likes

  • 2335 Views
  • 1 replies
  • 0 likes

eu assinei o spotify premium pelo safari e agora não sei como colocar no ap

quero saber como colocar o spotify premium no aplicativo também, não apareceu lá depois de ter assinado pelo google

Visitor

quero saber como colocar o spotify premium no aplicativo também, não apareceu lá depois de ter assinado pelo google

Bittencourt

Spotify Star

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes