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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408312 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279616 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178882 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily resolved by closing the app or restarting the devi...
I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily...
Not applicable
24180 Views
11 replies
3 likes
Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume controls" for the Mac.Somehow this triggers the iPhone ...
Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume cont...
Moderator
565 Views
3 replies
0 likes
Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to the previous layout showing only the player or at lea...
Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to th...
Moderator
3123 Views
1 replies
0 likes
WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE THEM
WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE ...
Moderator
525 Views
1 replies
0 likes
Hi,So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some whatever artist.All my notification settings are turne...
Hi, So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some w...
Newbie
2065 Views
4 replies
6 likes
It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc.PlanPremiumCountryBrazilDevice(iPhone 6S)Operating System(iOS 15.7.5)My Question or IssueHow do i fix this?
It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc. Plan Premium Country Brazil Device (iPhone 6S) Operating System (iOS 15.7.5) ...
Moderator
8557 Views
26 replies
1 likes
When I set Do Not Disturb > Sleep Focus with an alarm time of 6am and listen to Spotify before bed and set the Sleep Timer to 1 hour or end of episode, my alarm goes off but it is silent, no audio. I am on iOS 18.1 and Spotify 8.9.92. Others have not...
When I set Do Not Disturb > Sleep Focus with an alarm time of 6am and listen to Spotify before bed and set the Sleep Timer to 1 hour or end of episode, my alarm goes off but it is silent, no audio...
Moderator
4091 Views
5 replies
0 likes
I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for two months and I really need Spotify with me. Does ...
I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for ...
Visitor
125888 Views
36 replies
0 likes
PlanPremiumCountryPlDeviceiPhone 13 pmOperating Systemios 17.4.1My Question or IssueSame issue as here, but the solution did not work for me, any further advices? https://community.spotify.com/t5/Android/Similar-songs-not-playing-after-searched-song-...
Plan Premium Country Pl Device iPhone 13 pm Operating System ios 17.4.1 My Question or Issue Same issue as here, but the solution did not work for me, any further advices? 🙂 https://...
Not applicable
6907 Views
5 replies
0 likes
I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and th...
I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classic...
Moderator
910 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
218 Views
0 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceiPhone11Operating SystemMost Recent iOSMy Question or IssueI can’t add my own cover photo, it either says cannot add new image and then prompts me to try again but it never works or it says image too large which ...
Plan Premium Country United Kingdom Device iPhone11 Operating System Most Recent iOS My Question or Issue I can’t add my own cover photo, it either says cannot add new image and then...
Newbie
846 Views
2 replies
0 likes
I assume this is my problem, although smart. Shuffle is still greyed out what happens. This just started happening today, I didn’t change anything on my phone since yesterday. here’s a Google doc with a series of screenshots of me selecting a song, h...
I assume this is my problem, although smart. Shuffle is still greyed out what happens. This just started happening today, I didn’t change anything on my phone since yesterday. here’s a Go...
Roadie
495 Views
1 replies
0 likes
Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work. I like to keep my songs in a custom order where all the songs by a certain ...
Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work. I like to keep ...
Visitor
22743 Views
25 replies
4 likes
Steps to repeat:Add a song to queue,Play a different song.Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played.IOS 18.2 beta(22c5142a) Iphone 15 pro
Steps to repeat: Add a song to queue, Play a different song. Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played. IOS 18.2 beta(...
Casual Listener
1358 Views
3 replies
1 likes
PlanPremiumCountryItalyDeviceApple Watch Series 7, iPhone XsOperating SystemWatch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issue, which is that it freezes for 5 seconds or more every time I wake up the screen w...
Plan Premium Country Italy Device Apple Watch Series 7, iPhone Xs Operating System Watch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issu...
Moderator
2052 Views
9 replies
2 likes
PlanPremium DeviceiPhone 12 ProOperating System iOS 18.0.1My Question or IssueDue to the new Spotify update I don't have the little circle to remove songs from queue and I can't find anything to solve the problem
Plan Premium Device iPhone 12 Pro Operating System iOS 18.0.1 My Question or Issue Due to the new Spotify update I don't have the little circle to remove songs from queue and I ca...
Music Fan
1147 Views
4 replies
0 likes
PlanPremiumCountryUK DeviceiPhone 7 Plus Operatingios 13 My Question or IssueI'm so frustrated with using Spotify. So frustrated that I've switched between Spotify and apply music several times this year. Apple Music I find just works well, no issues...
Plan Premium Country UK Device iPhone 7 Plus Operating ios 13 My Question or Issue I'm so frustrated with using Spotify. So frustrated that I've swi...
Newbie
12869 Views
5 replies
0 likes
I cannot understand why my recents will not synchronize. Please help
I cannot understand why my recents will not synchronize. Please help
Spotify Star
663 Views
1 replies
0 likes
I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it
I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it
Spotify Star
450 Views
1 replies
0 likes
