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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28262 Views

40 replies

8 likes

  • 28262 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93016 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

910 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

292987 Views

60 replies

15 likes

  • 292987 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123304 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution spotify keeps freezing on apple tv

Spotify app on APPLE TV in US.for the past several weeks, spotify keeps freezing while playing in middle of a playlist. I have to force quit app and reopen it. I have tried restarting apple tv and also uninstalling spotify and reinstalling it. None o...

Newbie

Spotify app on APPLE TV in US. for the past several weeks, spotify keeps freezing while playing in middle of a playlist.  I have to force quit app and reopen it.  I have tried restarting a...

UWSLaura

Visitor

2232 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Two devices conflicting on family plan

PlanPremium Family CountryCanadaDevice(iPhone 10 and iPhone 13) My kid’s phone and mine are on different accounts in the family plan but if I play music it plays through his device and vice versa. If I stop the music on both devices and get music pla...

Visitor

  Plan Premium Family  Country Canada Device (iPhone 10 and iPhone 13)   My kid’s phone and mine are on different accounts in the family plan but if I play music it plays throu...

Zoetwodots

Newbie

909 Views

2 replies

0 likes

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Superuser Contribution Spotify can't be downloaded onto an iWatch SE that has its own cell number

The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can't download apps from an iPhone, so there's no way ...

Casual Listener

The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can...

hllinker

Visitor

3037 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution cant listen to flower boy

i live in egypt and flower boy (by tyler the creator) is not available, it tells me ‘the tracks on this release are not available’

Visitor

i live in egypt and flower boy (by tyler the creator) is not available, it tells me ‘the tracks on this release are not available’

Twelvefy

Visitor

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local files album cover

PlanPremiumDeviceiPhone 11Operating SystemiOS 15My Question or Issuei’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished downloading to my iPhone i noticed that there was no album cover fo...

Casual Listener

Plan Premium Device iPhone 11 Operating System iOS 15 My Question or Issue i’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished do...

ZhuiTian1007

Newbie

8886 Views

6 replies

0 likes

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Superuser Contribution Spotify says I'm offline when I'm not (iOS)

Hi all, I'm really desperated. Already read all about this issue here in the forum. On my iPhone 8 Plus with iOS 12.1 and the latest Spotify app I always get the message that I'm offline when using LTE or 3G. When connected to WiFi everything is ok. ...

Music Fan

  Hi all,   I'm really desperated. Already read all about this issue here in the forum.   On my iPhone 8 Plus with iOS 12.1 and the latest Spotify app I always get the message tha...

Katlaz

Visitor

9544 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Adding to queue not working

PlanPremiumCountry DeviceiPhone 6sOperating SystemIOS 12.1.4 My Question or Issue Just recently when I add any amount of songs to my queue none of them are added, it keeps the random queue songs and never loads my selections.

Newbie

Plan Premium Country   Device iPhone 6s Operating System IOS 12.1.4   My Question or Issue  Just recently when I add any amount of songs to my queue none of them are added, i...

naat25

Newbie

55040 Views

15 replies

0 likes

Queue issues
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Solved!! Playlist "and more" button not working

PlanFreeCountryU.S.A.DeviceiPhone 11Operating SystemiOS 15.3.1 My Question or Issue No matter if I tap the "and more" text on my playlist, I can't see all of the songs on my playlist. Help??

Casual Listener

Plan Free Country U.S.A. Device iPhone 11 Operating System iOS 15.3.1   My Question or Issue   No matter if I tap the "and more" text on my playlist, I can't see all of the songs...

DullDemon47

Gig Goer

8749 Views

4 replies

2 likes

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  • 2 likes

Superuser Contribution no spotify queue button

PlanFreeCountryUKDeviceiphone XROperating Systemios 14.5 My Question or IssueI have no spotify queue button, is this just a premium thing? I’ve seen other posts where the queue button has moved from the bottom to where you have to click on the 3 dots...

Visitor

  Plan Free Country UK Device iphone XR Operating System ios 14.5   My Question or Issue I have no spotify queue button, is this just a premium thing? I’ve seen other posts where...

DullDemon47

Gig Goer

4427 Views

3 replies

1 likes

  • 4427 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify queue not working

Spotify does not add songs to queue even though I add them there. The queue only accepts approximately 20 songs. After that, even though the sign ”Added to queue” appears, the songs do not show there.

Regular

Spotify does not add songs to queue even though I add them there. The queue only accepts approximately 20 songs. After that, even though the sign ”Added to queue” appears, the songs do not show there.

krisjanis2000

Newbie

53958 Views

23 replies

6 likes

  • 53958 Views
  • 23 replies
  • 6 likes

e-mail

Hello i have been getting emails from Spotify for 8 Hours i wanted to ask if you know anything about it ?my email address is:**bleep**

Visitor

Hello i have been getting emails from Spotify for 8 Hours i wanted to ask if you know anything about it ? my email address is: **bleep**

Billy-J

Spotify Star

845 Views

2 replies

0 likes

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Can’t remove a device the has offline downloads even though device is erase

I upgraded my phone from an iPhone 11 to iPhone 16 and didn’t go into Spotify and remove all downloads but instead transferred all phone data and erased. Spotify still counts the erased phone as an offline device so I can’t download music because I’v...

Visitor

I upgraded my phone from an iPhone 11 to iPhone 16 and didn’t go into Spotify and remove all downloads but instead transferred all phone data and erased. Spotify still counts the erased phone as an o...

Maxim

Spotify Star

399 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when playing game (IOS)

PlanPremiumCountryCalifornia Device(iPhone 14)My Question or IssueEvery time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausing. Anyone know any solutions?

Casual Listener

  Plan Premium Country California  Device (iPhone 14) My Question or Issue Every time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausin...

Jillyk

Casual Listener

30950 Views

19 replies

1 likes

  • 30950 Views
  • 19 replies
  • 1 likes

Superuser Contribution Search bar not working and differences in different accounts-iphone

Plan Free Country USA Device iPhone SE (2nd gen) Operating System iOS 18, Spotify 9.0.2.419 My Question or Issue On my main account, I cannot swipe down to bring up the search bar nor click the three dots icon to bring up a menu containing the search...

Casual Listener

Plan Free Country USA Device iPhone SE (2nd gen) Operating System iOS 18, Spotify 9.0.2.419   My Question or Issue On my main account, I cannot swipe down to bring up the sea...

skittlesjockey

Casual Listener

913 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution IOS Spotify Widget background black

PlanPremiumDeviceIphone 12 proOperating SystemiOS 17 On my home screen, I have a long Spotify widget. Recently, the background of that widget has been black as opposed to the colour of my playlist. I'm not sure why this is and how to get it back to c...

Newbie

Plan Premium Device Iphone 12 pro Operating System iOS 17   On my home screen, I have a long Spotify widget. Recently, the background of that widget has been black as opposed to the colou...

Chrrry

Visitor

54163 Views

26 replies

10 likes

  • 54163 Views
  • 26 replies
  • 10 likes

Solved!!Superuser Contribution Local Files not in settings

PlanPremiumDeviceIPhone 13Operating SystemiOS 18.1.1 My Question or IssueLocal Files just straight up doesn’t exist in my settings. This is what my settings looks like. Am I doing something wrong? What do I have to do to get it to show up?

Newbie

Plan Premium Device IPhone 13 Operating System iOS 18.1.1   My Question or Issue Local Files just straight up doesn’t exist in my settings. This is what my settings looks like. Am I doin...

MattSuda

Spotify Star

1841 Views

3 replies

0 likes

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Solved!!Superuser Contribution Rearrange tracks inside playlist ON PHONE

Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom of the looong list, and it is a pain in the b*tt to ...

Casual Listener

Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom o...

lnort

Visitor

21727 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution App no longer states if it’s an album/EP/single

PlanPremiumCountryUnited Kingdom DeviceiPhone XOperating SystemiOS 16.7.10 My Question or IssueAs the title says, without actually clicking on it there is no longer any indication of what it is. Is it a single? Album? Who knows.  

Music Fan

Plan Premium Country United Kingdom  Device iPhone X Operating System iOS 16.7.10   My Question or Issue As the title says, without actually clicking on it there is no longer ...

SpecialPatrolGroup

Music Fan

984 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Spotify adds songs to playlist

PlanFreeCountryUnited StatesDeviceiPhone 14 PlusOperating SystemIOS 18 My Question or Issue I have around 50 songs in my playlist yet Spotify still plays “suggested songs” and it’s honestly worth switching music platforms for.

Newbie

Plan Free Country United States Device iPhone 14 Plus Operating System IOS 18   My Question or Issue   I have around 50 songs in my playlist yet Spotify still plays “suggested so...

grimdarkroxy

Visitor

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
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Superuser Contribution birthday playlist

Plan/PremiumCountryaustralia Deviceiphone 11Operating SystemiOS 17.6.1 My Question or Issuehello i got the popup for the birthday playlist curated by spotify but i couldn’t save it or watch the animation card things and was wondering how i could go b...

Newbie

  Plan /Premium Country australia  Device iphone 11 Operating System iOS 17.6.1   My Question or Issue hello 🙂    i got the popup for the birthday playlist cura...

StevieB45

Visitor

1476 Views

2 replies

1 likes

  • 1476 Views
  • 2 replies
  • 1 likes