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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236103 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
117510 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446178 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305057 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Family, Premium, USA, iPhone 11 Pro, iOS 13 I have a new issue with adding songs to playlists. If I listening to a song and click to add it to a Playlist, the Playlists used to come up in alphabetical order. Now they come up in order created. I almos...
Family, Premium, USA, iPhone 11 Pro, iOS 13 I have a new issue with adding songs to playlists. If I listening to a song and click to add it to a Playlist, the Playlists ...
Gig Goer
781 Views
1 replies
2 likes
PlanPremium CountryGermany DeviceiPhone 15 Pro Operating SystemiOS 17.5.1 My Question or IssueMobile data usage was 5GB in 90 minutes without me downloading or changing anything. I was unsure whether it was Spotify, so I booked another 100MB package....
Plan Premium Country Germany Device iPhone 15 Pro Operating System iOS 17.5.1 My Question or Issue Mobile data usage was 5GB in 90 minutes without me download...
Casual Listener
1619 Views
3 replies
2 likes
PlanPremiumCountry netherlandsDeviceiphone 13 pro maxOperating Systemios 18.2My Question or Issuemy local files just randomly dissapeared from my settings page but before it worked perfectly fine but i want to listen to my downloaded music from my pc...
Plan Premium Country netherlands Device iphone 13 pro max Operating System ios 18.2 My Question or Issue my local files just randomly dissapeared from my settings page but ...
Not applicable
945 Views
2 replies
0 likes
I have premium, but it doesn’t let me skip when I click on a song
I have premium, but it doesn’t let me skip when I click on a song
Not applicable
3234 Views
4 replies
0 likes
I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...
I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...
Moderator
1566 Views
1 replies
0 likes
On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if I can’t but I want to know why, is search only avai...
On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if ...
Moderator
1089 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueEvery few songs/minutes my chromecast audio disconnects from Spotify app and has troubles connecting back in. I've checked the issue and it only happens with Spotify.
Plan Premium Country Device iPhone 7 Operating System iOS 13.4 My Question or Issue Every few songs/minutes my chromecast audio disconnects from Spotify app and has troubles c...
Casual Listener
23270 Views
31 replies
19 likes
PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...
Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7 My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...
Newbie
6214 Views
18 replies
2 likes
Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...
Plan - family plan Device - iPhone SE Operating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...
Casual Listener
7502 Views
8 replies
0 likes
PlanPremiumCountryUnited StatesDeviceApple TV 4th GenOperating SystemtvOS 14.7My Question or IssueI do not stay logged in on the Apple TV app. Almost every time I use the app (it may stay logged in for a few hours), it asks me to log in and gives me ...
Plan Premium Country United States Device Apple TV 4th Gen Operating System tvOS 14.7 My Question or Issue I do not stay logged in on the Apple TV app. Almost every time I use the app (it ma...
Newbie
63216 Views
150 replies
28 likes
Plan - PremiumCountry - USA Device - iPhone SEOperating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, and I can still see podcasts I regularly listen to on the home screen, but if I try to select a po...
Plan - Premium Country - USA Device - iPhone SE Operating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, an...
Casual Listener
3259 Views
13 replies
0 likes
PlanFreeCountryUSADeviceiPhone 13Operating SystemiOS 17.1.2 My Question or IssueI was trying to listen to the new Blink album on my phone and i tap on the album and it has a list of songs but they aren't the tracks on the album. I tried looking at ot...
Plan Free Country USA Device iPhone 13 Operating System iOS 17.1.2 My Question or Issue I was trying to listen to the new Blink album on my phone and i tap on the album and it ha...
Visitor
1696 Views
8 replies
0 likes
PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...
Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or Issue Prezados, ...
Newbie
828 Views
1 replies
0 likes
I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio system. When playing music on my iPad or iPhone, th...
I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio ...
Casual Listener
14488 Views
18 replies
5 likes
please PLEASE provide an option to turn OFF lyrics!
please PLEASE provide an option to turn OFF lyrics!
Casual Listener
1140 Views
2 replies
0 likes
I have spotify premium and am logged in using my Facebook account on an Iphone device. Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs and the same songs are also on recently listened section whe...
I have spotify premium and am logged in using my Facebook account on an Iphone device. Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs ...
Casual Listener
769 Views
3 replies
1 likes
.PlanPremiumCountryUsa DeviceiPhone XROperating System(iOS 15 My Question or IssueWhen I am on a FaceTime call, if I was listening to music at any point that day the music will play over the call. The other person can’t hear the music, and I can’t he...
. Plan Premium Country Usa Device iPhone XR Operating System (iOS 15 My Question or Issue When I am on a FaceTime call, if I was listening to music at any point that day the m...
Visitor
19094 Views
4 replies
0 likes
Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). My phone says the song is playing even though there’...
Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). M...
Visitor
29314 Views
40 replies
3 likes
Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine
Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine
Moderator
602 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 10Operating SystemiOS 10 My Question or IssueThe web player is not working, it forces the spotify app to open or the screen becomes black and says “upstream failed”. How do I access the web player? I just wanna sort m...
Plan Premium Country US Device iPhone 10 Operating System iOS 10 My Question or Issue The web player is not working, it forces the spotify app to open or the screen becomes black and...
Moderator
763 Views
1 replies
0 likes
