Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
245415 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
130056 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454925 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309442 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFreeCountryUSDeviceiPhone 14, iPad Pro 2nd genOperating SystemiOS 17.3 (both) My Question or Issuefor about a year i’ve had spotify downloaded on my old ipad. i recently decided to download it on my phone as well. the issue is when i go to see my...
Plan Free Country US Device iPhone 14, iPad Pro 2nd gen Operating System iOS 17.3 (both) My Question or Issue for about a year i’ve had spotify downloaded on my old ipad. i recently ...
Newbie
5175 Views
3 replies
0 likes
Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load, but then it. Spotify works fine on my laptop...
Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load...
Visitor
837 Views
1 replies
1 likes
My Question or IssueSpotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 沈 I've tried deleting the app, updating it, and changing the colors. PlanPremiumCountryBras...
My Question or Issue Spotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 🥲 I've tried deleting the app, updati...
Moderator
2395 Views
6 replies
2 likes
PlanPremiumDevice(iPhone 11)Operating System(iOS 17.6.1) My Question or IssueWhen I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no longer working. I can still click the circle next to the song and a green check a...
Plan Premium Device (iPhone 11) Operating System (iOS 17.6.1) My Question or Issue When I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no l...
Visitor
18588 Views
35 replies
13 likes
hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep.now, I’m considering on buying the seventh and last generation ...
hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep. now, I’m c...
Casual Listener
1550 Views
2 replies
0 likes
Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.
Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.
Newbie
12286 Views
9 replies
2 likes
PlanFreeCountryUSADeviceiPhone 12Operating SystemIOS 17 My Question or IssueI play a playlist with 30 songs, the last 40 songs I have listened to while playing my playlist, not a single one has been from my playlist. It seems like Spotify is trying t...
Plan Free Country USA Device iPhone 12 Operating System IOS 17 My Question or Issue I play a playlist with 30 songs, the last 40 songs I have listened to while playing my pla...
Casual Listener
2291 Views
2 replies
0 likes
DeviceiPhone & Windows LaptopOperating SystemWindows 11 & iOS 17.6.1 My Question or IssueI've recently started using Spotify's local file's function. When I made a playlist on my computer with files stored on my computer, I wasn't able to access them...
Device iPhone & Windows Laptop Operating System Windows 11 & iOS 17.6.1 My Question or Issue I've recently started using Spotify's local file's function. When I made a playlist o...
Moderator
816 Views
3 replies
0 likes
PlanPremium DuoCountryThe Netherlands DeviceIPhone 13 ProOperating SystemiOS 18.1.1 My Question or IssueWhen I listen to music or a podcast on my desktop app I use 1,3x podcast speed. On my phone the speed is also set to 1,3x. When I switch listening...
Plan Premium Duo Country The Netherlands Device IPhone 13 Pro Operating System iOS 18.1.1 My Question or Issue When I listen to music or a podcast on my desktop app I use 1,3...
Casual Listener
7088 Views
7 replies
0 likes
Currently using iOS v8.9.38.455. The app crashes midway through the first song upon startup. Restarting the app then replays the "crashed" song from the beginning. The behavior occurs maybe 70% of the time, and occurs on my favorite (and largest) pla...
Currently using iOS v8.9.38.455. The app crashes midway through the first song upon startup. Restarting the app then replays the "crashed" song from the beginning. The behavior occurs maybe 70% of ...
Visitor
1556 Views
5 replies
1 likes
PlanPremium (Student)CountryUnited StatesDeviceiPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd GenerationOperating SystemiOS 12.3 (Build: 16F5129d) My Question or IssueWhen listening from Spotify, AirPods consistently cut out and back in on the music...
Plan Premium (Student) Country United States Device iPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd Generation Operating System iOS 12.3 (Build: 16F5129d) My Question or Iss...
Newbie
33140 Views
15 replies
7 likes
PlanPremiumCountryAustriaDeviceiPhone 15Operating SystemiOS 18.3 My Question or IssueMy Spotify App always crashes when i search for a specific song in a playlist and try to swipe it into my queue. However, i can add it normaly over the playlist or o...
Plan Premium Country Austria Device iPhone 15 Operating System iOS 18.3 My Question or Issue My Spotify App always crashes when i search for a specific song in a playlist and try to ...
Regular
17925 Views
59 replies
11 likes
Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands or at least my playlist. If i’ve just opened an app...
Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands ...
Regular
3730 Views
10 replies
3 likes
When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.
When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.
Roadie
871 Views
2 replies
0 likes
I have clicked on delete playlist many times on both my MacBook Pro & iPhone, reinstalled the app from new on my iPhone and logged out and in three times and the playlist will not vanish from library
I have clicked on delete playlist many times on both my MacBook Pro & iPhone, reinstalled the app from new on my iPhone and logged out and in three times and the playlist will not vanish from lib...
Moderator
866 Views
4 replies
0 likes
I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”
I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”
Newbie
12303 Views
28 replies
0 likes
PlanPremiumCountry Device(iPhone 12 Pro)Operating System(iOS 17.4.1) My Question or IssueThe “Discover Weekly” playlist suddenly breaks every Monday. It shows all items in the beginning but suddenly limits to a total of 5 entries. Happened last week ...
Plan Premium Country Device (iPhone 12 Pro) Operating System (iOS 17.4.1) My Question or Issue The “Discover Weekly” playlist suddenly breaks every Monday. It shows all items ...
Moderator
640 Views
1 replies
0 likes
PlanPremium IndividualCountrySouth KoreaDeviceiPhone 14 ProOperating SystemiOS 18.3.1 My Question or Issue There's two 19 icons when I play 19+ music in South Korea(Explicit Content)They mean the exactly same but with different shapes.Couldn't it be ...
Plan Premium Individual Country South Korea Device iPhone 14 Pro Operating System iOS 18.3.1 My Question or Issue There's two 19 icons when I play 19+ mus...
Moderator
400 Views
1 replies
0 likes
Plan: FreeCountry: Canada Device: iPhone XROperating System: iOS 14.8 My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my iPhone, if I select an album, I can't click on any songs from that album. That is, none ...
Plan: Free Country: Canada Device: iPhone XR Operating System: iOS 14.8 My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my ...
Visitor
22681 Views
16 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 12proOperating SystemIOS 16.6 seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it go it plays “let it go radio” instead. I’ve tried a number of songs, I’ve tried...
Plan Free/Premium Country Device iPhone 12pro Operating System IOS 16.6 seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it ...
Newbie
2928 Views
3 replies
0 likes
