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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28399 Views

40 replies

8 likes

  • 28399 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93152 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

919 Views

0 replies

0 likes

iOS
  • 919 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293023 Views

60 replies

15 likes

  • 293023 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123327 Views

19 replies

38 likes

  • 123327 Views
  • 19 replies
  • 38 likes

Superuser Contribution iOS Navigation Bar not disappearing when video goes full screen

PlanPremiumCountryUnited KingdomDeviceiPhone 15, iPad 10th GenerationOperating SystemiOS 18.2, iPadOS 18.2App Version9.0.0.537My Question or IssueiOS navigation bar doesn’t hide when I set the video player to fullscreen so the bar covers some of the ...

Roadie

Plan Premium Country United Kingdom Device iPhone 15, iPad 10th Generation Operating System iOS 18.2, iPadOS 18.2 App Version 9.0.0.537 My Question or Issue iOS navigation bar doesn’t hide...

CrazySeal7

Newbie

1058 Views

2 replies

0 likes

  • 1058 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search for Episodes Within a Podcast Show Unresponsive

PlanPremiumCountryDEDeviceiPhone 14 ProOperating SystemiOS 17.6.1 My Question or IssueSearch for episodes within a podcast show is currently unresponsive. You can type and submit but nothing happens.

Newbie

Plan Premium Country DE Device iPhone 14 Pro Operating System iOS 17.6.1   My Question or Issue Search for episodes within a podcast show is currently unresponsive. You can type ...

Olimpiaf99

Newbie

5362 Views

25 replies

5 likes

  • 5362 Views
  • 25 replies
  • 5 likes

Superuser Contribution Spotify on iOS randomly causing macOS Continuity to show Safari in Dock

Plan: PremiumCountry: United StatesDevices: iPhone 13 Pro, 2021 MacBook Pro 16"Operating System: iOS 17.1.2, macOS 14.1.2My IssueWhen I'm playing podcasts in Spotify on my iPhone, macOS keeps showing a Safari Continuity icon in my Dock. If I click on...

Casual Listener

Plan: Premium Country: United States Devices: iPhone 13 Pro, 2021 MacBook Pro 16" Operating System: iOS 17.1.2, macOS 14.1.2 My Issue When I'm playing podcasts in Spotify on ...

sunderdome

Newbie

1758 Views

5 replies

3 likes

  • 1758 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify has bad issues it had too many static issues it keeps pausing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Changing default bluetooth speaker

PlanPremium / FamilyCountryUKDeviceiPhone 13Operating SystemiOS 17.6.1 My Question or IssueIn my car I have two Bluetooth connections to my iPhone at the same time. One is to the OEM phone handsfree system in the car and the other is to a TPLink Blue...

Newbie

Plan Premium / Family Country UK Device iPhone 13 Operating System iOS 17.6.1   My Question or Issue In my car I have two Bluetooth connections to my iPhone at the same time. One is to...

emilearsal

Newbie

1643 Views

1 replies

1 likes

  • 1643 Views
  • 1 replies
  • 1 likes

Spotify randomly pauses

When I listen to Spotify when using the app called Ibispaint X to draw.. the music randomly pauses but when I listen to Spotify anywhere else it doesn’t pause at all.. I’m starting to get scared because I feel like I’m getting hacked or something.

Visitor

When I listen to Spotify when using the app called Ibispaint X to draw.. the music randomly pauses but when I listen to Spotify anywhere else it doesn’t pause at all.. I’m starting to get scared beca...

Stllybby

Visitor

7990 Views

4 replies

2 likes

  • 7990 Views
  • 4 replies
  • 2 likes

Superuser Contribution Cannot open playlists or albums

PlanFreeCountryUSADevice iPhone 11 Pro Operating SystemIOS 13.5 My Question or Issue Spotify will not let me open albums or playlists that aren’t mine (see photo/file).

Casual Listener

Plan Free Country USA Device  iPhone 11 Pro  Operating System IOS 13.5   My Question or Issue  Spotify will not let me open albums or playlists that aren’t mine (see pho...

Not applicable

16194 Views

13 replies

4 likes

  • 16194 Views
  • 13 replies
  • 4 likes

Playlist name has been removed

I've recently had the title of many of my playlists containing a name deleted because of it "breaking the guidelines" but I don't know what I'm doing wrong, what can I do to make it follow the guidelines so I can keep the name of it? Again, the only ...

Visitor

I've recently had the title of many of my playlists containing a name deleted because of it "breaking the guidelines" but I don't know what I'm doing wrong, what can I do to make it follow the guidel...

Ceejay01

Newbie

20613 Views

62 replies

10 likes

  • 20613 Views
  • 62 replies
  • 10 likes

Superuser Contribution Smart mix button doesn't work as desired

Spotify smart mix doesn't work the way I want. When I enter and exit the application, I have to open the smart mix again. When I try with another account, there is no problem, but I think there is a problem with my account.I would appreciate it if yo...

Newbie

Spotify smart mix doesn't work the way I want. When I enter and exit the application, I have to open the smart mix again. When I try with another account, there is no problem, but I think there is a ...

Yordan

Moderator

986 Views

1 replies

0 likes

help!
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  • 1 replies
  • 0 likes

Superuser Contribution how to sync my spotify local files to my ipad

PlanPremiumCountryUSADeviceiPhone 6sOperating System(iOS 10 My Question or IssueNo matter what I try, I can't get my iPhone to sync local files from my laptop. Every post I've seen about this issue is way out of date. I also do not have cell service ...

Casual Listener

Plan Premium Country USA Device iPhone 6s Operating System (iOS 10   My Question or Issue No matter what I try, I can't get my iPhone to sync local files from my laptop. Every post I'v...

Btothek

Visitor

4156 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Stops playing before the end of the track

I have Spotify premium and about a month ago tracks on my playlist started being cut off part way through the track and then starting on the next one. I am playing on ipad connected to Alexa show. Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pr...

Newbie

I have Spotify premium and about a month ago tracks on my playlist started being cut off part way through the track and then starting on the next one.  I am playing on ipad connected to Alexa s...

Eni

Moderator

455 Views

1 replies

1 likes

  • 455 Views
  • 1 replies
  • 1 likes

Solved!! Spotify has stopped working with Siri

PlanPremiumCountrySpain Device(iPhone 11 and IPad Pro)Operating SystemIOS 13.6 My Question or Issue When I ask Siri to reproduce a song or artist with Spotify I get a message In Spanish which means “In order to do that I have to access your data In S...

Regular

Plan Premium Country Spain   Device (iPhone 11 and IPad Pro) Operating System IOS 13.6   My Question or Issue   When I ask Siri to reproduce a song or artist with Spotify I...

getcosmo

Newbie

28494 Views

10 replies

0 likes

  • 28494 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Can't stop sponsored recommendations (iOS, family plan)

Premium FamilyUSAiPhone 13 miniiOS 16.5App version 8.8.36.571 For the third time now I've been presented with a "New music for you" sponsored recommendation and, for the third time, I've clicked the "What's this?" link and selected that I don't want ...

Music Fan

Premium Family USA iPhone 13 mini iOS 16.5 App version 8.8.36.571   For the third time now I've been presented with a "New music for you" sponsored recommendation and, for the third time, ...

PeredM

Regular

3287 Views

3 replies

3 likes

(advertising)
(iOS)
(notifications)
  • 3287 Views
  • 3 replies
  • 3 likes

Solved!! Upgraded to premium, move library from free account to new premium account

PlanFree/PremiumCountryCanadaDevice Ipad8 / Roku Samsung tvOperating System(iOS ? My Question or IssueI would like to move my library from free account set up and linked to Roku tv, to premium account set up and linked to iPad.

Casual Listener

Plan Free/Premium Country Canada Device Ipad8 / Roku Samsung tv Operating System (iOS ?   My Question or Issue I would like to move my library from free account set up and linked to Rok...

Not applicable

2000 Views

5 replies

0 likes

  • 2000 Views
  • 5 replies
  • 0 likes

Superuser Contribution My playlist won’t play

Whenever I open Spotify, I click on the green button for my playlist and it is not play

Visitor

Whenever I open Spotify, I click on the green button for my playlist and it is not play

OscarDC

Moderator

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Ipod Nano

iPod Naon Premier account holder. I want my son to use a Nano rather than a phone. Can we use ipod Nano

Visitor

iPod Naon   Premier account holder.   I want my son to use a Nano rather than a phone.   Can we use ipod Nano  

Maxim

Spotify Star

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing volume control iOS app

I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone. I need my music to be playing at a different volume than the t...

Casual Listener

I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone.  ...

amphibian101

Casual Listener

9780 Views

11 replies

0 likes

  • 9780 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution All songs keep repeating on my apple watch

Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs. These are all offline downloaded playlists. This worked fine for yea...

Casual Listener

Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs.  These are a...

OscarDC

Moderator

65595 Views

268 replies

70 likes

  • 65595 Views
  • 268 replies
  • 70 likes

Superuser Contribution Podcast filter by unplayed

iPhone the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter? and for the love of all that is good and holy please make it a persistent filter. I never want to see podcasts I’ve already listed to. When I tur...

Visitor

iPhone  the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter?  and for the love of all that is good and holy please make it a persistent fi...

Not applicable

3412 Views

7 replies

0 likes

  • 3412 Views
  • 7 replies
  • 0 likes