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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241020 Views

27 replies

5 likes

  • 241020 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123456 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2887 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307174 Views

62 replies

16 likes

  • 307174 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131724 Views

19 replies

38 likes

  • 131724 Views
  • 19 replies
  • 38 likes

Superuser Contribution AirPods Connection Reliability Problems

PlanPremium (Student)CountryUnited StatesDeviceiPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd GenerationOperating SystemiOS 12.3 (Build: 16F5129d) My Question or IssueWhen listening from Spotify, AirPods consistently cut out and back in on the music...

Casual Listener

Plan Premium (Student) Country United States Device iPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd Generation Operating System iOS 12.3 (Build: 16F5129d)   My Question or Iss...

Smartdekho

Newbie

33068 Views

15 replies

7 likes

  • 33068 Views
  • 15 replies
  • 7 likes

Solved!!Superuser Contribution Spotify crashes when i search for songs in a playlist and try to swipe them into my queue

PlanPremiumCountryAustriaDeviceiPhone 15Operating SystemiOS 18.3 My Question or IssueMy Spotify App always crashes when i search for a specific song in a playlist and try to swipe it into my queue. However, i can add it normaly over the playlist or o...

Regular

Plan Premium Country Austria Device iPhone 15 Operating System iOS 18.3   My Question or Issue My Spotify App always crashes when i search for a specific song in a playlist and try to ...

Kipfal

Regular

17713 Views

59 replies

11 likes

  • 17713 Views
  • 59 replies
  • 11 likes

Solved!!Superuser Contribution Cant play any music

Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands or at least my playlist. If i’ve just opened an app...

Regular

Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands ...

luvsoo

Regular

3436 Views

10 replies

3 likes

  • 3436 Views
  • 10 replies
  • 3 likes

Superuser Contribution Video podcasts not finishing

When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.

Visitor

When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.

Robadobdob

Roadie

848 Views

2 replies

0 likes

  • 848 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unwanted playlist won’t delete even after clicking delete playlist.

I have clicked on delete playlist many times on both my MacBook Pro & iPhone, reinstalled the app from new on my iPhone and logged out and in three times and the playlist will not vanish from library

Casual Listener

I have clicked on delete playlist many times on both my MacBook Pro & iPhone, reinstalled the app from new on my iPhone and logged out and in three times and the playlist will not vanish from lib...

Yordan

Moderator

834 Views

4 replies

0 likes

  • 834 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist for pets not working

I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”

Casual Listener

I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”

orbitrfly

Newbie

12258 Views

28 replies

0 likes

  • 12258 Views
  • 28 replies
  • 0 likes

Superuser Contribution Discover Weekly playlist broken

PlanPremiumCountry Device(iPhone 12 Pro)Operating System(iOS 17.4.1) My Question or IssueThe “Discover Weekly” playlist suddenly breaks every Monday. It shows all items in the beginning but suddenly limits to a total of 5 entries. Happened last week ...

Regular

Plan Premium Country   Device (iPhone 12 Pro) Operating System (iOS 17.4.1)   My Question or Issue The “Discover Weekly” playlist suddenly breaks every Monday. It shows all items ...

Yordan

Moderator

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate Explicit content icon in South Korea

PlanPremium IndividualCountrySouth KoreaDeviceiPhone 14 ProOperating SystemiOS 18.3.1 My Question or Issue henrynam00_0-1740810570216.png There's two 19 icons when I play 19+ music in South Korea(Explicit Content)They mean the exactly same but with d...

Visitor

Plan Premium Individual Country South Korea Device iPhone 14 Pro Operating System iOS 18.3.1   My Question or Issue   henrynam00_0-1740810570216.png     There's tw...

Yordan

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't select songs

Plan: FreeCountry: Canada Device: iPhone XROperating System: iOS 14.8 My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my iPhone, if I select an album, I can't click on any songs from that album. That is, none ...

Visitor

Plan: Free Country: Canada   Device: iPhone XR Operating System: iOS 14.8   My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my ...

Simidsz

Visitor

22527 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Superuser Contribution Siri plays radio based on song requested, never the actual song

PlanFree/PremiumCountry DeviceiPhone 12proOperating SystemIOS 16.6 seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it go it plays “let it go radio” instead. I’ve tried a number of songs, I’ve tried...

Newbie

Plan Free/Premium Country   Device iPhone 12pro Operating System IOS 16.6   seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it ...

Aniah22

Newbie

2912 Views

3 replies

0 likes

  • 2912 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Features not available for everyone

There’s so many Spotify features that’s not available for everyone. I get that some of them have to do with licensing (like audiobooks), but some features has rolled out years ago to some users, while others still haven’t got them. Specifically I’m t...

Regular

There’s so many Spotify features that’s not available for everyone. I get that some of them have to do with licensing (like audiobooks), but some features has rolled out years ago to some users, whil...

Billy-J

Spotify Star

1507 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Family can play certain tracks but I can’t!

hoping someone can shed some light on this for me - it’s very weird. I have a family premium account, shared with 2 kids and wife. All 3 of them can play all Radiohead tracks and albums on their iPhones, but when I try to play the same track on my iP...

Casual Listener

hoping someone can shed some light on this for me - it’s very weird.  I have a family premium account, shared with 2 kids and wife. All 3 of them can play all Radiohead tracks and albums on...

Bittencourt

Spotify Star

588 Views

3 replies

0 likes

  • 588 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist description not showing

Plan PremiumCountryUSADeviceiPhone 8Operating SystemIOS 13.4.1 My Question or IssueOn the mobile app I am unable to view the full description of a playlist. I can see the first two lines and then it cuts off. I have tried clicking it to see if it wou...

Casual Listener

Plan  Premium Country USA Device iPhone 8 Operating System IOS 13.4.1   My Question or Issue On the mobile app I am unable to view the full description of a playlist. I can see th...

1286120936

Casual Listener

57282 Views

44 replies

36 likes

  • 57282 Views
  • 44 replies
  • 36 likes

Spotify Playlist on CarPlay Only Showing 200 Tracks

I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200.I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see them within the app.Is this a bug or has the CarPlay a...

Music Fan

I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200. I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see t...

Annaiann89

Visitor

20806 Views

51 replies

8 likes

  • 20806 Views
  • 51 replies
  • 8 likes

Superuser Contribution Quand je veux passer une musique seule, ça ne me propose plus de musique

J’ai le mode aléatoire d’activé et lorsque que je choisi une chanson seule, hors playlist, ça ne va plus me proposer de sons similaires à la fin du morceau joué mais ça va me remettre le même en boucle

Visitor

J’ai le mode aléatoire d’activé et lorsque que je choisi une chanson seule, hors playlist, ça ne va plus me proposer de sons similaires à la fin du morceau joué mais ça va me remettre le même en bouc...

Vasil

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car speaker issue with iPhone and AUX cable

I play Spotify on my iPhone 5 through an AUX cable to my car stereo. I don't think it's always been this way, but when I play a track the sound is playing roughly 80% out of the passenger side speakers, with 20% through the driver side and almost zer...

Newbie

I play Spotify on my iPhone 5 through an AUX cable to my car stereo.  I don't think it's always been this way, but when I play a track the sound is playing roughly 80% out of the passenger side ...

Vasil

Moderator

1173 Views

2 replies

0 likes

  • 1173 Views
  • 2 replies
  • 0 likes