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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407034 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278363 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178197 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Just wanted to share something I've noticed recently.It seems like the feature where we could swipe left and right to browse through genres is no longer available in the latest Spotify app update. It was a really useful way to discover different mo...
Just wanted to share something I've noticed recently. It seems like the feature where we could swipe left and right to browse through genres is no longer available in the latest Spotify app upda...
Moderator
1350 Views
4 replies
1 likes
PlanPremiumCountryAustraliaDeviceiphone 11Operating SystemiOS 13.7 My Question or IssueMy Autoplay is not working when I search a song, no follow up / similar songs will play. I've tried the autoplay button in settings, turning my phone on and off, c...
Plan Premium Country Australia Device iphone 11 Operating System iOS 13.7 My Question or Issue My Autoplay is not working when I search a song, no follow up / similar songs w...
Newbie
21694 Views
46 replies
8 likes
I am using iOS 17 with version 8.6.42 of Spotify.Spotify Jam/Group session doesn't appear.I am using a free account, which I thought supported spotify Jam.
I am using iOS 17 with version 8.6.42 of Spotify. Spotify Jam/Group session doesn't appear. I am using a free account, which I thought supported spotify Jam.
Not applicable
29592 Views
8 replies
0 likes
PlanPremium FamilyCountryUSDeviceIphone 13 Pro & Google Home My Question or IssueBeen a long time Spotify User with a premium family plan. I have a google home device my daughter uses in her bedroom and every time she tells it to play music it will c...
Plan Premium Family Country US Device Iphone 13 Pro & Google Home My Question or Issue Been a long time Spotify User with a premium family plan. I have a google home device my daug...
Regular
7279 Views
2 replies
2 likes
As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it doesn’t load or play anything. I then switched to the...
As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it do...
Moderator
649 Views
1 replies
0 likes
Help!!!
Help!!!
Spotify Star
387 Views
1 replies
0 likes
I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is?PlanPremiumCountryUnited StatesDeviceiPhone 14 PlusOperating SystemiOS 16
I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is? Plan Premium Country United States Device iPhone 14 P...
Casual Listener
8197 Views
13 replies
1 likes
Plan - PremiumCountryUSADeviceiPhone XsOperating SystemIOS 12My Question or IssueAt times, my play/pause control from lock screen will not be updated to what is actually happening. Music is playing and shows the play button which i have to click and ...
Plan - Premium Country USA Device iPhone Xs Operating System IOS 12 My Question or Issue At times, my play/pause control from lock screen will not be updated to what is actually happen...
Newbie
15696 Views
19 replies
9 likes
PlanPremiumCountryUK DeviceiPhone 7Operating System(iOS 15.8.3) My Question or IssueMy Spotify has recently begun crashing on the Now Playing view when I try to use certain features; full screen the lyrics, use the plus to add to new playlist or open...
Plan Premium Country UK Device iPhone 7 Operating System (iOS 15.8.3) My Question or Issue My Spotify has recently begun crashing on the Now Playing view when I try to use ce...
Spotify Star
794 Views
3 replies
0 likes
Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly but it seems like it's a bug somewhere in that inte...
Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly ...
Not applicable
14264 Views
1 replies
0 likes
Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t get the song to play when scanned, even from a scre...
Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t ...
Visitor
2951 Views
4 replies
0 likes
Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...
Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete th...
Moderator
609 Views
4 replies
0 likes
Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I cancel. Will it automatically go to all three devices? Thank...
Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I can...
Spotify Star
937 Views
1 replies
0 likes
Plan/PremiumCountryUSADeviceiPhone 14 ProOperating System(iOS 18.1.1My Question or IssueI found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere in the app?
Plan /Premium Country USA Device iPhone 14 Pro Operating System (iOS 18.1.1 My Question or Issue I found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere i...
Regular
951 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m pretty damn confused because the pictures in most of the artist bios are blurry and they ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m pre...
Newbie
5769 Views
10 replies
0 likes
When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone nothing shows up. For clarification, I'm on iOS 16.5 ...
When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone no...
Casual Listener
5412 Views
9 replies
1 likes
I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist. Even when I add songs manually to the queue, it s...
I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist...
Moderator
484 Views
1 replies
0 likes
PlanPremium CountrySouth Africa DeviceiPhone XS MaxOperating SystemiOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use my Spotify when it is connected to WiFi. I have tested different WiFi’s and can confirm tha...
Plan Premium Country South Africa Device iPhone XS Max Operating System iOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use...
Newbie
6425 Views
6 replies
0 likes
This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (which is equipt in most new cars), all lists (artist list, song list,...
This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (whi...
Casual Listener
3413 Views
2 replies
10 likes
PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi everyone,I was going to check out my Spotify wrapped stats from the home screen (which from what I understand can only be accessed on the mobile app), but I realized that...
Plan Premium Country US Device iPhone X Operating System iOS 10 My Question or Issue Hi everyone, I was going to check out my Spotify wrapped stats from the home screen (whi...
Casual Listener
17460 Views
11 replies
1 likes
