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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37137 Views
  • 15 replies
  • 36 likes
  • 37137 Views
  • 15 replies
  • 36 likes

Superuser Contribution Impossible to turn off shuffle when online

I often use offline through premium. I used to be able to switch between shuffle and non-shuffle while offline. Now, when I try to turn shuffle off, it tries to que new stuff for "smart shuffle," which it cannot due because the app is offline. It is ...

  • Visitor
  • I often use offline through premium. I used to be able to switch between shuffle and non-shuffle while offline. Now, when I try to turn shuffle off, it tries to que new stuff for "smart shuffle," whi...
  • SophieKayWay
  • Newbie
  • 975 Views
  • 11 replies
  • 4 likes
  • 975 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify on iOS randomly causing macOS Continuity to show Safari in Dock

Plan: PremiumCountry: United StatesDevices: iPhone 13 Pro, 2021 MacBook Pro 16"Operating System: iOS 17.1.2, macOS 14.1.2My IssueWhen I'm playing podcasts in Spotify on my iPhone, macOS keeps showing a Safari Continuity icon in my Dock. If I click on...

  • Casual Listener
  • Plan: Premium Country: United States Devices: iPhone 13 Pro, 2021 MacBook Pro 16" Operating System: iOS 17.1.2, macOS 14.1.2 My Issue When I'm playing podcasts in Spotify on ...
  • antoinechomel
  • Newbie
  • 467 Views
  • 4 replies
  • 2 likes
  • 467 Views
  • 4 replies
  • 2 likes

Superuser Contribution George Martin In My Life why are there greyed out tracks

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • tanito81
  • Casual Listener
  • 233 Views
  • 2 replies
  • 1 likes
  • 233 Views
  • 2 replies
  • 1 likes

Display the main artist only on Lock Screen music player.

Hello, Spotify.[iPhone] I had updated the app a while back but when I played a song it showed all of the artists on the Lock Screen music player instead of just the main one. Is there any way that I can change it back to just the one artist showing? ...

3364E1F1-5E19-403E-AA7B-377AAC6500A7_4_5005_c.jpeg
  • Casual Listener
  • Hello, Spotify. [iPhone]   I had updated the app a while back but when I played a song it showed all of the artists on the Lock Screen music player instead of just the main one. Is there any ...
  • MateusM
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix changes mid playthrough

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 11 My Question or IssueI play a Daily Mix on my way to work around 5am EST. At about 8 am EST every day, the mix switches numbers. What I mean is the genre that was in Daily Mix 1 (for example Me...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 11   My Question or Issue I play a Daily Mix on my way to work around 5am EST. At about 8 am EST every day, the mix switch...
  • ZDrKondler
  • Newbie
  • 2707 Views
  • 4 replies
  • 2 likes
  • bug
  • 2707 Views
  • 4 replies
  • 2 likes

i need to put my music on spotify

and i want everyone to listen to my music on this website

  • Newbie
  • and i want everyone to listen to my music on this website
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Albums taking forever to load offline

PlanPremiumDeviceiPhone 12 Operating SystemiOS 17 1 2 My Question or IssueDownloaded albums take about 2 minutes to load and when it loads it takes another few minutes to play the song if i click one i have reinstalled the app,Clean reinstall as well...

  • Casual Listener
  •   Plan Premium Device iPhone 12  Operating System iOS 17 1 2   My Question or Issue Downloaded albums take about 2 minutes to load and when it loads it takes another few minut...
  • AlejaR
  • Moderator
  • 396 Views
  • 7 replies
  • 0 likes
  • 396 Views
  • 7 replies
  • 0 likes

Ads in Spotify app with premium account

Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member. PlanPremiumCountryNetherlandsDevicePhoneOperating Systemios My Question or IssueCan the ads be disabled? I would like the app to be add free since...

  • Newbie
  • Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member.  Plan Premium Country Netherlands Device Phone Operating System ios   My Qu...
  • Billy-J
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Why is the Kids app so low quality?

I'd say that the Spotify Kids app is very low quality. Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. Besides that lots of features are missing that would make it actu...

  • Casual Listener
  • I'd say that the Spotify Kids app is very low quality.   Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. &nbs...
  • fsegura9
  • Visitor
  • 194 Views
  • 1 replies
  • 0 likes
  • iPad
    kids
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get a hacker removed from my account

Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.

  • Visitor
  • Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.
  • Maria
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Files syncing incorrectly

PlanPremiumCountryItalyDevice(iPhone 14)Operating System(iOS 17.1.2) My Question or IssueHello, I’ve been using the local files feature for years, but in the last few weeks almost all the synced files on my phone became unplayable.As i said I know ho...

  • Casual Listener
  • Plan Premium Country Italy Device (iPhone 14) Operating System (iOS 17.1.2)   My Question or Issue Hello, I’ve been using the local files feature for years, but in the last few weeks a...
  • kamil_lahlou
  • Newbie
  • 219 Views
  • 3 replies
  • 1 likes
  • 219 Views
  • 3 replies
  • 1 likes

Solved!! Airplay and Spotify, it doesn't work on one of my speakers

Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted this speaker multiple times, deleted the Spotify app in s...

  • Casual Listener
  • Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted th...
  • pan83
  • Visitor
  • 1138 Views
  • 2 replies
  • 0 likes
  • 1138 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops playback as soon as I open Reddit app

PlanPremiumCountryUSA DeviceiPhone 13 proOperating SystemiOS 17.21 Reddit app free version 2023.50.1.614338AirPods Pro v1 Spotify playback stops immediately when I open the Reddit app. if I change screens to other apps, playback resumes immediately. ...

  • Casual Listener
  • Plan Premium Country USA  Device iPhone 13 pro Operating System iOS 17.21   Reddit app  free version  2023.50.1.614338 AirPods Pro v1   Spotify playback stops...
  • Lyubka
  • Moderator
  • 595 Views
  • 3 replies
  • 0 likes
  • 595 Views
  • 3 replies
  • 0 likes

Superuser Contribution Constant “turn off airplane mode” notification

Whenever I open Spotify while in airplane mode, I get a notification that tells me to turn airplane mode off. I can’t disable the notification and it’s a really unnecessary feature, so can you please remove it?

  • Casual Listener
  • Whenever I open Spotify while in airplane mode, I get a notification that tells me to turn airplane mode off. I can’t disable the notification and it’s a really unnecessary feature, so can you please...
  • OscarDC
  • Moderator
  • 2752 Views
  • 7 replies
  • 4 likes
  • 2752 Views
  • 7 replies
  • 4 likes

Solved!!Superuser Contribution CarPlay does not list all artists when iPhone is connected

PlanPremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS 15.2.1 My Question or IssueWhen I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not all of my artists are listed, regardless of whether I follow them. I can see t...

  • Regular
  • Plan Premium Country USA Device iPhone 12 Mini Operating System iOS 15.2.1   My Question or Issue When I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not al...
  • stinneeto
  • Visitor
  • 13473 Views
  • 69 replies
  • 4 likes
  • Carplay
    iphone
    Subaru
  • 13473 Views
  • 69 replies
  • 4 likes

Superuser Contribution Discography for the artist R3HAB not loading entirely on mobile

Plan | PremiumCountry | United StatesDevice | iPhone SE 1st GenerationOperating System | iOS 15.7.5 The discography for the artist R3HAB only goes back to 2019 on mobile, however on desktop it goes back to 2009. I can search for older tracks and find...

  • Regular
  • Plan | Premium Country | United States Device | iPhone SE 1st Generation Operating System | iOS 15.7.5   The discography for the artist R3HAB only goes back to 2019 on mobile, however on de...
  • sunmarsh
  • Regular
  • 381 Views
  • 7 replies
  • 0 likes
  • 381 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Liked" songs no longer visible when viewing albums

Since the new update, one of the most useful features on Spotify for me is gone. Previously, you used to be able to look at an album and see which songs from a specific album were previously "liked" with a heart next to them. I see that the heart has...

  • Regular
  • Since the new update, one of the most useful features on Spotify for me is gone.   Previously, you used to be able to look at an album and see which songs from a specific album were previously...
  • Puglifiled
  • Roadie
  • 3660 Views
  • 16 replies
  • 19 likes
  • 3660 Views
  • 16 replies
  • 19 likes

Superuser Contribution se alcanzo el limite de dispositivos

hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema

  • Visitor
  • hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema
  • Luvane2015
  • Visitor
  • 1332 Views
  • 2 replies
  • 0 likes
  • 1332 Views
  • 2 replies
  • 0 likes

Superuser Contribution Long delays in airplane mode

PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemiOS 17.2.1 My Question or IssueI'm experiencing intermittently when I'm in airplane mode, that the app takes a long time to show my selection or play content. I see the 3 dots flashing for more t...

  • Casual Listener
  • Plan Premium Country US Device iPhone 14 Pro Operating System iOS 17.2.1   My Question or Issue I'm experiencing intermittently when I'm in airplane mode, that the app takes a long tim...
  • MihailY
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution ‘…’ function on list of podcast episodes not responsive

PlanPremiumCountryUKDeviceiPad Pro 11” 2nd GenOperating SystemiOS 17.2 (latest) Spotify version: 8.8.96.395 My Question or IssueWhen on the section displaying a podcasts’ entire list of episodes, the ‘…’ function (used to show add to queue etc) does ...

  • Regular
  • Plan Premium Country UK Device iPad Pro 11” 2nd Gen Operating System iOS 17.2 (latest)   Spotify version: 8.8.96.395   My Question or Issue When on the section displaying a podc...
  • Lyubka
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes