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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227656 Views

53 replies

13 likes

  • 227656 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152273 Views

507 replies

108 likes

  • 152273 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106483 Views

19 replies

38 likes

  • 106483 Views
  • 19 replies
  • 38 likes

Superuser Contribution Accidentally forwarding the podcast or song when trying to unlock phone

When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once a day and is really frustrating because I lose the...

Visitor

When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once...

OscarDC

Moderator

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Spotify refuses to play albums

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify. Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then back to Spotify, it refuses to remember the album and song I wa...

Regular

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify.   Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then bac...

MihailY

Moderator

1131 Views

11 replies

0 likes

Music
Other
  • 1131 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can’t log in to third party apps like „Obscurify” as it shows me an error

I tried many times to log in to sites similar to „Obscurify” or „HowBadIsYourMusicTaste” on mobile platforms but it always shows me an Error, without any numbers or something, I just get an error message with an information that I should try again la...

Newbie

I tried many times to log in to sites similar to „Obscurify” or „HowBadIsYourMusicTaste” on mobile platforms but it always shows me an Error, without any numbers or something, I just get an error mes...

nikkitoss

Casual Listener

2745 Views

3 replies

1 likes

  • 2745 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cant play a full album it always jumps to first song after a song ends

PlanPremiumCountry Device(iPhone SE 3rd generation)Operating System(iOS 16) My Question or IssueI can’t play a complete album anymore. Every time I want to listen to a song in an album Spotify jumps back to the first song of the album.

Casual Listener

Plan Premium Country   Device (iPhone SE 3rd generation) Operating System (iOS 16)   My Question or Issue I can’t play a complete album anymore. Every time I want to listen t...

OscarDC

Moderator

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Superuser Contribution Feature disappeared: Adding songs to playlist showing already assigned.

A few weeks ago, I noticed that when I went to add a song to a playlist, it would show what playlists it was already assigned to pinned to the top. This was an awesome feature. It seems to have been dropped. Why? Please bring it back.

Visitor

A few weeks ago, I noticed that when I went to add a song to a playlist, it would show what playlists it was already assigned to pinned to the top. This was an awesome feature. It seems to have been ...

MihailY

Moderator

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts won’t play in app, says it can’t open link.

I have a iPhone with the he latest iOS update. When I click a link to play a podcast, it’s says can’t not download this link. And I have also noticed there isn’t a place where I can even look for podcasts. Please help

Visitor

I have a iPhone with the he latest iOS update. When I click a link to play a podcast, it’s says can’t not download this link. And I have also noticed there isn’t a place where I can even look for p...

Ivelina

Moderator

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files not showing up in Spotify App

PlanPremiumCountryHong Kong DeviceiPhone 12 Pro MaxOperating SystemiOS 17.3.1 My Question or IssueI have imported audio files (.mp3 and .flac) into the "Spotify" file in the ios File app. The audio files can be played correctly outside of the Spotify...

Regular

  Plan Premium Country Hong Kong   Device iPhone 12 Pro Max Operating System iOS 17.3.1   My Question or Issue I have imported audio files (.mp3 and .flac) into the "Spotif...

Yordan

Moderator

1083 Views

4 replies

0 likes

  • 1083 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won't play on one specific speaker

Hi, spotify plays perfectly everywhere (boyfriends jbl charge 3, Bluetooth earphones, car,...) except through my jbl charge 4. The battery of both devices are completely full and I can't find anything wrong

Visitor

Hi, spotify plays perfectly everywhere (boyfriends jbl charge 3, Bluetooth earphones, car,...) except through my jbl charge 4. The battery of both devices are completely full and I can't find anythin...

Maria

Moderator

4577 Views

6 replies

0 likes

  • 4577 Views
  • 6 replies
  • 0 likes

Cannot remember username and email address

Im no longer using my account in spotify but my payment still ongoing

Visitor

Im no longer using my account in spotify but my payment still ongoing

AdamDamon

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

iPhone aquecendo

iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano

Visitor

iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano 

Bittencourt

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play anything when first opening app on ios

Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and phone are both up to date and have been turned on and...

Visitor

Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and ph...

Vasil

Moderator

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music problem

So when I download music to my apple watch series 7 and after downloading i going offliney music plays slowed for 7 seconds and stops. Any idea why?

Casual Listener

So when I download music to my apple watch series 7 and after downloading i going offliney music plays slowed for 7 seconds and stops.  Any idea why?

Govrosh150

Casual Listener

539 Views

4 replies

0 likes

  • 539 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle not working on Apple Watch app

DeviceApple Watch 9 (SIM-less version)Operating System10.4 (21T216) My Question or IssueShuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enabling shuffle on a playlist will just play the songs in order.Using the ...

Newbie

Device Apple Watch 9 (SIM-less version) Operating System 10.4 (21T216)   My Question or Issue Shuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enablin...

Ivelina

Moderator

1644 Views

1 replies

1 likes

  • 1644 Views
  • 1 replies
  • 1 likes

Superuser Contribution Emailed local files wont play as part of playlist

I have always emailed myself files from my desktop to my iphone se 3rd gen to play on spotify. I save them to the Local Files folder from my email program. This has all worked fine.Lately, files that I email and then save to Local Files appear on the...

Regular

I have always emailed myself files from my desktop to my iphone se 3rd gen to play on spotify. I save them to the Local Files folder from my email program. This has all worked fine. Lately, file...

Eni

Moderator

1120 Views

12 replies

0 likes

  • 1120 Views
  • 12 replies
  • 0 likes

Solved!! iPhone/MBUX Bluetooth each alternate time connects doesn't play music

PlanPremiumCountryAustraliaDeviceiPhone Pro Max 14Operating SystemiOS 17.4 My Question or IssueIt's been working perfectly up until maybe a month or so now, since a month or so ago, each time i start car Spotify will connect up and play, however I fi...

Casual Listener

Plan Premium Country Australia Device iPhone Pro Max 14 Operating System iOS 17.4   My Question or Issue It's been working perfectly up until maybe a month or so now, since a month or ...

GizmoAMG

Casual Listener

1432 Views

2 replies

0 likes

  • 1432 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution PC Local Files not showing album art only on iPhone (believe it's .m4a)

So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spotify says they can take them. However, my iPhone 15+...

Regular

So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spot...

camcantdrum

Casual Listener

1433 Views

4 replies

0 likes

  • 1433 Views
  • 4 replies
  • 0 likes

Não consigo conectar minha conta Spotify no meu celular

Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11. Acesso minha conta normalmente no notebook, mas n...

Visitor

Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11...

Bittencourt

Spotify Star

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Superuser Contribution Apple CarPlay - Audio Playback Stopping

PlanPremiumCountryAustralia DeviceIPhone 12Operating System17.3.1 My Question or IssueRecent bug seems to have appeared when playing audio on Spotify via apple car play. Audio will randomly pause and the user will be unable to resume/play the audio. ...

Visitor

Plan Premium Country Australia  Device IPhone 12 Operating System 17.3.1   My Question or Issue Recent bug seems to have appeared when playing audio on Spotify via apple car play....

Not applicable

24567 Views

60 replies

3 likes

  • 24567 Views
  • 60 replies
  • 3 likes