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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41987 Views

43 replies

10 likes

  • 41987 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107562 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1566 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301247 Views

61 replies

16 likes

  • 301247 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127264 Views

19 replies

38 likes

  • 127264 Views
  • 19 replies
  • 38 likes

Solved!! Pausing with notifications

My Spotify in the iPhone is pausing automatically when a notification come. I didn’t find anywhere how to solve it. What should i do?

Visitor

My Spotify in the iPhone is pausing automatically when a notification come. I didn’t find anywhere how to solve it. What should i do?

flashdaks

Visitor

13159 Views

2 replies

0 likes

  • 13159 Views
  • 2 replies
  • 0 likes

Superuser Contribution Please consider and improve TV apps (Apple TV & Samsung TV): so buggy

Lately I migrated again from  Music to Spotify to give the app another shot. I am a huge fan of your social features and by our mobile app that is so snappy on iPhone. My main concern is about your Apple TV and Samsung TV apps.After given them a try...

Composer

Lately I migrated again from  Music to Spotify to give the app another shot. I am a huge fan of your social features and by our mobile app that is so snappy on iPhone.   My main concern is ab...

lethalnpc

Casual Listener

1547 Views

2 replies

2 likes

AppleTV
lyrics
SamsungTV
TV
  • 1547 Views
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Superuser Contribution Album art not displaying on car's infotainment system

PlanPremiumDeviceiPhone 13Operating SystemiOS 15.6 & iOS 15.5 My Question or Issue Hi! So my issues start from the time iOS 15.5 went out. The car's info. system doesn't display the album art anymore (connected by bluetooth to the car). Current song ...

Newbie

Plan Premium Device iPhone 13 Operating System iOS 15.6 & iOS 15.5   My Question or Issue   Hi! So my issues start from the time iOS 15.5 went out. The car's info. system doesn...

MihailY

Moderator

27841 Views

18 replies

3 likes

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  • 18 replies
  • 3 likes

Use Tags and Links on the Spotify Description

Dear community.I like to tag an other Spotify profile and put the link of a website on my playlist description. Anyone know how can I do that? I saw many profiles and playlist that they put it.Thank you

Regular

Dear community. I like to tag an other Spotify profile and put the link of a website on my playlist description. Anyone know how can I do that? I saw many profiles and playlist that they put it. Th...

JaredTheMusicBun

Regular

7116 Views

7 replies

2 likes

  • 7116 Views
  • 7 replies
  • 2 likes

Superuser Contribution White bar at bottom while playing video

White var at bottom won't dissapear while playin video.PlanPremiumCountryMontenegroDevice(Iphone 14)Operating System(iOS 18.3) My Question or IssueWhile playing video white bar at the bottom won't dissapear.

Regular

White var at bottom won't dissapear while playin video. Plan Premium Country Montenegro Device (Iphone 14) Operating System (iOS 18.3)   My Question or Issue While playing video white...

Petar89

Regular

1802 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Problem platine music on iPhone

PlanFreeCountryAustraliaDeviceIPhone 12 Operating SystemIos 18.3.1 My Question or IssueWhen I’m pressing Play, either on a playlist I made either on whatever playlist I have one of these both situations :- add appearing but stays black and nothing ha...

Visitor

Plan Free Country Australia Device IPhone 12  Operating System Ios 18.3.1   My Question or Issue When I’m pressing Play, either on a playlist I made either on whatever playlist I ...

Ivelina

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Carplay duplicate issue

When using smart shuffle on CarPlay and I click the add to playlist button under a song Spotify will add the song to my playlist twice

Visitor

When using smart shuffle on CarPlay and I click the add to playlist button under a song Spotify will add the song to my playlist twice

Sony33

Newbie

689 Views

2 replies

2 likes

  • 689 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify Queue

PlanPremiumCountry DeviceiPhone 13 miniOperating Systemios18 My Question or IssueIs there any way to delete multiple songs from the queue with the updated queue menu?? Or is there a way to revert the queue back to the old menu? I really don’t like ho...

Casual Listener

  Plan Premium Country   Device iPhone 13 mini Operating System ios18   My Question or Issue Is there any way to delete multiple songs from the queue with the updated queue ...

OscarDC

Moderator

1329 Views

3 replies

2 likes

  • 1329 Views
  • 3 replies
  • 2 likes

Only 1 artists keeps on playing, no matter which playlist I start from.

No matter which playlist, album, or genre I start from (it is the same for Mac and iOS apps all together), songs from the artist Yellow Claw always come on next. For example, I play Hozier's album, not even having the shuffle on, Yellow Claw comes on...

Visitor

No matter which playlist, album, or genre I start from (it is the same for Mac and iOS apps all together), songs from the artist Yellow Claw always come on next. For example, I play Hozier's album, n...

ribezaz

Spotify Star

877 Views

1 replies

1 likes

  • 877 Views
  • 1 replies
  • 1 likes

Superuser Contribution Apple Homekit compatability

Hey, I am bit confused, is Spotify supported on Homekit devices like Homepod mini? There was an announcement that apple opened up to third party services but no news about spotify making it happen. But I mean on the level when you can ask Siri to pla...

Newbie

Hey,   I am bit confused, is Spotify supported on Homekit devices like Homepod mini?   There was an announcement that apple opened up to third party services but no news about spoti...

KingMM

Visitor

8537 Views

2 replies

7 likes

  • 8537 Views
  • 2 replies
  • 7 likes

Superuser Contribution IOS app keeps saying offline

PlanPremiumCountryAustraliaDeviceiphone 16 proOperating SystemiOS 18.3.1My Question or IssueCan log in to web player but app keeps saying offline

Newbie

Plan Premium Country Australia Device iphone 16 pro Operating System iOS 18.3.1 My Question or Issue Can log in to web player but app keeps saying offline  

Not applicable

892 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Siri vs Spotify

PlanPremiumCountryItaliaDevice(iPhone 15)Operating System(iOS 18.3.1.) My Question or IssueDopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento di sistema o di Spotify) quando dico “Ehi Siri riproduci (nome canzone) sull’app Sp...

Casual Listener

  Plan Premium Country Italia Device (iPhone 15) Operating System (iOS 18.3.1.)   My Question or Issue Dopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento...

Monipulli88

Casual Listener

1006 Views

2 replies

0 likes

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  • 2 replies
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Adding Songs to Playlists and Playlist Order

Family, Premium, USA, iPhone 11 Pro, iOS 13 I have a new issue with adding songs to playlists. If I listening to a song and click to add it to a Playlist, the Playlists used to come up in alphabetical order. Now they come up in order created. I almos...

Casual Listener

Family, Premium, USA, iPhone 11 Pro, iOS 13   I have a new issue with adding songs to playlists.  If I listening to a song and click to add it to a Playlist, the Playlists ...

squidgewinkle

Gig Goer

768 Views

1 replies

2 likes

  • 768 Views
  • 1 replies
  • 2 likes

Mobile data usage was 5GB in 90 minutes without me downloading or changing anything

PlanPremium CountryGermany DeviceiPhone 15 Pro Operating SystemiOS 17.5.1 My Question or IssueMobile data usage was 5GB in 90 minutes without me downloading or changing anything. I was unsure whether it was Spotify, so I booked another 100MB package....

Newbie

Plan Premium   Country Germany   Device iPhone 15 Pro   Operating System iOS 17.5.1   My Question or Issue Mobile data usage was 5GB in 90 minutes without me download...

Drat76

Casual Listener

1519 Views

3 replies

2 likes

  • 1519 Views
  • 3 replies
  • 2 likes

Superuser Contribution local files is not showing up in settings page

PlanPremiumCountry netherlandsDeviceiphone 13 pro maxOperating Systemios 18.2My Question or Issuemy local files just randomly dissapeared from my settings page but before it worked perfectly fine but i want to listen to my downloaded music from my pc...

Casual Listener

Plan Premium Country  netherlands Device iphone 13 pro max Operating System ios 18.2 My Question or Issue my local files just randomly dissapeared from my settings page but ...

Not applicable

867 Views

2 replies

0 likes

  • 867 Views
  • 2 replies
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Superuser Contribution Spotify “Go to Radio” missing

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...

Visitor

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...

Eni

Moderator

1424 Views

1 replies

0 likes

  • 1424 Views
  • 1 replies
  • 0 likes