Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Newbie
45966 Views
45 replies
11 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
112795 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
441674 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303444 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”
I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”
Newbie
12091 Views
28 replies
0 likes
PlanPremiumCountry Device(iPhone 12 Pro)Operating System(iOS 17.4.1) My Question or IssueThe “Discover Weekly” playlist suddenly breaks every Monday. It shows all items in the beginning but suddenly limits to a total of 5 entries. Happened last week ...
Plan Premium Country Device (iPhone 12 Pro) Operating System (iOS 17.4.1) My Question or Issue The “Discover Weekly” playlist suddenly breaks every Monday. It shows all items ...
Moderator
604 Views
1 replies
0 likes
PlanPremium IndividualCountrySouth KoreaDeviceiPhone 14 ProOperating SystemiOS 18.3.1 My Question or Issue There's two 19 icons when I play 19+ music in South Korea(Explicit Content)They mean the exactly same but with different shapes.Couldn't it be ...
Plan Premium Individual Country South Korea Device iPhone 14 Pro Operating System iOS 18.3.1 My Question or Issue There's two 19 icons when I play 19+ mus...
Moderator
379 Views
1 replies
0 likes
Plan: FreeCountry: Canada Device: iPhone XROperating System: iOS 14.8 My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my iPhone, if I select an album, I can't click on any songs from that album. That is, none ...
Plan: Free Country: Canada Device: iPhone XR Operating System: iOS 14.8 My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my ...
Visitor
22327 Views
16 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 12proOperating SystemIOS 16.6 seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it go it plays “let it go radio” instead. I’ve tried a number of songs, I’ve tried...
Plan Free/Premium Country Device iPhone 12pro Operating System IOS 16.6 seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it ...
Newbie
2877 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
293 Views
1 replies
0 likes
There’s so many Spotify features that’s not available for everyone. I get that some of them have to do with licensing (like audiobooks), but some features has rolled out years ago to some users, while others still haven’t got them. Specifically I’m t...
There’s so many Spotify features that’s not available for everyone. I get that some of them have to do with licensing (like audiobooks), but some features has rolled out years ago to some users, whil...
Spotify Star
1460 Views
1 replies
0 likes
hoping someone can shed some light on this for me - it’s very weird. I have a family premium account, shared with 2 kids and wife. All 3 of them can play all Radiohead tracks and albums on their iPhones, but when I try to play the same track on my iP...
hoping someone can shed some light on this for me - it’s very weird. I have a family premium account, shared with 2 kids and wife. All 3 of them can play all Radiohead tracks and albums on...
Spotify Star
569 Views
3 replies
0 likes
Plan PremiumCountryUSADeviceiPhone 8Operating SystemIOS 13.4.1 My Question or IssueOn the mobile app I am unable to view the full description of a playlist. I can see the first two lines and then it cuts off. I have tried clicking it to see if it wou...
Plan Premium Country USA Device iPhone 8 Operating System IOS 13.4.1 My Question or Issue On the mobile app I am unable to view the full description of a playlist. I can see th...
Casual Listener
57032 Views
44 replies
36 likes
i’m trying to join a family plan but it won’t let me ffs
i’m trying to join a family plan but it won’t let me ffs
Spotify Star
297 Views
1 replies
0 likes
I want to have my refund from the subscription
I want to have my refund from the subscription
Moderator
303 Views
1 replies
0 likes
No playlist is been shown
No playlist is been shown
Spotify Star
326 Views
1 replies
0 likes
I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200.I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see them within the app.Is this a bug or has the CarPlay a...
I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200. I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see t...
Visitor
20547 Views
51 replies
8 likes
J’ai le mode aléatoire d’activé et lorsque que je choisi une chanson seule, hors playlist, ça ne va plus me proposer de sons similaires à la fin du morceau joué mais ça va me remettre le même en boucle
J’ai le mode aléatoire d’activé et lorsque que je choisi une chanson seule, hors playlist, ça ne va plus me proposer de sons similaires à la fin du morceau joué mais ça va me remettre le même en bouc...
Moderator
306 Views
1 replies
0 likes
I play Spotify on my iPhone 5 through an AUX cable to my car stereo. I don't think it's always been this way, but when I play a track the sound is playing roughly 80% out of the passenger side speakers, with 20% through the driver side and almost zer...
I play Spotify on my iPhone 5 through an AUX cable to my car stereo. I don't think it's always been this way, but when I play a track the sound is playing roughly 80% out of the passenger side ...
Moderator
1154 Views
2 replies
0 likes
Hello, I’ve had my spotify account for several years, and I’ve run into the annoying problem that my top songs don’t change at all. Like ever. Even though some of the songs up there I have rarely listened to, or haven’t listened to in 2 years, and tr...
Hello, I’ve had my spotify account for several years, and I’ve run into the annoying problem that my top songs don’t change at all. Like ever. Even though some of the songs up there I have r...
Newbie
1801 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(iPhone 13Operating System(iOS 15.1.1 My Question or IssueI have an issue that when I am listening to music the volume of each song is different so I find myself having to keep turning my music up and down every ...
Plan Premium Country United Kingdom Device (iPhone 13 Operating System (iOS 15.1.1 My Question or Issue I have an issue that when I am listening to music the volume of each song is d...
Regular
10801 Views
14 replies
7 likes
Hello,On IPad Pro (M4), the top bar allowing to collapse the fullscreen transcript/lyrics view is not showing when in Landscape mode, which is a bit troublesome when on the magic keyboard. Ideally, there should be a way to collapse those. Right now, ...
Hello, On IPad Pro (M4), the top bar allowing to collapse the fullscreen transcript/lyrics view is not showing when in Landscape mode, which is a bit troublesome when on the magic keyboard. Ideally,...
Regular
2055 Views
5 replies
1 likes
I need to download mp3 local songs from my laptop to my iphone and my apple watch
I need to download mp3 local songs from my laptop to my iphone and my apple watch
Moderator
528 Views
1 replies
0 likes
My Spotify in the iPhone is pausing automatically when a notification come. I didn’t find anywhere how to solve it. What should i do?
My Spotify in the iPhone is pausing automatically when a notification come. I didn’t find anywhere how to solve it. What should i do?
Visitor
13341 Views
2 replies
0 likes
