Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 386994 Views
  • 876 replies
  • 325 likes
  • 386994 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 76215 Views
  • 124 replies
  • 32 likes
  • 76215 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16993 Views
  • 8 replies
  • 0 likes
  • 16993 Views
  • 8 replies
  • 0 likes

Superuser Contribution How to scroll to a current playing song from a large playlist?

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2, Spotify 8.5.3.784 My Question or IssueI have a large playlist with more than 600 songs from different language and artists. Whenever I'm listening to a song from this playlist, I have to sc...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2, Spotify 8.5.3.784     My Question or Issue I have a large playlist with more than 600 songs from different lan...
  • SeveNIC8
  • Casual Listener
  • 2592 Views
  • 7 replies
  • 8 likes
  • Playlist
  • 2592 Views
  • 7 replies
  • 8 likes

Solved!!Superuser Contribution AirPods + Spotify = Wierd Audio Blip

Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for.On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment through the phone speaker. Video shows this with me using f...

  • Casual Listener
  • Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for. On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment th...
  • Lyubka
  • Moderator
  • 130 Views
  • 2 replies
  • 0 likes
  • 130 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disable volume syncing between devices

DeviceiPhone Operating SystemiOS 16 My Question or IssueIs it possible to disable volume syncing between devices? The iOS Spotify app hijacks the volume control and set the volume to 100% when I am listening on desktop and I open the app on my phone....

  • Casual Listener
  • Device iPhone   Operating System iOS 16   My Question or Issue Is it possible to disable volume syncing between devices?   The iOS Spotify app hijacks the volume control and s...
  • DerekL1
  • Casual Listener
  • 367 Views
  • 4 replies
  • 2 likes
  • 367 Views
  • 4 replies
  • 2 likes

Superuser Contribution Shuffle playlists

PlanPremiumCountryUKDeviceiPhone XS MaxOperating SystemiOS 16.0.2 My Question or IssueI am not able to shuffle my Liked Songs playlist anymore. Just had green play button and shuffle symbol but not shuffling the playlist regardless of whether the shu...

  • Visitor
  • Plan Premium Country UK Device iPhone XS Max Operating System iOS 16.0.2   My Question or Issue I am not able to shuffle my Liked Songs playlist anymore. Just had green play button and...
  • AlejaR
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I open the app again while it’s playing a song it stop playing the song.

Hi my app stops playing the actual song if I open the app on my phone again.monthlyPremiumgermany DeviceiPhone 12Operating SystemiOS 15 My Question or IssueWhat could I do not tap everytime back to my song to continue to hear the song again?

  • Casual Listener
  • Hi my app stops playing the actual song if I open the app on my phone again. monthly Premium germany   Device iPhone 12 Operating System iOS 15   My Question or Issue What could ...
  • Thiefplex
  • Casual Listener
  • 94 Views
  • 2 replies
  • 0 likes
  • 94 Views
  • 2 replies
  • 0 likes

Superuser Contribution Now Playing Bar is missing from iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueA few hours ago I had my Now Playing bar, could fast forward, rewind, turn shuffle or repeat on/off as needed. Now all of that is gone since it's all hou...

  • Newbie
  •     Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue A few hours ago I had my Now Playing bar, could fast forward,...
  • Yordan
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify won't connect to wi-fi

PlanPremiumCountryUnited StateDeviceiPhone 8Operating SystemiOS 16 My Question or IssueSpotify won't connect to Wi-Fi even though it is working for all my other apps. Spotify is the only app that seems to be the problem. I have to use mobile data in ...

  • Casual Listener
  • Plan Premium Country United State Device iPhone 8 Operating System iOS 16   My Question or Issue Spotify won't connect to Wi-Fi even though it is working for all my other apps. Spotify...
  • chelle20
  • Casual Listener
  • 305 Views
  • 5 replies
  • 0 likes
  • 305 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local files not syncing to iPhone!!!

PlanPremium FamilyCountryUSADeviceiPhone XR, MacOperating SystemiOS 15.2, MacOS 12.0.1 Monterey My Question or Issue After 100 years of trying to figure out how to get Spotify on Desktop to actually display the album art in the local files I was impo...

  • Casual Listener
  • Plan Premium Family Country USA Device iPhone XR, Mac Operating System iOS 15.2, MacOS 12.0.1 Monterey   My Question or Issue   After 100 years of trying to figure out how to get...
  • mayson1
  • Visitor
  • 2528 Views
  • 4 replies
  • 2 likes
  • 2528 Views
  • 4 replies
  • 2 likes

Superuser Contribution Songs are skipping like a bad vinyl record. Help please.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Data Saver Won't Turn Off

PlanPremiumCountryPhilippinesDeviceiPhone 7+Operating SystemiOS 13.3.1My IssueI am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off because I can't change the streaming quality and/or turn on the canvas...

  • Visitor
  • Plan Premium Country Philippines Device iPhone 7+ Operating System iOS 13.3.1 My Issue I am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off...
  • DARKER2003
  • Visitor
  • 16688 Views
  • 13 replies
  • 0 likes
  • 16688 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot play songs continuously in 'recently played' list on iPhone

Using latest verison of app on IphoneI used to be able to play songs one after the other in recently played. However, now it plays ONLY the song I select, and than immediately creates a radio playlist after the song ends - instead of playing the next...

  • Roadie
  • Using latest verison of app on Iphone I used to be able to play songs one after the other in recently played.   However, now it plays ONLY the song I select, and than immediately creates a ...
  • Vasil
  • Moderator
  • 153 Views
  • 5 replies
  • 0 likes
  • 153 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant control the app over the car radio

Plan DuoPremiumCzech Republic Device(iPhone 13)Operating System(iOS 15) My Question or Issue Hi, I have Mazda 3 BL 2009 with Bose audio system. I have the car for several years and during this time both me and my girlfriend had like 5 different Andro...

  • Casual Listener
  • Plan Duo Premium Czech Republic   Device (iPhone 13) Operating System (iOS 15)   My Question or Issue   Hi,    I have Mazda 3 BL 2009 with Bose audio system. I h...
  • Karel90
  • Casual Listener
  • 177 Views
  • 4 replies
  • 1 likes
  • 177 Views
  • 4 replies
  • 1 likes

Superuser Contribution Gramofon from Fon not working in my iPad and iPhone

my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...

  • Casual Listener
  • my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain.   I have connected my Gramofon for first time since years to my Denon ADV-M51. all...
  • MihailY
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • gramofon
    iOS
    ipad
    iphone
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][HOME PAGE LAYGOUT] Sudden Changes to Home Page Layout on iOS App

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 14.7.1 IssueI opened up the Spotify App on my iOS device today and noticed the Home Page Layout has completely changed. My much preferred the older layout as it was easier to navigate and recommen...

  • Casual Listener
  • Plan Premium Country US Device iPhone 8 Operating System iOS 14.7.1   Issue I opened up the Spotify App on my iOS device today and noticed the Home Page Layout has completely changed. ...
  • goodhart
  • Newbie
  • 1813 Views
  • 19 replies
  • 9 likes
  • 1813 Views
  • 19 replies
  • 9 likes

Sound quality on Apple Watch vs iPhone

Are there any specifications as to the sound quality when listening directly from the Apple Watch? I've played with it a bit, using my Airpods Pro and Airpods Max and latest versions of all firmware and software and OSes, and it seems like the music ...

  • Casual Listener
  • Are there any specifications as to the sound quality when listening directly from the Apple Watch? I've played with it a bit, using my Airpods Pro and Airpods Max and latest versions of all firmware ...
  • okjellno
  • Newbie
  • 2609 Views
  • 12 replies
  • 10 likes
  • 2609 Views
  • 12 replies
  • 10 likes

Superuser Contribution TestFlight Beta IOS

Where I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta.PlanPremiumCountryItalyDevice(iPhone 13)Operating System(iOS 16...

  • Newbie
  • Where I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta. Plan Pre...
  • OscarDC
  • Moderator
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Spotify canvas in android tablet

PlanFreeCountryIndiaDeviceGalaxy Tab S6 LiteOperating SystemAndroidMy Question or IssueHi, I have been made aware that in a few people's android tablet, the spotify canvas function is working whereas in mine it is not... I've tried and I can't find t...

  • Visitor
  • Plan Free Country India Device Galaxy Tab S6 Lite Operating System Android My Question or Issue Hi, I have been made aware that in a few people's android tablet, the spotify canvas function ...
  • Eni
  • Moderator
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

Superuser Contribution Airplay won’t play with ios16

PlanPremiumCountrySpain DeviceiPhone 14 proOperating SystemiOS 16 My Question or IssueSpotify connects to the HomePods via airplay but pauses immediately. Unable to restart play, pauses immediately

  • Visitor
  •   Plan Premium Country Spain   Device iPhone 14 pro Operating System iOS 16   My Question or Issue Spotify connects to the HomePods via airplay but pauses immediately. Unab...
  • OscarDC
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Headphones doesnt connect on Apple Watch Series 8

PlanPremiumCountryFinlandDeviceiPhone 14 pro & Apple Watch Series 8Operating SystemWatchOS 9.0iOS 16.0.1 My Question or IssueI have multiple issues with Spotify with the new devices.1. I cannot seem to connect bluetooth headphones with Spotify. When ...

  • Casual Listener
  • Plan Premium Country Finland Device iPhone 14 pro & Apple Watch Series 8 Operating System WatchOS 9.0 iOS 16.0.1   My Question or Issue I have multiple issues with Spotify with th...
  • Eni
  • Moderator
  • 340 Views
  • 4 replies
  • 0 likes
  • 340 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Bug] Song switches in the middle multiple times, the previous song starts playing

None of the below information is required.PlanPremium CountryIndia DeviceiPhone 13 ProOperating SystemiOS 16 So I have two problems 1) I have been facing this for a while where the music starts streaming on another device randomly in the middle of my...

  • Visitor
  • None of the below information is required. Plan Premium   Country India   Device iPhone 13 Pro Operating System iOS 16   So I have two problems  1) I have been fa...
  • Eni
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes