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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28462 Views

40 replies

8 likes

  • 28462 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93210 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
  • 922 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293048 Views

60 replies

15 likes

  • 293048 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123342 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Apple Homekit compatability

Hey, I am bit confused, is Spotify supported on Homekit devices like Homepod mini? There was an announcement that apple opened up to third party services but no news about spotify making it happen. But I mean on the level when you can ask Siri to pla...

Newbie

Hey,   I am bit confused, is Spotify supported on Homekit devices like Homepod mini?   There was an announcement that apple opened up to third party services but no news about spoti...

KingMM

Visitor

8240 Views

2 replies

7 likes

  • 8240 Views
  • 2 replies
  • 7 likes

Superuser Contribution IOS app keeps saying offline

PlanPremiumCountryAustraliaDeviceiphone 16 proOperating SystemiOS 18.3.1My Question or IssueCan log in to web player but app keeps saying offline

Newbie

Plan Premium Country Australia Device iphone 16 pro Operating System iOS 18.3.1 My Question or Issue Can log in to web player but app keeps saying offline  

Not applicable

847 Views

2 replies

0 likes

  • 847 Views
  • 2 replies
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Solved!!Superuser Contribution Siri vs Spotify

PlanPremiumCountryItaliaDevice(iPhone 15)Operating System(iOS 18.3.1.) My Question or IssueDopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento di sistema o di Spotify) quando dico “Ehi Siri riproduci (nome canzone) sull’app Sp...

Casual Listener

  Plan Premium Country Italia Device (iPhone 15) Operating System (iOS 18.3.1.)   My Question or Issue Dopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento...

Monipulli88

Casual Listener

950 Views

2 replies

0 likes

  • 950 Views
  • 2 replies
  • 0 likes

Adding Songs to Playlists and Playlist Order

Family, Premium, USA, iPhone 11 Pro, iOS 13 I have a new issue with adding songs to playlists. If I listening to a song and click to add it to a Playlist, the Playlists used to come up in alphabetical order. Now they come up in order created. I almos...

Casual Listener

Family, Premium, USA, iPhone 11 Pro, iOS 13   I have a new issue with adding songs to playlists.  If I listening to a song and click to add it to a Playlist, the Playlists ...

squidgewinkle

Gig Goer

703 Views

1 replies

2 likes

  • 703 Views
  • 1 replies
  • 2 likes

Mobile data usage was 5GB in 90 minutes without me downloading or changing anything

PlanPremium CountryGermany DeviceiPhone 15 Pro Operating SystemiOS 17.5.1 My Question or IssueMobile data usage was 5GB in 90 minutes without me downloading or changing anything. I was unsure whether it was Spotify, so I booked another 100MB package....

Newbie

Plan Premium   Country Germany   Device iPhone 15 Pro   Operating System iOS 17.5.1   My Question or Issue Mobile data usage was 5GB in 90 minutes without me download...

Drat76

Casual Listener

1353 Views

3 replies

2 likes

  • 1353 Views
  • 3 replies
  • 2 likes

Superuser Contribution local files is not showing up in settings page

PlanPremiumCountry netherlandsDeviceiphone 13 pro maxOperating Systemios 18.2My Question or Issuemy local files just randomly dissapeared from my settings page but before it worked perfectly fine but i want to listen to my downloaded music from my pc...

Casual Listener

Plan Premium Country  netherlands Device iphone 13 pro max Operating System ios 18.2 My Question or Issue my local files just randomly dissapeared from my settings page but ...

Not applicable

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
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Superuser Contribution Spotify “Go to Radio” missing

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...

Visitor

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...

Eni

Moderator

1134 Views

1 replies

0 likes

  • 1134 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I search within a playlist?

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if I can’t but I want to know why, is search only avai...

Newbie

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if ...

Yordan

Moderator

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps disconnecting from chromecast

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueEvery few songs/minutes my chromecast audio disconnects from Spotify app and has troubles connecting back in. I've checked the issue and it only happens with Spotify.

Newbie

Plan Premium Country   Device iPhone 7 Operating System iOS 13.4   My Question or Issue Every few songs/minutes my chromecast audio disconnects from Spotify app and has troubles c...

RayInStl

Casual Listener

22506 Views

31 replies

19 likes

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  • 31 replies
  • 19 likes

Superuser Contribution Spotify Kids can’t turn off shuffle

PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...

Newbie

Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7   My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...

Spiffylike

Newbie

5870 Views

18 replies

2 likes

kids
settings
shuffle
  • 5870 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

Casual Listener

Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...

31q2plkmm7iv7ilvcjli

Casual Listener

6603 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Apple TV - I have to log in every time I use the Spotify app

PlanPremiumCountryUnited StatesDeviceApple TV 4th GenOperating SystemtvOS 14.7My Question or IssueI do not stay logged in on the Apple TV app. Almost every time I use the app (it may stay logged in for a few hours), it asks me to log in and gives me ...

Roadie

Plan Premium Country United States Device Apple TV 4th Gen Operating System tvOS 14.7 My Question or Issue I do not stay logged in on the Apple TV app. Almost every time I use the app (it ma...

superdifficult

Newbie

60615 Views

150 replies

28 likes

  • 60615 Views
  • 150 replies
  • 28 likes

Superuser Contribution upgraded to Premium now can't play Podcasts

Plan - PremiumCountry - USA Device - iPhone SEOperating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, and I can still see podcasts I regularly listen to on the home screen, but if I try to select a po...

Regular

  Plan - Premium Country - USA   Device - iPhone SE Operating System - iOS version 16.5.1   My Question - Just upgraded from free to premium. Music plays fine, an...

Oddill21

Casual Listener

3044 Views

13 replies

0 likes

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  • 13 replies
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Superuser Contribution Playback randomly stops

Plan: PremiumCountry: USADevice: iPhone 15 Pro, Airpods Pro 2Operating System: iOS 18.3 (iPhone) My Question or IssueWhen I'm listening to Spotify using my airpods, I will experience an issue where the playback (music/podcast) will randomly pause (it...

Newbie

Plan: Premium Country: USA Device: iPhone 15 Pro, Airpods Pro 2 Operating System: iOS 18.3 (iPhone)   My Question or Issue When I'm listening to Spotify using my airpod...

AlejaR

Moderator

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
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Superuser Contribution Can I Not Play Albums on Mobile?

PlanFreeCountryUSADeviceiPhone 13Operating SystemiOS 17.1.2 My Question or IssueI was trying to listen to the new Blink album on my phone and i tap on the album and it has a list of songs but they aren't the tracks on the album. I tried looking at ot...

Regular

Plan Free Country USA Device iPhone 13 Operating System iOS 17.1.2   My Question or Issue I was trying to listen to the new Blink album on my phone and i tap on the album and it ha...

clarebearnz

Visitor

1435 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

Visitor

Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30   My Question or Issue Prezados, ...

LucasEduardo1

Newbie

781 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Album cover flickers and volume controle issues when using Spotify Connect

I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio system. When playing music on my iPad or iPhone, th...

Regular

I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio ...

ahshayah

Casual Listener

13948 Views

18 replies

5 likes

  • 13948 Views
  • 18 replies
  • 5 likes

Superuser Contribution turn off lyrics

please PLEASE provide an option to turn OFF lyrics!

Visitor

please PLEASE provide an option to turn OFF lyrics!

MRSTMUSIC

Casual Listener

1053 Views

2 replies

0 likes

  • 1053 Views
  • 2 replies
  • 0 likes