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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41999 Views

43 replies

10 likes

  • 41999 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107578 Views

115 replies

12 likes

Other
  • 107578 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1566 Views

0 replies

0 likes

iOS
  • 1566 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301259 Views

61 replies

16 likes

  • 301259 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127273 Views

19 replies

38 likes

  • 127273 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution “Hey Spotify” disappeared from iPhone app

PlanPremiumCountry USA DeviceiPhone 13 miniOperating SystemiOS 15 Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked great until yesterday. I was using it in my car connecting via Bluetooth. Now nothi...

Newbie

Plan Premium Country USA   Device iPhone 13 mini Operating System iOS 15   Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked grea...

reyku

Regular

12451 Views

16 replies

2 likes

  • 12451 Views
  • 16 replies
  • 2 likes

Remove myself from a blend

Its been a few months that my friend and me fell apart and there is this blend that has been there between us. Since the past few days I have been trying to leave the blend and spotify doesn’t allow me, it has been saying “Something went wrong. Try a...

Newbie

Its been a few months that my friend and me fell apart and there is this blend that has been there between us.  Since the past few days I have been trying to leave the blend and spotify doesn’t...

Amay

Spotify Star

1875 Views

1 replies

0 likes

Discussion
Possible Bug
Question
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  • 1 replies
  • 0 likes

Superuser Contribution Music slows down when put into noise cancellation

This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds then speeds up for a couple seconds trying to play where it left off. ...

Regular

This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds  then speeds u...

f0rcegr0wn

Casual Listener

7301 Views

19 replies

3 likes

  • 7301 Views
  • 19 replies
  • 3 likes

Solved!!Superuser Contribution different interface on ipad vs new phone

PlanFreeCountryUSDeviceiPhone 14, iPad Pro 2nd genOperating SystemiOS 17.3 (both) My Question or Issuefor about a year i’ve had spotify downloaded on my old ipad. i recently decided to download it on my phone as well. the issue is when i go to see my...

Newbie

Plan Free Country US Device iPhone 14, iPad Pro 2nd gen Operating System iOS 17.3 (both)   My Question or Issue for about a year i’ve had spotify downloaded on my old ipad. i recently ...

Windymoon1

Newbie

4864 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

App suddenly not working on my I Phone

Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load, but then it. Spotify works fine on my laptop...

Visitor

Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load...

asneeky

Visitor

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify widget won't load

My Question or IssueSpotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 沈 I've tried deleting the app, updating it, and changing the colors. PlanPremiumCountryBras...

Casual Listener

My Question or Issue Spotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 🥲 I've tried deleting the app, updati...

Joan

Moderator

2095 Views

6 replies

2 likes

  • 2095 Views
  • 6 replies
  • 2 likes

Superuser Contribution Next From list - "Remove" and "Add to queue" NOT WORKING

PlanPremiumDevice(iPhone 11)Operating System(iOS 17.6.1) My Question or IssueWhen I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no longer working. I can still click the circle next to the song and a green check a...

Casual Listener

  Plan Premium Device (iPhone 11) Operating System (iOS 17.6.1)   My Question or Issue When I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no l...

Etothetaui

Visitor

18059 Views

35 replies

13 likes

  • 18059 Views
  • 35 replies
  • 13 likes

Support for iPod Ended

hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep.now, I’m considering on buying the seventh and last generation ...

Casual Listener

hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep. now, I’m c...

vespertine3

Casual Listener

1192 Views

2 replies

0 likes

  • 1192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay not working at all

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

Visitor

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

tomaesop

Newbie

11051 Views

9 replies

2 likes

  • 11051 Views
  • 9 replies
  • 2 likes

Superuser Contribution playlist not playing songs from playlist

PlanFreeCountryUSADeviceiPhone 12Operating SystemIOS 17 My Question or IssueI play a playlist with 30 songs, the last 40 songs I have listened to while playing my playlist, not a single one has been from my playlist. It seems like Spotify is trying t...

Casual Listener

  Plan Free Country USA Device iPhone 12 Operating System IOS 17   My Question or Issue I play a playlist with 30 songs, the last 40 songs I have listened to while playing my pla...

Benny8986

Casual Listener

1805 Views

2 replies

0 likes

  • 1805 Views
  • 2 replies
  • 0 likes

Superuser Contribution One song stored on two different devices not recognized as the same song

DeviceiPhone & Windows LaptopOperating SystemWindows 11 & iOS 17.6.1 My Question or IssueI've recently started using Spotify's local file's function. When I made a playlist on my computer with files stored on my computer, I wasn't able to access them...

Casual Listener

Device iPhone & Windows Laptop Operating System Windows 11 & iOS 17.6.1   My Question or Issue I've recently started using Spotify's local file's function. When I made a playlist o...

OscarDC

Moderator

769 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Podcast playback speed resets to 1x after switching from desktop with 1,3x speed

PlanPremium DuoCountryThe Netherlands DeviceIPhone 13 ProOperating SystemiOS 18.1.1 My Question or IssueWhen I listen to music or a podcast on my desktop app I use 1,3x podcast speed. On my phone the speed is also set to 1,3x. When I switch listening...

Casual Listener

Plan Premium Duo Country The Netherlands   Device IPhone 13 Pro Operating System iOS 18.1.1   My Question or Issue When I listen to music or a podcast on my desktop app I use 1,3...

simpro89

Casual Listener

6015 Views

7 replies

0 likes

  • 6015 Views
  • 7 replies
  • 0 likes

Superuser Contribution Audiobooks don’t play next chapter

PlanPremiumCountryUKDeviceiPhone 13 Pro MaxOperating SystemiOS 17.1 My Question or Issue when I download an audiobook and play through it, as each chapter ends it should automatically play the next one but it does not. I have to completely close down...

Newbie

Plan Premium Country UK Device iPhone 13 Pro Max Operating System iOS 17.1   My Question or Issue   when I download an audiobook and play through it, as each chapter ends it shou...

Cece222

Visitor

14141 Views

20 replies

1 likes

  • 14141 Views
  • 20 replies
  • 1 likes

Superuser Contribution iOS crashing on startup, midway through first song

Currently using iOS v8.9.38.455. The app crashes midway through the first song upon startup. Restarting the app then replays the "crashed" song from the beginning. The behavior occurs maybe 70% of the time, and occurs on my favorite (and largest) pla...

Casual Listener

Currently using iOS v8.9.38.455. The app crashes midway through the first song upon startup. Restarting the app then replays the "crashed" song from the beginning. The behavior occurs maybe 70% of ...

Caco8610

Visitor

1484 Views

5 replies

1 likes

  • 1484 Views
  • 5 replies
  • 1 likes

Superuser Contribution AirPods Connection Reliability Problems

PlanPremium (Student)CountryUnited StatesDeviceiPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd GenerationOperating SystemiOS 12.3 (Build: 16F5129d) My Question or IssueWhen listening from Spotify, AirPods consistently cut out and back in on the music...

Casual Listener

Plan Premium (Student) Country United States Device iPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd Generation Operating System iOS 12.3 (Build: 16F5129d)   My Question or Iss...

Smartdekho

Newbie

32891 Views

15 replies

7 likes

  • 32891 Views
  • 15 replies
  • 7 likes

Superuser Contribution Spotify saying "Spotify can't play this right now" and skipping songs?

PlanFreeCountryUSADeviceiPad Air 4th GenOperating SystemIPad OS 18.3.1 I use Spotify on the web player, NOT THE APP, and I'd prefer to keep using the web player if at all possible. My Question or IssueLast night when I used Spotify it was completely ...

Newbie

Plan Free Country USA Device iPad Air 4th Gen Operating System IPad OS 18.3.1   I use Spotify on the web player, NOT THE APP, and I'd prefer to keep using the web player if at all possi...

AlejaR

Moderator

3810 Views

5 replies

5 likes

  • 3810 Views
  • 5 replies
  • 5 likes

Solved!!Superuser Contribution Spotify crashes when i search for songs in a playlist and try to swipe them into my queue

PlanPremiumCountryAustriaDeviceiPhone 15Operating SystemiOS 18.3 My Question or IssueMy Spotify App always crashes when i search for a specific song in a playlist and try to swipe it into my queue. However, i can add it normaly over the playlist or o...

Regular

Plan Premium Country Austria Device iPhone 15 Operating System iOS 18.3   My Question or Issue My Spotify App always crashes when i search for a specific song in a playlist and try to ...

Kipfal

Regular

16868 Views

59 replies

11 likes

  • 16868 Views
  • 59 replies
  • 11 likes

Solved!!Superuser Contribution Cant play any music

Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands or at least my playlist. If i’ve just opened an app...

Regular

Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands ...

luvsoo

Regular

2955 Views

10 replies

3 likes

  • 2955 Views
  • 10 replies
  • 3 likes