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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226776 Views

53 replies

13 likes

  • 226776 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151692 Views

507 replies

108 likes

  • 151692 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106277 Views

19 replies

38 likes

  • 106277 Views
  • 19 replies
  • 38 likes

Superuser Contribution Podcasts are gone

Device(iPhone 11Operating System(iOS 18My Question or IssueI’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with the names and I know that’s not true.

Casual Listener

Device (iPhone 11 Operating System (iOS 18 My Question or Issue I’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with th...

Maria

Moderator

1224 Views

3 replies

0 likes

  • 1224 Views
  • 3 replies
  • 0 likes

App crashing on ios after a minute of playback

PlanPremiumCountryIndiaDevice(iPhone 14 plus.)Operating System(iOS 18.1.) My Question or IssueApp keeps crashing and the music stops and resets after a minute of playback

Visitor

Plan Premium Country India Device (iPhone 14 plus.) Operating System (iOS 18.1.)   My Question or Issue App keeps crashing and the music stops and resets after a minute of playback

amalsomaraj

Visitor

376 Views

2 replies

0 likes

  • 376 Views
  • 2 replies
  • 0 likes

Superuser Contribution Possible full screen bug

Premium account with iOS iPhone 15.Version 8.9.84.543 Watching a podcast with video, my device orientation is locked.Clicking on full screen icon doesn’t do anything but when you click in the down arrow to minimise, it goes into full screen mode. Hap...

Newbie

Premium account with iOS iPhone 15. Version 8.9.84.543   Watching a podcast with video, my device orientation is locked. Clicking on full screen icon doesn’t do anything but when you click...

Ivelina

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution No audio after WhatsApp phonecall using Apple CarPlay

PlanPremium FamilyCountryID Device(iPhone 7 Plus)Operating System(iOS 15.4.1)App Version(8.7.18) My Question or IssueWhenever I am using Apple CarPlay while driving and listening to Spotify (music, podcasts or whatever), and there's a WhatsApp phone ...

Casual Listener

Plan Premium Family Country ID   Device (iPhone 7 Plus) Operating System (iOS 15.4.1) App Version (8.7.18)   My Question or Issue Whenever I am using Apple CarPlay while drivin...

nmsilva96

Visitor

6921 Views

8 replies

0 likes

  • 6921 Views
  • 8 replies
  • 0 likes

Superuser Contribution Ipad web browser changed

PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...

Casual Listener

Plan Premium Device Ipad Operating System IOS   My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...

Ruby-reed

Visitor

2168 Views

8 replies

0 likes

  • 2168 Views
  • 8 replies
  • 0 likes

Superuser Contribution Settings has disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 10My Question or IssueThe settings menu (cog) has vanished. I uninstalled...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 10 M...

The_Code

Casual Listener

55187 Views

22 replies

0 likes

  • 55187 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

Casual Listener

Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...

anthonyr1965

Casual Listener

63047 Views

66 replies

3 likes

  • 63047 Views
  • 66 replies
  • 3 likes

Solved!!Superuser Contribution Play Queue list won’t allow editing of play order

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueSome time after update to version 8.8.62 I lost the ability to change the play order of my queue. Songs are now locked into the order they were queued in. UI of the q...

Casual Listener

  Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8    My Question or Issue Some time after update to version 8.8.62 I lost the ability to change the pl...

Q1372

Newbie

6580 Views

19 replies

0 likes

  • 6580 Views
  • 19 replies
  • 0 likes

Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

Casual Listener

Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...

MihailY

Moderator

1252 Views

7 replies

3 likes

  • 1252 Views
  • 7 replies
  • 3 likes

How can I report a podcast on mobile?

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

Visitor

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

MateusM

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on app but can online...

Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...

Casual Listener

Plan-duo plan Free/Premium Country-usa   Device iphone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.)   My...

MihailY

Moderator

840 Views

5 replies

0 likes

  • 840 Views
  • 5 replies
  • 0 likes

Superuser Contribution on iPhone 14 Spotify playback music pauses after 30secs and disappears from device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Won't let me synch specific playlists on iPhone

Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I click on my specific playlist it just continues to synch everything - whic...

Regular

Hello,   Long time fan, first time complainer.   Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I c...

Christine12341

Casual Listener

1045 Views

4 replies

1 likes

  • 1045 Views
  • 4 replies
  • 1 likes

Solved!! iPhone Constantly Pauses Play and is Driving Me Insane!

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...

Casual Listener

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...

Fyoundyrmfmama

Visitor

29173 Views

12 replies

0 likes

  • 29173 Views
  • 12 replies
  • 0 likes

Spotify autoplays when I plug in a headphone jack

PlanPremiumCountryUSA DeviceiPhone 14 ProOperating SystemiOS 18.1 My Question or IssueWhen I connect to a headphone jack adapter, Spotify autoplays even if the app is closed. I made sure to close the app because the last time I accidently left the ap...

Newbie

Plan Premium Country USA   Device iPhone 14 Pro Operating System iOS 18.1   My Question or Issue When I connect to a headphone jack adapter, Spotify autoplays even if the app is ...

ribezaz

Spotify Star

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
  • 1 likes

Solved!! Won't synch playlists

I recently got a premium account and i kind of have issues. I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the first two songs and then it stops. And for all of my playlists...

Casual Listener

I recently got a premium account and i kind of have issues.   I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the fi...

Christine12341

Casual Listener

1136 Views

4 replies

0 likes

Premium
problem
synch
  • 1136 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify playback/queue resets when trying to connect between devices

PlanPremium CountryMexico DeviceiPhone 12 ProOperating SystemiOS 17 My Question or IssuePlayback constantly gets reset, losing all queued and playing next songs. It is really annoying because you can't recover any long queue you created. These are so...

Casual Listener

Plan Premium   Country Mexico   Device iPhone 12 Pro Operating System iOS 17   My Question or Issue Playback constantly gets reset, losing all queued and playing next songs...

prithvi_nagpal

Newbie

1246 Views

4 replies

0 likes

  • 1246 Views
  • 4 replies
  • 0 likes