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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279028 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178633 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118809 Views

19 replies

38 likes

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  • 38 likes

Accidentally change songs using the swipe gesture

On iOS I accidentally change the song because the left or right Swipe gesture changes the song.

Roadie

On iOS I accidentally change the song because the left or right Swipe gesture changes the song.

Henryz_28

Newbie

2712 Views

4 replies

4 likes

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unauth_SPTRemoteConfigurationPersistanceFetched.txt

This strange file popped up on my computer after I plugged my iPad in. This file is also on the ipad but I haven’t used it in about a year and is attached to an old Spotify I no longer have access to... I’ll post a screenshot.. just wondering what th...

Visitor

This strange file popped up on my computer after I plugged my iPad in. This file is also on the ipad but I haven’t used it in about a year and is attached to an old Spotify I no longer have access to...

1011 Views

0 replies

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Discussion
Possible Bug
Question
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Superuser Contribution Playlist description encoding error on app home page

PlanPremiumDeviceiPhone SE 2020Operating SystemiOS 16.6 My IssueI have encountered an encoding issue with playlist descriptions. On the home page of the app, any apostrophes in a playlist's description have been replaced with '.

Casual Listener

Plan Premium Device iPhone SE 2020 Operating System iOS 16.6   My Issue I have encountered an encoding issue with playlist descriptions. On the home page of the app, any apostrophes in a...

dbz_vegeta_g3

Newbie

1009 Views

4 replies

0 likes

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Superuser Contribution my other devices cannot see what the Sonos is playing on Spotify.

PlanPremiumCountryNetherlandsDeviceiPhone/iPad/Mac/Windows versus SonosOperating Systemirrelevant My Question or IssueWhen I play Spotify on my iPhone/iPad/Mac/Windows/AppleTV all the other devices (except the Sonos) can actually see the current play...

Regular

Plan Premium Country Netherlands Device iPhone/iPad/Mac/Windows versus Sonos Operating System irrelevant   My Question or Issue When I play Spotify on my iPhone/iPad/Mac/Windows/AppleT...

babyimbored

Newbie

2397 Views

5 replies

0 likes

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Superuser Contribution Suggested songs keep playing

PlanFreeCountryUKDeviceiPhone 14Operating System(iOS 18.1.1 My Question or IssueI have added at least 30 songs to all of my playlists but after a few songs, it will start to play suggested songs that I have never interacted with before. When I go to ...

Casual Listener

Plan Free Country UK Device iPhone 14 Operating System (iOS 18.1.1   My Question or Issue I have added at least 30 songs to all of my playlists but after a few songs, it will start to ...

Not applicable

749 Views

2 replies

0 likes

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Superuser Contribution Playback Speed on iPhone vs Laptop

My Question or IssueI listen to podcasts at 3.5x speed usually. Recently, I noticed that some podcasts don't allow me to listen at 3.5x speed on my iPhone while others do. Some podcast episodes are maxed at 2x speed on my iPhone but the same episode ...

Casual Listener

My Question or Issue I listen to podcasts at 3.5x speed usually. Recently, I noticed that some podcasts don't allow me to listen at 3.5x speed on my iPhone while others do. Some podcast episodes are...

Dessi

Moderator

4385 Views

27 replies

0 likes

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Solved!! How can I change mobile web player back to desktop on my iPad?

When I try to go to Spotify on safari on my iPad it brings me to the mobile web player instead of the desktop version. On the mobile web, use is fairly limited (you can’t view/edit your playlists, no lyrics or queue). I used to be able to use desktop...

Visitor

When I try to go to Spotify on safari on my iPad it brings me to the mobile web player instead of the desktop version. On the mobile web, use is fairly limited (you can’t view/edit your playlists, no...

Maxim

Spotify Star

1008 Views

1 replies

1 likes

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Superuser Contribution How to like an idea

I can’t find how to like an idea. It only shows other users who liked the idea when I click the button to vote.

Visitor

I can’t find how to like an idea. It only shows other users who liked the idea when I click the button to vote.

Julian

Moderator

393 Views

1 replies

0 likes

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Superuser Contribution App Keeps Closing On Podcasts

Hi everyone. My spotify will not play podcasts. If I try to do anything, the app will just completely shut down. I have tried multiple podcasts, and it still closes out. If I try to rewind, add a sleep timer, anything. I don’t have these problems wit...

Visitor

Hi everyone. My spotify will not play podcasts. If I try to do anything, the app will just completely shut down. I have tried multiple podcasts, and it still closes out. If I try to rewind, add a sle...

Not applicable

1743 Views

2 replies

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Superuser Contribution Songs not downloading to Apple Watch at all (stuck at “Downloading…” screen)

PlanPremiumCountryUSADeviceiPhone 13 Pro; Apple Watch Series 7 (GPS only, not cellular) Operating SystemiOS 15.1; watchOS 8.1 My Question or IssueI got a new watch, which is running the latest version of watchOS, and it will not start downloading son...

Casual Listener

Plan Premium Country USA Device iPhone 13 Pro; Apple Watch Series 7 (GPS only, not cellular)  Operating System iOS 15.1; watchOS 8.1   My Question or Issue I got a new watch, whic...

IstRad42

Visitor

124564 Views

33 replies

14 likes

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Superuser Contribution Not getting notification "Want to change the volume" when pressing iPhone physical volume button !!!

Spotify says that the new workaround to not being able to change the volume with the physical iPhone volume buttons is that when an iPhone user presses their physical volume rocker, Spotify will display a notification that says “Want to change the vo...

Roadie

Spotify says that the new workaround to not being able to change the volume with the physical iPhone volume buttons is that when an iPhone user presses their physical volume rocker, Spotify will...

mtollhouse

Roadie

597 Views

2 replies

0 likes

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Superuser Contribution My progression bar isn’t working despite refreshing the app and reinstallin

I deleted the app them reinstalled it multiple times already, and it didn’t help troubleshoot the issue in anyway. Still, the progression bar isn’t working

Visitor

I deleted the app them reinstalled it multiple times already, and it didn’t help troubleshoot the issue in anyway. Still, the progression bar isn’t working

Novy

Moderator

309 Views

1 replies

1 likes

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Superuser Contribution Why does Spotify stop playing a playlist?

When playing a playlist Spotify stops either halfway through the first song or at the end of it. Today it has also started playing the same playlist song twice in a row. Any idea what’s going on?

Newbie

When playing a playlist Spotify stops either halfway through the first song or at the end of it. Today it has also started playing the same playlist song twice in a row. Any idea what’s going on?

Ivelina

Moderator

523 Views

1 replies

0 likes

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Superuser Contribution Showing which song already is in a playlist

I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlist. I really liked this feature, but I’m guessing ot...

Newbie

I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlis...

Yordan

Moderator

3839 Views

4 replies

1 likes

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Superuser Contribution App lagging when skipping to the next song or tapping to play a song

My Question or IssueI've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap to play a new song (the bar on the bottom takes a fe...

Casual Listener

My Question or Issue I've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap...

Not applicable

8481 Views

6 replies

2 likes

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Shazam won’t link to Spotify app

When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?

Casual Listener

When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?

Not applicable

13017 Views

16 replies

3 likes

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Superuser Contribution Connect to Apple ID

PlanFree/PremiumCountryUSAOperating Systemup-to-date iOS My Question or IssueI decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I made my free account, I did not use my Apple ID and just signed up with ...

Newbie

Plan Free/Premium Country USA Operating System up-to-date iOS   My Question or Issue I decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I ...

Not applicable

1501 Views

2 replies

0 likes

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Solved!!Superuser Contribution Songs Not Adding To Playlists?

PlanPremiumCountryUSADeviceiPhone 6S Plus My Question or IssueHi, I've been having this issue for a couple of months: there are certain songs that I have added to my playlists but then they never show up or play. I have tried the "add anyway" duplica...

Casual Listener

Plan Premium Country USA Device iPhone 6S Plus     My Question or Issue Hi,   I've been having this issue for a couple of months: there are certain songs that I have added t...

sputifyuser69-

Visitor

21337 Views

11 replies

5 likes

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Superuser Contribution Spotify used >4GB of data in two days

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that were already downloaded to my device. For some reason...

Casual Listener

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that we...

mschz

Casual Listener

859 Views

2 replies

1 likes

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  • 1 likes