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Hearing aids won't up in Spotify Connect on iPhone since update 5/15

Hearing aids won't up in Spotify Connect on iPhone since update 5/15

Since the app update 2 days ago, my hearing aids no longer show up in Spotify Connect. I have an iPhone XR & Resound aids that have shown up since 2018. The only workaround is to connect to a different app, stream audio from there, then return to Spotify & they magically show up. Very inconvenient & frustrating given how much I listen to Spotify & the other apps don't always load with poor service. I have Spotify premium to listen to music even without service.
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1 Reply

Hey there @Naturegirl87

 

Thanks for getting in touch about this and welcome to the Community! 

 

Just to confirm, are all other devices showing up in the Connect list except your hearing aids? Also, does this only happen in your iPhone or in other devices as well (such as a PC)? If this only happens in your iPhone, we suggest that you try logging out and then logging back in to your account twice in a row. This will trigger a sync between your account and device. 

 

If this doesn't do the trick, could you try using a different internet connection to see if the same happens? 

 

We'll be waiting for your reply.

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