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iOS app (version 9.0.40.506) - bug / redundant pop-up in settings - data

iOS app (version 9.0.40.506) - bug / redundant pop-up in settings - data

Plan Free
Country Italy
Device (iPhone 15 pro)
Operating System (iOS 18.4.1)


My Question or Issue

If I go to setting in iOS app (version 9.0.40.506) and then in "date saving and offline mode" a pop-up will appare on screen asking "do you really want to deatcivate offline access". Even if I press cancel or deactivate this redundant pop-up will continuously appear bloking the app. 

IMG_1552.PNG
Reply
1 Reply

Hey there @Lorenzo85,

 

Welcome to the Community and thanks for the screenshot!

 

We couldn't replicate this behavior from our end, so perhaps a clean reinstall could be helpful if you've not already tried this. You can follow the steps here and they also include clearing the cache which often causes different performance issues when it's corrupted.

 

Let us know if this stops the message from popping up on your screen and we're here if anything else comes up in the meantime.

IvelinaModerator
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