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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137256 Views
  • 503 replies
  • 108 likes
  • 137256 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 95843 Views
  • 19 replies
  • 38 likes
  • 95843 Views
  • 19 replies
  • 38 likes

I can’t share lyrics, I have premium and still can’t do it

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

  • Visitor
  • My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song
  • MateusM
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Hello i payed the subscription twice at the same month

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

  • Visitor
  • Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days
  • MateusM
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

I need an Old version of Spotify for a first gen IPad running ios 9.3

HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...

  • Casual Listener
  • Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10.  I did a search and found few suggestions (like dowloading old itune with app ...
  • DenDenDen
  • Newbie
  • 5114 Views
  • 6 replies
  • 1 likes
  • 5114 Views
  • 6 replies
  • 1 likes

Superuser Contribution can't access or open my playlists on the Spotify app on my iPhone.

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Can you please help?

  • Visitor
  • I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Ca...
  • Ivelina
  • Moderator
  • 624 Views
  • 6 replies
  • 4 likes
  • 624 Views
  • 6 replies
  • 4 likes

Queue button not there

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

  • Visitor
  • Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue
  • Ximzend
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next/prev track buttons flipped on iPhone app on Hebrew phones

PlanPremiumCountryIsraelDeviceIPhone 14 Pro Operating SystemiOS 17.6.1 My Question or IssueMedia control buttons (next/prev track) are flipped when the iPhone language is Hebrew. This is recurring issue, it was fixed in previous versions and now it’s...

  • Newbie
  • Plan Premium Country Israel Device IPhone 14 Pro  Operating System iOS 17.6.1   My Question or Issue Media control buttons (next/prev track) are flipped when the iPhone language i...
  • Maria
  • Moderator
  • 269 Views
  • 2 replies
  • 1 likes
  • 269 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify is playing on my iPhone but goes off when car ignition is on

Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds

  • Visitor
  • Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds
  • Maria
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution My artist picture won't appear on the Spotify app

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

  • Casual Listener
  • Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
  • Not applicable
  • 6066 Views
  • 10 replies
  • 1 likes
  • 6066 Views
  • 10 replies
  • 1 likes

Superuser Contribution Não recebi a opção de ver clipes no app the music videos it’s not available on my app

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção.PlanPremiumCountryBrazil Device(iPhone X)Operating System(iOS...

  • Visitor
  • Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção. Plan Pr...
  • Vasil
  • Moderator
  • 1052 Views
  • 1 replies
  • 0 likes
  • 1052 Views
  • 1 replies
  • 0 likes

Superuser Contribution Homepod airplay no sound

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

  • Visitor
  • When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up
  • Vasil
  • Moderator
  • 510 Views
  • 1 replies
  • 1 likes
  • 510 Views
  • 1 replies
  • 1 likes

Superuser Contribution ios lock screen

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing.PlanPremiumCountryUSADevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing. Plan Premium Country USA Device (iPhone  Operating System (iOS 10, Android...
  • Vasil
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 minutes ad free is a lie

PlanFreeCountry Germany Deviceiphone 7Operating System(iOS 12 My Question or Issue When ever I watch the video for 30 minutes ad free music Spotify just decides to shove its premium ads down my throat. I want to skip a song and it’s just like “ ads h...

  • Newbie
  •   Plan Free Country  Germany  Device iphone 7 Operating System (iOS 12   My Question or Issue  When ever I watch the video for 30 minutes ad free music Spotify jus...
  • ll_WinTeR1_z
  • Visitor
  • 50726 Views
  • 4 replies
  • 67 likes
  • 50726 Views
  • 4 replies
  • 67 likes

Superuser Contribution How do I turn off video "canvases" option is gone

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spotify on and this is distracting. Sometimes I like t...

  • Music Fan
  • The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spo...
  • fraktalisman
  • Roadie
  • 3244 Views
  • 3 replies
  • 2 likes
  • 3244 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Apple Watch defaut to main account

PlanPremium FamilyCountryBrazilDeviceiphone 13 pro max / Apple watch series 7 with cellularOperating Systemlatest iosMy Question or IssueI am a member in a family account created by my husband. My apple watch is linked to my account, that is a member...

  • Casual Listener
  • Plan Premium Family Country Brazil Device iphone 13 pro max / Apple watch series 7 with cellular Operating System latest ios My Question or Issue I am a member in a family account created by...
  • Not applicable
  • 2403 Views
  • 5 replies
  • 0 likes
  • 2403 Views
  • 5 replies
  • 0 likes

Solved!! Permanently disable smart Shuffle

I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone else who puts music in a playlist because I specific...

  • Newbie
  • I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone e...
  • slo0ath
  • Newbie
  • 2646 Views
  • 5 replies
  • 27 likes
  • 2646 Views
  • 5 replies
  • 27 likes

Superuser Contribution web player not working

PlanFreeCountry Deviceiphone xrOperating Systemios 17 My Question or Issuehi there! as of two days ago, my web player has not been working. the top “good morning…get premium” message has been formatted weirdly and i can click on mixes and playlists b...

  • Casual Listener
  • Plan Free Country   Device iphone xr Operating System ios 17   My Question or Issue hi there! as of two days ago, my web player has not been working. the top “good morning…get pre...
  • Dessi
  • Moderator
  • 976 Views
  • 5 replies
  • 0 likes
  • 976 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why are songs playing that are not in my playlist with auto play off

My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have to use all my skips to get to a song actually on th...

  • Visitor
  • My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have ...
  • Bradshall
  • Visitor
  • 5787 Views
  • 6 replies
  • 0 likes
  • 5787 Views
  • 6 replies
  • 0 likes

Superuser Contribution iOS App - Order of playlist

Hi guys why is it no longer possible to sort/manage the order of a playlist in the iOS App? and it’s even no longer syncing the order of a playlist once it is changed on a Mac. It’s only ordering songs by date. Old>new. I have a lot of very long play...

  • Newbie
  • Hi guys   why is it no longer possible to sort/manage the order of a playlist in the iOS App?   and it’s even no longer syncing the order of a playlist once it is changed on a Mac. &nbs...
  • dnvrsangel
  • Regular
  • 26989 Views
  • 15 replies
  • 3 likes
  • iOS
    Playlists
  • 26989 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify music briefly suspend each time iPhone screen is opened or closed

DeviceiPhone 15Operating SystemiOS 18 My Question or IssueSince iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for each notification as it makes the screen opening.

  • Visitor
  • Device iPhone 15 Operating System iOS 18   My Question or Issue Since iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for ...
  • Ivelina
  • Moderator
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes