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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139091 Views

503 replies

108 likes

  • 139091 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97910 Views

19 replies

38 likes

  • 97910 Views
  • 19 replies
  • 38 likes

Superuser Contribution No sound on TV with apple tv 4k

Hi,There is no sound from Spotify ios iphone app - airplay - apple tv 4k - HDMI - TV.The artwork and music progression appears on tv but no sound.All firm/software up to date, devices rebooted / reinstalled from scratch. setup works with other apps a...

Regular

Hi, There is no sound from Spotify ios iphone app - airplay - apple  tv 4k - HDMI - TV. The artwork and music progression appears on tv but no sound. All firm/software up to date, devices re...

Rsmseymour

Visitor

12449 Views

26 replies

4 likes

  • 12449 Views
  • 26 replies
  • 4 likes

Superuser Contribution Progress / scrub bar on Lock Screen too dark with poor contrast

See attached image. Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it. Grateful for any tips on solving the issue.

Newbie

See attached image.  Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it.  Grateful for any tips on solving the issu...

AlejaR

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is logged out in my phone, and when I try logging in, it crashes.

It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.

Visitor

It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.

AlejaR

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to edit my homepage (specifically playlists from the past)

My issue is the following; I listened to someone's playlist once, and now I see it everyday on my homepage (in A jump to the past) It's really uncomfortable for emotional reasons and no matter how many playlists I listen to, this one WON'T go away an...

Newbie

My issue is the following;   I listened to someone's playlist once, and now I see it everyday on my homepage (in A jump to the past) It's really uncomfortable for emotional reasons and no...

KILLSANTASPACEBUG1

Music Fan

48899 Views

20 replies

19 likes

  • 48899 Views
  • 20 replies
  • 19 likes

Superuser Contribution Skip and rewind buttons switched places

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium Country DeviceIphone 13Operating SystemIOS 18.0 My Question or IssueThe skip and rewind buttons switched places, i tried...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium  Country   Device Iphone 13 Operating System IOS...

Dessi

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Devices from "Connect to a Device"

In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play music on my Living Room Echo, depending on what devices are pow...

Casual Listener

In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones.   When I want to use the "Connect to a Device" so I can use my iPhone to play mus...

cactuarjon

Newbie

1788 Views

3 replies

3 likes

  • 1788 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify can't get access to local network i settings

PlanPremiumCountryDenmarkDeviceIphone 12Operating SystemIOS 15 My Question or IssueSpotify can't get access to local network in settings on iphone. It is not possible to find other devices such as the smart tv etc.Spotify should have acces to the loc...

Newbie

Plan Premium Country Denmark Device Iphone 12 Operating System IOS 15   My Question or Issue Spotify can't get access to local network in settings on iphone. It is not possible to find...

Froyaeline

Visitor

4365 Views

3 replies

0 likes

  • 4365 Views
  • 3 replies
  • 0 likes

The color behind an album cover is a darker shade than normal

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueTypically when opening the app the color behind album art is a darker shade than it normally is until tapping and holding the cover art as if to share ...

Newbie

Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5   My Question or Issue Typically when opening the app the color behind album art is a darker shade...

The_Roaming

Visitor

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Superuser Contribution What is this feature in playlists and how do I delete it?

I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or so of some of the songs in the playlist…. What is th...

black11escape_0-1715178793046.jpeg

Regular

I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or s...

martinj9

Casual Listener

1098 Views

6 replies

2 likes

  • 1098 Views
  • 6 replies
  • 2 likes

Superuser Contribution I cannot listen to the track Sixtyniner by Boards of Canada.

Hi ,This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCGI tried on Spotify iOS.

Music Fan

Hi , This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCG I tried on Spotify iO...

Eni

Moderator

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume of Spotify not aligning with volume of phone and changing by itself

PlanPremiumCountryAustraliaDeviceiPhone 12ProOperating SystemiOSMy Question or Issueive been having an issue with Spotify for a few months now where the volume of my music changes by itself but the main volume on my phone doesn’t change. I have a few...

Newbie

Plan Premium Country Australia Device iPhone 12Pro Operating System iOS My Question or Issue ive been having an issue with Spotify for a few months now where the volume of my music changes b...

Ivelina

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Playing songs not in playlist

I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my queue is cleared. I've resorted to just having to ...

Visitor

I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my...

MateusM

Spotify Star

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

I can’t share lyrics, I have premium and still can’t do it

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

Visitor

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

MateusM

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Hello i payed the subscription twice at the same month

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

Visitor

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

MateusM

Spotify Star

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

I need an Old version of Spotify for a first gen IPad running ios 9.3

HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...

Casual Listener

Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10.  I did a search and found few suggestions (like dowloading old itune with app ...

DenDenDen

Newbie

5136 Views

6 replies

1 likes

  • 5136 Views
  • 6 replies
  • 1 likes

Superuser Contribution can't access or open my playlists on the Spotify app on my iPhone.

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Can you please help?

Visitor

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Ca...

Ivelina

Moderator

649 Views

6 replies

4 likes

  • 649 Views
  • 6 replies
  • 4 likes

Queue button not there

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

Visitor

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

Ximzend

Spotify Star

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next/prev track buttons flipped on iPhone app on Hebrew phones

PlanPremiumCountryIsraelDeviceIPhone 14 Pro Operating SystemiOS 17.6.1 My Question or IssueMedia control buttons (next/prev track) are flipped when the iPhone language is Hebrew. This is recurring issue, it was fixed in previous versions and now it’s...

Newbie

Plan Premium Country Israel Device IPhone 14 Pro  Operating System iOS 17.6.1   My Question or Issue Media control buttons (next/prev track) are flipped when the iPhone language i...

Maria

Moderator

276 Views

2 replies

1 likes

  • 276 Views
  • 2 replies
  • 1 likes