Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 927 Views
  • 2 replies
  • 6 likes
  • 927 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16117 Views
  • 1 replies
  • 2 likes
  • 16117 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88946 Views
  • 125 replies
  • 33 likes
  • 88946 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20888 Views
  • 8 replies
  • 0 likes
  • 20888 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can't see Queue on iPhone after update

Hi! After I downloaded the new update (version 8.8.28.416), I stopped being able to see the queue on my iPhone. When I click on Queue above the song that's playing, I'm taken to either Likes Songs or the last playlist I made or played. This isn't hap...

  • Casual Listener
  • Hi! After I downloaded the new update (version 8.8.28.416), I stopped being able to see the queue on my iPhone. When I click on Queue above the song that's playing, I'm taken to either Likes Songs or...
  • Eni
  • Moderator
  • 432 Views
  • 3 replies
  • 0 likes
  • 432 Views
  • 3 replies
  • 0 likes

Superuser Contribution My AirPods will disconnect from Spotify while listening.

I have the latest iOS update and have Spotify updated as well. I have disconnected and forgotten my AirPods and reconnected them as well as deleted Spotify and reinstalled it. I see the disconnect happening mainly when I receive a notification on my ...

  • Visitor
  • I have the latest iOS update and have Spotify updated as well. I have disconnected and forgotten my AirPods and reconnected them as well as deleted Spotify and reinstalled it. I see the disconnect ...
  • AlejaR
  • Moderator
  • 1206 Views
  • 3 replies
  • 0 likes
  • 1206 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs downloaded from Spotify changing version when added to iTunes

PlanFree/PremiumCountry Device: iPod shuffle gen 6 I work in a private sector government job and my job Allows us to listen to music but we aren’t allowed anything with Bluetooth or cameras. So I am forced to use my old iPod shuffle. My question is, ...

  • Visitor
  • Plan Free/Premium Country   Device: iPod shuffle gen 6   I work in a private sector government job and my job Allows us to listen to music but we aren’t allowed anything with Bluetoot...
  • MihailY
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Recovering a playlist

I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the entire playlist. Can you undo all that and bring it...

  • Visitor
  • I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the ...
  • AdamDam
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] unable to scroll down any pages

PremiumUSiPhone 7 plus iOS 15 jailbroken i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted the phone in safe mode to disable the jailbreak and it still doe...

  • Newbie
  • Premium US iPhone 7 plus iOS 15 jailbroken   i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted ...
  • Joan
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot watch Call Her Daddy Videos on IPhone

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins and then says “this content is not available” just...

  • Visitor
  • I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins...
  • audreylh
  • Newbie
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Undownloading my songs

So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisting after many days, many clean reinstalls, followin...

  • Casual Listener
  • So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisti...
  • Eni
  • Moderator
  • 783 Views
  • 6 replies
  • 0 likes
  • 783 Views
  • 6 replies
  • 0 likes

how can download Spotify on I phone 6

PlanFree/PremiumCountry Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 12, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 乃卂乃ㄚ乇匚卄ㄖ0_Official
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updated my iOS and I cannot see album artwork

Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a month for this. Can somebody please fix this issue...

  • Visitor
  • Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a...
  • Alex
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Solved!! Collaborative Playlists Notifications

Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I couldn't find it anywhere in the app settings Please he...

  • Casual Listener
  • Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I...
  • A7I7S
  • Casual Listener
  • 1344 Views
  • 2 replies
  • 0 likes
  • Collaborative Playlists Notifications
  • 1344 Views
  • 2 replies
  • 0 likes

Superuser Contribution Updates deleting local files

PlanPremiumCountryUnited KingdomDevice(iPhone 14 pro)Operating System(iOS 16.4.1) My Question or IssueWith each of the last iOS updates, my local files have been wiped, meaning that I have to resync them every time there is an update. When not at hom...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPhone 14 pro) Operating System (iOS 16.4.1)   My Question or Issue With each of the last iOS updates, my local files have been wiped, meani...
  • cptjamesmartin
  • Casual Listener
  • 138 Views
  • 2 replies
  • 0 likes
  • 138 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics gone

iPhone 14, 16.4.1I’ve had lyrics for a long time, but they’re gone as of today

  • Visitor
  • iPhone 14, 16.4.1 I’ve had lyrics for a long time, but they’re gone as of today
  • Alex
  • Moderator
  • 132 Views
  • 1 replies
  • 1 likes
  • 132 Views
  • 1 replies
  • 1 likes

Superuser Contribution 15 second rewind changes episode

Lately when I hit the 15 second rewind (or fwd) button when listening to a podcast it will take me forward an episode instead! If I hit it more than once, it will surf through that number of episodes. That’s while it’s playing. When it’s paused, the ...

  • Casual Listener
  • Lately when I hit the 15 second rewind (or fwd) button when listening to a podcast it will take me forward an episode instead! If I hit it more than once, it will surf through that number of episodes...
  • Dian
  • Moderator
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution No aparece la carpeta de archivos locales en Tu Biblioteca

He activado la opción de mostrar archivos locales en la aplicación de Spotify de mi iPhone pero la carpeta de Archivos Locales no se muestra en mi biblioteca.

  • Visitor
  • He activado la opción de mostrar archivos locales en la aplicación de Spotify de mi iPhone pero la carpeta de Archivos Locales no se muestra en mi biblioteca.
  • Alex
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable autoplay when connected to Bluetooth

Give an option to not play music when connected to a Bluetooth device like the car. The android client has this why not iphone?This issue has been brought up in 2018, 2019, and 2020 and the mods keep saying it's a user issue and to reinstall. Please ...

  • Casual Listener
  • Give an option to not play music when connected to a Bluetooth device like the car. The android client has this why not iphone? This issue has been brought up in 2018, 2019, and 2020 and the mod...
  • cocowinter
  • Casual Listener
  • 31514 Views
  • 23 replies
  • 10 likes
  • 31514 Views
  • 23 replies
  • 10 likes

Superuser Contribution Spotify Connect - need premium subscription?

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select the device in the Spotify App on my iPhone, it says ...

  • Visitor
  • Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select t...
  • Eni
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album is repeating only three songs (shuffle not on)

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI’ve been recently playing an album on repeat and I’ve noticed that after a while it starts only playing three songs from the album. I’ve tried to attach my...

  • Music Fan
  • Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 15.2.1   My Question or Issue I’ve been recently playing an album on repeat and I’ve noticed that after a whil...
  • Eni
  • Moderator
  • 1940 Views
  • 14 replies
  • 4 likes
  • 1940 Views
  • 14 replies
  • 4 likes

Superuser Contribution Spotify app on AppleTV wont scroll down past song 100

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to song 100 I can scroll down no more.I have tried making ...

  • Casual Listener
  • I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to s...
  • OscarDC
  • Moderator
  • 160 Views
  • 3 replies
  • 0 likes
  • 160 Views
  • 3 replies
  • 0 likes