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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

What's up with this new Home screen?

Whats up with the new home screen being random playlist? Its really bad, can I change it back?

  • Music Fan
  • damiantaggart
  • Casual Listener
  • 55206 Views
  • 968 replies
  • 350 likes
  • iOS
  • 55206 Views
  • 968 replies
  • 350 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 397089 Views
  • 879 replies
  • 326 likes
  • 397089 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78512 Views
  • 124 replies
  • 32 likes
  • 78512 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17922 Views
  • 8 replies
  • 0 likes
  • 17922 Views
  • 8 replies
  • 0 likes

Superuser Contribution Others playlists

I cant view any of my friends playlists and have tried uninstalling etcPlanFreeCountryUKDeviceiPhone 12 Pro Max Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • I cant view any of my friends playlists and have tried uninstalling etc Plan Free Country UK Device iPhone 12 Pro Max  Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
  • Pow3r1
  • Casual Listener
  • 193 Views
  • 4 replies
  • 0 likes
  • 193 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs not downloading to Apple Watch at all (stuck at “Downloading…” screen)

PlanPremiumCountryUSADeviceiPhone 13 Pro; Apple Watch Series 7 (GPS only, not cellular) Operating SystemiOS 15.1; watchOS 8.1 My Question or IssueI got a new watch, which is running the latest version of watchOS, and it will not start downloading son...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 Pro; Apple Watch Series 7 (GPS only, not cellular)  Operating System iOS 15.1; watchOS 8.1   My Question or Issue I got a new watch, whic...
  • felipeventurim
  • Regular
  • 65315 Views
  • 27 replies
  • 10 likes
  • 65315 Views
  • 27 replies
  • 10 likes

Superuser Contribution No funciona Spotify en apple watch

No me deja abrir la aplicación de Spotify en mi Apple Watch intentó abrirla para poder entrar e no abre nose porque

  • Newbie
  • No me deja abrir la aplicación de Spotify en mi Apple Watch intentó abrirla para poder entrar e no abre nose porque 
  • Eni
  • Moderator
  • 170 Views
  • 2 replies
  • 1 likes
  • 170 Views
  • 2 replies
  • 1 likes

Superuser Contribution Locally saved mp3s suddenly greyed out

Plan: FamilyDevice iPhone 13 Pro MaxOperating System: iOS My Question or Issue:Suddenly my locally stored songs (i.e. the .mp3 files are saved on my phone via itunes) are appearing as greyed out. I have not touched anything setting-wise, i dont use s...

  • Newbie
  • Plan: Family Device iPhone 13 Pro Max Operating System: iOS   My Question or Issue: Suddenly my locally stored songs (i.e. the .mp3 files are saved on my phone via itunes) are appearing as ...
  • AlejaR
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Playlist "and more" button not working

PlanFreeCountryU.S.A.DeviceiPhone 11Operating SystemiOS 15.3.1 My Question or Issue No matter if I tap the "and more" text on my playlist, I can't see all of the songs on my playlist. Help??

  • Casual Listener
  • Plan Free Country U.S.A. Device iPhone 11 Operating System iOS 15.3.1   My Question or Issue   No matter if I tap the "and more" text on my playlist, I can't see all of the songs...
  • TreyAnastasio
  • Spotify Star
  • 6123 Views
  • 3 replies
  • 1 likes
  • 6123 Views
  • 3 replies
  • 1 likes

Superuser Contribution Removed ability to delete a song from a playlist

I can’t believe there’s not more posts about Spotify removing the ability to delete a song from a playlist on iOS. This feature was asked for for years and FINALLY was added, and now, sometime in late 2021 (I think?) Spotify actually removed the feat...

  • Regular
  • I can’t believe there’s not more posts about Spotify removing the ability to delete a song from a playlist on iOS. This feature was asked for for years and FINALLY was added, and now, sometime in lat...
  • Dian
  • Moderator
  • 790 Views
  • 11 replies
  • 0 likes
  • 790 Views
  • 11 replies
  • 0 likes

Superuser Contribution Won’t let me play songs I want

PlanFreeCountry DeviceiPhone 11Operating System My Question or IssueI am new to the app, and in the first week or so of using it, it would let me play any song I wanted from my liked songs playlist, however now it only lets me play on shuffle. Also, ...

  • Casual Listener
  •   Plan Free Country   Device iPhone 11 Operating System   My Question or Issue I am new to the app, and in the first week or so of using it, it would let me play any song I w...
  • Dian
  • Moderator
  • 23277 Views
  • 9 replies
  • 3 likes
  • 23277 Views
  • 9 replies
  • 3 likes

Superuser Contribution My local files are not working and appear gray on iphone

PlanPremiumDeviceiPhone 14My Question or IssueI just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fine with local files and has cover art on it. When it was working on my...

  • Regular
  •   Plan Premium Device iPhone 14 My Question or Issue I just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fin...
  • AlejaR
  • Moderator
  • 695 Views
  • 18 replies
  • 0 likes
  • 695 Views
  • 18 replies
  • 0 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

  • Casual Listener
  •   Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...
  • Vasil
  • Moderator
  • 7600 Views
  • 22 replies
  • 0 likes
  • 7600 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Removing duplicate songs removes BOTH tracks

PlanPremiumDeviceiPhone XOperating SystemLatest iOS 13 My Question or IssueJust noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes removes BOTH tracks, not just the one I have un-liked. Is this a known thing?

  • Casual Listener
  • Plan Premium Device iPhone X Operating System Latest iOS 13   My Question or Issue Just noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes remov...
  • hbond
  • Visitor
  • 4706 Views
  • 22 replies
  • 6 likes
  • bug
    Duplicate Songs
    duplicates
    liked
  • 4706 Views
  • 22 replies
  • 6 likes

Superuser Contribution [Mobile][Playlists] Adding a playlist to home screen

One of my ideas for Spotify would be...what if you could add a playlist to your home screen on a mobile device?That would come in handy, so you could just tap it and it would being the playlist up. Sorta how you can add a group chat to your home scre...

  • Visitor
  • One of my ideas for Spotify would be... what if you could add a playlist to your home screen on a mobile device? That would come in handy, so you could just tap it and it would being the playlist u...
  • Eldoron
  • Newbie
  • 440 Views
  • 2 replies
  • 0 likes
  • Mobile
    Playlists
  • 440 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Alarm (IOS)

PlanPremiumCountryunited statesDeviceiPhone 6Operating SystemiOS 11My Question or IssueCould you possibly put an alarm built right into the app, so many people could Benefit from this feature. It could shut your music off whenever you set it and you ...

  • Newbie
  • Plan Premium Country united states Device iPhone 6 Operating System iOS 11 My Question or Issue Could you possibly put an alarm built right into the app, so many people could Benefit from ...
  • AlejaR
  • Moderator
  • 51271 Views
  • 7 replies
  • 51 likes
  • 51271 Views
  • 7 replies
  • 51 likes

Superuser Contribution Can‘t add playlists (for example Discover Weekly) as a whole to other playlists

PlanPremiumCountryGermanyDeviceiPhone 13Operating SystemiOS 16.1.1 My Question or IssueI recently switched form an Android phone to an iOS device, and I really miss the option of adding a whole playlist, in my case the „Discover Weekly“ playlist, to ...

  • Visitor
  • Plan Premium Country Germany Device iPhone 13 Operating System iOS 16.1.1   My Question or Issue I recently switched form an Android phone to an iOS device, and I really miss the optio...
  • MihailY
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify disconnecting from playing on Sonos Play 3

PlanPremiumCountryUK Device(iPhone 12, Sonos Play:3)Operating System(iOS 16.1.1) My Question or IssueI have Sonos Play 3. Spotify from either Spotify app or Sonos app will cut out/disconnect after around 5-10mins and then not re-connect. This does no...

  • Regular
  • Plan Premium Country UK   Device (iPhone 12, Sonos Play:3) Operating System (iOS 16.1.1)   My Question or Issue I have Sonos Play 3. Spotify from either Spotify app or Sonos app ...
  • Lyubka
  • Moderator
  • 413 Views
  • 10 replies
  • 0 likes
  • 413 Views
  • 10 replies
  • 0 likes

Superuser Contribution Will Spotify Premium allow Spotify to work overseas?

I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for two months and I really need Spotify with me. Does ...

  • Newbie
  • I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for ...
  • artVicky
  • Casual Listener
  • 45049 Views
  • 24 replies
  • 0 likes
  • 45049 Views
  • 24 replies
  • 0 likes

Solved!!Superuser Contribution AirPlay didn’t work on my iPhone 12 on iOS 16.1.1

PlanPremiumCountryFranceDeviceiPhone 12Operating SystemiOS 16.1.1 My Question or IssueOn iOs 16, AirPlay is not working fine. 3 Time on 1 nothing append. Music is showing as playing but there is no sound. Is there a bug on Spotify or iOS?

  • Casual Listener
  •   Plan Premium Country France Device iPhone 12 Operating System iOS 16.1.1   My Question or Issue On iOs 16, AirPlay is not working fine. 3 Time on 1 nothing append. Music is sho...
  • MihailY
  • Moderator
  • 325 Views
  • 7 replies
  • 0 likes
  • 325 Views
  • 7 replies
  • 0 likes

Superuser Contribution can no longer control music through steering wheel

This has been going on for me for well over a year now, I can play Spotify through my usb cable when it’s plugged into my car but since over a year ago I am unable to use the steering wheel controls to skip a song and the song title no longer display...

  • Music Fan
  • This has been going on for me for well over a year now, I can play Spotify through my usb cable when it’s plugged into my car but since over a year ago I am unable to use the steering wheel controls ...
  • KM8513
  • Newbie
  • 14591 Views
  • 40 replies
  • 4 likes
  • 14591 Views
  • 40 replies
  • 4 likes

Superuser Contribution Google Assistant with Spotify

I'd like to be able to say "Hey Google, play The Beach Boys," and have it cast onto my Sonos speakers. I have everything setup up in my Google home app: my Spotify account, all of the Sonos speakers, etc. But when I speak that request, I get a respon...

  • Casual Listener
  • I'd like to be able to say "Hey Google, play The Beach Boys," and have it cast onto my Sonos speakers.    I have everything setup up in my Google home app: my Spotify account, all of the ...
  • Dian
  • Moderator
  • 260 Views
  • 3 replies
  • 0 likes
  • Google Assistant
  • 260 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Keeps skipping songs after 45 seconds

Please can someone helpAll of a sudden my Spotify keeps skipping after 45 seconds. Goes to the next song every single timei have deleted the app, reinstalled, logged in, logged out. Tried a few other things and nothing has workedi pay for this servic...

  • Casual Listener
  • Please can someone help All of a sudden my Spotify keeps skipping after 45 seconds. Goes to the next song every single time i have deleted the app, reinstalled, logged in, logged out. Tried a few o...
  • Raptr12
  • Visitor
  • 56603 Views
  • 10 replies
  • 1 likes
  • 56603 Views
  • 10 replies
  • 1 likes

Superuser Contribution Glitch/bug found??

PlanPremium CountryUnited States DeviceIPhone XR Operating SystemiOS 15.5 My Question or Issuei wasn't sure where to report this, but a few people suggested the community forums so here i am. my spotify has been glitchy as of lately, it will do thing...

  • Casual Listener
  • Plan Premium    Country United States   Device IPhone XR   Operating System iOS 15.5   My Question or Issue i wasn't sure where to report this, but a few people ...
  • OscarDC
  • Moderator
  • 646 Views
  • 4 replies
  • 0 likes
  • 646 Views
  • 4 replies
  • 0 likes