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My playlist has not been working it’s been showing the song titles

My playlist has not been working it’s been showing the song titles

Kittenbird
  • Hello! I’m new to Spotify and something has been going on lately. Instead  of having the image and title it only has the titles of my songs on my playlist. It’s been really annoying please help me!
Screenshot 2022-01-16 at 3.45.08 PM.png
Reply
8 Replies

Ver

Hey @Kittenbird,

 

Thanks for posting here.

 

Could you restart your device, log out and log back in again? Then you can try again adding a playlist cover with these steps.

 

If that doesn't help, you can log in to your account on another device to check if the cover appears.

 

Keep in mind that the picture shouldn't violate any copyright, trademark, or personal image rights.

 

Let us know how it goes.

Ver Moderator
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Paws_

This doesn’t help, my playlist’s still don’t work. When in a playlist it will only show the song titles, as the same in the picture.

Paws_

Plan

Free

Device

iPhone 

Operating System

iOS

 

My Question or Issue

When I click on my playlists' the only thing that shows is the photo, title, and song titles. I'm not able to see the song photo, only the title. The song titles are all grouped together.

IMG_3128.jpg
IMG_3129.jpg

Dian

Hey @Paws_,

 

Thanks for the reply.

 

Does this happen only with playlists you've created or with all playlists you look at through the app?

 

If this happens only with certain playlists, do you mind sharing a link to one of them, so we can have a look at it?

 

On another note, is it possible, that you mean something like the reports in this thread?

 

Do you want to see the playlist cover or the songs of the playlist listed? We're testing different design layouts as we're constantly striving to improve the user experience on our platform. We'll make sure to pass your feedback on this change to the right team.

 

Keep us posted,

 

Cheers!

DianModerator
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Paws_

The playlist’s I make, and the playlist’s others make such as band albums, and playlist other users make are effected by this. If I look at mixes there is no issue. 

I do experience something similar to the thread.

 

Yesterday I made a new account and the same thing happened; I made a playlist and added a song and it only showed the title as seen in the pictures. I also deleted the Spotify mobile app more then twice, cleared all my data, cleared the cache, and logged out.

 

If I go on my computer there is no issue and I’m able to see the song photo, ect.

Dian

Hey @Paws_,

 

Thanks for the reply with the clarifications.

 

The layout you've described on the mobile app is the new layout for a free account. We're always trying to improve the user experience and that's why we're testing out new layouts and features on a regular basis.

 

We're also glad that you shared your feedback on this matter. You can find out more on how your feedback can reach Spotify on this page.

 

Hope this helps,

 

Cheers!

DianModerator
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Paws_

Thanks for explaining! The only thing is I’m not able to click on the music I want to play, and I have to click on the shuffle button. Is there a way to be able to pick the music I want to hear instead of pressing shuffle every time?

Dian

Hey @Paws_,

 

Thanks for the reply.

 

The functionalities of a free account are limited in comparison to an account with a Premium subscription.

 

More on the differences between the subscription types you can find out on this page.

 

You can find out how to get a Premium subscription on this page

 

Hope this helps,

 

Cheers!

DianModerator
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