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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 66628 Views
  • 16 replies
  • 37 likes
  • 66628 Views
  • 16 replies
  • 37 likes

Superuser Contribution album cover does not show

When i play songs on iOs 17, the album cover does not show in big in the lock screen, i uninstalled an reinstalled the app, deleted cache, but it does not work

  • Visitor
  • When i play songs on iOs 17, the album cover does not show in big in the lock screen, i uninstalled an reinstalled the app, deleted cache, but it does not work
  • Novy
  • Moderator
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes

Spotify song playing but no audio Mac

On my desktop app, songs are playing but no audio is working on my headphones. I've checked all of my output settings on my computer, and the Spotify sound slider is turned all the way up. Please help.

  • Casual Listener
  • On my desktop app, songs are playing but no audio is working on my headphones. I've checked all of my output settings on my computer, and the Spotify sound slider is turned all the way up. Please hel...
  • tylerstark04
  • Casual Listener
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS] Double-tap for reverse sorting is missing

I've disliked this missing functionality for .. years. literally. If you create your own playlists it keeps it sorted by old to new meaning recently added songs get added at the end. On Android and on the Desktop version it is different, here you can...

  • Casual Listener
  • I've disliked this missing functionality for .. years. literally. 😉 If you create your own playlists it keeps it sorted by old to new meaning recently added songs get added at the end. On Androi...
  • Skgray58
  • Casual Listener
  • 703 Views
  • 10 replies
  • 0 likes
  • 703 Views
  • 10 replies
  • 0 likes

Superuser Contribution AirPods pausing Spotify after a few seconds

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 5.4 My Question or IssueI have a brand new iPhone 13 and now I have brand new AirPods 3rd generation. Spotify is pausing after a few seconds every time I use it. I have tried removing the app and...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 13 Operating System iOS 5.4   My Question or Issue I have a brand new iPhone 13 and now I have brand new AirPods 3rd generation.  Spotify is ...
  • Davidfitz
  • Visitor
  • 6056 Views
  • 9 replies
  • 0 likes
  • 6056 Views
  • 9 replies
  • 0 likes

Ads before chosen song

So I have been noticing that an ad plays whenever I choose a specific song. Like, I would choose a song that I would like to listen at that moment, and an ad would play before the actual song plays. While I don’t mind the ads too much, I think having...

  • Visitor
  • So I have been noticing that an ad plays whenever I choose a specific song. Like, I would choose a song that I would like to listen at that moment, and an ad would play before the actual song plays. ...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recently played disappeared from mobile

PlanPremiumCountryAustraliaDeviceiPhoneOperating SystemiOS My Question or IssueFor the last several days my "Recently Played" list on the home page has disappeared, and all I can see now are the lists that were usually beneath that. I tried signing i...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone Operating System iOS   My Question or Issue For the last several days my "Recently Played" list on the home page has disappeared, and all I...
  • rodmusicnow
  • Regular
  • 1235 Views
  • 4 replies
  • 1 likes
  • 1235 Views
  • 4 replies
  • 1 likes

Superuser Contribution Red Arrows

PlanPremiumCountryPolandDevice(iPhone XR)Operating System(iOS 15.1, Windows 10) My Question or IssueHello!The other day all of my downloaded songs just stopped working, all had the red arrow next to them which means that they didn't download/sync wit...

  • Casual Listener
  • Plan Premium Country Poland Device (iPhone XR) Operating System (iOS 15.1,  Windows 10)   My Question or Issue Hello! The other day all of my downloaded songs just stopped workin...
  • AlejaR
  • Moderator
  • 17162 Views
  • 16 replies
  • 2 likes
  • 17162 Views
  • 16 replies
  • 2 likes

Solved!!Superuser Contribution Songs Changing Pitch?

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 15 Beta My Question or IssueSince March of this year, the pitch would shift on music when my phone was turned on or off. This past week it’s gotten to a point where this wasn’t a rare occurrence ...

  • Casual Listener
  • Plan Premium Country US Device iPhone 11 Operating System iOS 15 Beta   My Question or Issue Since March of this year, the pitch would shift on music when my phone was turned on or off...
  • kissmyASS41
  • Newbie
  • 19589 Views
  • 13 replies
  • 1 likes
  • 19589 Views
  • 13 replies
  • 1 likes

Superuser Contribution Podcasts I’m not subscribed to or I already listened are playing.

I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or to a different podcast, which I am not subscribed ...

  • Casual Listener
  • I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or...
  • FEgersdorfer
  • Visitor
  • 1205 Views
  • 4 replies
  • 2 likes
  • 1205 Views
  • 4 replies
  • 2 likes

2015 Mazda Bluetooth Spotify will NOT shuffle or repeat

Plan: Premium version 8.5.31.989 | Country: USA | Device: iPhone XS Max w/ iOS 12.3.1 I have a 2015 Mazda 6 (Touring), which comes with the bluetooth infotainment system. I play my music off of spotify while connected to the car via bluetooth. I have...

  • Newbie
  • Plan: Premium version 8.5.31.989 | Country: USA | Device: iPhone XS Max w/ iOS 12.3.1   I have a 2015 Mazda 6 (Touring), which comes with the bluetooth infotainment sy...
  • Kdanield191
  • Newbie
  • 2528 Views
  • 3 replies
  • 1 likes
  • 2528 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I delete or change my favourite artists?

My tastes have changed. I want to delete some of my original artists when I set up my account and add new ones. How do I do it? (At this rate Ill never want to add another favourite artist as Spotify makes it too difficult to change my tastes.)

  • Visitor
  • My tastes have changed. I want to delete some of my original artists when I set up my account and add new ones. How do I do it? (At this rate Ill never want to add another favourite artist as Spotify...
  • hellobabymonkey
  • Casual Listener
  • 6231 Views
  • 2 replies
  • 1 likes
  • 6231 Views
  • 2 replies
  • 1 likes

Superuser Contribution Video podcasts are not working.

So ive tried literally everything and i still see spotify video podcasts. Ive tried the turning off data saver, ive tried all the online troubleshooting. Nothing has worked so far. I cant see the button to turn it on when im on PC, it doesnt appear w...

  • Casual Listener
  • So ive tried literally everything and i still see spotify video podcasts. Ive tried the turning off data saver, ive tried all the online troubleshooting. Nothing has worked so far. I cant see the but...
  • gcusurfs
  • Visitor
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Spotify Connect volume broken on iOS

PlanPremiumCountryUKDeviceiPhone 15 ProOperating SystemiOS 17.5.1 My Question or IssueSpotify connect volume control is broken when using hardware volume buttons. It used to work, then it became intermittent, working at first and after a few minutes ...

  • Gig Goer
  • Plan Premium Country UK Device iPhone 15 Pro Operating System iOS 17.5.1   My Question or Issue Spotify connect volume control is broken when using hardware volume buttons. It used to ...
  • roycomputer
  • Gig Goer
  • 863 Views
  • 5 replies
  • 1 likes
  • 863 Views
  • 5 replies
  • 1 likes

Superuser Contribution No Spotify canvas in android tablet

PlanFreeCountryIndiaDeviceGalaxy Tab S6 LiteOperating SystemAndroidMy Question or IssueHi, I have been made aware that in a few people's android tablet, the spotify canvas function is working whereas in mine it is not... I've tried and I can't find t...

  • Visitor
  • Plan Free Country India Device Galaxy Tab S6 Lite Operating System Android My Question or Issue Hi, I have been made aware that in a few people's android tablet, the spotify canvas function ...
  • Gseguierjc
  • Casual Listener
  • 2626 Views
  • 3 replies
  • 1 likes
  • 2626 Views
  • 3 replies
  • 1 likes

Bizarre issue with two almost identical accounts being created upon the release of my song.

So sorry if this is the wrong place for this! I am aware this forum is mostly for Spotify listeners than artists but I was wondering if anyone had any advice. I create music, particularly modern classical music. (This is not an ad obviously) Upon the...

  • Visitor
  • So sorry if this is the wrong place for this! I am aware this forum is mostly for Spotify listeners than artists but I was wondering if anyone had any advice. I create music, particularly modern clas...
  • osornios
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Any way to revert to the old Spotify UI (IOS)?

PlanPremium Operating SystemiOS My Question or Issue Is there any way I can restore the Spotify IOS app to the old/previous UI? The new/current UI makes navigating the library unnecessarily difficult, and the old version was much better for both musi...

  • Newbie
  • Plan Premium   Operating System iOS   My Question or Issue   Is there any way I can restore the Spotify IOS app to the old/previous UI? The new/current UI makes navigating the ...
  • wa-m4eq_qmwm
  • Casual Listener
  • 3369 Views
  • 4 replies
  • 11 likes
  • 3369 Views
  • 4 replies
  • 11 likes

Superuser Contribution The "Live events near you" blocks out the song lyrics... how do i fix?

I have seen others have issues where the "about the artist" shows instead of the lyrics as well. I don't have this issue but I cannot find a way to dismiss the "Live event near you" notification and have it show the lyrics for iPhone. I literally hav...

  • Visitor
  • I have seen others have issues where the "about the artist" shows instead of the lyrics as well. I don't have this issue but I cannot find a way to dismiss the "Live event near you" notification and ...
  • cohnjonnolly
  • Newbie
  • 1188 Views
  • 8 replies
  • 1 likes
  • 1188 Views
  • 8 replies
  • 1 likes

i want to change my region but spotify isn’t allowing me

i was in the usa but now i moved back to brazil and im trying to change my region but it’s not allowing me, i don’t even have the option of brazil on my settings

  • Visitor
  • i was in the usa but now i moved back to brazil and im trying to change my region but it’s not allowing me, i don’t even have the option of brazil on my settings
  • MateusM
  • Spotify Star
  • 590 Views
  • 4 replies
  • 0 likes
  • 590 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist do not keep when i reopen app

hello everyone,first of all sorry for my english, if i write anything wrong then dont be mad at me.i have an iphone 13 pro and premium account. when i start to play a song that in a playlist everything is fine. When i reopen app the song goes off and...

  • Regular
  • hello everyone, first of all sorry for my english, if i write anything wrong then dont be mad at me. i have an iphone 13 pro and premium account.   when i start to play a song that in a play...
  • Ivelina
  • Moderator
  • 587 Views
  • 12 replies
  • 0 likes
  • 587 Views
  • 12 replies
  • 0 likes