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New Queue UX doesn’t allow me to delete songs from Queue

New Queue UX doesn’t allow me to delete songs from Queue

Plan

Premium

Country

 

Device

(iPhone 12)

Operating System

(iOS 18)

 

My Question or Issue

On the queue UI, I can’t remove songs from it. After trying to 3D Touch the song and no options appeared, I found I can swipe left and I see the trashcan, but nothing happens. The song doesn’t get removed. 

 

Reply
2 Replies

Hey there @Thecsh,

 

Thanks for your post and welcome to the Community!

 

We've had no recent reports about this specific behavior with the Queue on mobile devices, so let's check if we can fix it. For starters, make sure your app and OS are both up-to-date. If they are, try logging out and back in twice in a row to refresh your account.

 

If the issue persists, then it's better to clean reinstall the app to make sure everything is working correctly. No worries, you won't lose any content, but you might have to re-download your offline content.

 

Lastly, if none of those help, we can check if this is an issue with your account. To do it, try logging into your account on a different mobile device and check if you experience the same behavior. It can be a relative or friend's device. 

 

We'll be on the lookout!

Susan_GPModerator
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Your iPhone 12 on iOS 18 isn't letting you remove songs from the queue even after swiping left. Try force-closing and restarting the Music app or your phone, and make sure the app is updated.

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