Repeat and shuffle grayed out at times.

[kittens2843]

Maybe this can be posted for people who have issues with repeat and shuffle grayed out. i have a premium  membership and those buttons are grayed out at times. So i came up with a solution but i am listening on my mac idk anything for windows sorry. When it was grayed out i right clicked the song then choose add to playlist now i can play it over and over or shuffle songs.  Hope this helps!

[Vasil]

Hey @kittens2843,

Glad the workaround has worked for you! 
In case the issue appears again, you can try removing your cached data to see if that would make a difference.
Taking things a step further - you can also make sure there are no corrupted app data files by performing a complete clean reinstall of the app 🙂 

We're here for you in case anything else comes up in the meantime.
Cheers!

[New user]

Shuffle button in every playlist is in grey and I can’t turn it on by tapping the icon. It’s not responding!

[Vasil]

Hey there,

This seems like an odd & unexpected app behaviour, thanks for reaching out!
Try restarting your device and going over the abovementioned steps by me & @kittens2843, they should help out 🙂
In case the issue persists, let us know on which device, followed by its OS version and your Spotify app version.

Hope this helps! Keep us posted 🙌🏼

[user-removed]

Plan

Premium 

Country

Mexico

Device

iPhone 13

Operating System

iOS 18.1.1

I recently moved to Spotify and the shuffle function is not working. Whenever I try to press it from the top of the playlist, it stays gray, the only way to activate it is by selecting a song and then from the bottom tab, pressing it. (And even that way it’s still iffy). Is there a way toto fix this? It only works on the desktop app.

[New user]

Nothing happens whenever I click on the shuffle-symbol.

[Mar2829]

Plan

Premium

Country

Device

IPhone 14 pro

Operating System

iOS 18

My Question or Issue

Shuffle won’t turn on. I have tried with different playlist and closing the app but it just stays grey and doesn’t work.