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Spotify shuffles even when shuffle is off

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Spotify shuffles even when shuffle is off

Newbie

 

I have an iphone X, ios 12.01. I have a premium account, and whenever I want to listen to all songs by an artist, instead of them playing in order like I want them to they are shuffled or randomized. This isn't an issue if I play specific albums, but sometimes I want to listen to all songs by one artist. The shuffle button is turned OFF on the Playing Now screen. How can I fix this? 

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Re: Spotify shuffles even when shuffle is off

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend updating to iOS 12.1.1 🙂

 

Could you also share any screenshots when this is happening?


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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