Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Album art not displaying on car's infotainment system

Album art not displaying on car's infotainment system

Plan

Premium

Device

iPhone 13

Operating System

iOS 15.6 & iOS 15.5

 

My Question or Issue

 

Hi! So my issues start from the time iOS 15.5 went out. The car's info. system doesn't display the album art anymore (connected by bluetooth to the car). Current song information like Song name, Artist, Album are all ok but the album art is completely missing. Now I am on iOS 15.6 and have the same problem.

 

I also noticed that if I get a phone call when connected to the car's Bluetooth, when the call is finished Spotify doesn't automatically resume playing music. I have to manually press the pause button and then press play. 

 

Things I have tried:

-Installing Apple Music to see if it also has the same problem and no, everything is ok with this Apple's app.

-Reinstalling Spotify

-Resetting iOS

-Updating Spotify app

 

Thank you for any fixes or ideas to fix this!

 

Reply
8 Replies

Hey there @MisticNom

 

Thanks for reaching out about this here in the Community.

 

It looks like this is a known issue on Apple's end and they're currently working on it. You can find more info here.

 

If you need a hand with anything else, the Community is here for you.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

I’m having the same issues. After recent iPhone upgrade BMW 2016 X5 no longer displays artwork. However, Apple Music displays artwork. So I’m guessing it’s just Apple’s dirty way of trying to get us to switch from Spotify to Apple Music. Also, I have found no way to keep Apple Music from playing first when I turn on the car. Repeatedly have to switch to Spotify. If I was in charge of Spotify I’m looking into hiring a lawyer.

Album art will be missing 80% of the time in CarPlay, same goes for the Spotify app in CarPlay. Only way to make it pop up is to either restart Spotify every song or replay the song from the beginning.

Having the same issue in multiple cars and devices as of recently. 

for the past few weeks this has started happening for me. Both iPhone and Spotify app are up to date but still no change. If I pause, forward or rewind the track the album art appears. Up until a few weeks ago it was absolutely fine. 

This is happening to me too! For the last few weeks. I’m replying to follow this!

Same here. Never noticed it before. Spotify on CarPlay doesn’t show album art. Hitting pause then play fixes it per song, but problem recurs with every song.

Same here, it looks like it's kinda global issue. Looking forward to any solution as it's a bit annoying,

Suggested posts