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Topics with Label: quality

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Forum Posts

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

249408 Views

27 replies

5 likes

  • 249408 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

134354 Views

119 replies

13 likes

Other
  • 134354 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3498 Views

0 replies

0 likes

iOS
  • 3498 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310745 Views

62 replies

16 likes

  • 310745 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134599 Views

19 replies

38 likes

  • 134599 Views
  • 19 replies
  • 38 likes

Superuser Contribution CarPlay music playing as phone call

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the only app that does this. When I use other audio ap...

Regular

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is t...

CarlosE

Spotify Legend

8837 Views

6 replies

1 likes

Carplay
Connect
phone
quality
  • 8837 Views
  • 6 replies
  • 1 likes

Quality changes mid playback

Plan: PremiumCountry: ArgentinaDevice: iPhone XS with AirPodsOperating System: iOS 12.2My Question or Issue: Sometimes the quality goes really bad and then comes back up, this happens to me everyday, even though I hear downloaded songs so no cellular...

Regular

Plan: Premium Country: Argentina Device: iPhone XS with AirPods Operating System: iOS 12.2 My Question or Issue:   Sometimes the quality goes really bad and then comes back up, t...

Loxer

Community Legend

728 Views

1 replies

0 likes

iOS
Premium
quality
  • 728 Views
  • 1 replies
  • 0 likes

Bad Sound Quality

There is a issue with the quality of sound from the Spotify app on all my devices, the bass is flat and the treble is dull even at 320kbit/s with no EQ or settings applied other than 'extreme quality'. I even tried deleting the app and redownloading ...

Casual Listener

There is a issue with the quality of sound from the Spotify app on all my devices, the bass is flat and the treble is dull even at 320kbit/s with no EQ or settings applied other than 'extreme quality...

Polserjoe

Newbie

1387 Views

1 replies

0 likes

bad Sound Quality
quality
  • 1387 Views
  • 1 replies
  • 0 likes

Chromecast & iPhone: Changing audio quality ?

Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway? Thanks, P.

Regular

Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway?   Thanks,   P.

Vnox

Newbie

3248 Views

3 replies

3 likes

iOS
iphone
quality
  • 3248 Views
  • 3 replies
  • 3 likes

No automatic download of saved songs after upgrading their quality

I recently moved to iOS and configured Spotify to download songs in extreme quality, it asked if I'd like to update my whole library to this new setting, I confirmed but it did not downloaded all of them automatically unless I have my songs list show...

Newbie

I recently moved to iOS and configured Spotify to download songs in extreme quality, it asked if I'd like to update my whole library to this new setting, I confirmed but it did not downloaded all o...

735 Views

0 replies

0 likes

quality
settings
songs
Update
  • 735 Views
  • 0 replies
  • 0 likes

Low streaming quality

Hi,I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low.My internet connection is not the problem, it is about 500kB/s.Any idea what I can do?Thanks in...

Casual Listener

Hi, I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low. My internet connection is not the p...

linusg

Casual Listener

2185 Views

2 replies

0 likes

iOS
iphone
quality
streaming
streaming quality
  • 2185 Views
  • 2 replies
  • 0 likes

iOS 8 - iPhone 6 - Premium Account - Extreme Quality for streaming is not showing up

Hello. I just upgraded to premium today for the first time. The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high. The Extreme Quality for offline does show up and I was able to check and use t...

Newbie

Hello.  I just upgraded to premium today for the first time.  The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high.  The E...

Ivan92

Community Legend

968 Views

1 replies

0 likes

extreme
quality
streaming
  • 968 Views
  • 1 replies
  • 0 likes

Difference between "qualité du streaming" and "synchroniser la qualité"

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me

Newbie

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me 🙂

adisib

Community Legend

770 Views

1 replies

0 likes

quality
  • 770 Views
  • 1 replies
  • 0 likes