Help - iOS

Topics with Label: Account

Forum Posts

Sorted by:

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80365 Views
19 replies
37 likes

80365 Views
19 replies
37 likes

Superuser Contribution spotify keeps pausing after 10ish seconds

Hello,I got this problem with spotify the last few weeks and cant seem to fix it.It just stops playing after 10ish seconds, sometimes its longer, sometimes shorter.I tried the following solutions:-Remove app, clear cache, install app-Above but the th...

VosD
Casual Listener
Hello, I got this problem with spotify the last few weeks and cant seem to fix it. It just stops playing after 10ish seconds, sometimes its longer, sometimes shorter. I tried the following solut...
2021-01-09 7:28:30 PM
2023-12-15 3:47:44 PM
asaraludu
Casual Listener
23815 Views
8 replies
1 likes
Account

23815 Views
8 replies
1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Merlinmystery
Visitor
I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...
2023-10-11 7:39:20 AM
2023-10-12 9:53:12 AM
Joan
Moderator
839 Views
1 replies
1 likes
Account
Premium

839 Views
1 replies
1 likes

Superuser Contribution Phone died, spotify auto logged out, music deleted. Happens every time.

Plan:PremiumUsa, Delaware DeviceApple IPhone 11 Pro MaxOperating SystemLatest IOS Attempted solutions to fix the problem:Logging out and logging back indeleting Spotify and re downloading Spotifytrying Spotify betareseting all Spotify settingsclearin...

stevencookiesp
Casual Listener
Plan: Premium Usa, Delaware Device Apple IPhone 11 Pro Max Operating System Latest IOS Attempted solutions to fix the problem: Logging out and logging back in deleting Spoti...
2022-08-31 6:06:49 AM
2022-09-04 5:02:13 PM
Elena
Moderator
433 Views
1 replies
0 likes
Account
devices
iphone
Premium

433 Views
1 replies
0 likes

Superuser Contribution Shuffle all Playlists but One Doesn't

PlanPremiumCountryARDeviceiPhone XSOperating SystemiOS 13 My Question or IssueHello. I'm having the following problem: I have the shuffle option enabled for all my playlists like this (please see the green dot at the left bottom): And if I choose ano...

sp885
Casual Listener
Plan Premium Country AR Device iPhone XS Operating System iOS 13 My Question or Issue Hello. I'm having the following problem: I have the shuffle option enabled for all my playlists ...
2019-09-23 3:49:01 PM
2022-02-04 4:03:33 PM
BR39a
Visitor
2748 Views
13 replies
0 likes
Account

2748 Views
13 replies
0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Maglie22
Visitor
...onditions. I tried going to settings and turning off microphone for Spotify to see if that brought me back to beginning original steps, it did not. Next I signed out of my account, that did not help. I d...
2020-05-28 11:46:11 AM
2020-05-28 4:28:30 PM
Xenia
Moderator
706 Views
1 replies
0 likes
Account
Other

706 Views
1 replies
0 likes

Crashes when logging in/opening

PremiumCanada DeviceiPhone 7 plus Operating System(iOS 13.1.3) My Question or IssueEvery time I log into spotify on my ios device, the application crashes. Every other account of my family members has not, and my account seems to function on other de...

ManfRey19
Visitor
...ther account of my family members has not, and my account seems to function on other devices. But, whenever I sign into my own, it crashes, I am never able to open it without pressing or viewing a...
2019-10-22 12:28:56 AM
2019-10-24 10:08:38 PM
Loxer
Community Legend
1171 Views
1 replies
0 likes
Account
Other
Premium

1171 Views
1 replies
0 likes

Local File Issues

PlanPremium Device(iPhone 6S and MacBook Pro early 2015) Operating System(iOS 12.1 and macOS High Sierra 10.13.6) I have downloaded two songs in .mp3 format and they have transferred from my files on my MacBook to my local files on Spotify. The songs...

Melea_phd
Newbie
Plan Premium Device (iPhone 6S and MacBook Pro early 2015) Operating System (iOS 12.1 and macOS High Sierra 10.13.6) I have downloaded two songs in .mp3 format and they ...
2018-11-07 2:07:33 AM
438 Views
0 replies
0 likes
Account
Other

438 Views
0 replies
0 likes

Solved!! my spotify app is weird

Plan planing to have premiumCountry DeviceiPhone 6sOperating Systemios 10My Question or Issuei installed the app but it says that "spotify premium cant be purchased in this app". And the app is not the usual app. its weird. please help meee

MissC1
Newbie
Plan planing to have premium Country Device iPhone 6s Operating System ios 10 My Question or Issue i installed the app but it says that "spotify premium cant be purchased in thi...
2018-07-16 5:53:51 PM
2018-07-16 6:46:08 PM
Noah
Spotify Star
1864 Views
1 replies
0 likes
Account
Free
Login
Premium
Subscription

1864 Views
1 replies
0 likes

Changing accounts on iPhone

PlanFree/PremiumCountry DenmarkDeviceiPhone 5s My Question or Issue So I tried to log on to my sisters account on my iPhone but since both account are made with Facebook it wont log in even though we logged her on on my Facebook app.the only option i...

Amalie_Toxværd
Casual Listener
Plan Free/Premium Country Denmark Device iPhone 5s My Question or Issue So I tried to log on to my sisters account on my iPhone but since both account are made with F...
2018-07-09 4:41:01 PM
2018-07-09 6:43:14 PM
Nico
Community Legend
2977 Views
3 replies
0 likes
Account
Login

2977 Views
3 replies
0 likes

Updates setting options

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?

dashrip87
Roadie
The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?
2018-04-26 9:44:46 PM
2018-04-27 5:43:15 PM
dashrip87
Roadie
637 Views
2 replies
0 likes
Account

637 Views
2 replies
0 likes

Sister’s music scrobbling to my account

Hey, so I share my spotify account with my sister, she uses it on her iphone and i use it on my laptop and iphone. Up until now I’ve had no trouble with scrobbles, my music scrobbles to my last.fm from both my laptop and my phone. However, this past ...

em-k
Newbie
Hey, so I share my spotify account with my sister, she uses it on her iphone and i use it on my laptop and iphone. Up until now I’ve had no trouble with scrobbles, my music scrobbles to my last.fm f...
2018-04-11 5:21:30 PM
2018-04-11 8:17:59 PM
Bethany_Dawn
Community Legend
922 Views
1 replies
0 likes
Account
devices
last.fm
listening
scrobbles
scrobbling

922 Views
1 replies
0 likes

IOS Playlist Issue

I have a huge playlist that i add all of my favorite songs to that has over 2700 songs now. Sometimes if I like a whole album I will add the whole album to my playlist. When I try to play from the top of the playlist where a new album was just added ...

user-removed
Visitor
I have a huge playlist that i add all of my favorite songs to that has over 2700 songs now. Sometimes if I like a whole album I will add the whole album to my playlist. When I try to play from the to...
2017-03-21 11:05:58 PM
2017-04-01 9:27:16 AM
danicamachox
Music Fan
567 Views
1 replies
0 likes
Account
Other
Premium
Subscription

567 Views
1 replies
0 likes

I can't start my Spotify on my iPhone

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" because I have a...

CaioTMW
Regular
...So, I went to the option "Log In" because I have a registered account, but I log with Facebook, so I clicked in the Facebook option, it started loading and a screen of Facebook apperead saying: Y...
2017-03-18 7:26:55 PM
522 Views
0 replies
0 likes
Account
Login

522 Views
0 replies
0 likes

Superuser Contribution My account's glitching up

Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch too with Siri. I closed the app, but it didn't work...

JuanVides02
Regular
Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to g...
2016-08-11 2:33:34 PM
2017-01-07 12:57:25 PM
JuanVides02
Regular
943 Views
2 replies
0 likes
Account
Premium
Security
Subscription
Unlimited

943 Views
2 replies
0 likes

Family account and deleting files

Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers

mintymurray
Casual Listener
Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideas Cheers
2016-11-19 11:20:29 AM
391 Views
0 replies
0 likes
Account
i phone

391 Views
0 replies
0 likes

Cannot search on iphone ios10

Hello. I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my iphone it simply says "an error occured, try again." Work...

Ryanmatthew39
Newbie
Hello. I have been paying for my premium since I was in college. I now pay full price for it because I love the app. For some reason, whenever I click on search, browse, home, or Radio from my...
2016-11-13 3:36:32 AM
2016-11-13 3:00:44 PM
Maxim
Spotify Star
455 Views
1 replies
0 likes
Account

455 Views
1 replies
0 likes

Solved!! Help I have a iPhone 4 and it won't let me put in a birthdate it the birthdate set as 2444BE Jan 1

ashleygirl0101
Newbie
2016-10-07 5:34:25 PM
2016-10-08 7:00:57 AM
WheresLee
Roadie
940 Views
1 replies
0 likes
Account
Login

940 Views
1 replies
0 likes

Superuser Contribution Spotify not working well at all... tried everything

Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are on different networks. Problems include:When i search for son...

user-removed
Visitor
Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are o...
2016-08-15 9:21:37 AM
2016-08-16 7:24:09 AM
user-removed
Not applicable
741 Views
2 replies
0 likes
Account

741 Views
2 replies
0 likes

Help Playstation account and phone error messages?

So I have Spotify donwloaded on my phone where I had created an account. Then again I have it downloaded on my playstation 4 where I have an account as well. When I am playing it on my phone I always just click on the "play on this device" and choose...

Jzant10
Casual Listener
So I have Spotify donwloaded on my phone where I had created an account. Then again I have it downloaded on my playstation 4 where I have an account as well. When I am playing it on my p...
2016-07-18 11:54:54 AM
2016-07-19 1:49:49 AM
osornios
Spotify Star
758 Views
1 replies
0 likes
Account
deactivating
Help
merge
PlayStation
Premium

758 Views
1 replies
0 likes

Spotify keeps crashing with brand new update

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Every single time. This is getting very irritating as I...

gennabeeee
Casual Listener
...eally fix them if you want people to hold onto their premium accounts. I only have a few days before I will have to cancel if this "bug" doesn't get fixed. PLEASE HELP!!!!!
2015-08-10 5:30:39 PM
2015-10-31 9:03:24 PM
doodlebugamy
Newbie
2368 Views
9 replies
2 likes
Account
Login
Other
Premium
Subscription

2368 Views
9 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Topics with Label: Account

Forum Posts

iOS Local Files: Easier import with the Files app

Superuser Contribution spotify keeps pausing after 10ish seconds

Superuser Contribution Spotify shutting down

Superuser Contribution Phone died, spotify auto logged out, music deleted. Happens every time.

Superuser Contribution Shuffle all Playlists but One Doesn't

Superuser Contribution Voice Interactions

Crashes when logging in/opening

Local File Issues

Solved!! my spotify app is weird

Changing accounts on iPhone

Updates setting options

Sister’s music scrobbling to my account

IOS Playlist Issue

I can't start my Spotify on my iPhone

Superuser Contribution My account's glitching up

Family account and deleting files

Cannot search on iphone ios10

Solved!! Help I have a iPhone 4 and it won't let me put in a birthdate it the birthdate set as 2444BE Jan 1

Superuser Contribution Spotify not working well at all... tried everything

Help Playstation account and phone error messages?

Spotify keeps crashing with brand new update

Help Wizard

Step 1

Just quickly...

FAQs

Ongoing Issues

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Topics with Label: Account