Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Offline Music.

Labels

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399423 Views
  • 879 replies
  • 326 likes
  • 399423 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78918 Views
  • 124 replies
  • 32 likes
  • 78918 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18076 Views
  • 8 replies
  • 0 likes
  • 18076 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Offline music cannot be played if I am not connected to WiFi/4g

DeviceiPhone 11 Operating SystemSpotify version: 8.7.62.409iOS version: 15.6.1 My Question or IssueHello, I have Spotify premium (Belgium) and for the last 2 days, I can't play my music offline without being connected to the internet (WiFi or 4G). I ...

  • Regular
  • Device iPhone 11   Operating System Spotify version: 8.7.62.409 iOS version: 15.6.1   My Question or Issue Hello,   I have Spotify premium (Belgium) and for the last 2 days, ...
  • gillouche
  • Regular
  • 223 Views
  • 4 replies
  • 0 likes
  • iOS
    Offline Music.
  • 223 Views
  • 4 replies
  • 0 likes