Help Wizard

Step 1

NEXT STEP

Topics with Label: Freezing

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27281 Views
  • 13 replies
  • 33 likes
  • 27281 Views
  • 13 replies
  • 33 likes

Songs randomly freezing

Plan: PremiumCountry: USA Device: iPhone 12 My Question or IssueRandomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pa...

  • Casual Listener
  • ...he song and come back, it will play through without getting stuck at the same point again.  please help - it keeps freezing while I’m singing and I have the unfortunate experience of having t...
  • kaworu_bloodpaw
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • Freezing
    Songs freezing app
  • 384 Views
  • 1 replies
  • 0 likes

iPhone X Spotify App KEEPS freezing and will lock up for 5 or 6 seconds at a time

PlanPremiumCountry U.SDeviceiPhone X ios 12.1 My Question or IssueSpotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seconds at a time. i am on the most current release of Spotify from the app store and it ...

  • Newbie
  • Plan Premium Country  U.S Device iPhone X ios 12.1     My Question or Issue Spotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seco...
  • Loxer
  • Community Legend
  • 1572 Views
  • 1 replies
  • 0 likes
  • Freezing
    iphone
    iphone x
  • 1572 Views
  • 1 replies
  • 0 likes

App unusually slow + Downloaded music

PlanPremium DeviceiPhone 8 My Question or Issue I have quite a bit of music download, ~125 songs, and I have noticed this as the source of my app being slow but only when online. I reinstalled the app and none of the slowness was there, however as so...

  • Visitor
  • Plan Premium   Device iPhone 8  My Question or Issue  I have quite a bit of music download, ~125 songs, and I have noticed this as the source of my app being slow but only when o...
  • Loxer
  • Community Legend
  • 761 Views
  • 2 replies
  • 0 likes
  • downloads issues
    Freezing
    slow speed
  • 761 Views
  • 2 replies
  • 0 likes

App is unresponsive from video in IOS

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (advertisement or music video), the app freezes/becomes unresponsive. The only way to bypa...

  • Newbie
  • Plan Free Country  USA Device iPhone 8 Operating System iOS 11.4.1  My Question or Issue  When I am listening to Spotify on my iphone, whenever a video attempts to play (adver...
  • Billy-J
  • Spotify Star
  • 700 Views
  • 1 replies
  • 0 likes
  • Freezing
    iOS
    iphone
    unresponsive
    video
  • 700 Views
  • 1 replies
  • 0 likes

Won't connect on iPhone

Hi there,Having issues logging in. It just seems to freeze on the loading screen. I've uninstalled and reinstalled the app and it is still not working. Any ideas what I can do?My log in information is correct.

  • Casual Listener
  • Hi there, Having issues logging in. It just seems to freeze on the loading screen. I've uninstalled and reinstalled the app and it is still not working. Any ideas what I can do? My log in infor...
  • Quepa
  • Roadie
  • 563 Views
  • 5 replies
  • 0 likes
  • Freezing
    iOS
    iPhone 6s
    Mobile
  • 563 Views
  • 5 replies
  • 0 likes

Spotify extremely slow on a clear device

I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on it other than the ones it comes with. All apple apps that...

  • Casual Listener
  • I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on i...
  • jfert
  • Roadie
  • 835 Views
  • 1 replies
  • 1 likes
  • Freezing
    ipod
    iPod Touch 5th Gen
    slow
    Speed issue
  • 835 Views
  • 1 replies
  • 1 likes