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Topics with Label: Freezing

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

34400 Views

40 replies

9 likes

  • 34400 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

98956 Views

115 replies

12 likes

Other
  • 98956 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1170 Views

0 replies

0 likes

iOS
  • 1170 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

296017 Views

60 replies

15 likes

  • 296017 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124609 Views

19 replies

38 likes

  • 124609 Views
  • 19 replies
  • 38 likes

Songs randomly freezing

Plan: PremiumCountry: USA Device: iPhone 12 My Question or IssueRandomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pa...

Casual Listener

...he song and come back, it will play through without getting stuck at the same point again.  please help - it keeps freezing while I’m singing and I have the unfortunate experience of having t...

kaworu_bloodpaw

Roadie

749 Views

1 replies

0 likes

Freezing
Songs freezing app
  • 749 Views
  • 1 replies
  • 0 likes

iPhone X Spotify App KEEPS freezing and will lock up for 5 or 6 seconds at a time

PlanPremiumCountry U.SDeviceiPhone X ios 12.1 My Question or IssueSpotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seconds at a time. i am on the most current release of Spotify from the app store and it ...

Newbie

Plan Premium Country  U.S Device iPhone X ios 12.1     My Question or Issue Spotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seco...

Loxer

Community Legend

1831 Views

1 replies

0 likes

Freezing
iphone
iphone x
  • 1831 Views
  • 1 replies
  • 0 likes

App unusually slow + Downloaded music

PlanPremium DeviceiPhone 8 My Question or Issue I have quite a bit of music download, ~125 songs, and I have noticed this as the source of my app being slow but only when online. I reinstalled the app and none of the slowness was there, however as so...

Visitor

Plan Premium   Device iPhone 8  My Question or Issue  I have quite a bit of music download, ~125 songs, and I have noticed this as the source of my app being slow but only when o...

Loxer

Community Legend

1018 Views

2 replies

0 likes

downloads issues
Freezing
slow speed
  • 1018 Views
  • 2 replies
  • 0 likes

App is unresponsive from video in IOS

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue When I am listening to Spotify on my iphone, whenever a video attempts to play (advertisement or music video), the app freezes/becomes unresponsive. The only way to bypa...

Newbie

Plan Free Country  USA Device iPhone 8 Operating System iOS 11.4.1  My Question or Issue  When I am listening to Spotify on my iphone, whenever a video attempts to play (adver...

Billy-J

Spotify Star

976 Views

1 replies

0 likes

Freezing
iOS
iphone
unresponsive
video
  • 976 Views
  • 1 replies
  • 0 likes

Won't connect on iPhone

Hi there,Having issues logging in. It just seems to freeze on the loading screen. I've uninstalled and reinstalled the app and it is still not working. Any ideas what I can do?My log in information is correct.

Casual Listener

Hi there, Having issues logging in. It just seems to freeze on the loading screen. I've uninstalled and reinstalled the app and it is still not working. Any ideas what I can do? My log in infor...

Quepa

Roadie

1053 Views

5 replies

0 likes

Freezing
iOS
iPhone 6s
Mobile
  • 1053 Views
  • 5 replies
  • 0 likes

Spotify extremely slow on a clear device

I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on it other than the ones it comes with. All apple apps that...

Casual Listener

I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on i...

jfert

Roadie

1159 Views

1 replies

1 likes

Freezing
ipod
iPod Touch 5th Gen
slow
Speed issue
  • 1159 Views
  • 1 replies
  • 1 likes