Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSDeviceiPhone 16 ProOperating System(iOS 26.2.1) My Question or IssueSince updating to IOS to 26.2.1 two days ago, Spotify only plays in my car on Apple CarPlay and will not play on my iphone. When I press play on my phone, it imme...
Casual Listener
Plan Premium Country US Device iPhone 16 Pro Operating System (iOS 26.2.1) My Question or Issue Since updating to IOS to 26.2.1 two days ago, Spotify only plays in my car on Apple &n...
Ctoinfo1379
Casual Listener
300 Views
1 replies
0 likes
PlanPremium CountryUSA Device(iPhone 11) Operating System(iOS 15) My Question or IssueThe lyrics on my Spotify app have been glitching for almost 3 weeks now. They either don’t load or the loading screen blocks the lyrics. This happens about 80% of t...
Casual Listener
Plan Premium Country USA Device (iPhone 11) Operating System (iOS 15) My Question or Issue The lyrics on my Spotify app have been glitching for almost...
kaworu_bloodpaw
Roadie
556 Views
1 replies
0 likes
