Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?
Visitor
On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?
blackjay
Regular
6852 Views
5 replies
8 likes
Hi,I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. May you know how to solve it?
Casual Listener
Hi, I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. ...
Billy-J
Spotify Star
3654 Views
6 replies
0 likes
PlanPremiumCountryAustraliaDeviceIphone X, Apple watch series 6Operating SystemIOS 14.0 (phone)Watch OS 7.0.2 (Watch)My Question or IssueI understand that this feature is still in beta, however wanted to report this bug anyway as I have recently foun...
Casual Listener
Plan Premium Country Australia Device Iphone X, Apple watch series 6 Operating System IOS 14.0 (phone) Watch OS 7.0.2 (Watch) My Question or Issue I understand that this feature is still in...
Billy-J
Spotify Star
1452 Views
3 replies
0 likes
PlanPremiumCountryRussiaDeviceApple Watch series 1Operating SystemWatchOS 4.3.2 My Question or IssueHello guys. I just used Spotify on my Apple Watch for all the time but about a week ago I saw that Spotify app disappeared. I didn’t find anything in ...
Visitor
Plan Premium Country Russia Device Apple Watch series 1 Operating System WatchOS 4.3.2 My Question or Issue Hello guys. I just used Spotify on my Apple Watch for all the time but a...
Billy-J
Spotify Star
1036 Views
1 replies
0 likes
Even if I have reinstalled the app on my phone and Remove offline device from the spotify account page, I cannot install spotify on the Apple Watch. This problem lasts from 2019 to 2020, and the application cannot be resolved after many updates.
Visitor
Even if I have reinstalled the app on my phone and Remove offline device from the spotify account page, I cannot install spotify on the Apple Watch. This problem lasts from 2019 to 2020, and the appl...
1326 Views
0 replies
0 likes
hey guys, I’ve noticed that on my Apple Watch 5 is NOT loading a whole playlist which contains 325 tracks! Other playlist which contain, I thing under 100 tracks are loading fine but this one is not loading completely. My Devices;iPhone XSMax, 64gbiO...
Regular
hey guys, I’ve noticed that on my Apple Watch 5 is NOT loading a whole playlist which contains 325 tracks! Other playlist which contain, I thing under 100 tracks are loading fine bu...
1580 Views
0 replies
0 likes
