Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Syncing devices

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47536 Views
  • 15 replies
  • 36 likes
  • 47536 Views
  • 15 replies
  • 36 likes

'Cannot use Spotify Abroad' when I am ... not abroad

Hey there, I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service). I first downloaded Spotify when I was in Germany. I couldn't get it to work properly, so I deleted it. Now I am back in ...

  • Casual Listener
  • Hey there,   I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service).   I first downloaded Spotify when I was in Germany. I...
  • bearmayor
  • Casual Listener
  • 613 Views
  • 1 replies
  • 0 likes
  • iPhone 5S
    Syncing devices
  • 613 Views
  • 1 replies
  • 0 likes

Devices option gone?

From the recent update I notice that the devices tab is gone. I tried to sync my ipod today and nothing happened when I opened spotify then plugged in my ipod. I've been looking around and seen a few other people saying the same thing. Did the syncin...

  • Music Fan
  • From the recent update I notice that the devices tab is gone. I tried to sync my ipod today and nothing happened when I opened spotify then plugged in my ipod. I've been looking around and seen a few...
  • laughedcorey81
  • Music Fan
  • 6026 Views
  • 12 replies
  • 2 likes
  • ipod
    Syncing devices
    Update
  • 6026 Views
  • 12 replies
  • 2 likes

Solved!! Is it possible to sync playlists between iphones?

I had a bunch of local files that I synced to my iPhone a good while back. Everything was good.Since then though, that computer crashed and the local files were not backed up. No biggie, I still had my music on my phone.But then I got a new iPhone, a...

  • Regular
  • I had a bunch of local files that I synced to my iPhone a good while back. Everything was good. Since then though, that computer crashed and the local files were not backed up. No biggie, I still ha...
  • kbrooksc
  • Community Legend
  • 1352 Views
  • 5 replies
  • 0 likes
  • Iphone playlists
    local files
    Syncing devices
  • 1352 Views
  • 5 replies
  • 0 likes

Syncing problem

Hello everyone, Firstly, sorry for my bad english, as it is not my native langage. I recently get an iPhone 5S and it doesn't want to sync my laptop's local songs ! I downloaded without problem the rest of my playlists. On my previous iphone 4, there...

  • Casual Listener
  • Hello everyone,   Firstly, sorry for my bad english, as it is not my native langage.   I recently get an iPhone 5S and it doesn't want to sync my laptop's local songs ! I downloaded wit...
  • user-removed
  • Not applicable
  • 659 Views
  • 3 replies
  • 0 likes
  • Local area network
    Local files for Spotify Mobile
    Syncing devices
  • 659 Views
  • 3 replies
  • 0 likes

Solved!! iPod nano 7 G doesn't appear in Spotify for Windows

Hallo, I have an iPod nano 7G (newest firmware) and a Windows PC (Windows 8.1, newest Spotify version, permium) and the iPod doesn't appear in Spotify. Why? An interesting fact is that the iPhone 6 also doesn't appear in Spotify. I know that there is...

  • Casual Listener
  • Hallo,   I have an iPod nano 7G (newest firmware) and a Windows PC (Windows 8.1, newest Spotify version, permium) and the iPod doesn't appear in Spotify. Why? An interesting fact is that ...
  • flohaase
  • Casual Listener
  • 1542 Views
  • 2 replies
  • 0 likes
  • 7G
    ipod
    Syncing devices
  • 1542 Views
  • 2 replies
  • 0 likes

Local files won't stay synced

Hello, whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode. but when they finished syncing and all the tracks are in the "local ...

  • Casual Listener
  • Hello,   whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode.   ...
  • lexspider
  • Casual Listener
  • 790 Views
  • 2 replies
  • 0 likes
  • iphone
    local files
    local files on iphone
    Local tracks
    Mac
    Syncing devices
  • 790 Views
  • 2 replies
  • 0 likes