Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
About a month ago I listened to a band, and specifically one song from that one band, but I didn't save either the song or the artist. I think I only listened to it on my phone (in the spotify app, to clarify) and there seems to be no history of it t...
Newbie
...o clarify) and there seems to be no history of it there. Nothing on the desktop app, nothing in last.fm because last.fm is kind of a mess (either 7 scrobbles for a single play, 0 scrobbles, or s...
MattSuda
Spotify Star
2415 Views
1 replies
1 likes
I noticed end of last week that the Spotify mobile app was no longer scrobbling to Last.fm. I tried uninstalling and re-installing the app, but that did not fix it. I decided to start playing from the desktop app when possible going forward. However,...
Casual Listener
...he desktop app when possible going forward. However, today I found that now the desktop app no longer scrobbles listens either! Could this be the result of a recent software update?
ackleyrc
Casual Listener
3259 Views
2 replies
1 likes
Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX. Does the new app update on iOS cause this issue?
Regular
Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX. Does the new app update on iOS cause this issue?
steadymindful
Regular
5707 Views
2 replies
0 likes
My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years now on various generations of the iphone and spotify app...
Newbie
My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for y...
user-removed
Not applicable
930 Views
1 replies
0 likes
Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old posts recommending to reinstall the App but before doing that and havi...
Music Fan
Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old p...
JJMG
Newbie
1257 Views
3 replies
0 likes
I'm so frustrated that my iPhone isn't scrobbling! My desktop and tablet (Android) scrobble fine.I have tried fixes suggested elsewhere: logged in and out of the app, removed and reentered my last.fm credentials, changed my last.fm password and updat...
Regular
I'm so frustrated that my iPhone isn't scrobbling! My desktop and tablet (Android) scrobble fine. I have tried fixes suggested elsewhere: logged in and out of the app, removed and reentered my l...
marymarymary
Regular
2523 Views
7 replies
0 likes
Does anybody know if it is possible to scrobble to lastfm the tracks I listen to from playlists offline?
Newbie
Does anybody know if it is possible to scrobble to lastfm the tracks I listen to from playlists offline?
jeremygoh
Community Legend
1443 Views
1 replies
0 likes
