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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Topics with Label: load

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399017 Views
  • 879 replies
  • 326 likes
  • 399017 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78855 Views
  • 124 replies
  • 32 likes
  • 78855 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18058 Views
  • 8 replies
  • 0 likes
  • 18058 Views
  • 8 replies
  • 0 likes

Playlists not loading on iOS 8 on iPad

Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad

  • Casual Listener
  • Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad
  • Joppesj
  • Newbie
  • 790 Views
  • 2 replies
  • 0 likes
  • load
    Playlist iOS
  • 790 Views
  • 2 replies
  • 0 likes

Album pages won't load

When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon enough it's not working again. I've deleted the app and...

  • Visitor
  • When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon e...
  • dj_rojo
  • Casual Listener
  • 2560 Views
  • 1 replies
  • 1 likes
  • album pages
    load
  • 2560 Views
  • 1 replies
  • 1 likes