Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry GermanyDevice(iPhone X)Operating System(iOS 12) My Question or IssueHow the **bleep** can I completely disable Genius?I have already uninstalled "Genius"! I also have the latest version of Spotify and "behind the lyrics" is switche...
Visitor
Plan Premium Country Germany Device (iPhone X) Operating System (iOS 12) My Question or Issue How the **bleep** can I completely disable Genius? I have already uninstalled "...
Loxer
Community Legend
7548 Views
3 replies
1 likes
So I have Spotify donwloaded on my phone where I had created an account. Then again I have it downloaded on my playstation 4 where I have an account as well. When I am playing it on my phone I always just click on the "play on this device" and choose...
Casual Listener
So I have Spotify donwloaded on my phone where I had created an account. Then again I have it downloaded on my playstation 4 where I have an account as well. When I am playing it on my ph...
osornios
Spotify Star
925 Views
1 replies
0 likes
