Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!
Newbie
I am new to Spotify and opted for the free trial but it still charged my cc $5.40. Please help!!!
osornios
Spotify Star
553 Views
1 replies
0 likes
I paid for premium earlier but it's still not updated my profile? How long does this usually take?
Newbie
I paid for premium earlier but it's still not updated my profile? How long does this usually take?
MattSuda
Spotify Star
445 Views
1 replies
0 likes
I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to my account and cancelled the automatic billing. A ...
Visitor
I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to...
Fishtaco
Community Legend
1139 Views
4 replies
0 likes
Fantastic... Worth buying --- but how ??? It tells me that my 48hrs have ended and I require the premium. No in app purchase available and only premium add-ons in the App Store ... Only option is - stream for free on the PC... Spotify --- you've lost...
Newbie
Fantastic... Worth buying --- but how ??? It tells me that my 48hrs have ended and I require the premium. No in app purchase available and only premium add-ons in the App Store ... Only option is - s...
Peter__
Community Legend
2341 Views
3 replies
0 likes
