Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: location

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47418 Views
  • 15 replies
  • 36 likes
  • 47418 Views
  • 15 replies
  • 36 likes

Playback Failed - We’re not able to play this video in your location.

PlanPremiumCountry USA - WA - SeattleDeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Constantly music stops playing entirely when playing back from top playlists, or when shuffling an Artist. When I open the Spotify App to see what’s up, ...

99B64513-B8F7-461B-9970-7D2E70EE0376.png
  • Casual Listener
  • ...op playlists, or when shuffling an Artist. When I open the Spotify App to see what’s up, I get the message “Playback Failed - We’re not able to play this video in your location.”   I have S...
  • Luke
  • Spotify Star
  • 6929 Views
  • 3 replies
  • 4 likes
  • iOS
    location
    Playback Failed
    Premium
    video
  • 6929 Views
  • 3 replies
  • 4 likes