Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi everyone, I've got a problem here. I have a mix of english and chinese songs in my library, and everything (both english and chinese songs) were arranged in alphabetical order until very recently. Chinese songs were arranged together with the engl...
Newbie
Hi everyone, I've got a problem here. I have a mix of english and chinese songs in my library, and everything (both english and chinese songs) were arranged in alphabetical order until v...
celestelcx
Newbie
2321 Views
2 replies
3 likes
Hi!I've been searching for this topic but couldn't really find one that was specific about the Iphone 6. I've got Spotify Premium and use it on 3 devices: a Samsun 4, an ASUS laptop and an Iphone 6. On the first two devices I managed to get my songs ...
Newbie
...phone 6. On the first two devices I managed to get my songs in alphabetical order on either the song, artist or the album. Now my dad, who likes to listen to his own playlist on his Iphone, wanted to h...
Elvis0219
Newbie
9197 Views
2 replies
0 likes
