Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Downloaded music disappears

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33706 Views
  • 13 replies
  • 36 likes
  • 33706 Views
  • 13 replies
  • 36 likes

Downloaded songs repeatedly wiped from my device

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On opening it this morning, it had both logged me out and c...

  • Regular
  • Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On openi...
  • Matbroughton
  • Newbie
  • 718 Views
  • 2 replies
  • 1 likes
  • Bug iOS
    Dowload list problem erased
    Downloaded music disappears
  • 718 Views
  • 2 replies
  • 1 likes

IPhone Turns Off - Offline Library Deletes

Hi Allvery frustrated! I have searched and tried all the recommended solutions but continue to have the following problem:- When my iPhone 6s turns off either by me turning the phone off or the battery dying, my entire offline library deletes. I have...

  • Casual Listener
  • Hi All very frustrated! I have searched and tried all the recommended solutions but continue to have the following problem: - When my iPhone 6s turns off either by me turning the phone off or the b...
  • Bogonder
  • Newbie
  • 670 Views
  • 3 replies
  • 0 likes
  • delete offline
    Downloaded music disappears
    iphone
  • 670 Views
  • 3 replies
  • 0 likes

Lost playlist

Hey!Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs are downloaded, so it should mean that they are somewh...

  • Newbie
  • Hey! Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs a...
  • 409 Views
  • 0 replies
  • 0 likes
  • Downloaded music disappears
    LOST PLAYLIST. AGAIN.
  • 409 Views
  • 0 replies
  • 0 likes

iPhone - Spotify continuously deleting my downloaded tracks

I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs.Every day it continuously crashes and every so often deletes all my downloaded music.I have ample free memory for these songs and have deleted and reinstalled the appl...

  • Newbie
  • I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs. Every day it continuously crashes and every so often deletes all my downloaded music. I have ample free memor...
  • 394 Views
  • 0 replies
  • 0 likes
  • Deleting
    Downloaded music disappears
  • 394 Views
  • 0 replies
  • 0 likes