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Topics with Label: connection

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Forum Posts

Superuser Contribution When will the automatic audio quality change when streaming via wifi or mobile connection?

PlanPremiumCountry NLDevice(iPhone , iPad) My Question or Issue When you choose the automatic audio quality level, it chooses the audio quality depending the type of connection you have. I would like to know when streaming as a premium user, when wil...

Regular

...uality depending the type of connection you have.    I would like to know when streaming as a premium user, when will it choose the highest or medium level when using mobile connection of w...

Kiril

Moderator

4796 Views

9 replies

0 likes

automatic audio
bitrate
connection
settings
streaming quality
  • 4796 Views
  • 9 replies
  • 0 likes

[BUG] Anyone confirm? -> Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

Casual Listener

Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...

620 Views

0 replies

0 likes

celular
connection
dual
esim
sim
  • 620 Views
  • 0 replies
  • 0 likes

Spotify always offline when connected to Car Play

Hi Everyone, Every time I plug my phone into my car and connect via Car Play, I always get the offline message displayed and am not able to stream even though I am connected to the internet. I have tried a clean reinstall, updating both my iPhone and...

Newbie

Hi Everyone,   Every time I plug my phone into my car and connect via Car Play, I always get the offline message displayed and am not able to stream even though I am connected to the internet....

1152 Views

0 replies

1 likes

Car Play
connection
iOS
  • 1152 Views
  • 0 replies
  • 1 likes

Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

Music Fan

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now.   I've been using Spotify for a few years just fine. But I had a free account. A month ago ...

power_max_9000

Music Fan

7183 Views

4 replies

0 likes

albumart
connection
slow
  • 7183 Views
  • 4 replies
  • 0 likes

DNS problem (over cellular) NOT wi-fi

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in,...

Newbie

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone....

808 Views

0 replies

0 likes

connection
LTE
problems
  • 808 Views
  • 0 replies
  • 0 likes

Spotify Running Dissappears

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...

Newbie

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it agai...

user-removed

Not applicable

449 Views

1 replies

0 likes

connection
Running
  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Songs dont play when on Iphone, but I have premnium acount and full bars LTE connection

When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is very frustrating because I am paying for premnium service. I...

Newbie

When on my iPhone  I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is v...

Amarro

Community Legend

1386 Views

1 replies

0 likes

. stop playing
connection
intermittent
internet connection
interrupted
iphone
pause
songs
streaming
  • 1386 Views
  • 1 replies
  • 0 likes

Your Music Lost when opening app and losing service or wifi

Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...

Regular

...ou are losing a connection Your Music collection disappears    What I expected to happen I expected my Your Music library to be there when I open the app regardless of my connection...

Jordi

Community Legend

1167 Views

6 replies

0 likes

connection
Your Music
  • 1167 Views
  • 6 replies
  • 0 likes