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Topics with Label: connection

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 29827 Views
  • 13 replies
  • 35 likes
  • 29827 Views
  • 13 replies
  • 35 likes

Superuser Contribution When will the automatic audio quality change when streaming via wifi or mobile connection?

PlanPremiumCountry NLDevice(iPhone , iPad) My Question or Issue When you choose the automatic audio quality level, it chooses the audio quality depending the type of connection you have. I would like to know when streaming as a premium user, when wil...

  • Regular
  • ...uality depending the type of connection you have.    I would like to know when streaming as a premium user, when will it choose the highest or medium level when using mobile connection of w...
  • Kiril
  • Moderator
  • 4300 Views
  • 9 replies
  • 0 likes
  • automatic audio
    bitrate
    connection
    settings
    streaming quality
  • 4300 Views
  • 9 replies
  • 0 likes

[BUG] Anyone confirm? -> Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

  • Casual Listener
  • Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...
  • 463 Views
  • 0 replies
  • 0 likes
  • celular
    connection
    dual
    esim
    sim
  • 463 Views
  • 0 replies
  • 0 likes

Spotify always offline when connected to Car Play

Hi Everyone, Every time I plug my phone into my car and connect via Car Play, I always get the offline message displayed and am not able to stream even though I am connected to the internet. I have tried a clean reinstall, updating both my iPhone and...

  • Newbie
  • Hi Everyone,   Every time I plug my phone into my car and connect via Car Play, I always get the offline message displayed and am not able to stream even though I am connected to the internet....
  • 841 Views
  • 0 replies
  • 1 likes
  • Car Play
    connection
    iOS
  • 841 Views
  • 0 replies
  • 1 likes

Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

  • Music Fan
  • tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now.   I've been using Spotify for a few years just fine. But I had a free account. A month ago ...
  • power_max_9000
  • Music Fan
  • 5577 Views
  • 4 replies
  • 0 likes
  • albumart
    connection
    slow
  • 5577 Views
  • 4 replies
  • 0 likes

DNS problem (over cellular) NOT wi-fi

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in,...

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  • Newbie
  • I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone....
  • 629 Views
  • 0 replies
  • 0 likes
  • connection
    LTE
    problems
  • 629 Views
  • 0 replies
  • 0 likes

Spotify Running Dissappears

Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...

  • Newbie
  • Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it agai...
  • user-removed
  • Not applicable
  • 354 Views
  • 1 replies
  • 0 likes
  • connection
    Running
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! Songs dont play when on Iphone, but I have premnium acount and full bars LTE connection

When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is very frustrating because I am paying for premnium service. I...

  • Newbie
  • When on my iPhone  I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is v...
  • Amarro
  • Community Legend
  • 1158 Views
  • 1 replies
  • 0 likes
  • . stop playing
    connection
    intermittent
    internet connection
    interrupted
    iphone
    pause
    songs
    streaming
  • 1158 Views
  • 1 replies
  • 0 likes

Your Music Lost when opening app and losing service or wifi

Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...

  • Regular
  • ...ou are losing a connection Your Music collection disappears    What I expected to happen I expected my Your Music library to be there when I open the app regardless of my connection...
  • Jordi
  • Community Legend
  • 932 Views
  • 6 replies
  • 0 likes
  • connection
    Your Music
  • 932 Views
  • 6 replies
  • 0 likes