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On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry NLDevice(iPhone , iPad) My Question or Issue When you choose the automatic audio quality level, it chooses the audio quality depending the type of connection you have. I would like to know when streaming as a premium user, when wil...
Regular
...uality depending the type of connection you have. I would like to know when streaming as a premium user, when will it choose the highest or medium level when using mobile connection of w...
Kiril
Moderator
5735 Views
9 replies
0 likes
Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...
Casual Listener
Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...
722 Views
0 replies
0 likes
Hi Everyone, Every time I plug my phone into my car and connect via Car Play, I always get the offline message displayed and am not able to stream even though I am connected to the internet. I have tried a clean reinstall, updating both my iPhone and...
Newbie
Hi Everyone, Every time I plug my phone into my car and connect via Car Play, I always get the offline message displayed and am not able to stream even though I am connected to the internet....
1300 Views
0 replies
1 likes
tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...
Music Fan
tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago ...
power_max_9000
Music Fan
8257 Views
4 replies
0 likes
I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in,...
Newbie
I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone....
887 Views
0 replies
0 likes
Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it again it was gone again. I repeated the process and it ...
Newbie
Spotify running dissappeared and so I unistalled spotify off of my iPhone and the reinstalled it and then logged in again and it was there so I used it then I closed the app and when I opened it agai...
user-removed
Not applicable
551 Views
1 replies
0 likes
When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is very frustrating because I am paying for premnium service. I...
Newbie
When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is v...
Amarro
Community Legend
1499 Views
1 replies
0 likes
Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...
Regular
...ou are losing a connection Your Music collection disappears What I expected to happen I expected my Your Music library to be there when I open the app regardless of my connection...
Jordi
Community Legend
1463 Views
6 replies
0 likes
