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Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Topics with Label: Possible Bug

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 383251 Views
  • 876 replies
  • 325 likes
  • 383251 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 74340 Views
  • 124 replies
  • 32 likes
  • 74340 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16018 Views
  • 8 replies
  • 0 likes
  • 16018 Views
  • 8 replies
  • 0 likes

When liked songs is enhanced you cant queue the new songs

PlanPremiumCountryNorway DeviceiPhone 13 pro, iOs 16.1.1 (but been like this for a while)My Question or IssueAfter «liked songs» has been enhanced, I can no longer just swipe to queue songs. If I just want to queue one of the enhanced songs I need to...

  • Newbie
  • Plan Premium Country Norway   Device iPhone 13 pro, iOs 16.1.1 (but been like this for a while) My Question or Issue After «liked songs» has been enhanced, I can no longer just swipe to ...
  • MateusM
  • Spotify Star
  • 127 Views
  • 1 replies
  • 1 likes
  • Possible Bug
  • 127 Views
  • 1 replies
  • 1 likes

Volume bug

PlanPremiumCountry DeviceIphone 12Operating SystemIOS 14.6 My Question or Issuei have as many others that when i am connected to my smart tv or Bluetooth devices and i try to adjust the volume lower or higher it goes either to 0 or max! this problem ...

  • Newbie
  • Plan Premium Country   Device Iphone 12 Operating System IOS 14.6   My Question or Issue i have as many others that when i am connected to my smart tv or Bluetooth devices and i ...
  • Billy-J
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • Possible Bug
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Iphone 11 iOS 14.4.2] Spoty mobile app crash

PlanFreeCountryAUSTRIADeviceIPhone 11Operating SystemiOS 14.4.2 My Question or IssueThe mobile app keeps crashing randomly.I already reinstall the app twice.There are no connectivity problem and enough space on the device.

  • Casual Listener
  • Plan Free Country AUSTRIA Device IPhone 11 Operating System iOS 14.4.2   My Question or Issue The mobile app keeps crashing randomly. I already reinstall the app twice. There are no ...
  • Jeremy
  • Spotify
  • 474 Views
  • 3 replies
  • 0 likes
  • Possible Bug
  • 474 Views
  • 3 replies
  • 0 likes

iOS 14.0.1 Widget Description Unicode Character Issues

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14.0.1 My Question or IssueWhen playing a playing a playlist, the description of the playlist is displayed on the widget, which is really nice. How every the characters displayed are no...

  • Casual Listener
  • Plan Premium Country United States Device iPhone X Operating System iOS 14.0.1   My Question or Issue When playing a playing a playlist, the description of the playlist is displayed on...
  • Billy-J
  • Spotify Star
  • 1047 Views
  • 4 replies
  • 0 likes
  • Possible Bug
  • 1047 Views
  • 4 replies
  • 0 likes