Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 10 15.8.6 My Question or IssueThe app HAD finally been functioning quite well for some time so they decided to change something just for the sake of it I guess and guess what it's bad work a...
Music Fan
Plan Premium Country Germany Device iPhone SE Operating System iOS 10 15.8.6 My Question or Issue The app HAD finally been functioning quite well for some time so they decided to cha...
152 Views
0 replies
0 likes
PlanPremium individual CountryNigeria DeviceiPhone XROperating SystemiOS 18 My Question or Issuewhen ever i am playing a song, and i minimize Spotify to use another app, if i come back to Spotify another song enters and I don’t like that i have tried...
Visitor
Plan Premium individual Country Nigeria Device iPhone XR Operating System iOS 18 My Question or Issue when ever i am playing a song, and i minimize Spotify to use another...
MateusM
Spotify Star
249 Views
1 replies
0 likes
Its been a few months that my friend and me fell apart and there is this blend that has been there between us. Since the past few days I have been trying to leave the blend and spotify doesn’t allow me, it has been saying “Something went wrong. Try a...
Newbie
Its been a few months that my friend and me fell apart and there is this blend that has been there between us. Since the past few days I have been trying to leave the blend and spotify doesn’t...
Amay
Spotify Star
1503 Views
1 replies
0 likes
This strange file popped up on my computer after I plugged my iPad in. This file is also on the ipad but I haven’t used it in about a year and is attached to an old Spotify I no longer have access to... I’ll post a screenshot.. just wondering what th...
Visitor
This strange file popped up on my computer after I plugged my iPad in. This file is also on the ipad but I haven’t used it in about a year and is attached to an old Spotify I no longer have access to...
1032 Views
0 replies
0 likes
