Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryJapan DeviceiPhone 11 Operating SystemiOS 13 My Question or IssueHello, I have a problem with the Lyrics function of Spotify. I am using the Japanese premium version of Spotify which gives me access to the synchronized song lyrics t...
Visitor
Plan Premium Country Japan Device iPhone 11 Operating System iOS 13 My Question or Issue Hello, I have a problem with the Lyrics function of Spotify. I am using the Japan...
Marty17
Casual Listener
5339 Views
15 replies
4 likes
PlanPremiumCountrySpainDeviceiPhone11Operating SystemiOS 14.1My Question or IssueI was listening to music and when I plugged my earphones through the lightning port I wasn’t able, when I paused the music, to resume it again. Everytime I touched the p...
Casual Listener
Plan Premium Country Spain Device iPhone11 Operating System iOS 14.1 My Question or Issue I was listening to music and when I plugged my earphones through the lightning port I wasn’t able, w...
Ivan
Spotify Legend
1113 Views
3 replies
0 likes
Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playlist from the download and try again but I still see the cont...
Casual Listener
Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playl...
nev_s
Casual Listener
1230 Views
2 replies
0 likes
