Plan
Premium
Device
iPhone XR, iPad Mini 4
Operating System
iOS 13.1.3
My Question or Issue
Ever since I recently updated my Spotify app, it's been impossible to get into. Each time I tap on the app on either my phone or iPad, it immediately glitches out. I've tried using a different WiFi network, logging out of the account I use and logging back in (whenever I can), logging into a different account, deleting the app and redownloading (several times), restarting my device (multiple times), and I even reset my phone's settings. It still doesn't work. The app seems to work whenever I turn on offline mode (if I'm fast enough to reach the settings for it), however in the mode it doesn't even let me see my playlists. As soon as I turn it off, the app starts to glitch again. I've searched this up and found many other forums and fixes, but most of them don't work. Please help!
Hey @keyy_, welcome to the Community.
Hope you're doing great!
Other users seem to having this issue as well.
Please add your +VOTE and details in this Ongoing Issue thread.
Make sure to follow it for updates on the matter as well.
Thanks 🙂
thanks for the welcome! I'll be sure to do that!
Anytime 🙂
Let me knw if you need more help!
I'd also suggest updating to iOS 13.2 as it was released yesterday.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…