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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43806 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109403 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1662 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

302013 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127966 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify Connect doesn’t work... until I turn off my watch.

PlanPremiumCountryDenmark DeviceiPhone 11 Pro (also on iPhone 8+), Apple Watch 4Operating SystemiOS 13.1.2Speaker Setup: Heos 1 HS2, Marantz NR1608 So here is what happens:I try and connect to my speakers using Spotify Connect, but nothing shows up i...

Regular

Plan Premium Country Denmark   Device iPhone 11 Pro (also on iPhone 8+), Apple Watch 4 Operating System iOS 13.1.2 Speaker Setup: Heos 1 HS2, Marantz NR1608   So here is what hap...

ptp1791

Visitor

6646 Views

9 replies

3 likes

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Now Playing screen auto-locks even when charging - iPhone X

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12.4 Spotify version:8.5.15.681 My Question or IssueI enjoy seeing the album art while I drive, or listen to music at work. I have both a car charger that's always plugged in, and a charger at wo...

Visitor

  Plan Premium Country USA Device iPhone X Operating System iOS 12.4   Spotify version: 8.5.15.681     My Question or Issue I enjoy seeing the album art while I dri...

RevManzin

Casual Listener

4033 Views

14 replies

17 likes

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CLEARING UP QUEUE LIST TECHNIQUE FOR iPHONE

MY SOLUTION (Worked on my iOS13 update) I just figured out a very vogue yet working solution to this "Clearing up Queue" issue if you are on an iPhone (mainly on iOS13 as I'm on it).Firstly and importantly, turn off your "Repeat" and "Shuffle" trigge...

Casual Listener

MY SOLUTION (Worked on my iOS13 update)   I just figured out a very vogue yet working solution to this "Clearing up Queue" issue if you are on an iPhone (mainly on iOS13 as I'm on it). Firs...

769 Views

0 replies

0 likes

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Spotify - Chromecast Audio

PlanPremiumCountryUSADeviceiPhone > Spotify > Chromecast AudioOperating SystemN/A My Question or IssueI am about to purchase a Chromecast Audio device to throw Spotify at, but am coming across many support threads about this having a lot of issues. A...

Music Fan

Plan Premium Country USA Device iPhone > Spotify > Chromecast Audio Operating System N/A   My Question or Issue I am about to purchase a Chromecast Audio device to throw Spotify ...

705 Views

0 replies

0 likes

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Downloaded icon not going away when removing song

PlanFree/PremiumUSA DeviceiPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) I'm having a really hard time dealing with offline/downloaded songs in this app. How can I delete individual songs, right now I have to go the artist's alb...

Newbie

Plan Free/Premium USA   Device iPhone 8  Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I'm having a really hard time dealing with offline/downloaded son...

702 Views

0 replies

2 likes

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Solved!! Sorting playlists

PlanPremiumCountryUK DeviceiPhone 7 Plus Operatingios 13 My Question or Issuei find it very time consuming and frustrating With the amount of time it takes for me to play music from my music libraby i have many playlists which appear in the order I s...

Regular

  Plan Premium Country UK   Device iPhone 7 Plus  Operating ios 13   My Question or Issue i find it very time consuming and frustrating With the amount of time i...

dereksb3

Regular

1815 Views

2 replies

0 likes

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Sonos speakers are not showing on iPhone app after update

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12.3.1 My Question or IssueSonos speakers are not showing on iPhone app after update. My iPhone is on same wifi as sonos speakers but they are not listed under devices to connect. My wife h...

Visitor

Plan Premium Country Australia Device iPhone X Operating System iOS 12.3.1   My Question or Issue Sonos speakers are not showing on iPhone app after update. My iPhone is on same wifi a...

Dj_Fex

Roadie

3518 Views

5 replies

0 likes

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Incorrect storage info

PlanPremiumCountryGreeceDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueHello there ,I’ve recently came over the fact that the Spotify app and iPhone settings display different free storage available . What’s the problem ?

Newbie

Plan Premium Country Greece Device iPhone XS Max Operating System iOS 12.1.2     My Question or Issue Hello there ,I’ve recently came over the fact that the Spotify app and iPhon...

Sissing

Casual Listener

1718 Views

4 replies

1 likes

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What‘s wrong with you Spotify ?

1. I have the best Wi-Fi network and still some Spotify pages are not available or it takes a long time to the artist page is available. 2. I have saved all my albums offline, enter my garage where I have no signal: I can not see my albums until I se...

Composer

1. I have the best Wi-Fi network and still some Spotify pages are not available or it takes a long time to the artist page is available.    2. I have saved all my albums offline, enter my...

735 Views

0 replies

0 likes

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Changing volume playing over Spotify connect UNMUTES all SONOS speakers in group

Plan PremiumCountry Sweden Devices(iPhone XS Max, iPhone 6, iPad, Macbook Air 2018)Operating Systems(iOS/iPadOS 13.1.2, Mojave) My Question or Issue 1. Playing using Spotify Connect to our Sonos speakers that is grouped and some of them is muted. 2. ...

Visitor

Plan Premium Country Sweden   Devices (iPhone XS Max, iPhone 6, iPad, Macbook Air 2018) Operating Systems (iOS/iPadOS 13.1.2, Mojave)   My Question or Issue   1. Playing...

778 Views

0 replies

0 likes

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Spotify connect device repeatedly missing in ios device list after android connection

PlanPremiumDeviceiPhone 8Operating SystemiOS 12 My Question or IssueSince about two months, my Onkyo TX-8250 device repeatedly goes missing in my Spotify connect devices list, as soon as my wife uses the same Onkyo device with her Android phone with ...

Regular

Plan Premium Device iPhone 8 Operating System iOS 12   My Question or Issue Since about two months, my Onkyo TX-8250 device repeatedly goes missing in my Spotify connect devices list, as...

pylsfc

Regular

1616 Views

1 replies

4 likes

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Cannot connect to Facebook

when I click "connect to Facebook" it takes me to this page where it says "you have logged in in Spotify before, do you want to continue?" And I click to continue and then it goes back to Spotify but nothing happens and my friends do not pop up like ...

Newbie

  when I click "connect to Facebook" it takes me to this page where it says "you have logged in in Spotify before, do you want to continue?" And I click to continue and then it goes back to Spo...

Loxer

Community Legend

940 Views

1 replies

0 likes

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Can’t reinstall Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify was accidentally deleted off my iPhone. I've tried numerous times to reinstall from A...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Loxer

Community Legend

784 Views

1 replies

0 likes

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  • 1 replies
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Why does Spotify force you to download a whole album (bonus tracks etc) rather than selected tracks?

Plan: Premium FamilyCountry: UK Device: iPhone 7Operating System: iOS 12 I'm big on listening to albums on Spotify over playlists most of the time, but I'm never really keen on the bonus tracks, live versions and remixes that get tacked onto the end ...

Casual Listener

Plan: Premium Family Country: UK   Device: iPhone 7 Operating System: iOS 12   I'm big on listening to albums on Spotify over playlists most of the time, but I'm never really keen on ...

eltoch

Composer

1464 Views

1 replies

0 likes

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Searched Songs and Songs in playlist don't play alone

Plan: FreeUnited States Spotify AppIphone 6s+App version 8.5.25.760 Hello,I've recently started this account and recently the Spotify app on my iPhone wasn't working correctly. When songs that are searched up are clicked, only the related albums or p...

Visitor

 Plan: Free United States   Spotify App Iphone 6s+ App version 8.5.25.760   Hello, I've recently started this account and recently the Spotify app on my iPhone wasn't working c...

eltoch

Composer

982 Views

1 replies

0 likes

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Solved!! Randomly lost all my playlists

I have an iPhone , the premium subscription, from USA and for some reason all my playlists are gone. I am not connected via Facebook just my email and it won’t allow me to recover the playlists because I never deleted them. Help!

Casual Listener

I have an iPhone , the premium subscription, from USA and for some reason all my playlists are gone. I am not connected via Facebook just my email and it won’t allow me to recover the playlists becau...

Loredona64

Visitor

1884 Views

3 replies

0 likes

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Solved!! IOS 13 bug

im a beta user for ios 13, and ive been experiencing bug where the spotify stops playing when i switch to other apps, i know its normal to experience bug as a beta user. just checking in PlanPremiumCountryMalaysia Device(iPhone X)Operating System(iOS...

Casual Listener

im a beta user for ios 13, and ive been experiencing bug where the spotify stops playing when i switch to other apps, i know its normal to experience bug as a beta user. just checking in  &nbsp...

Enzas

Casual Listener

15771 Views

16 replies

3 likes

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Removing a song from Playlist

Why is it so hard to remove a song from a playlist?It should be one click, followed by a "are you sure" prompt.I still cannot figure out how to do this.Seems Spotfiy is getting more cryptic and harder to use all the time

Visitor

Why is it so hard to remove a song from a playlist? It should be one click, followed by a "are you sure" prompt. I still cannot figure out how to do this. Seems Spotfiy is getting more cryptic a...

Loxer

Community Legend

776 Views

1 replies

0 likes

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  • 1 replies
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Oops! Sorry, we couldn't share to Instagram Stories, try again later

Plan - PremiumCountry - USADevice - iPhone XROperating System - iOS 13.1.1 My Question or Issue I've tried: reinstalling both apps, restarting my phone, ensuring iOS is up to date, ensuring I'm not Offline. Nothing works. Been dealing with this since...

Casual Listener

Plan - Premium Country - USA Device - iPhone XR Operating System - iOS 13.1.1   My Question or Issue   I've tried: reinstalling both apps, restarting my phone, ensuring iOS i...

m1k3rock

Casual Listener

4045 Views

2 replies

7 likes

bug
Instagram
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Finding a song i nmy liked songs...

How the heck do I search for a song that I previously clikced as LIKES or one that is in one of my own playlists?

Visitor

How the heck do I search for a song that I previously clikced as LIKES or one that is in one of my own playlists?

Bethany_Dawn

Community Legend

787 Views

1 replies

0 likes

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  • 1 replies
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