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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37123 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102623 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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  • 19 replies
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Queue keeps playing same playlist

I put one of my playlists in my queue the other day and now I can’t get other playlists to play. If I try to play another, it will play one song from that list and then continue to play the first playlist. I’ve tried closing and reopening Spotify, lo...

Casual Listener

I put one of my playlists in my queue the other day and now I can’t get other playlists to play. If I try to play another, it will play one song from that list and then continue to play the first pla...

Erinelizabeth88

Casual Listener

3817 Views

2 replies

0 likes

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  • 2 replies
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Spotify Won’t Work Offline

Just recently my Premium that I’ve had for a couple years now hasn’t been working offline. It started using my data for songs I have downloaded already. It won’t play any songs unless I’m connected to Wifi or my cellular data. I tried signing out of ...

Visitor

Just recently my Premium that I’ve had for a couple years now hasn’t been working offline. It started using my data for songs I have downloaded already. It won’t play any songs unless I’m connected t...

Loxer

Community Legend

1081 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can’t change shuffle setting

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe new update seems to have removed the little button that lets you control the shuffle mode. Has th...

Casual Listener

Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The new update ...

Loxer

Community Legend

1319 Views

2 replies

0 likes

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  • 2 replies
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Stop Suggestions/Play single Artist or Album

I have a premium plan, using iPhone 7 and Spotify App V8.5.21.770 in US. Issue: I search for an artist and select their album and select "Shuffle Play" Or select 1st song in the album. Instead of playing this album Spotify is playing other artists an...

Visitor

I have a premium plan, using iPhone 7 and Spotify App V8.5.21.770 in US.   Issue: I search for an artist and select their album and select "Shuffle Play" Or select 1st song in the album. Inste...

Loxer

Community Legend

1099 Views

1 replies

0 likes

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  • 1 replies
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Display on when connected to power

DeviceiPhone 8Operating SystemLatest iOS My Question or IssueSince some updates I miss a feature which helps to skip songs and browse the library easily during driving: I connected my phone with my car's Bluetooth and power and the display stayed on....

Visitor

Device iPhone 8 Operating System Latest iOS   My Question or Issue Since some updates I miss a feature which helps to skip songs and browse the library easily during driving: I connected m...

Loxer

Community Legend

820 Views

1 replies

1 likes

  • 820 Views
  • 1 replies
  • 1 likes

Recent Update - Album Length Missing

Did they really just remove the metric for the length of an album entirely from mobile? I really hope it's just hidden in a dumb place. How convenient to have to separately look that up now for no reason. The presentation at the top was perfect. Plan...

Casual Listener

Did they really just remove the metric for the length of an album entirely from mobile? I really hope it's just hidden in a dumb place. How convenient to have to separately look that up now for no re...

lilitu93

Music Fan

10164 Views

19 replies

53 likes

  • 10164 Views
  • 19 replies
  • 53 likes

[iOS] Podcast Queue bug

PlanPremiumCountryUnited StatesDeviceiPhone XR and 6SOperating SystemiOS 13.1.2 My Question or IssueWhen a podcast is playing on iOS it is impossible to view the queue. The queue button which appears on the song view does not exist on the podcast vie...

Newbie

  Plan Premium Country United States Device iPhone XR and 6S Operating System iOS 13.1.2   My Question or Issue When a podcast is playing on iOS it is impossible to view the queu...

840 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Podcasts keep going back to the same older podcast after each podcast finishes

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.1.2 My Question or IssueI'm currently listening to the SuperMegaCast around ep52, after i finish each podcast it goes back to ep31, then ep5, every single time. I've tried setting them to unpla...

Visitor

      Plan Premium Country US Device iPhone X Operating System iOS 13.1.2   My Question or Issue I'm currently listening to the SuperMegaCast around ep52, after i fin...

514 Views

0 replies

0 likes

Podcasts
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[Apple TV] Audio AirPlay after sleep/wake up

PlanPremiumCountryFranceDeviceApple TV 4KOperating SystemtvOS 13 My Question or IssueIf the current audio output route is an AirPlay speaker, then after a sleep/wake up of the device the audio output is on TV speaker although the AirPlay speaker is s...

Visitor

Plan Premium Country France Device Apple TV 4K Operating System tvOS 13   My Question or Issue If the current audio output route is an AirPlay speaker, then after a sleep/wake up of th...

1256 Views

0 replies

1 likes

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  • 0 replies
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Apple TV App : choose speakers

Plan : PremiumCountry : France DeviceApple TV 4KOperating SystemTV OS13 Hi all.First of all excuse me for my english....I Am so Glad that Spotify launch the App for the Apple TV.Navigate between my playlists and albums directly on the Television is a...

Regular

Plan : Premium Country : France   Device Apple TV 4K Operating System TV OS13   Hi all. First of all excuse me for my english.... I Am so Glad that Spotify launch the App...

869 Views

0 replies

2 likes

AppleTV
TVOS13
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  • 2 likes

Syncing music from iTunes on my computer to my iPhone (MP3 files)

Plan: PremiumCountry: USA Device: iPhone XS Max and MacBook Pro (late 2013)Operating System: iOS 13.1Using the newest versions of Spotify on my Macbook Pro and iPhone This has been bothering me for years now, so I've refrained from even trying to eve...

Music Fan

Plan: Premium Country: USA   Device: iPhone XS Max and MacBook Pro (late 2013) Operating System: iOS 13.1 Using the newest versions of Spotify on my Macbook Pro and iPhone   This has...

1001 Views

0 replies

2 likes

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No album artwork in offline mode

So I've been using Spotify since last February. The app had a problem, but was solved in patch 2.1. The problem was that album covers didn't show up in offline mode. But since September(!!!), I get this bug again, every time i want to use spotify in ...

Newbie

So I've been using Spotify since last February. The app had a problem, but was solved in patch 2.1. The problem was that album covers didn't show up in offline mode. But since September(!!!), I get t...

Mahirishi

Casual Listener

3286 Views

5 replies

5 likes

Album Cover
Offline listening
  • 3286 Views
  • 5 replies
  • 5 likes

Spotify can’t share music on instagram

PremiumCountry netherlandsphone iphone 8 plusOperating System. (iOS 13.2) My Question or IssueI updated my phone I can't share my music to instagram. I tried to intall the apps again but it didn't worl out

Visitor

    Premium Country netherlands phone iphone 8 plus Operating System. (iOS 13.2)   My Question or Issue I updated my phone I can't share my music to instagram. I tried to intal...

Loxer

Community Legend

1080 Views

1 replies

1 likes

  • 1080 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't share song through instagram stories

PlanPremium CountryParaguay DeviceiPhone XSOperating SystemiOS 13.1Instagram Version112Spotify version8.5.23 The issue is that i cant share any song, monday everything was ok, then stop working, i tried to reinstall both apps, restart the smartphone,...

Casual Listener

Plan Premium   Country Paraguay   Device iPhone XS Operating System iOS 13.1 Instagram Version 112 Spotify version 8.5.23   The issue is that i cant share any song, mond...

daskun

Casual Listener

1768 Views

2 replies

1 likes

  • 1768 Views
  • 2 replies
  • 1 likes

Solved!! Disconecting headphones pauses spotify on desktop

Hi, today I've noticed a curious bug. I came to work with Spotify playing to my AirPods. I've opened the desktop computer, launches Spotify there, on the dekstop app switched the device to desktop and then I've took the AirPods from my ears. This cau...

Casual Listener

Hi, today I've noticed a curious bug. I came to work with Spotify playing to my AirPods. I've opened the desktop computer, launches Spotify there, on the dekstop app switched the device to desktop an...

andrewvaca

Casual Listener

3277 Views

2 replies

0 likes

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  • 2 replies
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Airplane Mode context menu crash

PlanFree/PremiumCountry DeviceiPhone X(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 12.4.1My Question or IssueRepro:0. Make sure you have at least one downloaded album.1. Go into airplan...

Regular

Plan Free/Premium Country   Device iPhone X (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 12.4.1 My Question or ...

Loxer

Community Legend

1263 Views

1 replies

0 likes

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  • 1 replies
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Lyrics Setting Missing

After signing up for Premium the toggle option to see available Lyrics / Behind the Lyrics is missing. I have deleted and reinstalled the app, deleted the cache, and I'm on the latest version of iOS. Yes, I realize lyrics is not available for every s...

Visitor

After signing up for Premium the toggle option to see available Lyrics / Behind the Lyrics is missing.    I have deleted and reinstalled the app, deleted the cache, and I'm on the latest ...

Loxer

Community Legend

3244 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! INSTAGRAM STORY SHARE PROBLEM

Hi Everbody!I want share story on Instagram but I can't because have a error on picture.This error says "Ops we cant share on instagram stories please try again later." How can I fix this bug need your help thanksI use spotify version 8.5.26 PlanPrem...

Visitor

Hi Everbody! I want share story on Instagram but I can't because have a error on picture.This error says "Ops we cant share on instagram stories please try again later." How can I fix this bug need ...

Loxer

Community Legend

1778 Views

1 replies

1 likes

  • 1778 Views
  • 1 replies
  • 1 likes

Solved!! I've been getting an error message when I try to share my music via Ig story

Every time I try to share my spotify music through my Instagram story it gives me the following error: "Sorry, we couldn't share to Instagram Stories, try again later" PlanPremiumCountryUSA Device(iPhone XS Max)Operating System(IOS 13.1.2) My Questio...

Newbie

Every time I try to share my spotify music through my Instagram story it gives me the following error: "Sorry, we couldn't share to Instagram Stories, try again later"  Plan Premium Country ...

Loxer

Community Legend

1846 Views

1 replies

2 likes

  • 1846 Views
  • 1 replies
  • 2 likes

Solved!! Can‘t share anything on instagram!!!

PlanPremiumCountry Device(iPhone xs)ios13 can't share anything on instagram. Gets the error to try it later! Have already done everything explained on the forum. Nothing worked!

Casual Listener

Plan Premium Country   Device (iPhone xs) ios13   can't share anything on instagram. Gets the error to try it later! Have already done everything explained on the forum. Nothing wor...

Loxer

Community Legend

1365 Views

1 replies

3 likes

  • 1365 Views
  • 1 replies
  • 3 likes