Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237781 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
118983 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447416 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305561 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumDeviceiPhone 6sOperating SystemiOS 13 My Question or IssueI can barely scroll down on the podcast episode information that contains urls because as soon as I touch the link and before I can scroll down, it brings me to safari and to the pa...
Plan Premium Device iPhone 6s Operating System iOS 13 My Question or Issue I can barely scroll down on the podcast episode information that contains urls because as soon as I touch the...
383 Views
0 replies
0 likes
PlanPremium PlanCountry- Profile says USA but i am in the United Kingdom for graduate School DeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue: I have songs and playlists that i have donwloaded. They will not play in off-line mode a...
Plan Premium Plan Country- Profile says USA but i am in the United Kingdom for graduate School Device Samsung Galaxy S7 Operating System Android My Question or Issue: I h...
Roadie
816 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceApple Watch Series 3Operating SystemWatchOS 5.3.2 My Question or IssueI noticed that, when reproducing a specific song through Spotify Connect, it doesn't appear on the Apple Watch app. When the song starts playing on m...
Plan Premium Country Brazil Device Apple Watch Series 3 Operating System WatchOS 5.3.2 My Question or Issue I noticed that, when reproducing a specific song through Spotify C...
1336 Views
0 replies
3 likes
PlanPremiumCountrySingaporeDeviceiPhone 7, and windows lenovo laptop with windows 10Operating Systemios 12.1.4 My Question or IssueI am unable to download a local files song into my iPhone. When i am playing it on my computer, my iphone shows that th...
Plan Premium Country Singapore Device iPhone 7, and windows lenovo laptop with windows 10 Operating System ios 12.1.4 My Question or Issue I am unable to download a local fil...
Spotify Legend
1048 Views
3 replies
1 likes
I have severe issues to stream Spotify contend to my Libratone ZippMini speaker via AirPlay 2. No issues to use AirPlay 2 to reach my BOSE 700 sound bar. The connection between ZippMini speaker to router must be solid as well because Spotify connect ...
I have severe issues to stream Spotify contend to my Libratone ZippMini speaker via AirPlay 2. No issues to use AirPlay 2 to reach my BOSE 700 sound bar. The connection between ZippMini speaker to ro...
Casual Listener
2084 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 8Operating System13.1.2My Question or IssueI used to be able to shuffle a playlist, but then go in to the list and drag the songs around to any order I wanted. That option seems to have disappeared. I can no lo...
Plan Premium Country Australia Device iPhone 8 Operating System 13.1.2 My Question or Issue I used to be able to shuffle a playlist, but then go in to the list and drag the songs around to a...
Newbie
1317 Views
4 replies
3 likes
Hello,I am an iOS 13 user on iPad, and I've noticed that whenever I close the app, my music crashes. I've tried refreshing the app, restarting my iPad, redownloading it, and everything I can think of, but it still won't go away. If I want to listen t...
Hello, I am an iOS 13 user on iPad, and I've noticed that whenever I close the app, my music crashes. I've tried refreshing the app, restarting my iPad, redownloading it, and everything I can think ...
Community Legend
2165 Views
2 replies
0 likes
PlanPremiumCountryIndonesiaDeviceiPhone 7 PlusOperating SystemiOS 13.1.3Spotify Version 8.5.27Instagram Version115.1 My Question or IssueCan't share anything (playlist, song, album, etc.) to my Instagram Stories. Was working yesterday. Not working to...
Plan Premium Country Indonesia Device iPhone 7 Plus Operating System iOS 13.1.3 Spotify Version 8.5.27 Instagram Version 115.1 My Question or Issue Can't share anything (pl...
Community Legend
911 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceiPhone 7Operating SystemiOS 13.1.3 Latest Update All my daily mixes stop when it reaches the last song in the playlist. My app has the latest update (3 days ago). My OS has the latest update (iOS 13.1.3). I have uninstalled...
Plan Premium Country US Device iPhone 7 Operating System iOS 13.1.3 Latest Update All my daily mixes stop when it reaches the last song in the playlist. My app has the...
Community Legend
1858 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 13.1.3App version8.5.27.1156 My Question or IssueI can no longer ask Siri to play a playlist — this has stopped working only in the last week or so. I used to be able to say "Play my B...
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.1.3 App version 8.5.27.1156 My Question or Issue I can no longer ask Siri to play a playlist — this has ...
1632 Views
0 replies
2 likes
Our track has been live on Spotify for 13 hours. However, the link preview when pasting the track to the song, on any platform, is not the default image and song title, but just a "Whoops!" withouth an image - the link preview you get when you try to...
Our track has been live on Spotify for 13 hours. However, the link preview when pasting the track to the song, on any platform, is not the default image and song title, but just a "Whoops!" withouth ...
Roadie
1002 Views
1 replies
0 likes
-I have local files on my PC.-They are all .mp3-The files are in a folder designated as a local files source-They appear in local files on my PC-I create playlists with them and click "download" on my PC-On the PC they appear in the playlists and pla...
-I have local files on my PC. -They are all .mp3 -The files are in a folder designated as a local files source -They appear in local files on my PC -I create playlists with them and click "downlo...
Roadie
801 Views
1 replies
0 likes
PlanPremiumCountryUK Device(iPhone XS Mac)Operating System(iOS 12.3.1) My Question or IssueI’ve been using Spotify through Bluetooth and the app was showing in the Multimedia menu, now it’s disappeared completely and I’ve got no idea how to bring it ...
Plan Premium Country UK Device (iPhone XS Mac) Operating System (iOS 12.3.1) My Question or Issue I’ve been using Spotify through Bluetooth and the app was showing in t...
Casual Listener
7199 Views
5 replies
1 likes
PlanPremiumCountryUSDeviceiPhone xrOperating SystemiOS 13.1.2My Question or IssueWhen I enter the car, the phone connects automatically with Bluetooth and starts playing spotify when it works fine. Then it asks if I want to use waze and no problems t...
Plan Premium Country US Device iPhone xr Operating System iOS 13.1.2 My Question or Issue When I enter the car, the phone connects automatically with Bluetooth and starts playing spo...
Community Legend
3703 Views
6 replies
0 likes
PlanPremiumCountryUSADevice(iPhone Operating System(iOS 12.2) My Question or IssueHi all, Been having a very specific but tiresome issue with swipe to queue while filtering my own playlists. It seems that when I pull up a spotify playlist (e.g. Disco...
Plan Premium Country USA Device (iPhone 😎 Operating System (iOS 12.2) My Question or Issue Hi all, Been having a very specific but tiresome issue with swipe to queue while ...
Newbie
1699 Views
1 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why does my bluetooth crack when using Spotify it has only started doing this? The bass has ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
1550 Views
2 replies
0 likes
Scrobbles work on spotify on my computer, but not on my phone. I am using an iPhone 6s. Spotify is updated. I am a Spotify Premium user. I have tried the following steps already:-force restarted spotify app multiple times-restarted phone multiple tim...
Scrobbles work on spotify on my computer, but not on my phone. I am using an iPhone 6s. Spotify is updated. I am a Spotify Premium user. I have tried the following steps already: -force restarted ...
Community Legend
1209 Views
1 replies
0 likes
Hi! A few days ago the Spotify app stopped working on my iPad 1st. It keeps trying to connect ... I'm using the latest version compatible with iOS 5.1.1. Help?thanks!
Hi! A few days ago the Spotify app stopped working on my iPad 1st. It keeps trying to connect ... I'm using the latest version compatible with iOS 5.1.1. Help? thanks!
Visitor
26723 Views
70 replies
8 likes
PlanFree/PremiumCountry Device(iPhone 8 plus My Question or Issuei cant detect or see our wifi speakers in the house. Works on other clients, but my phone facing issues.Everything up to date. Speaker restarted, iphone restarted.
Plan Free/Premium Country Device (iPhone 8 plus My Question or Issue i cant detect or see our wifi speakers in the house. Works on other clients, but my phone facing issues. Ev...
766 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuephoto: https://imgur.com/a/F2ZRv3M
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue photo:&...
Community Legend
995 Views
1 replies
0 likes
