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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30731 Views

40 replies

9 likes

  • 30731 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95454 Views

115 replies

12 likes

Other
  • 95454 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

  • 293882 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

  • 123791 Views
  • 19 replies
  • 38 likes

Lyrics Setting Missing

After signing up for Premium the toggle option to see available Lyrics / Behind the Lyrics is missing. I have deleted and reinstalled the app, deleted the cache, and I'm on the latest version of iOS. Yes, I realize lyrics is not available for every s...

Visitor

After signing up for Premium the toggle option to see available Lyrics / Behind the Lyrics is missing.    I have deleted and reinstalled the app, deleted the cache, and I'm on the latest ...

Loxer

Community Legend

3225 Views

1 replies

0 likes

  • 3225 Views
  • 1 replies
  • 0 likes

Solved!! INSTAGRAM STORY SHARE PROBLEM

Hi Everbody!I want share story on Instagram but I can't because have a error on picture.This error says "Ops we cant share on instagram stories please try again later." How can I fix this bug need your help thanksI use spotify version 8.5.26 PlanPrem...

Visitor

Hi Everbody! I want share story on Instagram but I can't because have a error on picture.This error says "Ops we cant share on instagram stories please try again later." How can I fix this bug need ...

Loxer

Community Legend

1769 Views

1 replies

1 likes

  • 1769 Views
  • 1 replies
  • 1 likes

Solved!! I've been getting an error message when I try to share my music via Ig story

Every time I try to share my spotify music through my Instagram story it gives me the following error: "Sorry, we couldn't share to Instagram Stories, try again later" PlanPremiumCountryUSA Device(iPhone XS Max)Operating System(IOS 13.1.2) My Questio...

Newbie

Every time I try to share my spotify music through my Instagram story it gives me the following error: "Sorry, we couldn't share to Instagram Stories, try again later"  Plan Premium Country ...

Loxer

Community Legend

1829 Views

1 replies

2 likes

  • 1829 Views
  • 1 replies
  • 2 likes

Solved!! Can‘t share anything on instagram!!!

PlanPremiumCountry Device(iPhone xs)ios13 can't share anything on instagram. Gets the error to try it later! Have already done everything explained on the forum. Nothing worked!

Casual Listener

Plan Premium Country   Device (iPhone xs) ios13   can't share anything on instagram. Gets the error to try it later! Have already done everything explained on the forum. Nothing wor...

Loxer

Community Legend

1344 Views

1 replies

3 likes

  • 1344 Views
  • 1 replies
  • 3 likes

problem with syncing music from computer to ios device

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 1.13.2 My Question or Issuefor the past couple weeks i have been unable to sync from my windows 10 pc to my iphone 8. I have been seeing other people with similar problems on the forums and it lo...

Regular

  Plan Premium Country USA Device iPhone 8 Operating System iOS 1.13.2   My Question or Issue for the past couple weeks i have been unable to sync from my windows 10 pc to my iph...

Jacob

Community Legend

2098 Views

5 replies

0 likes

  • 2098 Views
  • 5 replies
  • 0 likes

Solved!! Local Files Not Syncing

Plan:Premium Country:USA Device:iPhone 6 I have the local files on my computer (Mac) and they're in a playlist. But when I go to my phone to try to sync it (both on the same wifi) the local file isn't there. I tried putting it in a playlist by itself...

Casual Listener

Plan: Premium   Country: USA   Device: iPhone 6   I have the local files on my computer (Mac) and they're in a playlist. But when I go to my phone to try to sync it (both on t...

Jacob

Community Legend

2021 Views

2 replies

0 likes

  • 2021 Views
  • 2 replies
  • 0 likes

Superuser Contribution Battery drain

PlanPremiumCountryUK DeviceiPhone 6sOperating SystemLatest iOS update My Question or IssueLately my Spotify App seems to be consuming an extreme amount of battery - I’m seeing 50-85% of my battery usage being drained by spotify, with only few mins of...

Casual Listener

Plan Premium Country UK   Device iPhone 6s Operating System Latest iOS update   My Question or Issue Lately my Spotify App seems to be consuming an extreme amount of battery - I’...

Petya

Community Legend

3239 Views

4 replies

0 likes

battery
drain
iOS
  • 3239 Views
  • 4 replies
  • 0 likes

Yamaha Spotify Connect speakers not visible since IOS 13

PlanPremiumCountryNetherlandsDeviceiPhone 8Operating SystemiOS13 My Question or IssueSince I installed iOS13 on my iPhone 8, I can no longer see my Yamaha speakers with Spotify Connect. If I try selecting them from a windows PC with the windows Spoti...

Casual Listener

Plan Premium Country Netherlands Device iPhone 8 Operating System iOS13   My Question or Issue Since I installed iOS13 on my iPhone 8, I can no longer see my Yamaha speakers with Spoti...

PanicFR

Visitor

2520 Views

9 replies

4 likes

  • 2520 Views
  • 9 replies
  • 4 likes

Spotify mobile radio not working

PlanPremiumDeviceiPhone XROperating SystemiOS 13 This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in the radio, the black box comes up in the middle of the screen with the...

Visitor

Plan Premium Device iPhone XR Operating System iOS 13   This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in ...

eltoch

Composer

1307 Views

1 replies

3 likes

  • 1307 Views
  • 1 replies
  • 3 likes

New Bug with Spotify connect

PlanFreeCountryUSDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen I use Spotify connect to cast to Roku or the desktop app, it still makes me shuffle unless I use the other device to control the music. This has been happening since the...

Casual Listener

Plan Free Country US Device iPhone 7 Operating System iOS 12.4   My Question or Issue When I use Spotify connect to cast to Roku or  the desktop app, it still makes me shuffle unl...

lance_374

Casual Listener

935 Views

1 replies

1 likes

  • 935 Views
  • 1 replies
  • 1 likes

I Can't Download Spotify on my Iphone

PlanPremiumCountryBrazilDeviceIphone 4Operating SystemiOS 9.3.6/Windows 10 My Question or IssueI cannot download it on the App Store simply because it requires iOS 10 or superior. I have researched the issue and found that I can download/purchase Spo...

Visitor

Plan Premium Country Brazil Device Iphone 4 Operating System iOS 9.3.6/Windows 10   My Question or Issue I cannot download it on the App Store simply because it requires iOS 10 or supe...

Loxer

Community Legend

1538 Views

1 replies

0 likes

  • 1538 Views
  • 1 replies
  • 0 likes

App is crashing

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music, so I had to pay for a month of Apple Music. Pleas...

Casual Listener

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music...

Loxer

Community Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Solved!! App Crashes after iOS 13.1.2 Update

DeviceiPhone XSOperating SystemiOS 13.1.2 My Question or IssueJust updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately crashes. Is this a bug with the Spotify app, or the iOS versions I am cu...

Casual Listener

Device iPhone XS Operating System iOS 13.1.2   My Question or Issue Just updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately cras...

Jack_stetz

Casual Listener

8077 Views

2 replies

1 likes

  • 8077 Views
  • 2 replies
  • 1 likes

Spotify queue visual bug with iOS smaller text size

PlanPremiumCountryColombiaDevice(iPhone SE)Operating System(iOS 13.1.2) My Question or IssueWhen you change the default text size to the third-to-last text size, Spotify queue glitches and doesn't show the name of the song in queue just shows a black...

Newbie

Plan Premium Country Colombia Device (iPhone SE) Operating System (iOS 13.1.2)   My Question or Issue When you change the default text size to the third-to-last text size, Spotify queu...

Loxer

Community Legend

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

ERROR when sharing Spotify to IG Story

PlanPremiumCountryPolandDeviceiPhone 8iOs 13.1.2 My Question or IssueHello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ongoing issue? Both apps are up to date. Thanks in advance!!

Visitor

Plan Premium Country Poland Device iPhone 8 iOs 13.1.2     My Question or Issue Hello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ong...

Emilia_8

Community Legend

1162 Views

1 replies

0 likes

  • 1162 Views
  • 1 replies
  • 0 likes

Apple Watch app stopped connecting to iPhone Spotify app.

PlanFamily PremiumCountryUSiPhone XsOperating System(WatchOS 6 and iOS 13). Latest updates applied. My Question or IssueThe watch app would. It connect to iPhone app. So can't see what's playing. It kinda partially connected because I can see my libr...

Casual Listener

Plan Family Premium Country US iPhone Xs Operating System (WatchOS 6 and iOS 13). Latest updates applied.    My Question or Issue The watch app would. It connect to iPhone app. So ...

1007 Views

0 replies

3 likes

  • 1007 Views
  • 0 replies
  • 3 likes

Solved!! Can't share Spotify songs to Instagram Stories

Plan: PremiumCountry: ChileDevice: iPhone X, 2018Operating System: iOS 13.1.2 For a couple of days now, I can't post songs to Instagram Stories, all of my apps are up to date. I try to post it and there's a pop-up that says "Sorry we couldn't share, ...

Newbie

  Plan: Premium Country: Chile Device: iPhone X, 2018 Operating System: iOS 13.1.2   For a couple of days now, I can't post songs to Instagram Stories, all of my a...

Loxer

Community Legend

2280 Views

1 replies

4 likes

  • 2280 Views
  • 1 replies
  • 4 likes

Shuffle not toggled on but album is still shuffling sons iphone 8

iphone 8 running iOS 13.1.2 See screen recordingSong playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.

Casual Listener

iphone 8 running iOS 13.1.2   See screen recording Song playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.&...

heybex

Casual Listener

1111 Views

2 replies

0 likes

  • 1111 Views
  • 2 replies
  • 0 likes

Can’t share on Instagram stories

PlanPremiumCountryMalaysiaDevice(iPhone 11 ProOperating System(iOS 13 My Question or IssueCan't share on Instagram stories

Casual Listener

Plan Premium Country Malaysia Device (iPhone 11 Pro Operating System (iOS 13   My Question or Issue Can't share on Instagram stories

eunice5616

Casual Listener

1234 Views

2 replies

3 likes

  • 1234 Views
  • 2 replies
  • 3 likes

New Update, New iPad design

PlanPremiumCountrySpainDeviceIpad Pro 10,5 New update and new design. Every time I open spotify, it has a new design. The interesting thing about this design: If you add a podcast to a playlist, the album covers automatically appear next to the songs...

Roadie

Plan Premium Country Spain Device Ipad Pro 10,5   New update and new design. Every time I open spotify, it has a new design.   The interesting thing about this design: If you add a...

03-ckyvl_ivh5

Roadie

3065 Views

3 replies

2 likes

  • 3065 Views
  • 3 replies
  • 2 likes