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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223722 Views

53 replies

13 likes

  • 223722 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150432 Views

506 replies

108 likes

  • 150432 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105860 Views

19 replies

38 likes

  • 105860 Views
  • 19 replies
  • 38 likes

Spotify API Not sending remote connection callback event after upgrading to latest Spotify app

PremiumCountry USA Device(iPhone XOperating System(OS 12 My Question or IssueI upgraded the Spotify App on my iPhone. After the Spotify API stopped sending the appRemoteDidEstablishConnection notification.

Newbie

Premium Country USA   Device (iPhone X Operating System (OS 12   My Question or Issue I upgraded the Spotify App on my iPhone. After the Spotify API stopped sending the appRem...

Loxer

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Problems with playlists

PlanPremiumCountryUSADeviceiPhone 8Operating Systemios 12.4 My Question or IssueRecently started program. When I book up the spotify app, it automatically starts playing from a playlist that is not mine. Plays random **bleep** that I would never list...

Visitor

  Plan Premium Country USA Device iPhone 8 Operating System ios 12.4   My Question or Issue Recently started program.  When I book up the spotify app, it automatically start...

Emilia_8

Community Legend

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

Why i can't play downloaded music while being offline?

Why i can't play downloaded music while being offline?PlanPremiumCountryEstiniaDeviceIPhone SEOperating SystemIOS My Question or IssueWhy i can't play downloaded music while being offline? As soon as being online, everyhting is fine, but while being ...

Visitor

Why i can't play downloaded music while being offline? Plan Premium Country Estinia Device IPhone SE Operating System IOS   My Question or Issue Why i can't play downloaded music whil...

Loxer

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify won’t allow other audio to play on Bluetooth

Spotify works fine until I want to play audio from some other source in my car. Like say YouTube. When I start something on YouTube, Spotify stops for a second, then starts up again. Not allowing YouTube to play its audio. PlanFree/PremiumCountry Dev...

Visitor

Spotify works fine until I want to play audio from some other source in my car. Like say YouTube. When I start something on YouTube, Spotify stops for a second, then starts up again. Not allowing You...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Solved!! iPhone Spotify wont play on speaker

PlanFreeCountryUSDeviceiPhone SEOperating System(iOS 12) My Question or IssueRecently my Spotify app has been glitching when I try to play music with my iPhone connected to a speaker by Bluetooth or AUX cord. It wil play music on the external speaker...

Newbie

Plan Free Country US Device iPhone SE Operating System (iOS 12)   My Question or Issue Recently my Spotify app has been glitching when I try to play music with my iPhone connected to a...

Manbearpiet

Newbie

3870 Views

2 replies

1 likes

  • 3870 Views
  • 2 replies
  • 1 likes

Airpods 2 weird behaving

PlanPremiumDevice(iPhone XS MAX)Operating System(iOS 12.) Hi, I have recently started using Spotify with my airpods and there is a behaving that is different then default airpods behaviour. Apple officially says: "AirPods also pause and resume playba...

Newbie

Plan Premium Device (iPhone XS MAX) Operating System (iOS 12.)     Hi,   I have recently started using Spotify with my airpods and there is a behaving that is different then ...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

App crashing on iPhone X

PlanPremiumCountryAUSDeviceIPhone X Operating SystemiOS 12.4 upon updating the app on my phone the app now keeps crashing every time I try to skip songs. I have tried turning off the phone, updating the app, deleting the app and reloading. The app se...

Casual Listener

  Plan Premium Country AUS Device IPhone X  Operating System iOS 12.4   upon updating the app on my phone the app now keeps crashing every time I try to skip songs. I have tr...

kurata

Casual Listener

2809 Views

11 replies

3 likes

  • 2809 Views
  • 11 replies
  • 3 likes

Superuser Contribution Play "local files" on my mobile device

My Question or IssueWhat's the easiest way to be able to play "local files" that reside on my desktop device on my mobile? After bringing them in to the desktop Spotify client as a playlist I'm able to play them there, and the playlist appears on my ...

Visitor

My Question or Issue What's the easiest way to be able to play "local files" that reside on my desktop device on my mobile? After bringing them in to the desktop Spotify client as a playlist I'm abl...

Guido

Spotify Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Abspielen funktioniert offline nicht

PlanPremiumCountryGermanyDevice(iPhone 6S)Operating System(iOS 10 My Question or IssueHeruntergeladene Titel (Musik) können offline trotz Premium- Mitgliedschaft nicht abgespielt werden. Bei heruntergeladenen Podcasts funktioniert allerdings auch off...

Newbie

  Plan Premium Country Germany Device (iPhone 6S) Operating System (iOS 10   My Question or Issue Heruntergeladene Titel (Musik) können offline trotz Premium- Mitgliedschaft nich...

Guido

Spotify Legend

36431 Views

1 replies

0 likes

  • 36431 Views
  • 1 replies
  • 0 likes

Iphone is taking over

I have a Premium for family account. When my wife is at home listening to spotify via the Ipad I can see it on my Iphone. But when I step in my car at work and connect my Iphone via bluetooth with the carkit, my Iphone is taking over spotify. So sudd...

Visitor

I have a Premium for family account. When my wife is at home listening to spotify via the Ipad I can see it on my Iphone. But when I step in my car at work and connect my Iphone via bluetooth with th...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Spotify playing songs not on my playlist

Hi, I am a Spotify free user that’s been using this app for a long time, and I have one problem. Why on earth did you make it so there’s shuffle play on IOS ONLY? On pc/tablet I can play anything, so why does iPhone suck, it makes no sense at all, an...

Visitor

Hi, I am a Spotify free user that’s been using this app for a long time, and I have one problem. Why on earth did you make it so there’s shuffle play on IOS ONLY? On pc/tablet I can play anything, so...

443 Views

0 replies

1 likes

  • 443 Views
  • 0 replies
  • 1 likes

Downloaded radio stations update in the middle of the day.

I download a radio station in the morning. In the afternoon the radio updates and so the tracks are no longer downloaded. What do I do about that?

Roadie

I download a radio station in the morning. In the afternoon the radio updates and so the tracks are no longer downloaded. What do I do about that?

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Help with disappearing downloads

PlanPremiumCountryUk Device(iPhone X)Operating System(iOS 12) My Question or IssueI'm on a road trip through Europe and downloaded a lot of songs on Spotify so that I don't have to stream from roaming mobile data. It worked fine for two weeks but tod...

Visitor

  Plan Premium Country Uk   Device (iPhone X) Operating System (iOS 12)   My Question or Issue I'm on a road trip through Europe and downloaded a lot of songs on Spotify so...

Billy-J

Spotify Star

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Menu Under "Your Library"

When I hit "Your Library" in bottom right the options that appear at the top of the page are Playlists, Artists and Albums. The Songs option no longer appears. Also when I try to add a song to a playlist "Recommended Songs' comes up Instead of my son...

Visitor

When I hit "Your Library" in bottom right the options that appear at the top of the page are Playlists, Artists and Albums. The Songs option no longer appears. Also when I try to add a song to a play...

Loxer

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

New Library

PlanPremiumCountryUSADeviceiPhone Xs My Question or Issue:What is up with the new library? It’s terrible. 75% of my saves songs are gone and my library is 25% of what it was before. I can’t also can’t save new song unless I add them to a personal pla...

Newbie

Plan Premium Country USA Device iPhone Xs    My Question or Issue: What is up with the new library?  It’s terrible.  75% of my saves songs are gone and my library is 25% o...

Loxer

Community Legend

510 Views

1 replies

2 likes

  • 510 Views
  • 1 replies
  • 2 likes

MAJOR DEFECT: "Remove from this Playlist" removes the wrong song!!!

On ios mobile (latest), if you use the [...] on an entry in a Playlist and select "Remove from this Playlist" it does NOT remove that entry from the Playlist. Instead, it removes the first instance of the song anywhere in the Playlist! I just ruined ...

Roadie

On ios mobile (latest), if you use the [...] on an entry in a Playlist and select "Remove from this Playlist" it does NOT remove that entry from the Playlist. Instead, it removes the first instance o...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Spotify/Instagram not syncing... help!

PlanPremiumCountryCanadaDevice(iPhone XR)Operating System(iOS 12.4.1 So uploaded a few songs to Instagram stories from Spotify few days ago. Songs did share to my stories and opened in Spotify but won’t direct you to the song just takes me to my home...

Visitor

  Plan Premium Country Canada Device (iPhone XR) Operating System (iOS 12.4.1   So uploaded a few songs to Instagram stories from Spotify few days ago. Songs did share to my stori...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes

Podcast Episodes Disappear without playing

I listen on an iphone and have a premium membership. I've subscribed to several podcasts. Several of them, when I go to my list of podcast episodes, have episodes that disappear and no longer are in my list of unplayed episodes. How can I stop this a...

Visitor

I listen on an iphone and have a premium membership.   I've subscribed to several podcasts.  Several of them, when I go to my list of podcast episodes, have episodes that disappear and no...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution Where did the alphabetical scroll bar go?

PlanPremiumCountryUSDeviceiPhone 6 My Question or IssueI primarily listen to music by artist and by playlist.Before the latest update, I could scroll through all the artists which I have saved music from easily. I could browse through everything in m...

Casual Listener

Plan Premium Country US Device iPhone 6   My Question or Issue I primarily listen to music by artist and by playlist. Before the latest update, I could scroll through all the artists wh...

mrcanazza

Casual Listener

7097 Views

4 replies

47 likes

  • 7097 Views
  • 4 replies
  • 47 likes