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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232763 Views

27 replies

5 likes

  • 232763 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114322 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2328 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304006 Views

61 replies

16 likes

  • 304006 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129702 Views

19 replies

38 likes

  • 129702 Views
  • 19 replies
  • 38 likes

Sonos speakers are not showing on iPhone app after update

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12.3.1 My Question or IssueSonos speakers are not showing on iPhone app after update. My iPhone is on same wifi as sonos speakers but they are not listed under devices to connect. My wife h...

Visitor

Plan Premium Country Australia Device iPhone X Operating System iOS 12.3.1   My Question or Issue Sonos speakers are not showing on iPhone app after update. My iPhone is on same wifi a...

Dj_Fex

Roadie

3533 Views

5 replies

0 likes

  • 3533 Views
  • 5 replies
  • 0 likes

Incorrect storage info

PlanPremiumCountryGreeceDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueHello there ,I’ve recently came over the fact that the Spotify app and iPhone settings display different free storage available . What’s the problem ?

Newbie

Plan Premium Country Greece Device iPhone XS Max Operating System iOS 12.1.2     My Question or Issue Hello there ,I’ve recently came over the fact that the Spotify app and iPhon...

Sissing

Casual Listener

1736 Views

4 replies

1 likes

  • 1736 Views
  • 4 replies
  • 1 likes

What‘s wrong with you Spotify ?

1. I have the best Wi-Fi network and still some Spotify pages are not available or it takes a long time to the artist page is available. 2. I have saved all my albums offline, enter my garage where I have no signal: I can not see my albums until I se...

Composer

1. I have the best Wi-Fi network and still some Spotify pages are not available or it takes a long time to the artist page is available.    2. I have saved all my albums offline, enter my...

736 Views

0 replies

0 likes

  • 736 Views
  • 0 replies
  • 0 likes

Changing volume playing over Spotify connect UNMUTES all SONOS speakers in group

Plan PremiumCountry Sweden Devices(iPhone XS Max, iPhone 6, iPad, Macbook Air 2018)Operating Systems(iOS/iPadOS 13.1.2, Mojave) My Question or Issue 1. Playing using Spotify Connect to our Sonos speakers that is grouped and some of them is muted. 2. ...

Visitor

Plan Premium Country Sweden   Devices (iPhone XS Max, iPhone 6, iPad, Macbook Air 2018) Operating Systems (iOS/iPadOS 13.1.2, Mojave)   My Question or Issue   1. Playing...

786 Views

0 replies

0 likes

  • 786 Views
  • 0 replies
  • 0 likes

Spotify connect device repeatedly missing in ios device list after android connection

PlanPremiumDeviceiPhone 8Operating SystemiOS 12 My Question or IssueSince about two months, my Onkyo TX-8250 device repeatedly goes missing in my Spotify connect devices list, as soon as my wife uses the same Onkyo device with her Android phone with ...

Regular

Plan Premium Device iPhone 8 Operating System iOS 12   My Question or Issue Since about two months, my Onkyo TX-8250 device repeatedly goes missing in my Spotify connect devices list, as...

pylsfc

Regular

1639 Views

1 replies

4 likes

  • 1639 Views
  • 1 replies
  • 4 likes

Cannot connect to Facebook

when I click "connect to Facebook" it takes me to this page where it says "you have logged in in Spotify before, do you want to continue?" And I click to continue and then it goes back to Spotify but nothing happens and my friends do not pop up like ...

Newbie

  when I click "connect to Facebook" it takes me to this page where it says "you have logged in in Spotify before, do you want to continue?" And I click to continue and then it goes back to Spo...

Loxer

Community Legend

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Can’t reinstall Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify was accidentally deleted off my iPhone. I've tried numerous times to reinstall from A...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Loxer

Community Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Why does Spotify force you to download a whole album (bonus tracks etc) rather than selected tracks?

Plan: Premium FamilyCountry: UK Device: iPhone 7Operating System: iOS 12 I'm big on listening to albums on Spotify over playlists most of the time, but I'm never really keen on the bonus tracks, live versions and remixes that get tacked onto the end ...

Casual Listener

Plan: Premium Family Country: UK   Device: iPhone 7 Operating System: iOS 12   I'm big on listening to albums on Spotify over playlists most of the time, but I'm never really keen on ...

eltoch

Composer

1493 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Searched Songs and Songs in playlist don't play alone

Plan: FreeUnited States Spotify AppIphone 6s+App version 8.5.25.760 Hello,I've recently started this account and recently the Spotify app on my iPhone wasn't working correctly. When songs that are searched up are clicked, only the related albums or p...

Visitor

 Plan: Free United States   Spotify App Iphone 6s+ App version 8.5.25.760   Hello, I've recently started this account and recently the Spotify app on my iPhone wasn't working c...

eltoch

Composer

986 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Randomly lost all my playlists

I have an iPhone , the premium subscription, from USA and for some reason all my playlists are gone. I am not connected via Facebook just my email and it won’t allow me to recover the playlists because I never deleted them. Help!

Casual Listener

I have an iPhone , the premium subscription, from USA and for some reason all my playlists are gone. I am not connected via Facebook just my email and it won’t allow me to recover the playlists becau...

Loredona64

Visitor

1891 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! IOS 13 bug

im a beta user for ios 13, and ive been experiencing bug where the spotify stops playing when i switch to other apps, i know its normal to experience bug as a beta user. just checking in PlanPremiumCountryMalaysia Device(iPhone X)Operating System(iOS...

Casual Listener

im a beta user for ios 13, and ive been experiencing bug where the spotify stops playing when i switch to other apps, i know its normal to experience bug as a beta user. just checking in  &nbsp...

Enzas

Casual Listener

15826 Views

16 replies

3 likes

  • 15826 Views
  • 16 replies
  • 3 likes

Removing a song from Playlist

Why is it so hard to remove a song from a playlist?It should be one click, followed by a "are you sure" prompt.I still cannot figure out how to do this.Seems Spotfiy is getting more cryptic and harder to use all the time

Visitor

Why is it so hard to remove a song from a playlist? It should be one click, followed by a "are you sure" prompt. I still cannot figure out how to do this. Seems Spotfiy is getting more cryptic a...

Loxer

Community Legend

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Oops! Sorry, we couldn't share to Instagram Stories, try again later

Plan - PremiumCountry - USADevice - iPhone XROperating System - iOS 13.1.1 My Question or Issue I've tried: reinstalling both apps, restarting my phone, ensuring iOS is up to date, ensuring I'm not Offline. Nothing works. Been dealing with this since...

Casual Listener

Plan - Premium Country - USA Device - iPhone XR Operating System - iOS 13.1.1   My Question or Issue   I've tried: reinstalling both apps, restarting my phone, ensuring iOS i...

m1k3rock

Casual Listener

4061 Views

2 replies

7 likes

bug
Instagram
  • 4061 Views
  • 2 replies
  • 7 likes

Finding a song i nmy liked songs...

How the heck do I search for a song that I previously clikced as LIKES or one that is in one of my own playlists?

Visitor

How the heck do I search for a song that I previously clikced as LIKES or one that is in one of my own playlists?

Bethany_Dawn

Community Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Turn off Cover Blur

I started getting this problem around a month ago, and since I couldn't find anything about it, I decided to post it here: The Spotify App blues Cover Art deemed unsuitable. Is there any way to disable that? I happens on my Phone (iOS 13.1.2 on an iP...

Casual Listener

I started getting this problem around a month ago, and since I couldn't find anything about it, I decided to post it here: The Spotify App blues Cover Art deemed unsuitable. Is there any way to disab...

Loxer

Community Legend

3084 Views

3 replies

0 likes

  • 3084 Views
  • 3 replies
  • 0 likes

All songs from artist missing on iPad, works on Android & computer

PlanPremiumCountryFinlandDeviceiPad Air 2Operating SystemiOS 12.4.1 My Question or IssueAll songs from artist missing on iPad, works on Android & computer. Reproducible only on iPad. Also, drop the constant UI changes, buttons changing places from bo...

Newbie

  Plan Premium Country Finland Device iPad Air 2 Operating System iOS 12.4.1   My Question or Issue All songs from artist missing on iPad, works on Android & computer. Reprod...

Loxer

Community Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Queue keeps playing same playlist

I put one of my playlists in my queue the other day and now I can’t get other playlists to play. If I try to play another, it will play one song from that list and then continue to play the first playlist. I’ve tried closing and reopening Spotify, lo...

Casual Listener

I put one of my playlists in my queue the other day and now I can’t get other playlists to play. If I try to play another, it will play one song from that list and then continue to play the first pla...

Erinelizabeth88

Casual Listener

3868 Views

2 replies

0 likes

  • 3868 Views
  • 2 replies
  • 0 likes

Spotify Won’t Work Offline

Just recently my Premium that I’ve had for a couple years now hasn’t been working offline. It started using my data for songs I have downloaded already. It won’t play any songs unless I’m connected to Wifi or my cellular data. I tried signing out of ...

Visitor

Just recently my Premium that I’ve had for a couple years now hasn’t been working offline. It started using my data for songs I have downloaded already. It won’t play any songs unless I’m connected t...

Loxer

Community Legend

1090 Views

1 replies

0 likes

  • 1090 Views
  • 1 replies
  • 0 likes

Can’t change shuffle setting

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe new update seems to have removed the little button that lets you control the shuffle mode. Has th...

Casual Listener

Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The new update ...

Loxer

Community Legend

1342 Views

2 replies

0 likes

  • 1342 Views
  • 2 replies
  • 0 likes

Stop Suggestions/Play single Artist or Album

I have a premium plan, using iPhone 7 and Spotify App V8.5.21.770 in US. Issue: I search for an artist and select their album and select "Shuffle Play" Or select 1st song in the album. Instead of playing this album Spotify is playing other artists an...

Visitor

I have a premium plan, using iPhone 7 and Spotify App V8.5.21.770 in US.   Issue: I search for an artist and select their album and select "Shuffle Play" Or select 1st song in the album. Inste...

Loxer

Community Legend

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
  • 0 likes