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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246496 Views

27 replies

5 likes

  • 246496 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131672 Views

119 replies

13 likes

Other
  • 131672 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3340 Views

0 replies

0 likes

iOS
  • 3340 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309945 Views

62 replies

16 likes

  • 309945 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133597 Views

19 replies

38 likes

  • 133597 Views
  • 19 replies
  • 38 likes

instantly skipping through all my songs

My Question or IssueI am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and reinstalling and resetting my phone please fix this

Casual Listener

My Question or Issue I am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and ...

Loxer

Community Legend

1217 Views

3 replies

0 likes

  • 1217 Views
  • 3 replies
  • 0 likes

Spotify app crashes Iphone 8

PlanPremium, login trough FacebookCountrySwedenDeviceiPhone 8Operating SystemiOS 13.1.3 App crashes when trying to open. So, today when i tried to open my spotify app in my apple iphone 8. It just crashed. This is still happening. First i tried to un...

Casual Listener

  Plan Premium, login trough Facebook Country Sweden Device iPhone 8 Operating System iOS 13.1.3   App crashes when trying to open.   So, today when i tried to open my spot...

Loxer

Community Legend

2270 Views

3 replies

0 likes

  • 2270 Views
  • 3 replies
  • 0 likes

Immediate crash

Plan premiumFree/PremiumCountrymetherlands Device iphone xs(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13.1.3My Question or IssueApp won't open. Immediately crash/close

Newbie

Plan premium Free/Premium Countrymetherlands   Device iphone xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13.1...

Loxer

Community Legend

922 Views

1 replies

1 likes

  • 922 Views
  • 1 replies
  • 1 likes

Crashes when logging in/opening

PremiumCanada DeviceiPhone 7 plus Operating System(iOS 13.1.3) My Question or IssueEvery time I log into spotify on my ios device, the application crashes. Every other account of my family members has not, and my account seems to function on other de...

Visitor

Premium Canada   Device iPhone 7 plus  Operating System (iOS 13.1.3)   My Question or Issue Every time I log into spotify on my ios device, the application crashes. Every othe...

Loxer

Community Legend

1393 Views

1 replies

0 likes

Account
Other
Premium
  • 1393 Views
  • 1 replies
  • 0 likes

App crashes immediately on iphone

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 10 My Question or IssueApp was working fine. Randomly started crashing after starting. No software or damage to device nor change of any kind prior to problem. Did a hard and soft reset as well ...

Newbie

PlanPremium Country USA Device iPhone 6s Operating System iOS 10   My Question or Issue App was working fine. Randomly started crashing after starting. No software or damage to device n...

Loxer

Community Legend

1172 Views

1 replies

4 likes

  • 1172 Views
  • 1 replies
  • 4 likes

App won’t open

PlanPremiumCountryUkDevice(iPhone XR)Operating System(iOS 13.1.3) My Question or IssueThe app won't open, it closes after one second. I've trained deleting the app and redownloading, I've fully turned off my phone and turned it on again, I've even tr...

Newbie

Plan Premium Country Uk Device (iPhone XR) Operating System (iOS 13.1.3)   My Question or Issue The app won't open, it closes after one second. I've trained deleting the app and redown...

Loxer

Community Legend

1438 Views

1 replies

6 likes

  • 1438 Views
  • 1 replies
  • 6 likes

Why is artists top 5 causing app to crash

Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it crashes again. The only way to make it stop is to delete and reinstall the ...

Newbie

    Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it cra...

Loxer

Community Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Last music in queue is not shown

PlanPremiumCountryBrazilDeviceiPhone SEOperating SystemiOS 13.1 (and iOS 12) My Question or IssueWhen adding new musics to queue, the last added music is not being shown and is not draggable in the queue list screen (as seen in the screenshot attache...

Newbie

Plan Premium Country Brazil Device iPhone SE Operating System iOS 13.1 (and iOS 12)   My Question or Issue When adding new musics to queue, the last added music is not being shown and ...

Loxer

Community Legend

907 Views

1 replies

0 likes

bug
iOS
  • 907 Views
  • 1 replies
  • 0 likes

Spotify keeps pausing

this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and nothing has worked. Any more ideas? After many years...

Casual Listener

this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and n...

Loxer

Community Legend

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

Daily Drive plays yesterday's news

I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from yesterday, for example. Spotify may have been runnin...

Casual Listener

I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from y...

Loxer

Community Legend

2287 Views

6 replies

0 likes

  • 2287 Views
  • 6 replies
  • 0 likes

Issues with iPhone update

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13.3 My Question or IssueI downloaded the update a few days ago. Whenever I plug my phone into headphones I encounter this problem. The music will pause or play randomly when I'm using other apps. ...

Casual Listener

Plan Premium Country   Device iPhone X Operating System iOS 13.3   My Question or Issue I downloaded the update a few days ago.   Whenever I plug my phone into headphones I e...

Loxer

Community Legend

1743 Views

3 replies

0 likes

  • 1743 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Daily mix missing

Hello!my Daily Mix is missing. I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked. Also on my Desktop app is missing. PlanPremiumCountry RomaniaDeviceiPho...

Visitor

Hello! my Daily Mix is missing.  I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked.  Also...

123935152

Newbie

29293 Views

8 replies

2 likes

  • 29293 Views
  • 8 replies
  • 2 likes

Solved!! Selena Gomez - Look at her now - song error

Dear Spotify There is something wrong with the new song of Selena Gomez. It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly.I know that's the length of the song, but I feel like there's an error on the track, since it fe...

Regular

Dear Spotify   There is something wrong with the new song of Selena Gomez.  It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly. I know that's the length of...

Bethany_Dawn

Community Legend

1173 Views

1 replies

0 likes

  • 1173 Views
  • 1 replies
  • 0 likes

[iOS] Continue or play on Spotify Siri integration bug

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.1.2 My Question or IssueWhen asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays from the last queued playlist instead of playing the last queued song. It's not...

Newbie

Plan Premium Country US Device iPhone X Operating System iOS 13.1.2   My Question or Issue When asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays fro...

1198 Views

0 replies

1 likes

  • 1198 Views
  • 0 replies
  • 1 likes

Airpods next track doesn't work in Podcasts

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.1.3Spotify Version8.5.28.1046I tried re-installing a clean version of SpotifyYes My Question or IssueI have my Airpods tap feature set to skip to the next track. When playing songs, this work...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 13.1.3 Spotify Version 8.5.28.1046 I tried re-installing a clean version of Spotify Yes   My Question or Issue I have...

768 Views

0 replies

0 likes

  • 768 Views
  • 0 replies
  • 0 likes

My daily mix is not updating anymore since 3 weeks or more.

PlanPremiumCountryRomaniaDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueI noticed that my daily mixes are not updated anymore. This is happening also on Windows 10 and also on my iPhone. Is this issue known? The app is up to date. ...

Visitor

Plan Premium Country Romania Device iPhone 11 Pro Operating System iOS 13.1.3   My Question or Issue I noticed that my daily mixes are not updated anymore. This is happening also on Wi...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

New update sucks

PlanPremiumCountryAustralia DeviceiPad Pro 12.9 2nd genOperating SystemiOS 13.1.2 i absolutely hate this new update! The design is horrible and I can't find anything and seeing things is harder. Please go back to the old design. Or give us options to...

Casual Listener

Plan Premium Country Australia  Device iPad Pro 12.9 2nd gen Operating System iOS 13.1.2   i absolutely hate this new update! The design is horrible and I can't find anything and s...

suisse83

Visitor

5548 Views

5 replies

10 likes

  • 5548 Views
  • 5 replies
  • 10 likes

Searchability of Library

Device: iPhone X Hi.For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library. Is this wanted and if so why? Really liked having the option to directly searc...

Casual Listener

Device: iPhone X   Hi. For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library.   Is this...

Bustynator

Casual Listener

1139 Views

3 replies

0 likes

  • 1139 Views
  • 3 replies
  • 0 likes

Siri does not use playlist sorting chosen on app

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWhen asking to play a playlist using Siri, Spotify plays it on the default order, respecting the order music was added instead of the one I chose on the app (most rec...

Visitor

Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue When asking to play a playlist using Siri, Spotify plays it on the default order, respecti...

rairg

Newbie

1351 Views

2 replies

2 likes

  • 1351 Views
  • 2 replies
  • 2 likes