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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37129 Views

41 replies

10 likes

  • 37129 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102635 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

problem with syncing music from computer to ios device

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 1.13.2 My Question or Issuefor the past couple weeks i have been unable to sync from my windows 10 pc to my iphone 8. I have been seeing other people with similar problems on the forums and it lo...

Regular

  Plan Premium Country USA Device iPhone 8 Operating System iOS 1.13.2   My Question or Issue for the past couple weeks i have been unable to sync from my windows 10 pc to my iph...

Jacob

Community Legend

2131 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Local Files Not Syncing

Plan:Premium Country:USA Device:iPhone 6 I have the local files on my computer (Mac) and they're in a playlist. But when I go to my phone to try to sync it (both on the same wifi) the local file isn't there. I tried putting it in a playlist by itself...

Casual Listener

Plan: Premium   Country: USA   Device: iPhone 6   I have the local files on my computer (Mac) and they're in a playlist. But when I go to my phone to try to sync it (both on t...

Jacob

Community Legend

2055 Views

2 replies

0 likes

  • 2055 Views
  • 2 replies
  • 0 likes

Superuser Contribution Battery drain

PlanPremiumCountryUK DeviceiPhone 6sOperating SystemLatest iOS update My Question or IssueLately my Spotify App seems to be consuming an extreme amount of battery - I’m seeing 50-85% of my battery usage being drained by spotify, with only few mins of...

Casual Listener

Plan Premium Country UK   Device iPhone 6s Operating System Latest iOS update   My Question or Issue Lately my Spotify App seems to be consuming an extreme amount of battery - I’...

Petya

Community Legend

3281 Views

4 replies

0 likes

battery
drain
iOS
  • 3281 Views
  • 4 replies
  • 0 likes

Yamaha Spotify Connect speakers not visible since IOS 13

PlanPremiumCountryNetherlandsDeviceiPhone 8Operating SystemiOS13 My Question or IssueSince I installed iOS13 on my iPhone 8, I can no longer see my Yamaha speakers with Spotify Connect. If I try selecting them from a windows PC with the windows Spoti...

Casual Listener

Plan Premium Country Netherlands Device iPhone 8 Operating System iOS13   My Question or Issue Since I installed iOS13 on my iPhone 8, I can no longer see my Yamaha speakers with Spoti...

PanicFR

Visitor

2581 Views

9 replies

4 likes

  • 2581 Views
  • 9 replies
  • 4 likes

Spotify mobile radio not working

PlanPremiumDeviceiPhone XROperating SystemiOS 13 This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in the radio, the black box comes up in the middle of the screen with the...

Visitor

Plan Premium Device iPhone XR Operating System iOS 13   This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in ...

eltoch

Composer

1321 Views

1 replies

3 likes

  • 1321 Views
  • 1 replies
  • 3 likes

New Bug with Spotify connect

PlanFreeCountryUSDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen I use Spotify connect to cast to Roku or the desktop app, it still makes me shuffle unless I use the other device to control the music. This has been happening since the...

Casual Listener

Plan Free Country US Device iPhone 7 Operating System iOS 12.4   My Question or Issue When I use Spotify connect to cast to Roku or  the desktop app, it still makes me shuffle unl...

lance_374

Casual Listener

949 Views

1 replies

1 likes

  • 949 Views
  • 1 replies
  • 1 likes

I Can't Download Spotify on my Iphone

PlanPremiumCountryBrazilDeviceIphone 4Operating SystemiOS 9.3.6/Windows 10 My Question or IssueI cannot download it on the App Store simply because it requires iOS 10 or superior. I have researched the issue and found that I can download/purchase Spo...

Visitor

Plan Premium Country Brazil Device Iphone 4 Operating System iOS 9.3.6/Windows 10   My Question or Issue I cannot download it on the App Store simply because it requires iOS 10 or supe...

Loxer

Community Legend

1572 Views

1 replies

0 likes

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  • 1 replies
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App is crashing

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music, so I had to pay for a month of Apple Music. Pleas...

Casual Listener

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music...

Loxer

Community Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Solved!! App Crashes after iOS 13.1.2 Update

DeviceiPhone XSOperating SystemiOS 13.1.2 My Question or IssueJust updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately crashes. Is this a bug with the Spotify app, or the iOS versions I am cu...

Casual Listener

Device iPhone XS Operating System iOS 13.1.2   My Question or Issue Just updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately cras...

Jack_stetz

Casual Listener

8100 Views

2 replies

1 likes

  • 8100 Views
  • 2 replies
  • 1 likes

Spotify queue visual bug with iOS smaller text size

PlanPremiumCountryColombiaDevice(iPhone SE)Operating System(iOS 13.1.2) My Question or IssueWhen you change the default text size to the third-to-last text size, Spotify queue glitches and doesn't show the name of the song in queue just shows a black...

Newbie

Plan Premium Country Colombia Device (iPhone SE) Operating System (iOS 13.1.2)   My Question or Issue When you change the default text size to the third-to-last text size, Spotify queu...

Loxer

Community Legend

920 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

ERROR when sharing Spotify to IG Story

PlanPremiumCountryPolandDeviceiPhone 8iOs 13.1.2 My Question or IssueHello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ongoing issue? Both apps are up to date. Thanks in advance!!

Visitor

Plan Premium Country Poland Device iPhone 8 iOs 13.1.2     My Question or Issue Hello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ong...

Emilia_8

Community Legend

1191 Views

1 replies

0 likes

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  • 1 replies
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Apple Watch app stopped connecting to iPhone Spotify app.

PlanFamily PremiumCountryUSiPhone XsOperating System(WatchOS 6 and iOS 13). Latest updates applied. My Question or IssueThe watch app would. It connect to iPhone app. So can't see what's playing. It kinda partially connected because I can see my libr...

Casual Listener

Plan Family Premium Country US iPhone Xs Operating System (WatchOS 6 and iOS 13). Latest updates applied.    My Question or Issue The watch app would. It connect to iPhone app. So ...

1019 Views

0 replies

3 likes

  • 1019 Views
  • 0 replies
  • 3 likes

Solved!! Can't share Spotify songs to Instagram Stories

Plan: PremiumCountry: ChileDevice: iPhone X, 2018Operating System: iOS 13.1.2 For a couple of days now, I can't post songs to Instagram Stories, all of my apps are up to date. I try to post it and there's a pop-up that says "Sorry we couldn't share, ...

Newbie

  Plan: Premium Country: Chile Device: iPhone X, 2018 Operating System: iOS 13.1.2   For a couple of days now, I can't post songs to Instagram Stories, all of my a...

Loxer

Community Legend

2301 Views

1 replies

4 likes

  • 2301 Views
  • 1 replies
  • 4 likes

Shuffle not toggled on but album is still shuffling sons iphone 8

iphone 8 running iOS 13.1.2 See screen recordingSong playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.

Casual Listener

iphone 8 running iOS 13.1.2   See screen recording Song playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.&...

heybex

Casual Listener

1137 Views

2 replies

0 likes

  • 1137 Views
  • 2 replies
  • 0 likes

Can’t share on Instagram stories

PlanPremiumCountryMalaysiaDevice(iPhone 11 ProOperating System(iOS 13 My Question or IssueCan't share on Instagram stories

Casual Listener

Plan Premium Country Malaysia Device (iPhone 11 Pro Operating System (iOS 13   My Question or Issue Can't share on Instagram stories

eunice5616

Casual Listener

1256 Views

2 replies

3 likes

  • 1256 Views
  • 2 replies
  • 3 likes

New Update, New iPad design

PlanPremiumCountrySpainDeviceIpad Pro 10,5 New update and new design. Every time I open spotify, it has a new design. The interesting thing about this design: If you add a podcast to a playlist, the album covers automatically appear next to the songs...

Roadie

Plan Premium Country Spain Device Ipad Pro 10,5   New update and new design. Every time I open spotify, it has a new design.   The interesting thing about this design: If you add a...

03-ckyvl_ivh5

Roadie

3099 Views

3 replies

2 likes

  • 3099 Views
  • 3 replies
  • 2 likes

Solved!! Loop feature not accessible. Was it removed?

PlanFreeCountryIrelandDeviceIpad 4 MiniOperating SystemIOS 12.2 My Question or IssueHi! So spotify seemed to have received an update on IOS but there are already some issues. First the loop button is no longer visible or accessible. Ive read the FAQ ...

Visitor

Plan Free Country Ireland Device Ipad 4 Mini Operating System IOS 12.2   My Question or Issue Hi! So spotify seemed to have received an update on IOS but there are already some issues....

Loxer

Community Legend

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
  • 0 likes

How to sync offline songs with your iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My local songs wouldn't sync with my iPhone (iPhone XS), they would stay in gray and I would...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

971 Views

0 replies

2 likes

  • 971 Views
  • 0 replies
  • 2 likes

Order songs playlist.

PlanPremiumCountryArgentinaDevice(iPhone Operating System(iOS 13) My Question or IssueHello, I would like to order the songs from my playlist from recent to older aggregates, but with the mobile application I cannot. Any ideas? Hola, me gustaria sabe...

Casual Listener

Plan Premium Country Argentina Device (iPhone 😎 Operating System (iOS 13)   My Question or Issue Hello, I would like to order the songs from my playlist from recent to older aggregate...

Perk87

Casual Listener

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

iOS queue isn't working properly

PlanPremium CountryUnited States DeviceiPhone 6s Operating SystemiOS 13.1.2 My Question or IssueMy queue has not worked properly for a while. The last track in the queue is never visible. Using the touchscreen to move tracks is jerky and will sometim...

Music Fan

Plan Premium   Country United States   Device iPhone 6s   Operating System iOS 13.1.2   My Question or Issue My queue has not worked properly for a while. The last tr...

Loxer

Community Legend

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes