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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 49937 Views
  • 15 replies
  • 36 likes
  • 49937 Views
  • 15 replies
  • 36 likes

cant open link on this device

PlanPremiumCountry GRDeviceiPhone 4Operating SystemiOS 7.1.2 up to date for this older phone My Question or IssueDidnt have this problem before, over the past few days spotify will only open playlists i have in my library and no new ones. It says can...

  • Newbie
  • Plan Premium Country GR Device iPhone 4 Operating System iOS 7.1.2  up to date for this older phone   My Question or Issue Didnt have this problem before, over the past few days ...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

Home screen showing only recently played list. Nothing else.

PlanPremiumCountryIndia DeviceiPhone8Operating SystemiOS 12.3.1 My Question or IssueI can only see recently played on Home page. Nothing else. Already tried restarting device, reinstall, re login.

  • Visitor
  • Plan Premium Country India   Device iPhone8 Operating System iOS 12.3.1   My Question or Issue I can only see recently played on Home page. Nothing else. Already tried restarting...
  • Loxer
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

queue is BROKEN

I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO I CLEAR IT WITHOUT CLICKING A MILLION TIMES???

  • Visitor
  • I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO...
  • DanifC
  • Composer
  • 1624 Views
  • 1 replies
  • 3 likes
  • 1624 Views
  • 1 replies
  • 3 likes

voice notes problem

PlanPremiumCountryItalyDeviceiPhone XOperating SystemiOS 12.3.1App Version8.5.7.601My Question or IssueWhen I try to listen a voice note in WhatsApp (or similar apps), the music stops, the audio from WhatsApp starts paying and gets immediately killed...

  • Newbie
  • Plan Premium Country Italy Device iPhone X Operating System iOS 12.3.1 App Version 8.5.7.601 My Question or Issue When I try to listen a voice note in WhatsApp (or similar apps), the music...
  • 12167953981
  • Visitor
  • 2342 Views
  • 3 replies
  • 5 likes
  • 2342 Views
  • 3 replies
  • 5 likes

Solved!! The Hidden song playlist is gone.

PlanFreeCountry DeviceiPhone Operating System(IOS 12.4) My Question or IssueI was listening through my liked song playlist when I accidentally hit the hide song button. When trying to unhide the song I clicked on the song and found no unhide option. ...

  • Casual Listener
  •   Plan Free Country   Device iPhone  Operating System (IOS 12.4)   My Question or Issue I was listening through my liked song playlist when I accidentally hit the hide ...
  • Andrew_w3st
  • Casual Listener
  • 2799 Views
  • 3 replies
  • 0 likes
  • 2799 Views
  • 3 replies
  • 0 likes

Albums in my library are not found via search

This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US. Hi all, I am an avid music listener, and prefer to listen to originals rather than remasters whenever possibl...

  • Visitor
  • This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US.    Hi all,   I am an avid music listene...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Spotify preventing other applications to play sound or use the mic

Device: iPhone XSiOS: 12.2Spotify version: 8.5.17.713 My Question or IssueSometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a video but it automatically stops after a very short period of time ...

  • Regular
  • Device: iPhone XS iOS: 12.2 Spotify version: 8.5.17.713   My Question or Issue Sometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a v...
  • Russy_t
  • Casual Listener
  • 925 Views
  • 3 replies
  • 0 likes
  • 925 Views
  • 3 replies
  • 0 likes

Constant Skipping and Pausing

DeviceIphone XOperating SystemiOS 12.3.1 I've been looking around but haven't found a suitable solution for the following:I purchased Sennheiser CX 5.00i - In-ear headphones a while ago, but while listening to Spotify the music constantly pauses, ski...

  • Casual Listener
  • Device Iphone X Operating System iOS 12.3.1   I've been looking around but haven't found a suitable solution for the following: I purchased Sennheiser CX 5.00i - In-ear headphones a while ...
  • debww1969
  • Newbie
  • 984 Views
  • 3 replies
  • 0 likes
  • 984 Views
  • 3 replies
  • 0 likes

iOS Lock Screen Control Widget not Updating

PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueThe issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-Control-Play-Pause-not-updating-when-paused-or/m-p/4714136) has not been resol...

  • Visitor
  • Plan Premium Country UK Device iPhone XR Operating System iOS 12.3.1   My Question or Issue The issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-C...
  • kelsibm7
  • Visitor
  • 765 Views
  • 1 replies
  • 1 likes
  • 765 Views
  • 1 replies
  • 1 likes

Artists not showing up on iphone after update.

After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!?PremiumUSA DeviceiPhone X

  • Visitor
  • After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!? Premium USA   Device iPhone X &nbs...
  • Loxer
  • Community Legend
  • 1590 Views
  • 1 replies
  • 0 likes
  • 1590 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution full screen playlist causes screen to time out

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12 My Question or IssueI updated the app tp the latest version last night. Starting this morning (next time I used it), I noticed that if I leave the artwork view up while listening to a playlis...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 6 Operating System iOS 12   My Question or Issue I updated the app tp the latest version last night. Starting this morning (next time I u...
  • Peter
  • Spotify Legend
  • 2176 Views
  • 10 replies
  • 0 likes
  • 2176 Views
  • 10 replies
  • 0 likes

The June 2019 UI is terrible and I will be going to Apple Music

PlanPremiumCountryUSADeviceiPhone 7Operating SystemIOS 10 My Question or IssueThe new User Interface is terrble and because of this update, I am stronly considering leaving Spotify for Apple Music, after 8 faithful years of paying for Spotify Premium...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System IOS 10   My Question or Issue The new User Interface is terrble and because of this update, I am stronly considering leaving S...
  • lindytunes1
  • Music Fan
  • 1670 Views
  • 4 replies
  • 11 likes
  • 1670 Views
  • 4 replies
  • 11 likes

Copy a playlist

I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?

  • Newbie
  • I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?
  • MadmanOnWheels
  • Roadie
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Queue

PlanPremiumCountryArgentinaDevice(iPhone 8Operating SystemIOS 12.4 My Question or Issuewhen i add a song to the queue, it appears like its not avaiable. I cant move, remove or chosse it. When i add another song to the queue, now the new one appears “...

  • Visitor
  • Plan Premium Country Argentina Device (iPhone 8 Operating System IOS 12.4   My Question or Issue when i add a song to the queue, it appears like its not avaiable. I cant move, remove o...
  • Loxer
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

The Latin genre on the "browse all" section is not displaying all available playlists (IOS)

PlanPremiumCountryUSADeviceiPhone XMy Question or Issue The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS device. The playlists, however, are available on my PC application. Anyone ...

67160672_414141362524647_2175934920117977088_n.png
  • Casual Listener
  • Plan Premium Country USA Device iPhone X My Question or Issue   The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS d...
  • daaags
  • Casual Listener
  • 1394 Views
  • 8 replies
  • 6 likes
  • 1394 Views
  • 8 replies
  • 6 likes

EQLZR

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 12 My Question or IssueI’ve been trying to link my Spotify to this equalizer app but everytime I hit agree with linking it It just dosent happen it just feels like I’m just hitting a button over an...

  • Visitor
  • Plan Premium Country   Device iPhone X Operating System iOS 12   My Question or Issue I’ve been trying to link my Spotify to this equalizer app but everytime I hit agree with link...
  • Loxer
  • Community Legend
  • 979 Views
  • 1 replies
  • 0 likes
  • 979 Views
  • 1 replies
  • 0 likes

Solved!! Playlists missing on phone after deleting Playlist Folders with nothing in it

PlanPremiumDeviceiPhone 8 PlusMy Question or IssueAfter adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists didn't really come through on my phone. Some playlists where sor...

  • Casual Listener
  • Plan Premium Device iPhone 8 Plus My Question or Issue After adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists did...
  • Databass
  • Casual Listener
  • 707 Views
  • 2 replies
  • 0 likes
  • 707 Views
  • 2 replies
  • 0 likes

Superuser Contribution Edit Playlist doesn't highlight current playing track anymore

PlanPremiumCountryGermanyDeviceiPhoneOperating SystemiOS 12 My Question or IssueUsually when you would edit a playlist while you are listening to it, the track you currently listening too would be highlighted green so you would find the track immedia...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone Operating System iOS 12   My Question or Issue Usually when you would edit a playlist while you are listening to it, the track you currently ...
  • Hintry
  • Visitor
  • 1019 Views
  • 3 replies
  • 4 likes
  • 1019 Views
  • 3 replies
  • 4 likes

Connect Spotify to receiver via app IPhone

PlanFree/PremiumCountryNetherlands Device(iPhone 6s)Operating System(iOS 10) My Question or IssueI live with my girlfriend and we both have an IPhone 6s through which we can play music via the Spotify app on our receiver. So we open the app, find a s...

  • Visitor
  • Plan Free/Premium Country Netherlands   Device (iPhone 6s) Operating System (iOS 10)   My Question or Issue I live with my girlfriend and we both have an IPhone 6s through whic...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Hi i have an iphone 7 ios 12.3.1 it cant play a full record because it jums to other songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes