Announcements

Help Wizard

Step 1

NEXT STEP

[iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app

[iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app

After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again.  App version is 8.7.30.1342

Reply
1 Reply

Hi @Jackhammer191,

 

Thanks for sharing this extensive description with us.

 

Sorry to hear that you're having such an experience with the app.

 

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

 

If that doesn't help, let us know if the app freezes after you open the queue or if nothing happens if you go back after opening the queue. 

 

Keep us posted on how you get on with this.

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts