Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227152 Views

53 replies

13 likes

  • 227152 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151814 Views

507 replies

108 likes

  • 151814 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106325 Views

19 replies

38 likes

  • 106325 Views
  • 19 replies
  • 38 likes

Superuser Contribution Bug: Queue confirmation with keyboard showing

PlanPremiumCountryIREDeviceiPhone SE 2Operating SystemiOS 14.6 My Question or IssueThe “song added to queue” confirmation does not appear when the keyboard is in view (or hidden behind keyboard) when adding a song to queue (via swipe) from the search...

Newbie

Plan Premium Country IRE Device iPhone SE 2 Operating System iOS 14.6   My Question or Issue The “song added to queue” confirmation does not appear when the keyboard is in view &n...

Novy

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution App stops working

PlanFreeCountryUSDeviceiPhone 11Operating SystemiOS 14 My Question or IssueEvery time I use the app I can only play songs for a few minutes because it pauses and my music stops, it’s not my wireless earbuds since it works just fine on other audio bas...

Regular

Plan Free Country US Device iPhone 11 Operating System iOS 14  My Question or Issue Every time I use the app I can only play songs for a few minutes because it pauses and my music stops...

Mihail

Spotify Legend

951 Views

8 replies

2 likes

  • 951 Views
  • 8 replies
  • 2 likes

Superuser Contribution Chromecast Issues while using the Spotify App from Android and also from Windows PC

My Question or IssueI use the same Spotify account across my devices. Off late, last 1-2 weeks, when I use Spotify with Chromecast devices, the music stops exactly after 3-4 songs have played. I think this has something to do with Chromecast and the ...

Visitor

My Question or Issue I use the same Spotify account across my devices.  Off late, last 1-2 weeks, when I use Spotify with Chromecast devices, the music stops exactly after 3-4 songs have pla...

Mihail

Spotify Legend

582 Views

1 replies

0 likes

Chromecast Android
disconnection
windows10
  • 582 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist, Song, and Album radio error

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 14.6 My Question or IssueHello,I have noticed that certain artists and songs are unable to start radios based off of them. I receive an error message saying "This playlist isn't available, The ow...

Casual Listener

Plan Premium Country US Device iPhone XR Operating System iOS 14.6   My Question or Issue Hello, I have noticed that certain artists and songs are unable to start radios based off of ...

Eni

Moderator

7586 Views

8 replies

0 likes

Radio
  • 7586 Views
  • 8 replies
  • 0 likes

Solved!! iOS Beta Issue

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 14.6) My IssueThe iOS app beta (version 8.6.42.182) is closing when I try to change any song.

Gig Goer

Plan Premium Device (iPhone 8 Plus) Operating System (iOS 14.6)   My Issue The iOS app beta (version 8.6.42.182) is closing when I try to change any song.      ...

MateusM

Spotify Star

1220 Views

3 replies

0 likes

  • 1220 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music has no sound

PlanPremiumCountryU.S.Device(iPhone 7) 1 year oldOperating System(iOS 14.6 My Question or IssueThe music has no sound the sound on other apps is perfect. I tried reinstalling and restarting.

Visitor

Plan Premium Country U.S. Device (iPhone 7) 1 year old Operating System (iOS 14.6   My Question or Issue The music has no sound the sound on other apps is perfect. I tried reinstalling...

Novy

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Spotify on iPHONE 5 HELP PLEASE

PlanPremiumCountryUKDeviceIPHONE 5 My Question or IssueHow do i get Spotify to work on iPhone 5, i am on the latest software downloaded the app and when i try login via email and facebook i get the error messaged login failed, something went wrong tr...

Casual Listener

Plan Premium Country UK Device IPHONE 5   My Question or Issue How do i get Spotify to work on iPhone 5, i am on the latest software downloaded the app and when i try login via email and...

ClorofilaAzul

Regular

1905 Views

9 replies

1 likes

  • 1905 Views
  • 9 replies
  • 1 likes

Superuser Contribution Music Randomly Stopping on Google Home (Casting from iOS)

PlanPremium CountryUnited States Device(iPhone 12 Pro) Operating System(iOS 14.6) My Question or IssueOver the last few weeks, I have been experiencing a severe upswing in issues with my Google Home devices randomly pausing/stopping playback. This ha...

Music Fan

Plan Premium   Country United States   Device (iPhone 12 Pro)   Operating System (iOS 14.6)   My Question or Issue Over the last few weeks, I have been experiencing a...

Eni

Moderator

2730 Views

11 replies

4 likes

Google Home
  • 2730 Views
  • 11 replies
  • 4 likes

Songs skipping and stopping on Chromecast speakers

Hi, The issue in the link below is indeed exactly describing our problem:https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Songs-skipping-on-Google-Home-Chromecast-Audio/m-p/5016644#M72216Posting as new issue, as that issue seems to not ac...

Visitor

Hi,   The issue in the link below is indeed exactly describing our problem: https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Songs-skipping-on-Google-Home-Chromecast-Audio/m-p/501...

MateusM

Spotify Star

791 Views

1 replies

0 likes

chromecast audio
Chromecast Speaker
  • 791 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Syncing

PlanPremiumCountryUnited StatesDeviceiPhone Xs MaxOperating SystemiOS 14.6 My Question or IssueI recently added local files from my computer to Spotify and I've been trying to sync my mobile so that I can listen to them on there as well. I do have pr...

Newbie

Plan Premium Country United States Device iPhone Xs Max Operating System iOS 14.6   My Question or Issue I recently added local files from my computer to Spotify and I've been trying t...

anebreid

Regular

1804 Views

12 replies

0 likes

  • 1804 Views
  • 12 replies
  • 0 likes

Superuser Contribution History on mobile playing wrong songs

DeviceiPhone 7 on iOS 14.6, iPhone XR on 14.3Spotify version:8.6.30.968My Question or IssueClicking on a song in history just shuffles through other songs In the attached screen recording the whole time I was clicking on miss the rageI’ve tried this ...

Visitor

Device iPhone 7 on iOS 14.6, iPhone XR on 14.3 Spotify version: 8.6.30.968 My Question or Issue Clicking on a song in history just shuffles through other songs  In the attached screen reco...

Eni

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove songs once added to your artist’s library

Hi. How can we remove songs that once we added to an artist’s library and we don’t want them there anymore? I used to add the entire albums of some artists by the time they were launched just to listen offline and then select the songs I woul leave i...

Visitor

Hi.   How can we remove songs that once we added to an artist’s library and we don’t want them there anymore?   I used to add the entire albums of some artists by the time they were lau...

Novy

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Downloading music on Apple Watch

This is my newest problem . . . [Recap: I was able to use the new "download to apple watch" feature just fine for about 3 days. Then it started acting weird and not playing my playlist (instead of showing the playlist, it was showing "Laura's Apple W...

Casual Listener

This is my newest problem . . . [Recap: I was able to use the new "download to apple watch" feature just fine for about 3 days. Then it started acting weird and not playing my playlist (instead of sh...

bryan_mccomb

Casual Listener

2218 Views

3 replies

1 likes

  • 2218 Views
  • 3 replies
  • 1 likes

Superuser Contribution Car Bluetooth Playing Through Phone and Not Through Car Speakers

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro Max VerizonOperating SystemiOS 15 Developer Beta 2My Question or IssueToday, when connecting to my car's audio (2019 Ram Promaster City), my phone shows that it is connected but when I click play, it...

Casual Listener

Plan Premium Country United States Device iPhone 12 Pro Max Verizon Operating System iOS 15 Developer Beta 2 My Question or Issue Today, when connecting to my car's audio (2019 Ram Promaster...

AlexGibbs

Newbie

14361 Views

8 replies

3 likes

  • 14361 Views
  • 8 replies
  • 3 likes

Superuser Contribution Group sessions apple watch like status

PlanPremiumCountryGermany Device(iPhone 11 pro max Operating System(iOS 14 .) My Question or Issue Person A apple watch + iPhone 11 pro maxPerson B Apple watch + iPhone X When in a group session the apple watch of person B shows a song as "liked" eve...

Visitor

Plan Premium Country Germany   Device (iPhone 11 pro max  Operating System (iOS 14 .)   My Question or Issue   Person A apple watch + iPhone 11 pro max Person B Apple...

CarlosE

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify iOS app suddenly started to play a random song

PlanPremiumCountryTurkey Device(iPhone X)Operating System(iOS 14.6) My Question or Issue Hello everyone! This morning I woke up to a hard rock song that Spotify decided to play on its own. I had never listened to that song/band before and I've verifi...

Casual Listener

Plan Premium Country Turkey  Device (iPhone X) Operating System (iOS 14.6)   My Question or Issue   Hello everyone!    This morning I woke up to a hard rock song...

CarlosE

Spotify Legend

8647 Views

5 replies

1 likes

  • 8647 Views
  • 5 replies
  • 1 likes

[iOS][Connect] Apple Watch stopped streaming

My Apple Watch was streaming fine over LTE and would switch from my phone e connection to the LTE connection as I left home. Yesterday it failed to connect and posted “something went wrong. Try again later” After looking for solutions I have - restar...

Casual Listener

My Apple Watch was streaming fine over LTE and would switch from my phone e connection to the LTE connection as I left home. Yesterday it failed to connect and posted “something went wrong. Try again...

491 Views

0 replies

2 likes

Connect
iOS
  • 491 Views
  • 0 replies
  • 2 likes

Superuser Contribution Queue Button Stops Working Bug

I'm having a recurring issue on the ios app where the queue button no longer functions until I close and restart the app. This same issue is something I've seen posted on here in numerous posts. This is something that needs to be fixed.

Newbie

I'm having a recurring issue on the ios app where the queue button no longer functions until I close and restart the app.   This same issue is something I've seen posted on here in numerous po...

Jeremy

Spotify Legend

599 Views

3 replies

2 likes

  • 599 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify on Apple Watch doesn't work anymore

Plan: PremiumCountry: Romania DeviceiPhone 11 and Apple Watch 6 GPSOperating SystemiOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my phone (before uninstalling I was able to at least find my phone, now it's empty),...

Casual Listener

Plan: Premium Country: Romania   Device iPhone 11 and Apple Watch 6 GPS Operating System iOS 14.6 watchOS 7.5   I can't change the song, spotify won't even let me connect to my...

Mel_leeee

Newbie

37408 Views

75 replies

9 likes

Apple Watch
iOS
watchOS
  • 37408 Views
  • 75 replies
  • 9 likes

Superuser Contribution music not downloading to apple watch despite having all the latest software and accounts

I have an iphone 12 and apple watch 4 both running the latest IOS. I also have a premium account with spotifyI have selected the download to watch on my iphone app. I go to my watch, I can see in the download section the playlist I have selected. Exc...

Casual Listener

I have an iphone 12 and apple watch 4 both running the latest IOS. I also have a premium account with spotify I have selected the download to watch on my iphone app. I go to my watch, I can see in t...

Joe418

Newbie

3466 Views

19 replies

9 likes

Apple watch download not working
  • 3466 Views
  • 19 replies
  • 9 likes