Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27564 Views
13 replies
33 likes

27564 Views
13 replies
33 likes

Superuser Contribution Apple Watch SE cellular bug?

PlanPremiumCountryUSA Washington Device Apple Watch SE Model A2354Operating System(iOS 7.2 version My Question or IssueEquipment: Apple Watch SE Cellular version and Bose Bluetooth Sport headphones. The app keeps freezing when I use the watch on a ru...

ModestRunner
Regular
Plan Premium Country USA Washington Device Apple Watch SE Model A2354 Operating System (iOS 7.2 version My Question or Issue Equipment: Apple Watch SE Cellular version and Bos...
2021-01-14 3:02:41 AM
2021-07-24 1:54:27 AM
Julian
Moderator
5794 Views
25 replies
3 likes

5794 Views
25 replies
3 likes

Superuser Contribution Offline not working/10 s stop

Not sure why this is happening but I have been unable to stream my downloaded music consistently whether I have service or not and a more frustrating and increasing issue, is the song will stop playing at 9-10 seconds. I followed a lot of the guideli...

Duradura
Newbie
Not sure why this is happening but I have been unable to stream my downloaded music consistently whether I have service or not and a more frustrating and increasing issue, is the song will stop playi...
2021-07-18 3:10:20 PM
2021-07-23 9:16:41 PM
CarlosE
Moderator
400 Views
3 replies
0 likes

400 Views
3 replies
0 likes

Superuser Contribution Syncing between two iPhones

PlanPremiumCountryUSDevice(iPhone 7, iPhone XS)Operating System(iOS 14) My Question or IssueIs there any way to sync local files between two iPhones? I’m away from my PC but I just got a new phone and I want to sync all my local files from my old pho...

hyuh
Visitor
Plan Premium Country US Device (iPhone 7, iPhone XS) Operating System (iOS 14) My Question or Issue Is there any way to sync local files between two iPhones? I’m away from my...
2021-07-22 4:39:23 PM
2021-07-23 7:01:56 PM
Julian
Moderator
1099 Views
1 replies
0 likes

1099 Views
1 replies
0 likes

Superuser Contribution Gear Fit2 App Not Working

PlanFree CountryUSA DeviceiPhone Xr (issue is with Gear Fit2) Operating SystemPhone: iOS 15 Beta 2 (this was an issue on iOS 14 as well)Watch:R360XXU1ERC7 (Latest version of Tizen for the watch) My Question or IssueThe Spotify app on my Gear Fit2 doe...

F8Solo
Casual Listener
Plan Free Country USA Device iPhone Xr (issue is with Gear Fit2) Operating System Phone: iOS 15 Beta 2 (this was an issue on iOS 14 as well) Watch:R360XXU1ERC7 (Latest...
2021-07-15 5:13:07 PM
2021-07-23 8:55:00 AM
Jeremy
Spotify Legend
588 Views
7 replies
0 likes

588 Views
7 replies
0 likes

Superuser Contribution Apple Watch downloaded podcast stops and resets to beginning

PlanPremiumCountryUSA DeviceApple Watch Series 6, cellular/WiFi Operating System7.5 My Question or IssueAs a jogger, I Want the single (long) podcast episode I listen to on my run to start where I left off on my last run, In Order To listen to an epi...

jvaleski
Casual Listener
Plan Premium Country USA Device Apple Watch Series 6, cellular/WiFi Operating System 7.5 My Question or Issue As a jogger, I Want the single (long) podcast episode I li...
2021-07-15 2:13:15 AM
2021-07-23 2:17:08 AM
jvaleski
Casual Listener
745 Views
2 replies
1 likes
Apple Watch

745 Views
2 replies
1 likes

song won’t play will skip 5 songs then only plays for 10 seconds

PlanPremiumCountryEnglandDeviceiPhone 7 plusOperating SystemiOS 12.2when I click to play a song doesn’t matter if it’s in my playlist of just charts etc it won’t play the song I’ve clicked on, you can visibly see it skip 5 or more songs and it won’t ...

xmelibux
Newbie
Plan Premium Country England Device iPhone 7 plus Operating System iOS 12.2 when I click to play a song doesn’t matter if it’s in my playlist of just charts etc it won’t play the song I’ve cl...
2019-04-07 1:25:16 PM
2021-07-22 8:42:49 AM
bisgarik
Newbie
3951 Views
4 replies
2 likes

3951 Views
4 replies
2 likes

Superuser Contribution I cant access podcast on iPhone 8

PremiumUSA Device iPhone 8Operating System iOS 10 I can't access podcast on my iphone 8 I tried deleting the app and re-installing it. That did not work. What is strange is that I can access the podcasts on my MacBook fine just not my phone. Thanks f...

1249414321
Newbie
Premium USA Device iPhone 8 Operating System iOS 10 I can't access podcast on my iphone 8 I tried deleting the app and re-installing it. That did not work. What is stran...
2021-07-21 4:14:30 AM
2021-07-22 7:40:06 AM
Mihail
Spotify Legend
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Add To Playlist glitch

WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now.WHERE: While listening to a track on iOS. Press the ... button and choose Add to PlaylistWHAT: Scroll to the desired playlist and press on it. Playlist ti...

team-players
Newbie
WHEN: Only with certain tracks, not all the time. Has been happening for approx 2 months by now. WHERE: While listening to a track on iOS. Press the ... button and choose Add to Playlist WHAT: Scro...
2018-03-01 6:40:21 PM
2021-07-21 1:34:09 PM
Josianne
Visitor
411 Views
1 replies
1 likes

411 Views
1 replies
1 likes

Music stuck at 0:00 and won’t play

PlanPremiumCountryCanada DeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueAs of literally right now none of my msuic will play. I have my whole main playlist saved for offline and online I’ve tried insta...

joshyB
Casual Listener
Plan Premium Country Canada Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue As of literally right now none of my msu...
2021-07-20 12:47:17 PM
2021-07-21 6:56:25 AM
MattSuda
Spotify Star
1818 Views
2 replies
8 likes

1818 Views
2 replies
8 likes

Superuser Contribution App not completely removed iphone

Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i removed it, but it is still coming back. In the iphone ...

Marksterdam
Casual Listener
Removed the spotify App from my iphone. Now there are still parts of the app on my Phone. Cannot install app again because it says open instead of download. App is having a weird pictogram and i remo...
2021-07-17 11:50:00 PM
2021-07-20 11:13:02 PM
Julian
Moderator
1106 Views
5 replies
0 likes

1106 Views
5 replies
0 likes

Superuser Contribution Chinese Translation Incorrect

PlanPremiumCountryCNDeviceiPhone 12Operating SystemiOS 15 My Question or IssueOn “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in Chinese should be "从照片库中选择"/"从相册中选择" not "从音乐库中选择"

dingdangnao
Casual Listener
Plan Premium Country CN Device iPhone 12 Operating System iOS 15 My Question or Issue On “Edit Profile” page, when changing profile photo, the transition for "Choose from library" in...
2021-07-18 1:49:00 PM
2021-07-20 9:01:28 PM
Eni
Moderator
403 Views
4 replies
0 likes

403 Views
4 replies
0 likes

Apple CarPlay not showing full track list

Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it completely bricks the app and songs will not play. In ...

PicklesDominic
Casual Listener
Pretty frustrated right about now. I updated Spotify (which I never do) and it’s managed to break the app on my phone and in my car via CarPlay. On my phone, if I turn off audio normalization, it com...
2021-07-20 8:53:55 PM
927 Views
0 replies
0 likes
App & Features

927 Views
0 replies
0 likes

Superuser Contribution iPad app is too limited, not what you would expect from a word class provider

I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with it, yes. You can find music, yes. BUT UI is not ev...

twingocerise
Regular
I’ve been a loyal user for years now. Moved on to an shiny new ipad pro. Tested spotify ipad app and cried. This is the absolute minimum to say you have a tablet app. It’s possible to play music with...
2021-07-16 9:19:44 PM
2021-07-20 1:00:53 PM
twingocerise
Regular
1293 Views
3 replies
1 likes
folders
iOS
web

1293 Views
3 replies
1 likes

Superuser Contribution Not syncing local files

Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (although it's mostly just spotify devs repeating the same s...

OmoD
Casual Listener
Every time I add a local file to a playlist, whether from my downloads or my music library, it doesn't show up on my IPhone Xr when I download said playlist. I've tried everything I've seen (...
2021-05-30 12:46:54 AM
2021-07-20 2:00:11 AM
Eni
Moderator
342 Views
3 replies
0 likes

342 Views
3 replies
0 likes

Superuser Contribution [iOS][Browse] I want to see artists in my library not only albums..

Urgent

Reijerevanm
Visitor
Urgent
2021-05-28 10:02:26 PM
2021-07-18 7:16:04 PM
Eni
Moderator
271 Views
1 replies
0 likes
Browse
iOS

271 Views
1 replies
0 likes

Superuser Contribution 3-Dot Menu Button Gone

PremiumiPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlists has disappeared. The button strangely remains for albums (see screenshot 3). I'...

HurryPlz
Visitor
Premium iPhone SE (2016) iOS 13.4.1 For the past full month now, the 3-dot menu button (which should be located in the top right of screenshots 1 and 2) for only playlist...
2020-04-17 5:21:35 PM
2021-07-17 5:28:05 PM
CarlosE
Moderator
7611 Views
3 replies
0 likes

7611 Views
3 replies
0 likes

Solved!!Superuser Contribution Told that Apple Watch offline is just for premium users.

PlanPremiumCountryUSADeviceiPhone SEOperating System(iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is that still the plan or is Spotify considering deploying it to all users?

irish8377
Regular
Plan Premium Country USA Device iPhone SE Operating System (iOS 14.6 My Question or Issue I remember reading that Apple Watch offline mode was just for premium users. Is ...
2021-07-15 6:00:36 PM
2021-07-16 6:51:54 PM
Julian
Moderator
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Superuser Contribution Shuffle is still horrible in playlists

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 14.6 My Question or IssueIt’s 2021 and the shuffling option is still horrible. Why in a playlist having many of my liked songs, those songs keep repeating over and over?!if I were to listen t...

jonask6
Newbie
Plan Free/Premium Country Device iPhone 6s Operating System iOS 14.6 My Question or Issue It’s 2021 and the shuffling option is still horrible. Why in a playlist having many o...
2021-07-15 9:24:44 AM
2021-07-16 11:22:44 AM
Jeremy
Spotify Legend
557 Views
1 replies
0 likes
Shuffle Algorithm
Shuffle Function

557 Views
1 replies
0 likes

Superuser Contribution Songs will not play (typically uncommon music or music I don't have in a playlist)

PlanPremiumCountryUSADeviceiphone 11proOperating SystemiOS 14.6 My Question or IssueWhenever I search for music, if it is not a popular song or something I have on one of my playlists, it is common for the song to just never play.Examples:Lady Gaga -...

BrettP
Casual Listener
Plan Premium Country USA Device iphone 11pro Operating System iOS 14.6 My Question or Issue Whenever I search for music, if it is not a popular song or something I have on on...
2021-07-14 1:37:52 AM
2021-07-15 10:28:02 PM
Novy
Moderator
368 Views
3 replies
1 likes

368 Views
3 replies
1 likes

Superuser Contribution [iOS] app crashes after a few songs play, crashes again after starting from where it left off

PlanFree (had premium before)CountryU.S.DeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueThis has been happening for a few weeks now, maybe a month or longer. A few songs will play and the app crashes suddenly, I try to re-open the app an...

LRM31
Casual Listener
Plan Free (had premium before) Country U.S. Device iPhone X Operating System iOS 14.5.1 My Question or Issue This has been happening for a few weeks now, maybe a month or longer. A f...
2021-06-08 5:29:50 AM
2021-07-15 8:41:48 PM
Novy
Moderator
1814 Views
30 replies
4 likes

1814 Views
30 replies
4 likes

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