Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242923 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126298 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452382 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308050 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Everytime I load the app the home page doesn’t show anything, just a blank screen with the settings, notifications and history on. It loads on everything else I have like my iPad, laptop etc.
Everytime I load the app the home page doesn’t show anything, just a blank screen with the settings, notifications and history on. It loads on everything else I have like my iPad, laptop etc.
Moderator
1739 Views
1 replies
1 likes
After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again. App version is 8.7.30.1342
After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again. App version is 8.7.30.1342
Spotify Legend
563 Views
1 replies
0 likes
PlanFreeCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.5) My Question or IssueI mainly listen to podcasts while driving to work and back and recently they've just seemed to stop working. They'll play for about 10-15 seconds then stop fo...
Plan Free Country United Kingdom Device (iPhone X) Operating System (iOS 15.5) My Question or Issue I mainly listen to podcasts while driving to work and back and recently they've ju...
Spotify Legend
2431 Views
7 replies
0 likes
HelloI made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a search for that exact name, the search results come back ...
Hello I made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a se...
Music Fan
100690 Views
20 replies
6 likes
PlanPremium FamilyCountry USA DeviceiPhone 11 ProOperating SystemiOS 15.5 My Question or IssueI can’t change the order of songs in my unsorted playlists using my iPhone 11 Pro with iOS 15.5. The desktop app, however, works fine. I have a family premi...
Plan Premium Family Country USA Device iPhone 11 Pro Operating System iOS 15.5 My Question or Issue I can’t change the order of songs in my unsorted playlists using my...
Moderator
1915 Views
9 replies
0 likes
PlanPremiumCountryDE DeviceiPhone 13 Pro MaxOperating SystemiOS 15.5Spotify version8.7.40.1558 My Question or IssueWhen I select „not interested on this playlist“ four times, app is crashing. Reinstall and log out / login didn’t help. It always crash...
Plan Premium Country DE Device iPhone 13 Pro Max Operating System iOS 15.5 Spotify version 8.7.40.1558 My Question or Issue When I select „not interested on this playlist“ ...
Spotify Legend
1908 Views
13 replies
0 likes
PlanPremiumCountryUKDeviceIphone 11 ProOperating SystemiOS 15.5 My Question or IssueHello, I am unable to view playlists on the car. Whilst I does show the selected track that's playing, the only way I can view playlists is to use the phone which is ...
Plan Premium Country UK Device Iphone 11 Pro Operating System iOS 15.5 My Question or Issue Hello, I am unable to view playlists on the car. Whilst I does show the selected ...
Spotify Legend
545 Views
1 replies
0 likes
I canceled my premium but I still got billed so.Do I get a refund?
I canceled my premium but I still got billed so.Do I get a refund?
Spotify Legend
372 Views
1 replies
0 likes
This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and downloaded them onto my phone, they had no cover art, d...
This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and down...
Spotify Legend
899 Views
1 replies
1 likes
Hello, Apparently this was a common issue which was solved before, but I’m still having problems. When I try to share a song on Instagram, only the album cover appears. The link of the song and “Play on Spotify” button at the top is not seen. Can you...
Hello, Apparently this was a common issue which was solved before, but I’m still having problems. When I try to share a song on Instagram, only the album cover appears. The link of the song ...
742 Views
0 replies
0 likes
Recently upgraded to iPhone 13. Spotify app works fine on the phone however Alexa does not show up on the iPhone Spotify device list so I cannot play Spotify from my phone onto my Alexa speaker. What are my doing wrong? The Alexa showed up on my old ...
Recently upgraded to iPhone 13. Spotify app works fine on the phone however Alexa does not show up on the iPhone Spotify device list so I cannot play Spotify from my phone onto my Alexa speaker. ...
Spotify Legend
585 Views
1 replies
0 likes
Plan PremiumCountryUSDevice(iPhone X)Operating System(iOS 15.5) My Question or IssueSpotify no longer works with the Apple Carplay. It will not play when plugged in with cable. When not using Carplay and going through Bluetooth option it will show Sp...
Plan Premium Country US Device (iPhone X) Operating System (iOS 15.5) My Question or Issue Spotify no longer works with the Apple Carplay. It will not play when plugged in with...
1446 Views
0 replies
1 likes
This is a problem I’ve been having on the iOS version of Spotify since the big changes last year.If I search for a podcast while listening to a playlist, the latest episode of that podcast will start playing at the end of the song that’s currently pl...
This is a problem I’ve been having on the iOS version of Spotify since the big changes last year. If I search for a podcast while listening to a playlist, the latest episode of that podcast will s...
Moderator
1226 Views
3 replies
0 likes
Podcasts won’t play they just buffer. Songs are playing fine. I’m using WiFi which is working fine. Tried downloading them first they download fine but then still won’t play. Plenty of storage left, cleared the cache too but still no luck. Premium ac...
Podcasts won’t play they just buffer. Songs are playing fine. I’m using WiFi which is working fine. Tried downloading them first they download fine but then still won’t play. Plenty of storage left, ...
Moderator
1013 Views
3 replies
0 likes
I am having problems with music that stops playing 9/10 seconds in along with loading podcast along with playlists. Tried on both data and WiFi. I did the app reinstall and cleared cache still no lock. I am using an iPhone 12 with the app all up to d...
I am having problems with music that stops playing 9/10 seconds in along with loading podcast along with playlists. Tried on both data and WiFi. I did the app reinstall and cleared cache still no loc...
Spotify Legend
436 Views
1 replies
0 likes
premium familyIphone 6s My Question or Issue spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song. Very annoying.Is there a way to fix this?
premium family Iphone 6s My Question or Issue spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song. Very annoying. ...
Spotify Legend
10177 Views
5 replies
0 likes
Spotify asked me to fill out a merchandise survey. It asked me questions like "Have you seen band merchandise recommendations?" I answered no, because honestly I don't really care for band merch. I thought I was doing Spotify a favor by giving my opi...
Spotify asked me to fill out a merchandise survey. It asked me questions like "Have you seen band merchandise recommendations?" I answered no, because honestly I don't really care for band merch. I t...
Regular
1341 Views
2 replies
1 likes
PlanPremium CountryUK DeviceiPhone 12 mini / iPad 7th Gen Operating SystemiOS 15.2 My Question or IssueI am unable to play or download episodes from a specific podcast (Guardian Football Weekly). When I select 'Play' on an episode, nothing happens. W...
Plan Premium Country UK Device iPhone 12 mini / iPad 7th Gen Operating System iOS 15.2 My Question or Issue I am unable to play or download episodes from a sp...
Moderator
6309 Views
10 replies
1 likes
So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked on the three dots next to the song, scrolled down, ...
So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked ...
Moderator
1569 Views
3 replies
0 likes
Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue.I have cleared cache, redownloaded the app, have restarted my device. Nothing have solved this permanently. Autopl...
Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue. I have cleared cache, redownloaded the app, have restarted my...
Regular
1069 Views
6 replies
0 likes
