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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48463 Views
  • 15 replies
  • 36 likes
  • 48463 Views
  • 15 replies
  • 36 likes

Superuser Contribution App crashes if in background or phone locked

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.8 My Question or IssueSpotify crashes ~30-90 seconds after putting app in background or locking screen while app is in foreground. When I open the app again, it’s paused at the star...

  • Regular
  •   Plan Premium Country United States Device iPhone 11 Operating System iOS 14.8   My Question or Issue Spotify crashes ~30-90 seconds after putting app in background or locking s...
  • Xenia
  • Moderator
  • 6973 Views
  • 26 replies
  • 8 likes
  • app crash
  • 6973 Views
  • 26 replies
  • 8 likes

Solved!!Superuser Contribution App crashes on IOS after 1 minute and 20 seconds

I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button. What I typically do is play the music through my phone...

  • Newbie
  • I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button.&nbs...
  • acaurora
  • Casual Listener
  • 10276 Views
  • 18 replies
  • 4 likes
  • 10276 Views
  • 18 replies
  • 4 likes

Superuser Contribution iPhone 12 [iOS 14.6] Spotify constantly crashing despite supposedly solved issues

PlanPremiumCountryUSADevice(iPhone 12) (brand new)Operating System(iOS 14.6 ) My Question or IssueWhile I have pored over several posts discussing similar issues, some marked “solved,” and followed the supposed solutions, my app is constantly crashin...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 12) (brand new) Operating System (iOS 14.6 )   My Question or Issue While I have pored over several posts discussing similar issues, some marked...
  • CarlosE
  • Moderator
  • 3113 Views
  • 13 replies
  • 1 likes
  • 3113 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify stops playing music sometimes when I leave the app

PlanFreeCountryUSADeviceiPhone 11Operating System(iOS 13.6) My Question or IssueHi, my Spotify keeps shutting off my music when I’m in different apps. For example, I’ll play music and go into a different app and Spotify will randomly stop the music, ...

  • Visitor
  • Plan Free Country USA Device iPhone 11 Operating System (iOS 13.6)   My Question or Issue Hi, my Spotify keeps shutting off my music when I’m in different apps. For example, I’ll play ...
  • MafeG
  • Spotify Legend
  • 25892 Views
  • 7 replies
  • 0 likes
  • 25892 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify overheats, crashes, drains battery Iphone XR ios15

PlanPremiumCountry DeviceiPhone XROperating SystemiOS 15A few days ago I noticed my phone overheating. While on a run spotify crashed multiple times. The next day I noticed that everytime I was listening to spotify, regardless where I was, my phone w...

  • Newbie
  • Plan Premium Country   Device iPhone XR Operating System iOS 15 A few days ago I noticed my phone overheating. While on a run spotify crashed multiple times. The next day I noticed that ...
  • CarlosE
  • Moderator
  • 1864 Views
  • 7 replies
  • 5 likes
  • 1864 Views
  • 7 replies
  • 5 likes

Superuser Contribution Coupures

Bonjour, j'ai un iPhone 7 et un abonnement Family. Lorsque j'écoute de la musique elle se coupe toute seule au bout d'environ 1 minute. J'ai essayé de désinstaller l'application et de la réinstaller, de rallumer mon portable, de mettre à jour MAJ et ...

  • Visitor
  • Bonjour, j'ai un iPhone 7 et un abonnement Family. Lorsque j'écoute de la musique elle se coupe toute seule au bout d'environ 1 minute. J'ai essayé de désinstaller l'application et de la réinstaller,...
  • CarlosE
  • Moderator
  • 6660 Views
  • 3 replies
  • 2 likes
  • 6660 Views
  • 3 replies
  • 2 likes

Superuser Contribution Songs stopping after a minute and app refreshing

PlanPremiumCountryUnited Kingdom DeviceiPhone 11 Pro Operating SystemiOS 14.1 My Question or IssueWhen I leave the Spotify app, whatever song I have on stops playing after about a minute and the app automatically refreshes. I’ve deleted the tab, logg...

  • Visitor
  • Plan Premium Country United Kingdom  Device iPhone 11 Pro  Operating System iOS 14.1   My Question or Issue When I leave the Spotify app, whatever song I have on stops playin...
  • CoSmoZ_swe
  • Casual Listener
  • 4021 Views
  • 7 replies
  • 8 likes
  • 4021 Views
  • 7 replies
  • 8 likes

Solved!!Superuser Contribution Real Time Lyrics in America.

PlanPremiumCountryUSA Device(iPhone 11 Pro Max)Operating System(iOS 14) My Question or Issue Just wanted to bring it up that we still don’t have real time lyrics. I want to get their attention because we should have it by now. Does anyone have any so...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 11 Pro Max) Operating System (iOS 14)   My Question or Issue   Just wanted to bring it up that we still don’t have real time lyric...
  • Novy
  • Moderator
  • 4344 Views
  • 3 replies
  • 38 likes
  • 4344 Views
  • 3 replies
  • 38 likes

Solved!!Superuser Contribution Is the Lyrics feature available in the desktop app?

I use to have the lyrics in my iphone everytime i play my songs. I recently installed the Spotify app in my laptop and when I use it, I don't see the lyrics anymore when I play my songs.

  • Music Fan
  • I use to have the lyrics in my iphone everytime i play my songs. I recently installed the Spotify app in my laptop and when I use it, I don't see the lyrics anymore when I play my songs.
  • Novy
  • Moderator
  • 536233 Views
  • 16 replies
  • 107 likes
  • 536233 Views
  • 16 replies
  • 107 likes

Auto off

Hello, I have a problem on my iphone with 15.1 ios . Spotify turns itself off after a short time. I have the last update. Thanks for your help

  • Newbie
  • Hello, I have a problem on my iphone with 15.1 ios . Spotify turns itself off after a short time. I have the last update. Thanks for your help
  • RobertoEsposito
  • Newbie
  • 388 Views
  • 2 replies
  • 2 likes
  • 388 Views
  • 2 replies
  • 2 likes

Superuser Contribution [iOS][Developer] Ability to sort playlist songs in Custom order on iphone

I spend alot of time sorting songs in my playlists using the "Cutsom order" filter on my PC desktop app but on my iphone 13 there's no Custom order option. The only available options are to sort by: Title, Artist, Album or Recently added. That's so u...

  • Visitor
  • I spend alot of time sorting songs in my playlists using the "Cutsom order" filter on my PC desktop app but on my iphone 13 there's no Custom order option. The only available options are to sort by: ...
  • MafeG
  • Spotify Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Developer
    iOS
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Other] Artist name on songs

On songs that have multiple artists, if I click the artist name I want to be taken to that artist’s page, but it only takes me to the first artist listed. I want to be able to click the name of the second artist and be taken to their page, not the fi...

  • Regular
  • On songs that have multiple artists, if I click the artist name I want to be taken to that artist’s page, but it only takes me to the first artist listed. I want to be able to click the name of the s...
  • CarlosE
  • Moderator
  • 643 Views
  • 6 replies
  • 2 likes
  • iOS
    Other
  • 643 Views
  • 6 replies
  • 2 likes

Superuser Contribution My iPhone can't play the song from local files

Songs I download on websites , can played on my laptop but can't played on my phone , I tried to reinstall it 、update it 、shut down the phone and laptop , but non of them work , these songs just keep appear on my playlist but when I press the play bu...

  • Casual Listener
  • Songs I download on websites , can played on my laptop but can't played on my phone , I tried to reinstall it 、update it 、shut down the phone and laptop , but non of them work , these songs just...
  • CarlosE
  • Moderator
  • 624 Views
  • 5 replies
  • 0 likes
  • local files
  • 624 Views
  • 5 replies
  • 0 likes

Superuser Contribution iOS - set music widget default to spotify

Hi, one thing that has bugged me for years is that the music widget in control centre only activates after spotify has been opened through other means first. Is there a way to set the music widget default app to Spotify? Right now when you press the ...

  • Newbie
  • Hi,    one thing that has bugged me for years is that the music widget in control centre only activates after spotify has been opened through other means first.   Is there a way to...
  • Charlesm08
  • Newbie
  • 3152 Views
  • 2 replies
  • 0 likes
  • 3152 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error occurred when directing from instagram story

Plan - PremiumCountry - USADevice - iPhone 13 ProOperating System - iOS 15My Question or IssueShared a link from Spotify to Instagram story but some of my friends (including myself) ran into error message when clicking “Playing on Spotify” from the s...

  • Newbie
  • Plan - Premium Country - USA Device - iPhone 13 Pro Operating System - iOS 15 My Question or Issue Shared a link from Spotify to Instagram story but some of my friends (including myself) ran i...
  • Jeremy
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Spotify not connecting over cellular

PlanPremiumCountryUSDeviceiPhone 8 plusOperating SystemiOS 11.4.1 My Question or Issue For about a week now my Spotify shows "Connecting..." At the bottom of the app whenever I am not connected to a wifi network. I have restarted my phone, deleted th...

  • Casual Listener
  • Plan Premium Country US Device iPhone 8 plus Operating System iOS 11.4.1   My Question or Issue  For about a week now my Spotify shows "Connecting..." At the bottom of the app whe...
  • Saki咲
  • Newbie
  • 12676 Views
  • 13 replies
  • 1 likes
  • 12676 Views
  • 13 replies
  • 1 likes

Superuser Contribution Log in problem

PlanPremiumCountryUKDevice(iPhone 7)Operating System(iOS 10.) My Question or IssueI able to log in via my computer but the app on my iPhone is not allowing me to log in. I have uninstalled and reinstalled the app, restarted my phone, etc but it is st...

  • Newbie
  • Plan Premium Country UK Device (iPhone 7) Operating System (iOS 10.)   My Question or Issue I  able to log in via my computer but the app on my iPhone is not allowing me to log in...
  • CarlosE
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in iPhone 13 pro

 PlanPremiumCountryUkDevice(iPhone 13 pro Operating System(iOS 11) My Question or IssueI am trying to set up Spotify on my new iPhone however the app won’t log in via any of the available methods. I have uninstalled and reinstalled and tried the clea...

05D0B199-4753-42F7-8454-F101512FB6FA.png
  • Newbie
  •   Plan Premium Country Uk Device (iPhone 13 pro  Operating System (iOS 11)   My Question or Issue I am trying to set up Spotify on my new iPhone however the app won’t log in via ...
  • MafeG
  • Spotify Legend
  • 591 Views
  • 1 replies
  • 1 likes
  • 591 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS][Other] Make the queue function work properly and consistently

Queue option is something i use daily. it is so frustrating when i start a queue and it doesn’t keep the songs in order when i choose them or they don’t add to the queue at all. please fix this issue.

  • Visitor
  • Queue option is something i use daily. it is so frustrating when i start a queue and it doesn’t keep the songs in order when i choose them or they don’t add to the queue at all. please fix this issue.
  • MafeG
  • Spotify Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 292 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New challenges adding a song to a playlist (iOS)

In the latest updates it has become harder and harder to add a song to a playlist. I have more then 250 playslist. I ordered them alphabetically.- in the normal list my playslist are ordered alphabetically (by hand = custom order) but when I want to ...

  • Regular
  • In the latest updates it has become harder and harder to add a song to a playlist. I have more then 250 playslist. I ordered them alphabetically. - in the normal list my playslist are ordered alphab...
  • Chrizzzly
  • Regular
  • 1467 Views
  • 6 replies
  • 1 likes
  • iOS
  • 1467 Views
  • 6 replies
  • 1 likes